Sharp Mx2310u User Guide

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External account moduleMX-AMX3This is required to use an external account application on the 
machine.
Sharpdesk 1 licence kitMX-USX1
This software enables integrated management of documents 
and computer files.
Sharpdesk 5 licence kitMX-USX5
Sharpdesk 10 licence kitMX-US10
Sharpdesk 50 licence kitMX-US50
Sharpdesk 100 licence kitMX-USA0
Stamp unitAR-SU1This stamps each original page after it is scanned in image send 
mode.
Hard disk expansion kitMX-HD10Add a hard disk drive and add functions.
Some options may not be available in some countries and regions.
Product nameProduct numberDescription 
						

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FINISHER
The finisher is equipped with the offset function, which offsets each set of output from the previous set.
In addition, each set of sorted output can be stapled.
An optional hole punching unit can also be installed to punch holes in output.
PART NAMES
The following parts can be accessed when the finisher is open.
(1) Output tray
Stapled and offset output is delivered to this tray.
The tray is slidable. Extend the tray for large output  
(A3W, A3, A4R, B4, B5R, 12 x 18, 11 x 17, 
8-1/2 x 14, 8-1/2 x 13, 8-1/2 x 13-1/2, 
8-1/2 x 13-2/5, 8-1/2 x 11R, 7-1/4 x 10-1/2R, 8K and 
16KR sizes).
(2) Lever
Use this to move the finisher in order to remove a paper 
misfeed, replace staples, or remove a staple jam.
(3) Staple case
This holds the staple cartridge. Pull the case out to 
replace the staple cartridge, remove a staple jam, or 
remove the punch scrap case. (4) Staple case release lever
Use this to remove the staple case.
(5) Punch waste box (when a punch module is installed)
This holds punch waste.
(6) Front cover
Open this cover to remove a paper misfeed, replace 
staples, remove a staple jam, or remove the punch scrap 
case.
SUPPLIES
The finisher requires the following staple cartridge:
Staple cartridge  
(approx. 5000 staples per cartridge x 3 cartridges) 
MX-SCX1
(1) (2)(3) (4)
(6)(5)
Use caution when you turn on the power and when printing is taking place, as the tray may move up and down. 
						

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FINISHER MAINTENANCE
When the staple cartridge runs out of staples, a message will appear in the operation panel. Follow the procedure below 
to replace the staple cartridge.
Replacing the staple cartridge
1
Open the cover.
2
While pressing the lever over to the left, 
slide the finisher to the left until it stops.
Gently slide the finisher until it stops.
3
Lower the staple case release lever and 
remove the staple case.
Pull the staple case out to the right.
4
Remove the empty staple cartridge from 
the staple case.
5
Insert a new staple cartridge into the 
staple case as shown.
Push the staple cartridge in until it clicks into place. 
						

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6
Replace the staple case.
Push the staple case in until it clicks into place.
7
Slide the finisher back to the right.
Gently slide the finisher back to the right until it locks into its 
original position.
8
Close the cover.
Make a test print or copy in staple sort mode to verify that stapling takes place correctly. 
						

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PUNCH MODULE
A punch module can be installed to punch holes in output. To install a punch module, a finisher is required.
DISCARDING PUNCH WASTE
Punch waste from punched holes is collected in the punch waste box.
Follow the steps below to discard the punch waste.
Finisher
1
Open the cover.
2
While pressing the lever over to the left, 
slide the finisher to the left until it stops.
Gently slide the finisher until it stops.
3
Grasp the punch waste box handle, 
gently pull out the box, and discard the 
punch waste.
Discard the punch waste in a plastic bag or other container, 
taking care not to let the waste scatter.
4
Gently push the box back in. 
						

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5
Slide the finisher back to the right.
Gently slide the finisher back to the right until it locks into its 
original position.
6
Close the cover. 
						

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SHARP OSA
This function requires the hard disk drive. 
Sharp OSA (Open Systems Architecture) is an architecture that enables external applications to be directly connected to 
a digital multifunction machine over a network.
When a digital multifunction machine that supports Sharp OSA is used, the operation panel controls and functions of the 
machine such as scan send can be linked to an external application.
There are two types of external applications: standard application and external account application. An external 
account application is used for centralized account management of a multifunction machine on a network. A standard 
application refers to all other applications.
APPLICATION COMMUNICATION MODULE (MX-AMX2)
The application communication module is required to use a standard application on the machine.
When a previously registered standard application is selected in the Web pages of the machine, the machine retrieves 
the operation screen from the registered URL. Control of the operation screen is performed by the standard application, 
and Scan to FTP, Scan to Network Folder, and HTTPS transmission can be executed.
Standard application setup
To enable a general application in the Web pages of the machine, click [Application Settings] in the administrator menu 
frame, and then [External Applications Settings] and [Standard Applications]. Configure settings for the standard 
application in the screen that appears.
Selecting a standard application
The procedure for selecting a general application that has been enabled in the Web pages of the machine is explained 
below.
1
Touch the [Sharp OSA] key in the mode 
select keys.
If no standard applications have been stored in the Web pages, 
the key cannot be touched.
Preview
Ready to scan for copy.0
IMAGE SENDDOCUMENT
FILING COPY
Colour ModeSpecial Modes
2-Sided Copy
Output
File
Quick File
OriginalPaper SelectAuto
A4
PlainAuto
A4
Full Colour
ExposureAuto
Copy Ratio
100%
Plain
A3
3. 1.
2.A4RA4
B4
4.
A4 
						

