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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Sediori 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-B, Version 4 Hardware Requirements l An MFR card is required for DISA. The MFR card is required to detect DTMF tones entered via the DISA connection. Considerations l DISA can be used access extensions as well as outside numbers. l Once an incoming DISA code is entered, you cannot blank it out without entering the programming mode. * Busy override cannot be used for a DISA line. l With CPC-A and CPC-B Versions 2.0 to 2.1, DISA calls cannot access hunt groups. Distinctive Ringing (CPC-B Version 3.1 or higher) Des&p tion Distinctive trunk call ringing patterns can be set up for each extension using the Distinctive Ringing feature. This allows users to determine which extension is ringing when several telephones are in the same area. If no distinctive ringing pattern is set, the extension will ring based on the incoming ring pattern assigned to the trunk. Related Programming l FF3 (Extension): Extension Ring Pattern Hardware Requirements l SCC-B Version 1.2 or higher is required for this feature. Considerations l One of ten ringing patterns can be selected. l The ringing patterns are different for key phones and SLT/OPX phones. , 16
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Door Phone (All Versions) Description The DBS can control a door phone through an extension, making it possible for you to identify callers without leaving your seat. The Door Opener can be controlled from any extension. The Door Gpener only operates during Intercom Galls with the Door Phone extension. Operation 1. Answer the-door phone. 2. Press “3” while connected to the Door Phone extension. The door will open automatically. Related Programmihg l FF4 (Ringing and Hunt Groups): Ringing Assignments Hardware Requirements 0 The Door Phone requires a door box adaptor (VB-43701) door box (VA- 43705), door opener, and door sensor. The door opener and door sensor can be purchased from an electronics dealer. l Up to two door phones can be connected to a Door Box Adaptor. l Each door phone uses one trunk port. l The Door Phone extension cannot take part in conference calls. l The Door Opener can be set to open for 15 seconds, 30 seconds, or one minute. l While the Door Gpener is functioning, a call from another Door Phone cannot be answered. 17
Section 700, Feature Operation Issue 1. July 6, 1993 DP to DTMF Signal Conversion (All Versions) - . ’ Des&p tion This feature allows an extension user to switch from DP to DTMF signaling when using a DP trunk. For instance, if a user dials into a voice mail system using a DP trunk, the user can switch to DTMF signaling to communicate with the voice mail system. DTMF tones can be sent either during the call or while the call is being dialed. Operation To switch from dial pulse to DTMF dialing, press “*” or “#.” Related Programming l FF2 (Trunk): Dial Send Type Considerations l DTMF dialing remains in effect for the duration of the call. Pulse dialing is restored when the handset is replaced. l Once DTMF dialing is invoked, the user cannot switch back to pulse dialing without disconnecting the call. l Changing from dial pulse to DTMF is possible even if the “*” or Y” key is programmed for speed dialing. 18
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Independent Timers (CPC-B, Version 3.1 or higher) Des&p tion Beginning with CPC-B Version 3.1, the DBS provides separate timers for Call Forwarding-No Answer, CO Delayed Ring, Extension Delayed Ring, and Hunt Group--No Answer. The Call Forwarding-No Answer timer determines how long a call will ring an extension before forwarding. The CO Delayed Ring and Extension Delayed Ring timers determine how long a call will ring an extension before ringing other extensions assigned the delayed ringing. The Hunt Group-No Answer timer determines how long a call will ring an idle member of a hunt group before hunting to the next idle group member. Related Programming l FFl (System): Call Forward No Answer Timer l FFl (System): CO Line Delayed Ring Timer l FFl (System): Extension Delayed Ring Tier l FFl (System): Hunt Group No Answer Timer 19
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Least Cost Routing (LCR) (All Versions) Description Least cost routing (LCR) automatically selects the least expensive route available when making toll calls. LCR is accessed by dialing “9” before placing a call. Related Programming Primary Program Areas: l FFl (System): LCR Access l FF3 (Extension): Forced LCR l FF8 (LCR): Xme Priority Tables l FF8 (LCR): Trunk Group Tables l FF8 (LCR): Area Code Tables l FF8 (LCR): Office Code Tables Other Program Areas: l FF8 (LCR): Dial Add Table Storage l FF8 (LCR): Dial Delete Table Storage l FF8 (LCR): Special Area Code Table Storage l FF8 (LCR): Special Office Code Table Storage Considerations l If LCR is enabled, ML and MC0 keys can be assigned for trunk group 89. However, the FF keys will not light. l If the LCR feature is deactivated, Pooled Trunk Access is selected automatically. l Your system can be programmed to use the LCR feature for all outgoing calls. 20
