Sharp Mx2310u User Guide

							iv
ABOUT OPERATION MANUAL
This manual explains how to use the MX-2010U/MX-2310U digital full colour multifunctional system.
Please note
 For information on installing the drivers and software cited in this manual, please refer to the Software Setup Guide.
 For information on your operating system, please refer to your operating system manual or the online Help function.
 The explanations of screens and procedures in a Windows environment are primarily for Windows
 Vista®. The screens may 
vary depending on the version of the operating system or the software application.
 The explanations of screens and procedures in a Macintosh environment are based on Mac OS X v10.4 in the case of Mac OS 
X. The screens may vary depending on the version of the operating system or the software application.
 Wherever MX-xxxx appears in this manual, please substitute your model name for xxxx.
 This manual contains references to the fax function. However, please note that the fax function is not available in some 
countries and regions.
 Considerable care has been taken in preparing this manual. If you have any comments or concerns about the manual, please 
contact your dealer or nearest authorised service representative.
 This product has undergone strict quality control and inspection procedures. In the unlikely event that a defect or other problem 
is discovered, please contact your dealer or nearest authorised service representative.
 Aside from instances provided for by law, SHARP is not responsible for failures occurring during the use of the product or its 
options, or failures due to incorrect operation of the product and its options, or other failures, or for any damage that occurs due 
to use of the product.
Warning
 Reproduction, adaptation or translation of the contents of the manual without prior written permission is prohibited, except as 
allowed under copyright laws.
 All information in this manual is subject to change without notice.
Illustrations and the operation panel and touch panel shown in this manual
The peripheral devices are generally optional, however, some models include certain peripheral devices as standard equipment.
The explanations in this manual assume that a right tray and paper drawer are installed on the MX-2310U.
For some functions and procedures, the explanations assume that devices other than the above are installed.
Icons used in the manuals
The icons in the manuals indicate the following types of information:
The display screens, messages, and key names shown in the manual may differ from those on the actual machine 
due to product improvements and modifications.
This alerts you to a situation where 
there is a risk of machine damage or 
failure.This indicates the name of a system setting and provides a brief 
explanation of the setting.
When System Settings: appears:
A general setting is explained.
When System Settings (Administrator): appears:
A setting that can only be configured by an administrator is 
explained.
This provides a supplemental 
explanation of a function or procedure.
This explains how to cancel or correct 
an operation.
Warning  This alerts you to a situation where there is a risk of human death or injury.
Caution  This alerts you to a situation where there is a risk of human injury or property damage. 
						

							1-1
This chapter provides information, such as basic operation procedures, how to load paper, and machine maintenance.
BEFORE USING THE MACHINE
PART NAMES AND FUNCTIONS  . . . . . . . . . . . . . .  1-3
 EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-3
 INTERIOR  . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-5
 AUTOMATIC DOCUMENT FEEDER AND 
DOCUMENT GLASS  . . . . . . . . . . . . . . . . . . . . .  1-6
 SIDE AND BACK  . . . . . . . . . . . . . . . . . . . . . . . .  1-7
 OPERATION PANEL . . . . . . . . . . . . . . . . . . . . .  1-8
TOUCH PANEL  . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-10
 STATUS DISPLAY . . . . . . . . . . . . . . . . . . . . . .  1-12
 SYSTEM BAR  . . . . . . . . . . . . . . . . . . . . . . . . .  1-13
TURNING THE POWER ON AND OFF  . . . . . . . . .  1-15
 ENERGY SAVE FUNCTIONS  . . . . . . . . . . . . .  1-16
 [POWER SAVE] KEY . . . . . . . . . . . . . . . . . . . .  1-16
USER AUTHENTICATION . . . . . . . . . . . . . . . . . . .  1-17
 AUTHENTICATION BY USER NUMBER . . . . .  1-17
 AUTHENTICATION BY LOGIN NAME / 
PASSWORD. . . . . . . . . . . . . . . . . . . . . . . . . . .  1-19
HOME SCREEN . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-22
REMOTE OPERATION OF THE MACHINE. . . . . .  1-23
ITEMS RECORDED IN THE JOB LOG  . . . . . . . . .  1-24
LOADING PAPER
IMPORTANT POINTS ABOUT PAPER . . . . . . . . .  1-27
 NAMES AND LOCATIONS OF TRAYS . . . . . .  1-27
 THE MEANING OF R IN PAPER SIZES . . . .  1-27
 USEABLE PAPER  . . . . . . . . . . . . . . . . . . . . . .  1-28
TRAY SETTINGS FOR TRAY 1 TO 4  . . . . . . . . . .  1-30
 LOADING PAPER AND CHANGING THE 
PAPER SIZE  . . . . . . . . . . . . . . . . . . . . . . . . . .  1-30
LOADING PAPER IN THE BYPASS TRAY . . . . . .  1-32
 IMPORTANT POINTS WHEN USING THE 
BYPASS TRAY. . . . . . . . . . . . . . . . . . . . . . . . .  1-33
ORIGINALS
PLACING THE ORIGINAL . . . . . . . . . . . . . . . . . . .  1-35
 PLACING ORIGINALS IN THE 
AUTOMATIC DOCUMENT FEEDER . . . . . . . .  1-35
 PLACING THE ORIGINAL ON THE 
DOCUMENT GLASS  . . . . . . . . . . . . . . . . . . . .  1-37
PERIPHERAL DEVICES
PERIPHERAL DEVICES  . . . . . . . . . . . . . . . . . . . .  1-39
FINISHER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-41
 PART NAMES  . . . . . . . . . . . . . . . . . . . . . . . . .  1-41
 SUPPLIES  . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-41
 FINISHER MAINTENANCE  . . . . . . . . . . . . . . .  1-42
PUNCH MODULE . . . . . . . . . . . . . . . . . . . . . . . . . .  1-44
 DISCARDING PUNCH WASTE . . . . . . . . . . . .  1-44
SHARP OSA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-46
 APPLICATION COMMUNICATION 
MODULE (MX-AMX2)  . . . . . . . . . . . . . . . . . . .  1-46
 EXTERNAL ACCOUNT MODULE 
(MX-AMX3) . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-47
CHAPTER 1
BEFORE USING THE MACHINE 
						

