Vodavi Starplus Spd 4896 Hybrid Key Telephone System Installation Manual

							STATION ATTRIBUTES PROGRAMMINGSTARPLUS @ SPD 4696
Digital Key Telephone SystemPAGE 
“A” STATION ATTRIBUTES (Cont’d)
A. Paging Access
Programming Steps
1. Press the PAGE ACCESS flexible button
(Page A, Button 
#l). This feature will toggle
on and off with each depression, and the
display will update with each depression.
l LED on = Paging is allowed
l LED off= Paging is denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.
8. Do Not Disturb
Programming Steps
1.Press the DO NOT DISTURB flexible button
(Page A, Button 
#2). This feature will toggle
on and off with each depression, and the
display will update with each depression.
* LED on = Do Not Disturb is allowed
l LED off= Do Not Disturb is denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Description
PAGE ACCESS. Stations can individually be allow-
ed or denied the ability to make pages. This applies
to all internal and external zone paging. A station
denied access to paging may still answer a meet-mepage announcement. (Station COS 6 will not deny a
station the ability to make a page.)
Default: By default, Paging is allowed at all stations.Description
DO NOT DISTURB. Stations can be individually
allowed or denied the ability to place their telephone
in Do Not Disturb.
Default: By default, Do Not Disturb is allowed at all
stations.630-2Issue 
1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemSTATION 
AlTRIBUTES PROGRAMMING
PAGE “A” STATION ATTRIBUTES 
(Cont’d)
C.Conference Enable/Disable (Per Station)
Programming StepsDescription
1. Press the CONFERENCE flexible button
(Page A, Button 
#3). This feature will toggle
on and off with each depression, and the
display will update with each depression.
* LED on = Conference is enabledCONFERENCE. This feature allows the system to
be programmed on a per Station basis for the ability
to initiate a conference.
Only stations that have Conference enabled will be
able to initiate a conference.
l LED off = Conference is disabled
2. Press the HOLD button to save the entry.
Confirmation tone is heard.A station that is denied conferencing capabilities in
programming can be a party 
,to another stations
conference provided that station does have 
confer-
encing privileges.
Default: By default, Conference is enabled for all
stations.D. Executive Override
Programming Steps
1. Press the EXECUTIVE OVERRIDE flexible
button (Page A, Button 
#4). This feature will
toggle on and off with each depression, and
the display will update with each depression.
l LED on = Executive Override is allowed
* LED off= Executive Override is denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.
CAUTION
USE OF THIS FEATURE WHEN THE 
EXECUTlVE OVERRIDE /
;  WARNING TONE IS DISABLED MAY BE INTERPRETED AS /
i  A 
VlOLATlON OF FEDERAL, STATE OR LOCAL LAWS, AND 1
AN INVASION OF PRIVACY. CHECKAPPLICABLE LAWS IN /
YOUR AREA BEFORE INTRUDING ON CALLS USING 
THIS!FEATURE.Description
EXECUTIVE OVERRIDE. This feature allows cer-
tain stations to be designated as “Executive”stationswith the ability to override and “barge-in” on other
keysets engaged in a CO line or intercom conversa-
tion.An optional warning tone is programmed on a sys-
tem wide basis to either enable or disable the tone.
This tone will be presented to all parties prior to
actual cut thru of the third party.
A separate condition has been added fo 
this /
feature which will allow or disallow an Executive i
to override an extension. This prevents an i
extension with override capability from j
overriding an Executive’s station. Refer 
to kernM. Execuffve Override 5Iocking later in this /
section.
Default: By default, Executive Override is disabled
for all stations.
Related Programming: Refer to Sec. 610.2,
System Features Programming, Exec Override
Warning Tone. Also refer to Sec. 630.1, ACD
Supervisor Monitor w/Barge-in.
Issue 
1, March 1994630-3 
						

