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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Section 400 FF4 Issue 3 July 1993 FF4],3#,5#, 1#,600# To assign extension number 199, for example, as a pilot number for the sixth hunt group, enter: [FF4],3#,6#, l#, 199# To assign extension nuqber 400, for example, as a pilot number for the seventh hunt group, enter: lFF41.35 7C, 1#,400# To assign extension number 255,. for example, as a pilot number for the eighth hunt group, enter: [FF4], 3#, 8#;1#, 255W To reset the uilot extension number assignment for anv hunt Q~OUD. Dress jFF41 3#. (hunt groun number l-81#, l#. ICONFl. fON/OFFl. DBS Ro@amrnin~ Inst~ctiom~ CI’GA / 3.0, CPGB / 2.0 / 3.0 / 4.0 If all the extensions in a particular hunt group are busy, the calI can be automatically transferred to another hunt group. A call to hunt group 3 could be made to overflow to hunt group 5, if all the extensions in group 3 are busy. If all extensions in the overflow group are also busy, the call will rem-t back to group 3, and con&me to search extensions until one becomes available. To set hunt group 3 to overflow to hunt group 5, for example. enter: [FF41, 3w, 3#, 21, 51 To set hunt group 4 not to overflow to any other hunt group, for example, enter: rFF41, 3#, 48, 26, [CONF] To reset hunt grout overflow for a particuku hunt PROUD to the default initialized value. Dress lFF41.3#. (hunt gr-ou~numberl#. 2#. ICONFI. lON/OFFl. 130
DBS Programming Inst.ructions WC-A / 3.0 WC-B / 2.0 Section 400 FF4 Issue 2 June 1993 Use this option to insert an extension in a specific position of one of the eight hunt groups. A maximum of 8 extensions can be put into a hunt group. To place extension number 500 in the first hunt group’s first position, enter: pF4],3#. lW, 31.5001 (FF41. 3t. (l-SW. (3)t. (IOO-699H 1 st member for hunt groups ( l-8) ?OCorXXX.# (FF41, 3U. (l-8lrt. (4)#, (loo-699M 2nd member for hunt groups (I-81 xx0rxxx.n (FF41, 3#, (l-81#. (5)#, (loo-6991# 3rd member for hunt groups (l-8) xx0rxxx.t (FF41. 3#. (1-8l#. (6)#. (IOO-6991# 4th member for hunt groups (l-81 xxorxxx.% IFF4). 3t. (I-8)t. (7’J#. (loo-699)# 5th member for hunt groups (l-81 xxorxxx,# (FF41. 3#. (l-8)#. (8)#, (lOO-699)t 6th member for hunt groups (1-B) xx0rxxx.U (FF41. 3#. (l-8)+!, (9)#. (IOO-699)# 7th member for hunt groups (l-8) xxorxxx.# (FF41. 3#, (l-8,!+. (lOl#. (lOO-699M 8th member for hunt groups (l-81 I xx0rxxx.U To reset an extension to it’s default initial- ized hunt $30~~ value. press: IFF41. 3# (DBS hunt grow numberl#. (DBS hunt grout nositionI#. fCONFl#. fON/OFFl. An extension that is a member of a hunt group cannot be a member of another hunt group, nor a member of a call coverage group. The off hook signaling [FF3]- 16 address should be removed from members in a hunt group. The type of extension search that is used once the call is connected to a hunt group can be set to terminal, distributed, or longest idle. .-. .- TenninuZ Hunt Group~Operation The call must be transferred or a central office line must be set to ring at the nilot number of the hunt groun in order for the terminal hunt feature to work. The hunt begins with the pilot number, and sequentially moves through the eight extensions. If all the extensions in the group are busy. the hunt for a free extension W-III terminate. If the pilot number of another hunt group, or same hunt group. is specified, the search will continue with an additional hunt group(s). If not, the caller will receive a busy tone. Distributed Hunt Group Operatim The call must be transferred or a central ofke line must be set to ring at the Dilot number of the hunt croup in order for the distributed hunt feature to work. The hunt begins at the extension after the last one to pick up the previous caller, and continues in a circular manner for successive calls. If the pilot number of another hunt group is specified, the search will continue with an additional hunt group(s). If not, the caller will receive a busy tone. 131
section 400 FF4 hue 3 July 1993 Longest Idle Hunt Group Operation The call can be transferred or a central of&e line must be set to ring at the pilot number of the hunt a-OUD in order for the longest idle hunt group feature to work. The hunt begins at the extension in the group that has been idle for the longest period ofTtime, and progresses through the other extensions in the same manner. lfthe pilot number of another hunt group is spedfled, the search will continue with an additional hunt group(s). If not, the caller will receive a busy tone. . . To set hunt group .l, to the termin& search method, for example, enter: JFF41. 34. I#. 2W. O# To set hunt group 2, to,,the distributed search method, enter: WF4], 3#, 21, 2#, l# To set hunt group 3, to the longest idle search method, enter: DBS Rogrammixag In#ructi~ns WC-A / 3.0, WC-B / 2.0 / 3.0 / 4.0 Once all extensions in a hunt group have been searched, the caller can be transferred to the pilot number of a different hunt group, an individual extension, the attendant, or an SLT device. This option sets the extension numberthatthecallwillbetransferredto, in the event of an overflow Tom the hunt group. To set extension number 600 as the ~owMensionafteracallhasoverflowed hunt group 3, for example, enter: [FF4),3#,3#,3#,600# P To set the overflow extension from anv hunt BOUD to the default initialized value. Dress (FF41.3#. (DBS hunt Proun numberHI. 3#. O#. ION/OFFi. rFF4].3#, 3#,2#.2# 132