							1-2
BEFORE USING THE MACHINE
MAINTENANCE
REGULAR MAINTENANCE . . . . . . . . . . . . . . . . . .  1-49
 CLEANING THE DOCUMENT GLASS 
AND AUTOMATIC DOCUMENT FEEDER . . .  1-49
 CLEANING THE MAIN CHARGER OF 
THE PHOTOCONDUCTIVE DRUM . . . . . . . . .  1-51
 CLEANING THE PT CHARGER OF THE 
PRIMARY TRANSFER BELT . . . . . . . . . . . . . .  1-54
 CLEANING THE BYPASS FEED ROLLER . . .  1-56
 CLEANING THE ORIGINAL FEED 
ROLLER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .  1-56
 CLEANING THE LASER UNIT . . . . . . . . . . . . .  1-57
REPLACING THE TONER CARTRIDGES. . . . . . .  1-61
REPLACING THE WASTE TONER BOX. . . . . . . .  1-64
REPLACING THE STAMP CARTRIDGE . . . . . . . .  1-66
ENTERING TEXT
FUNCTIONS OF THE MAIN KEYS  . . . . . . . . . . . .  1-67 
						

							1-3
BEFORE USING THE MACHINE
Contents
This section provides basic information about the machine. Please read this chapter before using the machine.
PART NAMES AND FUNCTIONS
EXTERIOR
(1)-a Document cover*
Place an original on the document glass and close the 
document cover before copying starts.
(1)-b Automatic document feeder*
This automatically feeds and scans multiple originals. Both 
sides of 2-sided originals can be automatically scanned.
☞PLACING THE ORIGINAL (page 1-35)
(2) Front cover
Open this cover to switch the main power switch to On 
or Off or to replace a toner cartridge.
☞TURNING THE POWER ON AND OFF (page 1-15)
☞REPLACING THE TONER CARTRIDGES (page 
1-61)
(3) Output tray (centre tray)
Output is delivered to this tray.(4) Operation panel
This is used to select functions and enter the number of 
copies.
☞OPERATION PANEL (page 1-8)
(5) Exit tray unit (right tray)
*
When installed, output can be delivered to this tray.
(6) Finisher*
This can be used to staple output. A punch module can 
also be installed to punch holes in output.
☞FINISHER (page 1-41)
* Peripheral device.
BEFORE USING THE MACHINE
(1)-b(2)(3)
(6)
(5)(4)(1)-a
When a finisher is installed 
						

