Sharp Mx2310u User Guide

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RECEIVING A FAX AFTER ANSWERING A CALL ON 
THE EXTENSION PHONE (Remote Reception)
Follow the steps below if you need to start fax reception after answering a call and speaking on the extension phone.
If you are on a pulse-dial (rotary) line, set the extension phone to issue tone signals.
MAKING AND RECEIVING PHONE CALLS
You can make and receive calls like normal on your extension phone. A phone call can also be made by dialling on the 
machine.
1
When you hear ringing, answer the call 
on the extension phone.
2
Signal the machine to start fax 
reception.
Press   on the keypad of the extension phone.
3
Replace the extension phone.
The machine sounds a beep when reception ends.
If the extension phone is still lifted when fax transmission ends, an alarm signal will sound and a message will appear in the 
touch panel. The alarm and message will stop when the extension phone is replaced.
System Settings: Receive Setting (page 7-105)
To use remote fax reception, set this setting to Manual Reception.
System Settings (Administrator): Remote Reception Number Setting
This is used to change the number used for remote fax reception. The factory default setting is 5. 
						

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This section explains how to check the status of reserved transmission jobs and received faxes.
JOB STATUS SCREEN
The job status screen is displayed when the [JOB STATUS] key on the operation panel is pressed. The job status 
screen shows the status of jobs by mode. When the [JOB STATUS] key is pressed, the job status screen of the mode 
that was being used before the key was pressed appears.
Reserved transmissions and received faxes are referred to as jobs here.
Example: Pressing the key in fax mode
CHECKING THE STATUS OF FAX 
JOBS
The job status display is in the lower left corner of the touch panel. The job status display can be touched to display the job 
status screen.
Fax JobScan toPrint JobInternet Fax
AddressBroadcast000110:0004/01020/003Connecting
04/01000/004Waiting
Broadcast
BBB BBB
AAA AAA
012345678910:05
04/01000/004Waiting10:22
04/01000/010Waiting10:30
04/01000/010Waiting10:33
Set TimePagesStatus
11
Job Queue
Complete
Detail
Priority
Stop/Delete
JOB STATUS
AutoAuto
Auto
File
Quick File
Address Review
Direct TX
Sub Address
Address Book
USB Mem. ScanFaxInternet FaxPC Scan
Special Modes
Resolution
Exposure
OriginalScan:
Scan
Send:
Standard
Auto ReceptionFax Memory:100%
Sending
Preview 
						

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JOB QUEUE SCREEN AND COMPLETED JOB SCREEN
The job status screen consists of two screens: the job queue screen, which shows reserved jobs and the job currently in 
progress, and the completed jobs screen. To switch between the two screens, touch the job status screen selector key 
((2) below).
(1) Mode select tabs
Use these tabs to select the job status screen of each 
mode.
(2) Job status screen selector key
Touch this key to switch between the job queue screen 
and the completed jobs screen.
(3) Job queue screen [Detail] key
This shows detailed information on a broadcast 
transmission or serial polling job that is reserved or in 
progress. Select the key of the desired job in the job 
queue screen (6) and then touch the [Detail] key.
☞CHECKING A RESERVED JOB OR THE JOB IN 
PROGRESS (page 4-133)
(4) [Priority] key
Touch this key to give priority to a selected job.
☞GIVING PRIORITY TO A RESERVED FAX JOB 
(page 4-136)
(5) [Stop/Delete] key
Touch this key to stop or delete a selected job.
☞CANCELLING A FAX IN PROGRESS OR A 
RESERVED FAX (page 4-135)(6) Job queue screen
Jobs are shown as keys in the order they were reserved. 
Each key shows information on a job and its current 
status.
☞Job key display (page 4-130)
(7) Completed jobs screen [Detail] key
This  function requires the hard disk  drive.
This shows detailed information on the results of 
completed broadcast transmission jobs, completed serial 
polling jobs, and completed jobs that used the document 
filing function. Select the key of the desired job in the 
completed jobs screen (9) and then touch the [Detail] 
key.
From the details screen, it is possible to resend the fax to 
destinations to which transmission was not successful.
☞CHECKING COMPLETED JOBS (page 4-134)
(8) [Call] key
Touch this key to retrieve and use a transmission or 
reception job that was stored using the document filing 
function.
(9) Completed jobs screen
This shows up to 99 completed transmission/reception 
jobs. A description of each job and the result (status) are 
shown.
Broadcast transmission jobs, serial polling jobs, received 
fax forwarding jobs, and transmission/reception jobs that 
used the document filing function are indicated as keys.
Broadcast000110:0004/01010/003NG000000
04/01001/001Send OK
0123456789
CCC CCC
Broadcast000210:05
04/01004/004Send OK10:22
04/01010/010Send OK10:30
Fax JobScan toPrint JobInternet Fax
AddressBroadcast000110:0004/01020/003Connecting
04/01000/004Waiting
Broadcast
BBB BBB
AAA AAA
012345678910:05
04/01000/004Waiting10:22
04/01000/010Waiting10:30
04/01000/010Waiting10:33
Set TimePagesStatus
11
Job Queue
Complete
Detail
Priority
Stop/Delete
Fax JobScan toPrint JobInternet Fax
AddressStart TimePagesStatus
11
Job Queue
Complete
Detail
Call
(1)(1)
(6)
(9)
(2)
(3)
(4)
(5)
(2)
(7)
(8)
Job queue screen Completed job screen 
						