							STATlON AlTRIBUTES PROGRAMMING
STARPLUS @ SPD 4696
Digital Key Telephone SystemcPAGE “A” STATION ATTRIBUTES (Cont’d)
E.Privacy (Per Station)Programming Steps
To program station(s) for Automatic Privacy:
1.Press the PRIVACY flexible button (Page A,
Button 
#5). This feature will toggle on and off
with each depression, and the display will
update with each depression.
lLED on = Privacy is enabled on Stations(s)
l LED off = Privacy is disabled on Station(s)
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Disabling of the privacy 
feature may be iimited
by federal, state or local law, so check the
relevant laws in your area before disabling
privacy.
DescriotionPRIVACY. The system provides privacy on all com-
munications in the system which prevents other
stations from accidentally entering an existing con-
versation. However, if desired,, the system will allow
on a per station basis the ability for a station to join
an existing outside CO line conversation. Each sta-
tion can be granted the privilege to join an existing
CO line conversation by simply pressing the CO line
button of a CO line in use.
l Both the station and the CO line must have pri-
vacy disabled before the system will allow 
cut-
thru.l
If privacy is disabled and a station joins an existingcall, a programmable warming tone is presented
to both parties prior to actual cut-thru.
l If privacy is disabled, up to three other stations
may join in on an existing conversation.
Default: Privacy is enabled for all stations in default.Related Programming: Refer to Sec. 610.3,
Additional System Features, Privacy Release Tone
Option for disabling of the conference tone. Also
refer to Sec. 620.1, CO Line Programming, Privacy
in CO Line Attributes programming.
The Station Privacy flag affects a station users ability to access CO lines already engaged in
conversation by another station in the system as shown in the following table:
I
Station Attempting toCO Line in Use by Another Station
Access CO Linej
Privacy Enabled iPrivacy Disabled
Privacy EnabledPrivate
(No Cut-through) 1Private
(No Cut-through)
Privacy DisabledPrivatePrivacy Released
1
(No Cut-through) j(Cut-through Allowed)
630-4
Issue 
I, March 1994 
						

							STARPLUS @J SPD 4696
Digital Key Telephone SystemSTATlON AlTRIBUTES PROGRAMMING
PAGE 
“A” STATION AlTRIBUTES (Cont’d)
F.System Speed Dial Access
Programming StepsDescription
1. Press the SPEED flexible button (Page A,
Button 
#6). This feature will toggle on and off
with each depression, and the display will
update with each depression.
l LED on = System Speed Dialing access is
allowedSYSTEM SPEED DIALING ACCESS. Stations can
be individually allowed or denied the ability to use
system speed dial ‘(20-99) numbers. The last 
40system speed numbers are not monitored by toll
restriction. Stations can not be prevented from using
station speed dial.
l LED off= System Speed Dialing access is
denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Default: By default, System Speed Dialing is al-
lowed at all stations.
Related Programming: Refer to Sec. 660.1,
Exception Tables Programming.
G. Line Queuing
Programming Steps
1.Press the QUEUING flexible button (Page A,
Button 
#7). This feature will toggle on and off
with each depression, and the display will
update with each depression.
l LED on = Queuing is allowed
l LED off= Queuing is denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Description
LINE QUEUING. Stations can be allowed or denied
the ability to manually queue for a busy group of CO
lines. Even when disabled, stations will have 
auto-
matic LCR queuing privileges.
Default: By default, CO Line Queuing is allowed at
all stations.I
Issue 7, March 1994
630-5 
						

							STATlON AlTRIBUTES PROGRAMMING
STARPLUS @ SPD 4896Digital Key Telephone System
PAGE “A” STATION 
Al7RlBUTES (Cont’d)
H. Preferred Line Answer
Programming Steps
1.Press the PREF LINE ANSWER flexible but-
ton (Page A, Button 
#8). This feature will
toggle on and off with each depression, and
the display will update with each depression.
lLED on 
= Preferred Line Answer is allowed
9 LED off= Preferred Line Answer is denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Description
PREF LINE ANSWER. Stations can be given the
ability to answer incoming outside line calls, trans-
ferred and recalling lines and line queues by simply
going off-hook. (Preferred Line Answer)
Default: By default, Preferred Line Answer is dis-
abled on all stations.
I.Off-Hook Voice Over
Programming Steps
1.Press the OHVO flexible button (Page A, But-ton 
#9). This feature will toggle on and off with
each depression, and the display will update
with each depression.
l LED on 
= Off-Hook Voice Over is allowed
l LED off= Off-Hook Voice Over is denied
3-.Press the HOLD button to save the entry.
Confirmation tone is heard.Description
OHVO. This feature allows a station to receive
OHVO calls. Only OHVO Digital Terminals may re-
ceive an OHVO call. A station can be denied the
ability to receive OHVO calls by disabling the OHVO
option.Default: By default, Off-Hook Voice Over is disabled
for all stations.
630-6Issue 1, March 1994 
						