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EXTERNAL ACCOUNT MODULE (MX-AMX3)
The external account module is required to use a external account application on the machine.
An external account application can be used in external authentication mode or external count mode. When external 
authentication mode is used, the login screen is retrieved from the application when the machine is started. When a job 
ends, a job notification screen is sent to the application to enable counts to be kept for each authenticated user.
When external count mode is used, the login screen is not displayed when the machine is started. Only a job result 
notification is sent to the application. User authentication by the external account application cannot be used, however, 
the external account application can be used in combination with the internal account function.
External account application setup
To enable an external account application in the Web pages of the machine, click [Application Settings] in the 
administrator menu frame, and then [External Applications Settings] and [External Accounting Application Settings]. 
Configure settings for the external account application in the screen that appears. The setting change will take effect 
after the machine is restarted. To restart the machine, see 
TURNING THE POWER ON AND OFF (page 1-15).
Operation in external account mode
The two modes for using an external account application operate as explained below.
External authentication mode
When the [Enable Authentication by External Server] checkbox is selected in External Account Setting of Sharp OSA 
Settings in the system settings (administrator), the machine enters external authentication mode. When the machine is 
powered on in external authentication mode, the machine accesses the external account application and displays the 
login screen. The login screen also appears when the [Call] key is touched to run a job in the job status complete screen. 
(The login screen does not appear if the user has already logged in by the normal method.)
The [JOB STATUS] key can be pressed while the login screen appears to show the job status screen. To return to the 
previous state, press the mode select key.
2
Select the standard application.
If two or more standard applications have been stored in the 
Web pages, the screen to select the standard application will 
appear. Touch the standard application that you wish to use.
If only one standard application has been stored in the Web 
pages, connection to the standard application will begin.
3
The machine connects to the standard application.
The message Connecting to the external application. appears while the machine communicates with the standard 
application.
The mode select key cannot be used during scanning.
 The user control function of the machine cannot be used in external authentication mode.  
However, User Registration, User Count Display, User Count Reset, User Information Print, and The Number of 
User Name Displayed Setting can be used.
 The mode select key cannot be used while the login screen appears.
App 00
App 07App 06App 05App 04
App 03App 02App 01
Select External Application 
						

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If login fails
If the login screen fails to appear or the application does not operate correctly, the machine may also stop operating 
correctly. In this event, it is recommended that you quit external account mode from the Web pages of the machine. For 
more information, see [Help] in the Web pages.
If it is necessary to forcibly terminate external account mode using the operation panel of the machine, follow the steps 
below.
Press the [SYSTEM SETTINGS] key and change External Account Setting in the system settings (administrator). The 
setting change will take effect after the machine is restarted. To restart the machine, see 
TURNING THE POWER ON 
AND OFF (page 1-15).
External count mode
When only the [External Account Control] setting is enabled in External Account Setting of Sharp OSA Settings in the 
system settings (administrator), the machine enters external count mode.
Unlike external authentication mode, when the machine is started in external count mode, the login screen of the 
external account application is not displayed. Only the job result is sent to the external account application. External 
count mode can be used together with the user control function of the machine. (External count mode can also be used 
when the user control function is disabled.) 
						

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This section explains how to clean the machine and replace the toner cartridges and the waste toner box.
REGULAR MAINTENANCE
To ensure that the machine continues to provide top quality performance, periodically clean the machine.
CLEANING THE DOCUMENT GLASS AND AUTOMATIC 
DOCUMENT FEEDER
If the document glass or document backplate sheet becomes dirty, the dirt will appear as dirty spots, coloured lines, or 
white lines in the scanned image. Always keep these parts clean.
Wipe the parts with a clean, soft cloth.
If necessary, moisten the cloth with water or a small amount of neutral detergent. After wiping with the moistened cloth, 
wipe the parts dry with a clean dry cloth.
Document glass Document backplate sheet
Scanning area
If coloured lines or white lines appear in images scanned 
using the automatic document feeder, clean the scanning 
area (the thin long glass next to the document glass).
To clean this area, use the glass cleaner that is stored in 
the automatic document feeder. After using the glass 
cleaner, be sure to return it to its storage position.Examples of lines in the image
MAINTENANCE
Warning
Do not use a flammable spray to clean the machine. If gas from the spray comes in contact with hot electrical 
components or the fusing unit inside the machine, fire or electrical shock may result.
 Do not use thinner, benzene, or similar volatile cleaning agents to clean the machine. These may degrade or discolour the 
housing.
 Use a soft cloth to gently wipe off dirt from the area on the operation panel with a 
mirror-like finish (shown at right). If you use a stiff cloth or rub hard, the surface 
may be damaged.
The area with a mirror-like finish is 
the area that is  .
Black lines White lines