							1-4
BEFORE USING THE MACHINE
Contents
(7) USB connector (A type)
Supports USB 2.0 (Hi-Speed).
This is used to connect a USB device such as USB 
memory to the machine.
For the USB cable, use a shielded cable.
(8) Tray 1
This holds paper.
☞TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)
(9) Tray 2 (when a paper drawer is installed)*
This holds paper.
☞TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)(10) Tray 3 (when a paper drawer is installed)*
This holds paper.
☞TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)
(11) Tray 4 (when a paper drawer is installed)*
This holds paper.
☞TRAY SETTINGS FOR TRAY 1 TO 4 (page 1-30)
* Peripheral device.
(7)
(9)(8)(10)(11) 
						

							1-5
BEFORE USING THE MACHINE
Contents
INTERIOR
(12) Toner cartridges
These contain toner for printing. When the toner runs out 
in a cartridge, the cartridge of the colour that ran out must 
be replaced.
☞REPLACING THE TONER CARTRIDGES (page 1-61)
(13) Fusing unit
Heat is applied here to fuse the transferred image onto 
the paper.
(14) Transfer belt
During full colour printing, the toner images of each of the 
four colours on each of the photoconductive drums are 
combined together on the transfer belt. During black and 
white printing, only the black toner image is transferred 
onto the transfer belt.
(15) Right side cover
Open this cover to remove a misfeed.
(16) Paper reversing section cover
This is used when 2-sided printing is performed. Open 
this cover to remove a paper misfeed.
(17) Bypass tray
Use this tray to feed paper manually.
When loading a large sheet of paper, be sure to pull out 
the bypass tray extension.
☞LOADING PAPER IN THE BYPASS TRAY (page 1-32)
(18) Main power switch
This is used to power on the machine.
When using the fax or Internet fax functions, keep this 
switch in the on position.
☞TURNING THE POWER ON AND OFF (page 1-15)
(19) Waste toner box
This collects excess toner that remains after printing.
☞REPLACING THE WASTE TONER BOX (page 1-64)
(20) Waste toner box release lever
Move this lever when you need to release the waste 
toner box lock to replace the waste toner box or clean the 
laser unit.
☞CLEANING THE LASER UNIT (page 1-57)
☞REPLACING THE WASTE TONER BOX (page 1-64)
(21) Handle
Pull this out and grasp it when moving the machine.
(22) Right cover of paper drawer 
(when a paper drawer is installed)
Open this to remove a paper misfeed in tray 2, tray 3 or 
tray 4.
(23) Paper tray right side cover
Open this to remove a paper misfeed in tray 1.
(24) Right side cover release lever
To remove a paper misfeed, pull and hold this lever up to 
open the right side cover.
(12)(13)(14) (17)(16)(15)
(20)(19)(23)(24)(22)(21)(18)
Caution
The fusing unit is hot. Take care not to burn yourself 
when removing a paper misfeed.
Do not touch or damage the transfer belt. This may 
cause a defective image.
Your service technician will collect the waste toner 
box. 
						

							1-6
BEFORE USING THE MACHINE
Contents
AUTOMATIC DOCUMENT FEEDER AND DOCUMENT 
GLASS
Automatic document feeder
Document glass
(1) Paper feed roller
This roller rotates to automatically feed the original.
(2) Document feeding area cover
Open this cover to remove an original misfeed or clean 
the paper feed roller.
(3) Original guides
These help ensure that the original is scanned correctly. 
Adjust the guides to the width of the original.
☞PLACING THE ORIGINAL (page 1-35)
(4) Document feeder tray
Place originals in this tray. 1-sided originals must be 
placed face up.
☞PLACING THE ORIGINAL (page 1-35)
(5) Original exit tray
Originals are delivered to this tray after scanning.(6) Scanning area
Originals placed in the document feeder tray are scanned 
here.
☞REGULAR MAINTENANCE (page 1-49)
(7) Original size detector
This detects the size of an original placed on the 
document glass.
☞PLACING THE ORIGINAL ON THE DOCUMENT 
GLASS (page 1-37)
(8) Document glass
Use this to scan a book or other thick original that cannot 
be fed through the automatic document feeder.
☞PLACING THE ORIGINAL ON THE DOCUMENT 
GLASS (page 1-37)
(9) Original stocker
A space to stock documents.
(2)
(8)
(3)(4)(5)(6)(7)(1)
(8)
(9) 
						

