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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Related Programming l FFl (System): SMDR Display Start Timer l FFl (System): SMDR Printing Mode 1 l FFl (System): SMDR Printing Mode 2 l FFl (System): SMDR Printing Mode 3 l FF3 (Extension) SMDR Report Hard ware Requirements l A printer or external call accounting system is required to receive SMDR data. Ti Interface (CPC-B Version 4.0 or higher) Description The Tl Interface is a digital trunk card that provides twenty-four 64 kbps channels, for a total transmission rate of 1.544 Mbps. Tl lines can be leased from local exchange carriers and long-distance carriers. The DBS Tl Interface supports the following options: SF or ESF Framing Formats Either super frame (SF) or extended super frame (ESF) formats can be used with the DBS Tl. The superframe consists of 12 frames, with each frame including 193 bits. Each frame is separated by a framing bit. An extended super frame consists of 24 frames, thereby doubling the length of the super frame (SF) format ESF also supports monitoring and maintenance capabilities that are not available with the SF format. Flexible Trunk Signaling Modes The Tl Interface provides the following trunk signaling modes. The signaling modes can be assigned on a per-channel basis. 36
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 l Loop start l Ground start e E&M l FFl (System): Tl Settings l FF2 (Trunks): Trunk Type l FF2 (Trunks): Tl Port Class l FF3 (Extension): Extension Port Class Hard ware Requirements l The following hardware is required to install a Tl in a single cabinet: - 1 Tl Trunk Card (VB-43561 - 1 Tl MDF Card (VB-43562) - 1 Sync Card (VB-43563) In addition, the following hardware is required to install a Tl in a double cabinet if the Tl card is located in the slave cabinet: - 1 Tl Cable (VB-43564) To install two Tls in a double cabinet, you must have 2 Tl Trunk Cards and 2 Tl MDF Cards. l The installer must provide a Channel Service Unit (CSU) that complies with FCC Part 15 and Part 68. The CSU is installed between the DBS and the public network. The CSU provides alarm, diagnostic, and monitoring functions, as well as network protection. Considerations l Fractional TI can be used when fewer than 24 Tl trunks are needed. Fractional Tl allows you to use only a portion of the 24 channels provided on the Tl card. l Though each Tl Interface provides 24 trunk channels, Tl trunks do not increase the overall trunk capacity of the DBS. Each Tl channel subtracts from the total number of analog trunks that can be installed. Furthermore, 37
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-B, Version 4 the number of analog trunks that can be used are always decrementeh in quantities of 8. For instance, if you’re installing a Tl in a DBS 96 and you only want to use 12 Tl channels, the logical number of analog trunks that would be available is20(32- 12=20). However, because the number of analog trunks must be decremented in quantities of 8, the actual number of analog trunks that can be used is 16: (32 total trunks - 16 (two Strunk increments) = 16.) l The current version of the Tl supports voice communications only. Data can be transmitted only if it reaches the Tl in analog form. Examples of analog data that can be transmitted over the Tl include fax transmissions or PC files that have been converted into analog form using a modem. Toll Restriction (All Versions) Description Access levels, including the prohibition of long distance calls or after-hours calls, can be assigned to specific extensions or CO lines using the Toll Restriction feature. This minimizes non-business related calls and reduces phone bills by only allowing long distance calls over designated lines. The following access levels are available: 38
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-6, Version 4 Table 2. Toll Restriction Types Toll Restriction Type Characteristics 0 l Restriction of outbound dialing. l Restriction of inbound ringing on all trunks. l Inbound ringing trunks can be answered by or transferred to Type 0 extensions. l Intercom calls are allowed. 1 l Full restriction of outbound dialing. l Inbound ringing on all trunks. l Intercom calls are allowed. 2 l l-800 calls allowed l Inbound trunk calls can be answered and transferred from a Type 2 phone. l Full restriction of international calls. l Full restriction of operator calls. l Speed dial number selectable restriction. l N 11 code selectable restriction. l Restriction of up to 50 seven-digit numbers. l Inter-digit timing is set to 6 seconds. 3 l l-800 calls allowed. l Full restriction of operator calls. l Selectable restriction of international calls. l Selectable restriction of N 11 codes (211-911). l Speed dial number selectable restriction. l Restriction of up to 50 seven-digit numbers. l Trunk calls can be answered and transferred. l Defaulted to full restriction of area-code dialing (but up to four codes can be permitted). l Defaulted to full restriction of office-code dialing (but up to four codes can be permitted). l Inter-digit timing is set to 6 seconds. 4 l Identical to Type 3, except that office-code dialing is allowed by default. 5 l Programmable TRS Type; defaulted to no restrictions. 6 l Programmable TRS Type; defaulted to no restrictions. 7 l No restriction of outbound dialing. 39