							STARPLUS @ SPD 4696
Digital Key Telephone SystemPAGE “A” STATION ATTRIBUTES (Cont’d)
J.
Call ForwardingProgramming Steps
1. Press the CALL FORWARD flexible button
(Page A, Button 
#lo). This feature will toggle
on and off with each depression, and the
display will update with each depression.
l LED on = Call Forwarding is allowed
0 LED off= Call Forwarding is denied
2. Press the HOLD button to save the entry.
Confirmation tone is heard.
K.Forced Least Cost Routing (LCR)
Programming Steps
1.Press the FORCED LCR flexible button (Page
A, Button 
#1 1). This feature will toggle on andoff with each depression, and the display 
willupdate with each depression.
l LED on 
= Least Cost Routing is forced
* LED off= Least Cost Routing is optional
2. Press the HOLD button to save the entry.
Confirmation tone is heard.STATION 
A-lTRlBUTES PROGRAMMING
Description
CALL FORWARD. Stations can be allowed or de-
nied the ability to have incoming CO calls, intercom,
transferred outside’lines forwarded to another sta-
tion, ACD, UCD, Hunt or Voice Mail group or Off-Net
Forward via speed dial.
Default: By default, Call Forwarding is allowed at all
stations.Description
This feature is available with optional software.
FORCED LCR. Stations may be forced to place
outgoing CO calls by use of LCR (dial 
[9]) to access
an outside line). This allows the system administra-
tor to control dialing patterns and the lines used for
outgoing CO calls more effectively. This can be
enabled/disabled on a per station basis for additional
flexibility and control.
Default: Forced LCR is optional for all stations.
Reiated Programming: Refer to Sec. 630.1, LCR
Class of service (COS); Sec. 610.2, LCR Enable;
665.1, Least Cost Routing (LCR) Programming.
issue 1, March 1994630-7 
						

							STATION AlTRIBUTES PROGRAMMING
STARPLUS @ SPD 4896
Digital Key Telephone System
PAGE “A” STATION AlTRIBUTES (Cont’d)
L.ACD Supervisor Monitor w/Barge-in
1.
2.Programming Steps
Press the SUPV BARGE-IN flexible button(Page A, Button 
#12). This feature will toggle
on and off with each depression, and the
display will update with each depression.
l LED on = ACD Supv Barge-in is allowed
l LED off= ACD Supv Barge-in is denied
Press the HOLD button to save the entry.
Confirmation tone is heard.
The use of silent monitor and 
barge-in is limited /
by federal law and may aiso be limited or I
prohibited by state or 
local law, so check the /relevant laws in your area before employing l
these features.
I
J
M. Executive Override BlockingProgramming Steps
1.Press the EXECUTIVE OVERRIDE BLOCK-
ING flexible button (Page A, Button #13). Thisfeature will toggle on and off with each de-
pression, and the display will update with
each depression.
* LED on = Blocking is denied.
l LED off= Blocking is allowed.
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Description
This feature is available with optional software.
The ACD Supervisor Monitor with Barge-In feature
provides a means for an ACD Supervisor to monitor
an agents call in progress in’ order to coach sales
techniques or customer relations skills. When used,
a supervisor may intrude onto an agents call in a
listen only mode or in a true conference mode. This
feature is available with or without .a warning tone.
Execufivff: Override is a +xtem feeWe andthm&e,takes ptecechce over-this lisahue. ifS~pt?rviSOF hfOt’IitOf with kvg?-h iS tU be used~ruperty;Executive Override I%WST be disabledmvise the. Barge-in is performed with theMUTE button OFFIDefault: By default, the Supervisor Monitor
w/Barge-In feature is not allowed.
Related Programming: Refer to Sec. 630.1,
Executive Override.
Description
The Executive Override Feature has a separate
condition added to it which will allow or disallow an
Executive to override an extension. This prevents an
extension with override capability from overriding an
Executive’s station.
alsoblock an ACD Supervisor Monitor w/Barge-/
Default: By default, Executive Override is allowed
at all stations.Related Programming: Refer to Sec. 610.2,
System Features Programming,- Executive
Override.
630-8Issue 1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone SystemSTATION ATTRIBUTES PROGRAMMING
PAGE “A” STATION 
AlTRIBUTES (Cont’d)
N.CO Line Ringing Options
Programming Steps
1.Press the RINGING OPTIONS flexible button
(Page A, Button 
#14). This feature will toggle
on and off with each depression, and the
display will update with each depression.
l LED on = Reminder Ring is allowed
l LED off= Muted Ringing is allowed
2. Press the HOLD button to save the entry.
Confirmation tone is heard.Description
When a CO call rings at a busy station, the call ringsat the station using a muted ring signal. This option
allows a userto receive a reminder ring at his station,instead of muted ring. In addition, a reminder ring
timer has also been added to the system to provide
the reminder ring every time the timer expires, for as
long as the incoming CO line has not been discon-
nected.When the reminder ring option is used, the type of
reminder ring tone is determined by the Tone Ring
Option code 
[695] programmed on the keyset. It is
also possible that this tone or a portion of this tone
could be heard in the handset, depending on the
keyser ring volume setting.
Default: By default, Muted Ringing is allowed at ail
stations.Related Programming: Refer to Sec. 610.1,
Reminder Ring Timer
Issue 
1, March 1994630-9 
						

