Panasonic Digital Business System Section 300 Installation Guide

							Section 400 FFl 
Issue 2 July 1993 DBS Ro@umning Instructions 
CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 
The alternate attendant extension wiII 
have attendant features and can receive 
overfknv intercom calls if the primary 
attendant extension is busy. 
To enable an alternate extension, enter: 
pm], 2#, l#, 13#,0# 
To have no provision for an alternate 
attendant, enter: 
pFll. 2w. l#. 13w. l# 
This feature is not available if the 
*AttendwdFeaturePack~isusedwith 
CPC-B 2.00 or later software. 
CaIIs transferred by an extension, that 
recall to the extension. and then are not 
answered, wiIl transfer to the extension 
set as the attendant at this address. 
‘The time for this transfer procedure is set 
at address (FFl], 3#, 9#. 
Intercom calls from an attendant 
telephone can be established with a ring 
tone, or directly by voice. After the 
connectionisestablished,theattendantcan 
changeii-omonetotheotherbydiaIing”1”. To set attendant intercom calls to “tone” 
calling, enter: 
[eel], 2#, l#, 14W.06 
To set attendant intercom calls to “voice” 
caIling. enter: 
JFFll. 2#. lW.146. l# 
An alert tone for voice calling is set at 
address [FFl], 2#. l#, 16#. 
In CPC-B software versions earlier than 
2.00. ifaSLTtmnsfersacentraIoi3celine 
caI.I to an extension set for call forward no 
answer, or calI forward busy, no answer, 
the call wiII not transfer if addresses 
[FFl], 2#, l#, 14 & 15# are set for tone 
calling (O#). If this setting is required, 
tmnsfeninga~tmIofEcelinecaIIkoma 
SLT to an extension set as such can be 
completed by dialing an “8” after the 
extensionnumbertowhichthecaIIeristobe 
transferred is diakd. CR-B software ver- 
sionsnewerthan2.05donotrequimthe%” 
tobediaIedafterthe&ensionnumberis 
diakd. SeeTechnotes 9 & 12 (March 1992) 
for complete tionnation. 
Ifthis address is set to IFFlIt 2#. l#, 
14#, l# 
Pmicd dir@, as 
opposed to ring tone, and 
aVoice Announce Unit (modelVB-43708) is 
connecfed to the DBS, the VAU wiII not 
answeranintercomcaUtoitunlessthecaIIer 
diaIsa”1”akrtheVAU~ionnumber. 
See Technote 
14 (March 1992) for complete 
information. 
20  
						

							DBS Programming Instructions 
WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFL 
Issue 3 July 1993 
Intercom calls from an extension (non 
attendant) telephone can be established 
with a ring tone or by voice. After the 
connection is established, the extension 
user can change from one to the other by 
dialing “1”. 
_. 
To set extension intercom caIls to “tone” 
calling, enter: 
[eel], 2w, I#, 15#, on 
Tosetextensionintercomcallingto”voice” 
caII.ing, enter: 
/ / 
Dll. 2#. l#. 1%. I# 
An alert tone for voice caUing is set at 
address [FFl], 2#, l#, 16#. 
In CPC-B software versions earlier than 
2.00, if a SLT transfers a central office 
line calI to an extension set for caII 
forward no answer, or calI forward busy, 
no answer, the ca.II wiII not transfer if 
addresses [FFl], 2#, l#, 14 & 15# are 
set for tone calIing (0% If this setting is 
required, transferring a central office line 
calI from a SLT to an extension set as such 
can be completed by diaIing an “8” after 
the extension number to which the 
caller is to be transferred is dialed. 
CPC-B software versions newer than 
2.05 do not require the “8” 
to be dialed 
after the extension number is dialed. 
c..S. 
T~cBL-r	~~ 0 IzI 1 c) fA/l.-arr.k 1 aa fnr 
If this address is set to [FFl]. 2#, l#. 
1%. l# rvoice” caIIing), as opposed to 
ring tone, and a Voice Announce Unit 
(model VB-43708) is connected to the 
DBS. the VAU will not answer an 
intercom calI to it unIess the caller dials 
a “1” after the VAU extension number. 
See Technote 14 (March 1992) for 
complete information. 
. . 
An initial splash tone for “voice” intercom 
c&Is can be sounded for 0.5 second before 
the caller’s audio path is connected. 
Intercom caI.Is can be set for no initiaI alert 
tone by entering: 
prlrll. 2#. 16. 16#. OW 
Intercomcallscanbesetforaninftialalert 
tone by entering: 
ml], 28, I#, 16#,1#  
						