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Music-on-Hold (All Versions) Description The DBS can provide music-on-hold to parties on hold on a CO line. The music-on- hold feature can also be used to play announcements or advertisements if desired. The system can provide music-on-hold using the background music source or a separate music source. See “Background Music” on page l-9 for more information. _. . Hardware Requirements e The music source must be purchased separately. It is not provided with the DBS. l If a single music source is used for both music-on-hold and background music, the music source connects to the CN5 on the DBS. If a separate music source is used for background music, it is connected directly to the SCC card. See Installation (Section 300) for instructions. * The input impedance for the music source is 1Ok ohms. 0 The maximum input level is 10 dB. 21
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Night Service (All Versions) Description The Attendant can switch the system between Day and Night Modes for answering outside calls. It is also possible to program the system to switch between night and day modes automatically. (CPC-B Version 4.0 or higher is required for automatic day mode settings.) While in Night Mode (generally used at night or any time when your office is closed), incoming calls can ring at selected extensions (a night watchman’s extension, for example), an extension connected to an answering machine, or to a Universal Night Answer point. Universal Night Answer (UNA) is used to allow calls to be picked up from any extension, See page l-43 for information on setting a UNA point. See “Auto Day Mode” (page l-6) for information on a CPC-B Version 4 enhancement that allows automatic switching between day and night modes. Operation To switch to Night Mode: 1. Press the ON/OFF key. * You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “#52.” 3. Press the ON/OFF key. l The ON/OFF LED will go off. l “NIGHT MODE” will appear on the display. 22
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 To switch to Day Mode: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “#52.” 3. Press the ON/OFF key. l The ON/OFF LED will go off. l “DAY MODE” will appear on the display. Related Programming l FFl (System): Extension Class of Service l FFl (System): Ring Patterns for UNA Terminals l FF3 (Extension): Class of Service l F’F4 (Ringing and Hunt Groups): Central Office Day Ring Assignment l FF4 (Ringing and Hunt Groups): Central Office Night Ring Assignment Hardware Requirements l Calls during Night Mode are often directed to external paging speakers or an external ringing device, such as a night bell. External paging and ringing devices are not provided with the DBS; they must be purchased separately. Considerations l By assigning “%I” to an FF key on an attendant phone, one-touch switching between Day and Night Modes is possible. The F’F key lights red when the system is in night mode. l If there are two Attendant Phones and both DSS consoles have a NIGHT . key (programmed on a FF key), both NIGHT indicators will light red when Night Mode is activated. l If the system is programmed to switch between night and day modes automatically, you cannot switch between modes by using “#52.” 23
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Off-Premises Extension (All Versions) Description SLTs that are located in remote locations can be connected to the DBS through the Off-Premises Extension (OPX) Adaptor. Off-premise phones can be connected through a direct line to the DBS or through the central office, depending on how far they are from the main cabinet. For specifications. see Installation (Section 300). Operation Feature operation for OPX stations is the same as for local SLTs connected to the DBS. Related Programming l FF3 (Extension): Telephone Type Hardware Requirements l One OPX Adaptor (VB-43702) is required for each OPX station. l When OPX stations are connected through the central office, an external ringer supply may be required. If required, the ringing supply is connected to the OPX Adaptor. Considerations l Up to 6 OPX stations can be connected to a system. l The DBS side of the OPX Adaptor is connected to a digital extension port. 24
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Paging (All Versions) Description Internal paging is accomplished through the speakers of your system’s key phones. The Paging feature allows you to contact someone temporarily away from an extension, give instructions to an entire group, or communicate with several people at once. If an external paging system is connected to your system, pages can also be sent through its speakers. Beginning with CPC-B Version 3.1, The Paging feature can also be programmed to time out after sixty seconds. When a page call times out, a busy tone is sent to the extension that initiated the page. Operation To use the Paging feature: 1. Pick up the handset. 2. Press “#,” then enter the number of the desired Paging Group (00 - 07). l The EXT LED will light. 3. Make your announcement. 4. Replace the handset. Related Programming l FFl (System): Paging timer (CPC-B Version 3.1 or higher) l FFl (System): External Page Interface Control for Paging Groups l FF3 (Extension): Extension Page Groups Hardware Requirements l External relays and an amplifier are required for external paging. 25