							STATION ATTRIBUTES PROGRAMMINGSTARPLUS @ SPD 4696
Digital Key Telephone SystemPAGE “B” STATION 
AlTRIBUTES (Cont’d)
630.2PAGE “B” INTRODUCTION
Programming Steps
If the system is in the programming mode, continue
using the program codes. If starting to program here,
enter the programming mode. Refer to 600.2,
Program Mode Entry (Key Station).
If station features are to be changed:
a. Press FLASH and dial 
[50]. The following mes-
sage is shown on the display phone:
b.
L.
d.Enter a six-digit number (100-l 95) for station
range being programmed. If only one station is
being programmed, enter that numbertwice i.e.
(100100).
Press the HOLD button to save the entry. Con-
firmation tone is heard and the display will now
update. Flexible button 
$20 (New Range) will
be lit.Press [PG B] button. The dispiay of current
programming for those features will appear as
follows:
XXX = Station Range (100-I 95)
B 
= Page “B” Features
ID = Station Identification (O-7)
COS = Class of Service (l-6)
SPK = Spkrphone/Headset Option (O-2)
AAAA = Pickup Group (1-4)
BBBB = Paging Zone (l-4)
CCC = Preset Forward Destination
DD....DD = CO Line Group 
access(O-7)LO = LCR Class of Service (O-6)Description
This section describes the steps and procedures
necessary to program the Page 
“B” station attributes
for stations connected 
,to the Star-plus Digital Key
Telephone System. When entering the Station attrib-utes portion of the database, the programmer may
decide to enter information for either a range of
stations or one specific station.
Range programming allows the programmer to
change a specific parameter or a few parameters for
an entire range of stations leaving intact the remain-
ing data fields that do not require change. Those
data fields will continue to operate with the pre-
viously programmed data.
Features programmed in Page 
“5” require a
numeric entry afterpressing the flexible button.
When programming the Page 
“8” features, the flex-
ible buttons are mapped as follows:
II11 F i’
Button #I 8 [PAGE “A”] selects Page “A” anddisplays Page “A” parameters.
Button #19 [PAGE “B”] selects Page “B” anddisplays Page 
“B” parameters.
Button 
#20 [Select Range] will prompt for a
new Station range.
630-l 0
Issue 1, March 1994 
						

							STARPLUS @ SPD 4896
Digital Key Telephone System
PAGE 
“8” STATION ArrRlBUTES (Cont’d)
A. Station IdentificationProgramming StepsDescription
1.Press the STATION ID flexible button (Page
B, Button #l).To program the Station ID for a Digital Terminal:
1.Dial a [0] on the dial pad.
2. Press the HOLD button to save the entry.
Confirmation tone is heard and the display will
now update.STATION ID. Each system port must be pro-
grammed to identify the type of station that will
operate on that port. Each station type must be
identified.
Default: By default, all Key Telephone Boards
(KT12) default to ID 0 (Digital Terminal), all Single
Line Boards (SL12) default to 
ID 5 (SLT or OPX).
To program the Station ID for a 
DSS/DLS Console
with Map 
1, Map 2, Map 3, or Map 4:
Programming Steps
1.Dial either a [I],[21 [3], or [4] on the dial pad.
2.Enter the three-digit station number (100-l 95)
which the 
DSS/DLS Console is associated
with.3. Press the HOLD button to save the entry.
Confirmation tone is heard and the display will
now update.STATION ATTRIBUTES PROGRAMMING
Console, you mustalso enterthtketion numberof the Key Telephone the D!WlXS Console isassociatsd with.Description
MAP 
#l. By default, the first 12 CO Lines and the
first 36 Stations, 
100-135. This provides a default
layout for a 12x36 configuration. Only Station but-
tons are flexible and can be changed by the station
user. CO Line buttons are NOT changeable.
MAP 
#2. By default, the first 48 Stations, 100-147.
All buttons are flexible and can be changed by the
station user.
MAP #3. By default, is intended to be used with Map
#2 in that it has the remaining stations, 148-l 95 to
provide a full Station mapping. All of the buttons on
Map 
#3 are flexible and can be changed by the user.
MAP 
#4. By default, contains all 48 CO Lines to
provide a full CO mapping.
Related Programming: Refer to Sec. 620.1, CO
Line Programming, CO Line Programming for CO
Line ringing assignments on Maps 1 and 4.
Issue 1, March 1994630-l 1