							Section 400 FFl 
Issue 2 July 1993 DBS Programming Instructions 
WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 
Ifan active central office caIl is interrupted 
by another caller. on an extension set for 
busy override, an alert tone can precede 
the interruption. 
To have no alert tone preceding an 
interruption of an active central office 
line call, enter: When a “1” must be dialed preceding an 
areacode to make along distance call, this 
option must be set. 
If long distance dialing requires the 
dialing of a “1” prior to the area code, 
enter: 
[eelI, 2W, l#, 18#,0# 
JFFlL 2#. 1s. 17#.0# 
To provide an alert tone preceding an 
intenuption of an active central o&e line 
call, enter: 
pFl]* 2w, 18, 17#, 1w 
A conference call, or a conversation on a 
telephone which has off hook voice 
announce enabled, cannot be interrupted 
by the busy override feature. 
Extensions to be interrupted, are set at 
address [FITS], (1- 144)#, lO#. If long distance diaIing does not require 
the dialingofa’1”priorto dialing an area 
code. enter: 
JFFll.2#. l#. 18W. l# 
This setting must be enabled when toll 
restriction and/or LCR is used. 
Toll restriction programming is set with 
[FM] addresses. 
Least cost routing programming is set 
with [FFB] addresses. 
22  
						

							DBS Programming Instructions 
CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl 
Issue 3 July 1993 
Five or ten names can be displayed on the 
LCD telephone directory at once. When 10 
are chosen, the maximum length for each 
of the names is limited to 7 characters. 
To set LCD. directories for 5 name 
capability, enter: 
jFFll.an. l#. 19#.0# 
To set LCD directories for 10 name 
capability, enter: 
pFl],2#, l#, 19#, 1n 
. . 
To restrict a certain block of system speed 
dial numbers, see address [FFl]. 2#, l#, 
4#. 
To enable or disable the display of System 
speed dialnumbers see address [FFl]. 2#. 
l#, 5#. 
To assign a name to a system speed dial 
number, see address [FFG]. 2#, (00-89)#. 
Toassignanumbertoasystemspeeddial 
bin, see address [FFlO], l#, (OO-89)#. The DBS can be set to send a busy tone or 
to send silence to a voice-mail port(s) at 
the conclusion of a call. To set the DBS to 
send silence at the conclusion of a voice 
mail call, enter: 
JPml. 2#. 1#.21#.0# 
To set the DBS to send a busy tone at the 
conclusion of a voice mail call, enter: 
~1],2#. 1#,21#, l# 
To utilize variable ring patterns for a 
transferred call (specifically to amodem or 
SLT user requiring ID of a transferred 
call), this option must be used. 
To set the transfer ring pattern to .4 sec. 
on / 3.6 sec. off. enter: 
pm, 2#. 1#.22#.0# 
To set the transfer ring pattern to three .8 
sec. on .2 sec. off bursts / 1.0 sec. off, 
enter: 
fml], 2#, 1#,22#, 1w 
23  
						

							Section 400 FFl 
Issue 2 July 1993 
To set the transfer ring pattern to .8 sec. 
on burst / .2 sec. off, .8 sec. on / 2.2 sec. 
off enter: 
pm], 21, 1#,22#,2# 
To set the transfer ring pattern to .8 sec. 
on / 2.2 sec. off, enter:: 
pm]* 2#, 1#,22#,3# 
To set the transfer ring pattern to .8 sec. 
on / 3.2 sec. off, enter: 
[eel], 2w, 1#,22#,4# 
L... 
To set the transfer ring pattern to .8 sec. 
on / 5.2 sec. off, enter: 
(FF1].2#, 1#,22#,5# 
To set the transfer ring pattern to .8 sec. 
on / 3.2 sec. off / .8 sec. on / 7.2 sec. off, 
enter: 
ml). 2W, 1#,22#,6# 
DBS Programming Instructions 
CPC-A / 3.0, CPGB / 2.0 / 3.0 / 4.0 
f 
Toplacealimitonthenumberofincoming 
calls that can be stacked to the first 
attendant, a value must be placed in this 
program. Calls exceeding the set limit are 
automatically transferred to other 
extensions. The day and night delayed 
ring tables determine which extension(s) 
receive overflow calls. 
To set the attendant overflow feature to 8 
calls, for example, enter: 
mm 2w. 1#,22#.8# 
Hold recalls, transferred recalls, and 
reversion calls are included in this 
number. Hold recalls are dependent on 
attendantandextensionholdtimersfound 
in addresses [FFl] 3#. 2# & 3#. 
Transfer recalls are dependent on 
attendant and extension transfer timers 
found in addresses [FFl] 3#, 4# & 5#. 
Hunt group recalls are dependent on 
attendant and extension hunt group 
timers found in addresses [FFl] 3#, 6# & 
7#. 
Reversion recalls are dependent on 
attendant reversion timers found in 
program address (FFl] 3#, 2# & lO#. 
The attendant telephone is not included 
as an overflow position in the delayed ring 
table(s). 
24  
						