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-6, Version 4 The following calling restrictions are also available: . l Station Lockout Key Code Restriction A key code must be entered before calling out when the Station Lockout feature is activated. l Account Code Restriction An Account Code must be entered before calling out. 0, Forced LCR Restriction The LCR feature controls outside calls. Related Programming l FFl (System): Override TolI Restrictions with SSD Numbers l FF3 (Extension) Station Lockout l FF7 (Toll Restriction): Toll Restriction Settings Considerations l The dialing restrictions included in this feature help prevent unauthorized outgoing calls. It is possible, however, to program your system to allow System Speed Dialing to override Toll Restrictions. 40
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Trunk Name Assignment (CPC-B Version 2.0 or higher) Description You can display a name, number, or message up to six characters long on the LCD in place of your CO trunk line number. The name will appear when a CO call is ringing or connected. For example, you can assign specific CO lines to different individuals or departments. Then, when an extension rings, the individual’s name or the department’s name will appear on the display, immediately identifying for whom the call is intended. While you are speaking on the extension, “CO TALK XXXXXX” will appear on the LCD. (XXXXXX represents the six characters of the Trunk Name.) While the extension is ringing, “INCOMING XXXXXX” will appear. While the extension is ringing and you are speaking on the extension at the same time, “INCOMING XXXXXX” will appear on the second line of the display. Related Programming l FF6 (Name and Message): CO Line Name Assignment Considerations l Trunk names can be assigned with a DSS or an attendant phone. l If a text name is assigned to a CO trunk, the trunk number does not appear . on the display. ,,. -’ _ 41
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-B, Version 4 Trunk Queuing (All Versions) Des&p tion If all outside lines in a Trunk Group are busy, the system can call you when a line becomes free. Simply pick up the handset and dial the telephone number when the Trunk Callback alert tone rings. Operation To set Trunk Queuing: 1. Press the ON/OFF key. 2. Press the CO line key or dial a trunk access code. You will hear a busy tone from the speaker. 3. Press “2.” “In CO Queuing” will appear on the display. 4. Press the ON/OFF key. 5. Wait for the Trunk Callback alert tone. To respond to the Trunk Callback alert tone: Pick up the handset. l You will immediately access the outside line. l You will hear dial tone. l “CO TALK #XX” will appear on the display. 42
Section 700, Feature Operation Issue 1. July 6, 1993 Related Programming Considerations . FFl (System): Extension Class of Service FF3 (Extension): Class of Service System Features CPC-B, Version 4 Response to the Trunk Callback alert tone must be within sixteen seconds or Trunk Queuing will be canceled. If a call arrives from an outside line while the Trunk Queuing feature is activated, Trunk Queuing will be suspended for the duration of the incoming call. If you are engaged in another call on a different line for more than twenty minutes after the desired outside line becomes available, that outside line’s assignment to you will be canceled. The Trunk Queuing feature may also be used if you hear a busy tone when trying to make a call using the Pooled Trunk Access feature. Trunk Queuing can be used by SLTs. Universal Night Answer (All Versions) Description Universal Night Answer (UNA) sends incoming calls during night mode to an external ringer, such as a night bell. As an alternative to using a night bell, UNA can also be configured to ring external paging speakers. Universal Night Answer calls can be picked up from any extension, provided the extension’s Class of Service allows UNA answer. 43
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Operation To answer a UNA call: 1. Pick up the handset. You will hear the intercom dial tone. 2. Dial “78.” “CO TALK #Ol” will appear on the display if the call is on line 1. Related Programming l FFl (System): Extension Class of Service l FFl (System): Ring Patterns for UNA Terminals l FF3 (Extension): Class of Service l FF4 (Ringing and Hunt Groups): Central Office Day Ring Assignment l FF4 (Ringing and Hunt Groups): Central Office Night Ring Assignment Hardware Requirements l An external ringing device is not provided with the DBS. It can be purchased separately from an electronics dealer. l External paging speakers are not provided with the DBS; they must be purchased separately. Considerations l With CPC-A, extension port 73 is used to assign ringing to an external pagefUNA interface. l With CPC-B, extension port 145 is used to assign ringing to an external page/UNA interface. 44
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, version 4 Voice Mail Ringing (CPC-B Version 3.1 or higher) Des&p tion The Voice Mail Ringing feature allows calls from a DBS Automated Attendant or from an ACD port to ring an extension with the same ring tone as a CO trunk. The ring pattern is selected in the Extension Distinctive Ringing program. If a distinctive ringing pattern is not specified, the ringing pattern will be two seconds on/two seconds Off. Related Programming l FF3 (Extension): Extension Distinctive Ringing Walking TRS Class of Service (CPC-B Version 3.1 or higher) Description Walking TRS Class of Service allows an extension user to “carry” his or her toll restrictions to another phone. Before the Walking TRS Class of Service feature can be used, a Walking Class of Service code must be entered for each extension that wants to use dialing privileges at another extension. Operation To enter a Walking Class of Service code: 1. Pick up the handset. You will hear intercom dial tone from the handset. 2. Dial “#12.” 3. Enter the four-digit Walking Class of Service code (0001 - 9999). 45