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Contents Job key display
The following information is shown in the job queue keys and completed job keys that appear in the job status screen.
(1) Indicates the number (position) of the job in the job 
queue.
When the job currently being transmitted is finished, each 
job moves up one position in the job queue.
This number does not appear in keys in the completed 
jobs screen.
(2) Mode icon
This indicates the type of job. In the completed jobs 
screen, a colour bar indicating black & white will appear 
next to the icon. (However, the colour bar icon does not 
appear in the key of a job that used document filing or in 
the key of a transmission/reception job that was 
cancelled.)
(3) Name of other party
For a transmission, the name or fax number of the 
destination. For a reception, the fax number of the 
sending party.
In the case of a broadcast transmission or serial polling 
operation, Broadcast or Multi Polling appears together 
with a broadcast control number (4-digits).(4) Time reserved / Time started
In the job queue screen, the date and time the job was 
reserved. In the completed jobs screen, the date and 
time the job was started.
(5) Number of pages
Shows the number of pages transmitted / total number of 
original pages.
(6) Status
Shows the job status.
 Job in progress
 Job waiting to be executed
AAA AAA310:22 04/01Waiting000/004
(4)(1)(2)(3)(5)(6)
IconJob type
Fax transmission
Fax reception
Broadcast transmission, Serial polling 
or Inbound routing
PC-Fax transmission
MessageStatus
ConnectingConnecting
SendingSending
ReceivingReceiving
TelSpeaking with the other party using 
an extension phone
StoppedThe job has been stopped.
ErrorAn error occurred while the job was 
being executed.
MessageStatus
WaitingThe job is waiting to be executed.
Retry ModeThe job is being re-attempted due 
to a communication error or other 
problem.
The day and 
time are 
displayed.Timer transmission job (the 
specified time is displayed) 
						

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 Completed job
MessageStatus
Send OKTransmission completed.
In MemoryReception completed but the fax 
has not been printed.
ReceivedPrinted received fax data.
Forward OKThe received fax has been 
forwarded.
StoppedThe job was stopped.
DeleteDeleted received data in the image 
check screen.
Number of 
successful 
transmission 
destinations / 
Total 
destinations 
OKCompletion of a broadcast 
transmission, serial polling or 
inbound routing operation.
If transmission to 3 destinations 
was successful out of a total of 5, 
003/005 will appear.
No 
responseAn error occurred because there 
was no response from the 
destination.
BusyAn error occurred because the 
other party was busy.
Reject 
ReceptionA fax was sent from a party that 
has been blocked by the anti junk 
fax function.
NGxxxxxxTransmission/reception was not 
successful because a 
communication error occurred (a 
6-digit error code appears in 
xxxxxx.)
ErrorAn error occurred while the job was 
being executed. 
						

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OPERATION WHEN A JOB IN THE JOB QUEUE IS 
COMPLETED
When a normal transmission job is completed, it moves to the completed jobs screen and Send OK appears in the 
status column.
Received faxes, timer transmission jobs, retry jobs, and forwarding jobs are handled in the job status screen as 
explained below.
Fax reception jobs
While a fax is being received, Receiving appears in the job queue screen.
When reception is completed, the job moves to the completed jobs screen and In Memory appears.
After the fax is printed, the status changes to Printed.
Timer transmission jobs
A timer transmission job appears at the bottom of the job queue screen until the specified time arrives.
When the specified time arrives, the job is executed. If another job is in progress, the timer job is started when the other 
job is completed.
Retry jobs
A retry job appears at the bottom of the job queue screen. When the set retry interval elapses, the job is executed. If 
there are jobs reserved ahead of the retry job, the retry job is reserved at the bottom of the job queue and executed 
when its turn arrives.
Fax reception jobs when Inbound Routing is enabled
When Inbound Routing is enabled in the Web pages, fax reception jobs are handled as follows depending on the print 
setting.
☞FORWARDING RECEIVED FAXES TO A NETWORK ADDRESS (Inbound Routing Settings) (page 4-68)
Received fax is not printed
Receiving appears in the job queue screen while the fax is being received. When reception is completed, the job 
moves to the job queue of the job status screen of scan mode.
Received fax is printed
When reception is completed, the job moves to the completed jobs screen and In Memory appears. After the fax is 
printed, Printed appears. In addition, the job is added to the job queue of the job status screen of scan mode. When 
forwarding is finished, Forward OK appears. 
						