							DBS Programming I.nstnxtions 
WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 section 400 ITI 
Is6ue3July1993 
An alternate central office line ring 
pattern is assigned in the delayed 
ringing tables. 
To disallow the use of delayed ring 
assignments..in the DBS. enter: 
JFFll. 2W. 1#.23#.0# 
ToaUowtheuseofdelayedringass@mrents 
in the DBS, enten 
tFF1],2#, 1#,23#, l# 
. . . 
Delayed day ring programmmg is set at 
address [FF4], 5#. 
Delayed night ring programming is set at 
address [FF4], 6#. To set any DBS extension number to be 
the second attendant position, this option 
must be used. 
To set extension number 103 to be 
attendant position 2, for example. enter: 
pFl],2#* 1#,24#, 103w 
To reset the second attendant no&ion to 
the default initialized value. Dress IFFlG 
2#. l#. 24#. lOl#. ON/OFF. 
To clear the second attendant position 
from extension number 101, set the 
program address [FFl], 2#. l#. 24#, 
ICONFJ. IOWOFFI. 
The only way the second attendant 
positioncanbeclearedistohaveadisplay 
phone installed on the port. 
The extension number must be a 
number that is valid for the site. 
Installation of Attendant feature package 
so&ware involves the removal of EPROM 
chip 1 from the CPC-B card, and 
substitution of the chip with one 
specifically designed with the special 
Attendant features. Be sure the new 
EPROM is installed in the proper 
direction. See Technote 4 (September 
1991). for complete information. 
25  
						

							Section 400 FFl 
Issue 2 July 1993 
To set any DBS extension number to be 
the third attendant, this option must be 
used. 
To set extension 104 to be attendant 
position 3. for example, enter: 
pFl],2#, 1#,25#, 104# 
To reset the third attendant nosition to the 
default initialized value. 
press IFFll. 2#, 
l#. 25#. ICONFl. ION/OFFl. 
Installation of Attendant feature package 
software involves the removal of EPROM 
chip 1 from the CPC-B card, and 
substitution of the chip with one 
specifically designed with the special 
Attendant features. Be sure the new 
EPROM is installed in the proper 
direction. See Technote 4 (September 
1991). for complete information. 
DBS Programming Instructions 
WC-A / 3.0, CPC-B / 2.0 /.3-O / 4.0 
To set any DBS extension number to be 
the fourth attendant, this option must be 
used. 
To set extension 105 to be attendant 
position 4, for example. enter: 
ml].2#, 1#,26#, 105W 
To reset the fourth extension nosition to 
the default initialized value. Dress 1FFlG 
2#. l#. 26#. ICONFl. lON/OFFl. 
f 
Installation of Attendant feature package 
software involves the removal of EPROM 
chip 1 from the CPC-B card, and 
substitution of the chip with one 
specifically designed with the special 
Attendant features. Be sure the new 
EPROM is installed in the proper 
direction. See Technote 4 (September 
1991). for complete information. 
26  
						

							DBS Programming Instructiox~ 
WC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 
Section4OO FFl 
Iesue 
3 July 1093 
To set any extension number to be the 
overflow position to which calls will flow 
when the attendant(s) are all busy, this 
option must be used. 
To set extension 106, for example, to be 
the overflow extension forthe attendant(s), 
enter: To set any attendant to be able to override 
an existing conversation on a non 
attendant telephone, this option must be 
used. 
To disable all designated attendant 
positions to override existing 
conversations on non attendant 
telephones, enter: 
p1],2#, I#, 27#, 106# 
pFl],2#, 1#,28#,0# 
To reset the attendant overflow extension 
position to the default iniUallzed val e, 
press IFFll. 2#. l#. 27#. WON:], 
ON/OFF. 
This extension cannot be a pilot number. 
Installation ofAttendant feature package 
software involves the removal of EPROM 
chip 1 from the CPC-B card. and 
substitution of the chip with one 
specifkally designed with the special 
Attendant features. Be sure the new 
EPROM is installed in the proper 
direction. See Technote 4 (September 
199 1). for complete in.Sonnation. To enable all designated attendant 
positions to override existing 
conversations on non attendant 
telephones. enter: 
JFFll. 2#. 1#.28#. l# 
Busy override splash tone is set with / 
program address [FFl], 2#, l#. 17#. 
Installation of At&dam feature package 
tsofhm involves the removal of EPROM 
chip 1 from the CPC-B card, and 
substitution of the chip with one spedficalty 
designed with the special Attendant 
features. Be sure the new EPROM is 
installed in the proper direction. See 
Technote 4 (September 1991). for complete 
kknnation. 
27  
						

