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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 4. Press “#.‘I 5. Replace the handset. To use a Walking Class of Service code: 1. Pick up the handset of an extension other than your own. You will hear intercom dial tone from the handset. 2. Dial “#13.” 3. Enter your extension number. 4. Enter your Walking Class of Service code. 5. Press ‘W.” 6. Enter a trunk access code (88xX, 9,81 - 86). You will hear the outside dial tone from the handset. 7. Dial the telephone number. The Walking Class of Service will remain in effect until you replace the handset. To clear a Walking Class of Service code: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “# 12.” 3. Enter the original Walking Class of Service code. 4. Press “#.” 5. Replace the handset. 46
Section 700, Feature Operation Issue 1. July 6, 1993 To confirm a Walking Class of Service code (Attendant Phone only): 1. Pick up the handset. You will hear the intercom dial tone from the handset. 2. Press the CONF key. 3. Dial “#12.” 4. Enter the extension number. The Walking Class of Service code for that extension will appear on the display. Considerations l Walking Class of Service can be used by KTELs, DSLTs, and SLTs. l A Walking Class of Service code can be used on more than one extension. l If a station is locked out, the Walking Class of Service feature will override the lockout. l LCR and TRS dialing privileges follow the Walking Class of Service. 47
Section 700, Feature Operation Issue 1. July 6, 1993 Char>ter 2. Attendant Features Attendant Features CPC-6, Version 4 This chapter describes features that are available to an attendant phone. In addition to functioning as a central answering point, an attendant phone also has special capabilities for monitoring and programming other phones. 49
Section 700, Feature Operation Attendant Features Issue 1. July 6, 1993 CPC-B, Version 4 Attendant Assignment of Speed Dialing (All Versions) Description The attendant can assign system speed dialing numbers. System speed dialing numbers are shared by all DBS extensions. Operation 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. “F” will appear on the display. f 3. Press AUTO. “FA” will appear on the display. 4. Enter the Speed Dial code (00-89). “Enter SSD 01” will appear on the display if number is to be stored for System Speed Dial code 01. 5. Dial the telephone number to be stored. The number will appear on the display. 6. Press the HOLD key. “SSD 01” and the stored telephone number will appear on the display if the number was stored on Speed Dial code 0 1. 7. Repeat steps 2 -6 to store additional numbers. 50
I’ ’ Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-6, Version 4 Considerations l Storing a new number erases any previously stored data. l To delete a System Speed Dial number, perform the programming steps, but do not enter a number before pressing HOLD. l Storing names for System Speed Dialing can also be done using a DSS console connected to the attendant phone. Attendant Busy Override (CPC-B Version 2.0 or higher) Description The Attendant Busy Override feature allows the attendant to break in on an Intercom Call or a CO Call already in progress. An alert tone is fist heard by the busy party called, then the call becomes a three-party conference. Attendant Busy Override can break into an extension, even if the extension has “Busy Override Reject” enabled. (The extension feature “Busy Override” cannot break into an extension that has “Busy Override Reject” enabled.) Operation To override a busy extension: Press “4.” “CONF 135 157” will appear on the display if extensions 135 and 157 were engaged in the call you interrupted. Related Programming l FFl (System): Attendant Override Considerations l Replace the handset to exit the three-party conference call. l The alert tone can be turned on or off through system programming. 51
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-6, Version 4 f Attendant Call Park (All Versions) Des&p tion Using the Attendant Call Park feature, the Attendant may park an outside call until the called party can be found. The attendant can then use the Paging feature to inform the called party of the call’s Park Number. The parked call can then IX retrieved from any extension by dialing the Park Number. The attendant phone is equipped with ten outside line Park Numbers (00 - 09). By programming a Call Park key into a FP key of a telephone or a DSS console, one- touch Call Park is possible. Operation To park an outside call: 1. Press the HOLD key. l The outside call will be placed on hold. l “CO HOLD #03 will appear on the display if the call arrived on line 3. 2. Dial “75.” “PARK HOLD” will appear on the display. 3. Enter desired Park Number (00 - 09). ’ “PARK HOLD 01” will appear on the display if you selected Park Number 01. 52
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 To release a parked call (after receiving the Park Number from the Attendant): 1. Pick up the handset. You will hear intercom dial tone. 2. Dial “76.” 3. Enter the Park Numberas_signed to the call. “PARK PICK 0 1” will appear if 0 1 was the assigned Park Number, then “CO TALK ##03” will appear if the call arrived on line 3. Related Programming l FFl (System): Attendant Park Hold Recall Timer Considerations l With CPC-A and CPC-B Versions prior to 3.1, if Call Park is assigned to an FF key, the FF key does not indicate when a call is parked. Beginning with CPC-B Version 3.1, the FF key does indicate when a call is parked. l If a parked call is not answered before the Attendant Park Hold Recall Tier expires, ,the parked call will recall to the attendant. 53
Section 700, Feature Operation Attendant Features Issue 1. July 6, 1993 CPC-B, Version 4 I 8 Attendant Control of Absence Messages, Call Forwarding, and DND (All Versions) Des&p tion An attendant phone can cancel the Absence Message, Call Forwarding, and Do-Not- Disturb (DND) features activated on any extension. Operation To cancel an Absence Message, Call Forwarding, or DND: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. 3. Dial the extension number. 4. Press “*.” 5. Press the ON/OFF key. The ON/OFF LED will go off. Considerations l On DSS consoles equipped with DSS keys, the indicator for an extension that has Absence Message, Call Forwarding, or DND activated lights green. This indicator goes off when the feature is canceled (The indicator does not light for Permanent Call Forwarding.) 54
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 i Attendant-Controlled Text Assignment, (All Versions) Description The attendant can assign text to extensions, system speed dial numbers, and Call Waiting/OHVA text replies without the use of a DSSL’2 and without entering the programming mode. Text is assigned through the dialpad on the attendant phone. Operation To assign names to extenSiOnS: 1. Pick up the receiver or press the ON/OFF key. 2. Press PROG. 3. Dial #2. 4. Enter the extension’s port number. 5. Press AUTO to backspace and erase the existing name. 6. Use the dialpad sequences shown in Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. 7. To store your entry, press HOLD. To assign names to System Speed Dial numbers: 1. Pick up the receiver or press the ON/OFF key. 2. Press PROG. 3. Dial #l 55
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 4. Press AUTO. 5. Dial the desired of system speed dial number (00-89). 6. Press AUTO to backspace and erase the existing name. 7. Use the dialpad sequences shown in Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. 8. To store your entry, press HOLD. To assign text to Call Waiting/OHVA Text Replies (CPC-B Version 4.0 or higher): 1. Pick up the handset or press ON/OFF. 2. Press PROG. 3. Dial #5 4. Dial 1 - 5, depending on which text message you want to change. 5. Press AUTO to backspace and erase the existing name. 6. Use the dialpad sequences shown in Table 3 on page 57 to enter letters and/or numbers. Press FLASH after each letter. Press CONF to switch between numbers and letters. f 7. To store your entry, press HOLD. 56