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CHECKING A RESERVED JOB OR THE JOB IN 
PROGRESS
The detailed contents of a broadcast transmission or serial polling job can be displayed. Select (touch) the key of the job 
that you wish to check and touch the [Detail] key. The job details screen will appear (see below).
The job name and progress (number of completed destinations / total destinations) appear at the top of the screen.
Touch a tab to display the information that appears on that tab. The following information appears on each tab.
Tab nameInformation displayed
Fax ConnectingInformation on the current destination appears.
Fax No.: The fax number of the destination. 
Name: The name of the destination. 
Number: The broadcast control number (3-digits). 
Pages: Number of pages completed / total number of pages
Fax WaitingThis shows information on the destinations that are waiting. A broadcast control 
number (3-digits) appears in front of each destination.
Address: The name of the other destination. 
Status: The status of communication.
FailedThis shows information on destinations for which communication failed. A broadcast 
control number (3-digits) appears in front of each destination.
Address: The name or fax number of each destination. 
Start Time: The time when communication began. 
Status: The status of communication.
All DestinationsThis shows all destinations specified in the job. A broadcast control number (3-digits) 
appears in front of each destination.
Address: The name or fax number of the destination. 
Start time: The time at which communication began. 
Status: The status of communication.
Name:
Number:050Pages:005/010
AAA AAA
0123456789
Progress:Broadcast0001050/100
Fax No. :
Fax ConnectingFax WaitingFailedAll Destinations
DetailOK 
						

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CHECKING COMPLETED JOBS
You can check a list of the destinations, the destinations for which transmission failed, and other detailed information on 
completed broadcast transmission jobs, received fax forwarding jobs, serial polling jobs, and jobs that used document 
filing. Touch the key of the desired job in the completed jobs screen and touch the [Detail] key. The job detail screen 
(see below) will appear.
The job name appears at the top of the job detail screen.
To view details on the job, touch one of the tabs. The following information appears on each tab.
* Recalling is not possible for a broadcast transmission that includes a Scan to FTP address, Scan to Network Folder 
address, or Scan to Desktop address.
Tab nameInformation displayed
FileInformation on a transmission/reception that used document filing.
To retrieve the file and use it, touch the [Call] key.
The File tab does not appear when the hard disk drive is not installed.
FailedThis shows information on destinations for which communication failed. A broadcast 
control number (3-digits) appears in front of each destination.
Address: The name or fax number of each destination.
Start time: Time at which communication began.
Status: Description of failure (error)
The [Retry] key can be touched to re-attempt transmission to that destination.*
All DestinationsShows all addresses specified in the job. A broadcast control number (3-digits) 
appears in front of each destination.
Address: The name or fax number of each destination.
Start time: Time at which communication began.
Status: Communication result
The [Retry] key can be touched to transmit to all destinations again.*
EEE EEE
DDD DDD002
010
AddressStart Time
10:01 04/01
10:10 04/01
Status
NG000000
NG000000
11
DetailOK
Retry
Broadcast0001
FileFailedAll Destinations 
						

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CANCELLING A FAX IN PROGRESS OR A 
RESERVED FAX
Follow the steps below to cancel a fax transmission that is in progress or a reserved fax job.
1
Press the [JOB STATUS] key.
2
Select the fax job that you wish to 
cancel.
(1) Touch the key of the fax job to be cancelled.
(2) Touch the [Stop/Delete] key.
3
Touch the [Yes] key.
If you do not wish to cancel the selected fax job...
Touch the [NO] key.
Printing of received faxes and forwarding jobs set using Inbound Routing Settings cannot be cancelled.
☞FORWARDING RECEIVED FAXES TO A NETWORK ADDRESS (Inbound Routing Settings) (page 4-68)
JOB STATUS
Fax JobScan toPrint JobInternet Fax
AddressBroadcast10:0004/01020/003Connecting
04/01000/004Waiting
Broadcast
BBB BBB
AAA AAA
012345678910:05
04/01000/004Waiting10:22
04/01000/010Waiting10:30
04/01000/010Waiting10:33
Set TimePagesStatus
11
Job Queue
Complete
Detail
Priority
Stop/Delete
1
2
3
4
5
(2)(1)
NoYes
Delete the job?
BBB BBB10:30 04/01 
						

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GIVING PRIORITY TO A RESERVED FAX 
JOB
When multiple jobs are waiting to be transmitted, the jobs are normally transmitted in the order they were reserved. 
If you need to give priority to a job and send it ahead of the other jobs, follow the steps below.
1
Press the [JOB STATUS] key.
2
Select the fax job to which you wish to 
give priority.
(1) Touch the key of the desired job.
(2) Touch the [Priority] key.
The selected job moves up to the position immediately 
following the job in progress. The job will be executed 
when the job in progress is completed.
If the job in progress is a broadcast transmission job or a serial polling job, the priority job will be transmitted between 
destinations of the broadcast transmission or serial polling job. However, if the priority job is a broadcast transmission job or 
a serial polling job, it will be executed after the current job is completed.
JOB STATUS
Fax JobScan toPrint JobInternet Fax
AddressBroadcast10:0004/01020/003Connecting
04/01000/004Waiting
Broadcast
BBB BBB
AAA AAA
012345678910:05
04/01000/004Waiting10:22
04/01000/010Waiting10:30
04/01000/010Waiting10:33
Set TimePagesStatus
11
Job Queue
Complete
Detail
Priority
Stop/Delete
(2) (1)