							1-7
BEFORE USING THE MACHINE
Contents
SIDE AND BACK
(1) USB connector (A type)
Supports USB 2.0 (Hi-Speed).
This is used to connect a USB device such as USB 
memory to the machine.
(2) USB connector (B type )
Supports USB 2.0 (Hi-Speed).
A computer can be connected to this connector to use 
the machine as a printer.
For the USB cable, use a shielded cable.
(3) LAN connector
Connect the LAN cable to this connector when the 
machine is used on a network.
For the LAN cable, use a shielded type cable.
(4) Service-only connector
(5) Power plug
(6) Extension phone socket
When the fax function of the machine is used, an 
extension phone can be connected to this socket.
(7) Telephone line socket
When the fax function of the machine is used, the 
telephone line is connected to this socket.When the fax expansion kit is installed
(1)
(2)
(3)
(4)
(5)
Caution
This connector is for use only by service technicians.
Connecting a cable to this connector may cause the 
machine to malfunction.
Important note for service technicians:
The cable connected to the service connector must be 
less than 3 m (118) in length.
(6)
(7) 
						

							1-8
BEFORE USING THE MACHINE
Contents
OPERATION PANEL
(1) Touch panel
Messages and keys appear in the touch panel display.
Touch the displayed keys to perform a variety of 
operations.
When a key is touched, a beep sounds and the selected 
item is highlighted. This provides confirmation as you 
perform an operation.
☞TOUCH PANEL (page 1-10)
(2) [SYSTEM SETTINGS] key
Press this key to display the system settings menu 
screen. The system settings are used to configure paper 
tray settings, store addresses for transmission 
operations, and adjust parameters to make the machine 
easier to use.
(3) [JOB STATUS] key
Press this key to display the job status screen. The job 
status screen is used to check information on jobs and to 
cancel jobs.
For details, see the chapters for each of the functions in 
this manual.
(4) PRINT mode indicators
READY indicator
Print jobs can be received when this indicator is lit.
DATA indicator
This blinks while print data is being received and lights 
steadily while printing is taking place.(5) Numeric keys
These are used to enter the number of copies, fax 
numbers, and other numerical values. These keys are 
also used to enter numeric value settings (except for the 
system settings).
(6) [CLEAR] key ( )
Press this key to return the number of copies to 0.
(7) [HOME] key
Touch this key to display the home screen. Frequently 
used settings can be registered in the home screen to 
enable quick and easy operation of the machine.
☞HOME SCREEN (page 1-22)
(8) IMAGE SEND mode indicators
LINE indicator
This lights up during transmission or reception of a fax 
or Internet fax. This also lights during transmission of 
an image in scan mode.
DATA indicator
This blinks when a received fax or Internet fax cannot 
be printed because of a problem such as out of paper. 
This lights up when there is a transmission job that has 
not been sent.
(9) Stylus pen
This can be used to touch a key displayed on the touch 
panel.
LOGOUTHOME
IMAGE SEND
JOB STATUSPRINTREADYDATA
DATA
LINE SYSTEM
SETTINGS
(5)(4)(6) (3)(2)(1)
(8)(7)
(9) 
						

							1-9
BEFORE USING THE MACHINE
Contents
(10) [COLOUR START] key
Press this key to copy or scan an original in colour.
This key cannot be used for fax or Internet fax.
(11) [BLACK & WHITE START] key
Press this key to copy or scan an original in black and 
white. This key is also used to send a fax in fax mode.
(12) Main power indicator
This lights up when the machines main power switch is 
in the on position.
☞TURNING THE POWER ON AND OFF (page 1-15)
(13) [POWER] key ( )
Use this key to turn the machine power on and off.
☞TURNING THE POWER ON AND OFF (page 1-15)
(14) [LOGOUT] key ( )
Press this key to log out after you have logged in and 
used the machine. When using the fax function, this key 
can also be pressed to send tone signals on a pulse dial 
line.
☞USER AUTHENTICATION (page 1-17)(15) [#/P] key ( )
When using the copy function, press this key to use a job 
program. When using the fax function, this key can be 
used when dialling.
(16) [CLEAR ALL] key ( )
Press this key to return to the initial operation state.
Use this key when you wish to cancel all settings that 
have been selected and start operation from the initial 
state.
(17) [STOP] key ( )
Press this key to stop a copy job or scanning of an 
original.
(18) [POWER SAVE] key ( ) / indicator
Use this key to put the machine into auto power shut-off 
mode to save energy.
The [POWER SAVE] key ( ) blinks when the machine 
is in auto power shut-off mode.
☞[POWER SAVE] KEY (page 1-16)
LOGOUTHOME
IMAGE SEND
JOB STATUSPRINTREADYDATA
DATA
LINE SYSTEM
SETTINGS
(16)(17) (18)(14)(15)
(10)(11)(12)(13)
The indicators of the operation panel may differ depending on the country and region.