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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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i ’ Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 To cancel DND: 1. Lift the handset. 2. Dial “73.” 3. Replace the handset. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) Considerations l Callback Queuing will ring an extension in DND. l Setting DND automatically cancels the Call Forwarding and Absence Message features. l The DND feature cannot be activated at an extension selected to receive Call Forwarding. 207
Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Intercom Calling (All Versions) Descriptions The DBS provides two methods of intercom calling: voice calling and tone calling. Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS uses voice or tone calling as a default. If voice calling is the default, dialing a “1” after the extension number will change the call to a tone call. If tone calling is the default, dialing a “1” will result in a voice call. Operation To make a Voice Call: 1. Lift the handset. 2. Dial the extension number. 3. If the system default is tone calling, dial a “ 1.” To make an Tone Call : 1. Lift the handset. 2. Dial the extension number. 3. If the system default is voice calling, dial a “1.” f l The called extension will ring. 208
Section 700, Feature Operation SLT Features Issue 1. July 6, 1993 CPC-B, Version 4 Related Programming l FFl (System): Extension Intercom Calling l FFl (System): Alert Tone for Voice Calls l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Vt@on 4.0 or higher) Considerations 4 When an extension’s calling mode is set to voice calls, a “splash” tone can be sent to alert the extension to the voice call. System programming determines if the splash tone is provided. l If an extension is onhook, it will receive tone calls. - l The voice calling feature is not available for DISA incoming calls. l Voice calls do not forward if Cover No Answer is turned on. Last Number Redial (All Versions) . . . Description The last outside number dialed may be redialed automatically. Operation 1. Lift the handset. 2. Dial a trunk access code (8 1 - 86 or 9). 3. Flash the switchhook. 4. Dial “89.” 209
Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Considerations . . A maximum of five Speed Dialing codes can be redialed. The Last Number Redial feature can redial a number up to sixteen digits long. Meet-Me Answer (All Versions) Description You can answer a Paging call from any extension using the Meet-Me Answer feature. Operation 1. Pick up the handset from any extension at which you hear the Paging call. 2. Press “77.” l Paging will cease and you will be connected to the party trying to reach you. 3. Speak to the party that paged you. Related Programming l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) Considerations l The Meet-Me Answer feature cannot be used with Paging Group 00. l You can only use the Meet-Me Answer feature at an extension that does not have an incoming call. * If an external paging system or a Universal Answer system has been installed, use Group Call Pickup to respond to the Paging call. 210
Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Message Waiting/Callback Request . (All Versions) Description Lf you try to call an extension that is busy or does not answer, you can leave a message requesting a return call. Operation To leave a Callback Request: 1. Lift the handset. 2. Dial the extension number. 3. Dial “2” at the busy tone or while the telephone is still ringing. 4. Replace the handset. To answer a Callback Request (CPC-B only): 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial ‘Y#.“. l Your telephone will automatically dial the extension that left the Callback Request. To cancel a Callback Request (CPC-B only): 1. Lift the handset. 2. Dial ‘W.“. 3. Replace the handset. 211
Section 700, Feature Operation SLT Features issue 1. July 6, 1993 CPC-B, Version 4 Related Programming . l FFI (System) Extension Class of Service (CPC-B Version 3.1 or higher) l FF3 (Extension) Class of Service (CPC-B Version 3.1 or higher) Considerations l With CPC-A, SLTs cannot receive callback requests. l Up to four Callback Requests can be sent to any one extension. l If you call the same extension a second time and the party answers, any Callback Requests you sent earlier will be cancelled. l If a Callback Request is sent to an extension for which Call Forwarding is set, the Callback Request will be automatically forwarded to the designated extension. l You can send a Callback Request to an extension that has Do Not Disturb or Absence Message activated. f Off-Hook Voice Announce (OHVA) (CPC-B Version 3.1; All Versions of CPC-B) Description You can interrupt a busy extension when making an Intercom Call, then make an announcement that only the called party can hear using the Off-Hook Voice Announce (OHVA) feature. Operation To make an OHVA: 1. Lit the handset. 2. Dial the desired extension number. If the extension is busy you will hear the busy tone. 3. Press “5.” 212
Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Related Programming l FFl (System): Onhook Transfer l FFI (System): Alert Tone for Busy Override and Offhook Voice Announce * FFI (System): Extension Class of Service (CPC-B 3.1 or higher) * FF3 (Extension): Class of Service (CPC-B 3.1 or higher) * FF3 (Extension): Call Waiting Notiftcation Tone/Offhook Voice Announce Considerations l If Onhook Transfer is enabled, the held call is transferred as soon as the extension sending the OHVA hangs up. l You cannot receive a Call Waiting message during an OHVA. 4 You cannot toggle back and forth between two calls during an OHVA. * Offhook Voice Announcements should not be made to SLTs. The SLT user will hear the announcement through the handset, but so will the other party. 213
Section 700, Feature Operation Issue 1. July 6,1993 SLT Features CPC-8, Version 4 Pooled Trunk Access (All Versions) Des&p tion The DBS system is designed to accept eight to 64 outside lines. These lines can be divided into seven Pooled Trunk groups. A free line can be selected by choosing an outside line group number. Group numbers 9 and 81 - 86 are available. Operation 1. Lift the handset. l You will hear intercom dial tone from the speaker. 2. Dial the desired trunk group number (81 to 86 or 9). 3. Dial the outside number. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF8 (LCR) LCR Setting Considerations l There are seven groups of outside lines: 9 and 8 1 - 86. Some additional outside lines may not be assigned to a group. l Dialing “9” activates LCR if the LCR option is turned on in system programming. i 214
Sectim 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Speed Dialing (All Versions) Personal Speed Dialing Des&p tion Frequently called numbers can be stored using the Personal Speed Dial feature, saving time and avoiding wrong numbers. Personal speed dial numbers are assigned from the attendant or programming phone to each SLT. Operation To dial a Personal Speed Dial number: 1. Pick up the handset. 2. Dial a trunk access code (8 1 to 86 or 9), if the system speed dial number does not include a trunk access code. 3. Dial “80.“. 4. Dial the two-digit personal speed dial code (90-99). System Speed Dial Description Frequently called numbers can be stored using the System Speed Dial feature, saving time and avoiding wrong numbers. System Speed Dial numbers are programmed at the Attendant Phone and can be used by any extension, as opposed to Personal Speed Dial numbers, which are exclusive to each individual extension. Up to ninety System Speed Dial Numbers can be stored. 215
Section 700, Feature Operation Issue 1. July 6, 1993 SLT Features CPC-B, Version 4 Operation To dial a system speed dial number: 1. Pick up the handset. 2. Dial a trunk access code (81 to 86 or 9), if the system speed dial number does not include a trunk access code. 3. Dial “80.‘. 4. Dial the two-digit system speed dial code (00-89). Related Programming l FFI (System): Override TRS for System Speed Dialing l FFlO (Speed Dialing): System Speed Dialing 216