							Section 400 FFl 
Issue 2 July 1993 DBS Programming Instructions 
CPC-A / 3.0. CPC-B / 2.0 /.3.0 / 4.0 
To set an FF key that has been designated 
as an alarm key on an attendant(s) 
telephone to light, this option must be 
used. 
To disable the alarm key(s) on attendant 
telephones from lighting, enter: 
pm], 2#, l#, 29#, on 
To enable the alarm key(s) on attendant 
telephones to light, enter: 
pml. 2w. l#, 29#. I# 
Lnstallation of Attendant feature package 
software involves the removal of EPROM 
chip 
1 from the CPC-B card. and 
substitution of the chip with one 
specifically designed with -the special 1 
Attendant features. Be sure the new 
EPROM is installed in the proper 
direction. See Technote 4 (September 
199 1). for complete information. 
End of Attendant Feature Package 
OptiOIlS 
When a ringing extension is not answered, 
calls can be distributed to other 
extensions on the basis of extension 
delayed ring programming. 
To disable the extension delayed ring 
option, enter: 
Fell. 2#. 1w. 308. ow 
To enable the extension delayed ring 
option, enter: 
Thisfeatureisusedtosetthetmnsferxing 
signs pattern for devices 
connected to an 
analog extension port of the DBS. Any of 
seven different ring pattern can be ’ 
chosen. 
M 
I# 
2# 
:3t 
41 
!i# ,5 Seconds ON / 3.5 M 
3.0 Seconds ON/ I .O Second OFF 
2.0 Srconds ON / 2.0 Seconds OFF 
1 .O Seccmd ON /2.0 Seconds OFF 
1 .O Second ON / 3.0 Seconds OFF 
1 .O Seccmd ON / 5.0 Seconds OFF 
1 .O Second ( )N I 7.0 Secmds OFF 
28  
						

							DBS Programming Instructiom~ 
CPC-A / 3.0, CPC-B / 2.0 / 3.0 / 4.0 Section 400 FFl 
Issue 3 July 1993 
Four digit Direct Inward Dial numbers 
can be set to ring at one extension port, or 
at multiple extension ports. 
To set DID numbers to only ring at one 
extension, enter: 
JFFll. 2W. 1#.32#.0# 
To set DID numbers to ring at multiple 
extensions, enter: 
ml],2#, 1#,32#, l# 
When this feature is set to ” 1”. all 
&e.nsion ports that have a DID number 
asigned will simultaneously ring on an 
inbound Central O&x call. Ifthe setting of 
thisfeatureis”O”,andaDIDnumberhas 
been assigned to multiple &en&on ports, 
only the lowest number extension portwill 
w. . 
Also, if this feature is set to “1”. and 
multiple extension ports have a DID 
number assigned, but some or all of them 
are call forwarded, ONLY the lowest 
extension port number will call forward 
after the call forward timer expires. The 
remaining extension ports will ring from 
the DID assignment until the call 
foxwarding has started. 
If this feature is set to ” 1”. and multiple 
extension ports have a DID number 
assigned. and one (not the lowest port 
number) is call forwarded. the remaining 
extension ports will ring ikom the DID 
assignment until the call forwarding has 
started. This programming address controls two 
functions. 
Ifonlyanalogtrunksareused,aItums 
on multiple DID numbering. Multiple DID 
numbering allows the assignment of one 
DID number to multiple extensions. If 
one DID/DNIS number is assigned to 
multiple stations, the stations ring simul- 
taneouslywhen the DID or DMS number 
is dialed. 
IfTl trunks are used, a I also turns 
on 
DNIS (Dialed Number Identiiication Ser- 
vice). DNISisavailableonlywithTltrunks. 
More than one DNIS number can be 
assigned to a single extension. 
o=off 
l=On 
The option to set the duration that the 
page circuit will be active can be set for a 
deiIned or unlimited time. 
Tosetthepageduraliontimetounknikd, 
en& 
jFF11, 2#. 1n. 33#.0# 
To limit the page duration time to 60 
seconds, enter: 
pm], 2#, I#, 33#, 1w 
29