DBS Programming In!kructiox.w WC-A / 3.0 CPGB / 2.0 section 4c90 FF4 Issue 2 June 1993 To set the maximum amount of time before the caller overflows to an extension or additional huntgroup, this option must be set. 111 11 seconds 271 27 Seconds 121 12 seamcls 281 28 semnds 13u 13 seconds 291 29 seconds 141) 14 seamds 301 30 tseamds 15# 15 seconds 31 # 31 SeoJnds 16# 16 Sea&s 32 I 32 !Seamds To set the transfer timer for hunt group 1 to 10 seconds, for example, enter: [FF4], 3W,lW, 4#,10# To assign an exkMon to an exact position within a hunt group, this option must be used. To place extension 3OO.in hunt group 1, in the tist position, for example, enter: pF4], 3w, 1#,5#y,300# To reset an extension to the default initialized DBS hunt groun setting. Dress jFF41.3#. lDBS hunt LOUD numberl#, JPositionwithin hunt grounj#. ICONFl#, JON’OFF’* .:. ._ :.. _ IFF41. 3#. (1-81s. (51#. (100-6991# 1st member for hunt grows (l-8) I XX0rDCX.U I I (FF41, 3#. (I-8lU. (8H. (IOO-699M 4th member for hunt groups (l-8) I xx0rxxx.l I (FF41. 31. (l-8)#, (9)#, (100-6991X 5th member for hunt gmuns (l-81 I xx0rxxx.W I I (FF41..3#. (I-811. [lOl#, (100-6991# 6th member for hunt gmuns (l-81 I xx0rxxx.t I IFF4J. 3W. (l-8)ff. (1 IIN. (loo-6991# 7th member for hunt gmuos I1 -81 I xxorxxx.# I I (FF41. 3U. (l-8)#, (121X. (lOO-6991# 8th member for hunt grows (l-81 I xx0rxxx.n Versions older than 2.11 do not have program settings 0 or 1. 133
Section 400 FF4 Issue 3 July 1993 DBS Ro@ammiq Inst~ctions -C-A/ 3.0, WC-B / 2.0 / 3.0 / 4.0 An extension can be assigned to any position within any one of the 16 call coverage groups in the system. Each group has a maximum of 8 extensions, comprising 6 member extensions and 2 secretarial covering extensions. To set extension 100 as the first secretary caIl coverage member of call coverage group 1, for example, enter: [FF4], 48, I#, l#, lOO# ;&&; ,t :,. iFF41. 41. ‘1-1611. ‘1)X. coverage group # Fiea-etaly I1 xxorxxx.# I~41. 4#. (1-16)X.: (211. .’ cavenge @-up# secretary x2 ‘.A & k , # xxorxn.# IFF41. 41. (l-16)1. ‘6)#. -eraBe ID-UP # Member #4 xx0raa.t tFF41. 4X. (I-16)#. (7)#. Q=rage group # Member #5 I XXW?ZX.# I I IFF41. 4#. ‘l-16)#. ‘8M covcra&?e SOUP t Member #6 I xxorxxx .# I To reset call cover= ~OUDS to the default initialized settings. Dress IFF4L 4#. lcall coveraee groun)#. (oosition within COVeraf!e aOUD)#. iCONF1. An extension can not be a member of a hunt group, as well as a member of any other call coverage group. The second covering extension becomes active only when the first covering extension is set for Do-Not-Disturb. Central o!3ce Iine “day mode” delayed ring assignments for all extensions are set with this option. When inbound centml o&e line cab are not answered in the time set in the Call-Forward/ No-Answer/Delayed-RingUmer,thedelayed ring assignments are utilized. To set port 115 for no delayed ring in the day mode on line 6, for example, enter: W41. 5#. 1151y. 6#.0# To set extension 110 to delayed ring in the day mode on line 22, for example, enter: pF4], 5#, 110#,22%, l# Inclusion of the first-attendant position in the delayed-ring tables. wiIl disable the attendant-overflow feature. If the delayed ring function is enabled and no extensions are assigned, or capable of ringing (DND, unpluged. etc...), the ringing line will automatically ring the attendant. 134
DBS Pro@amming hdruCti0~ 3eCtion4OOFF4 WC-A / 3.0 WC-B / 2.0 Issue 2 June 1993 Central office line “day mode” delayed ring assignments for pilot numbers of hunt groups are set with this option. When inbound central office line calls are not answered in the time set in the Call-Forward/No-Answer/Delayed-Ring timer, the delayed ring assignments are unlized. To set the pilot number for hunt group 1 for no delayed ringin the day mode on line 22, for example. enter: ( JFF41. 5#. 151#. 22#.0# To set the pilot number for hunt group 2 for delayed ring in the day mode on line 15, for example, enter: Central office line “night mode” delayed ring assignments for all extensions are set with this option., When inbound central office line callsare not answered in the time set in the, Call-Forward/ No-Answer/Delayed-Ring timer, the delayed ring assignments are utilized. To set extension 120 for no delayed ring in the night mode on line 3, for example, enter: JFF41. 6#. 120#. 3W. O# To set extension 400 to delayed ring in the night mode on line 20, for example, enter: [FF4], 66, 120#, 3#, l# WF4]. 5#, 152#, 15W. l# Inclusion of the first-attendant position in the delayed-ring tables, will disable the attendant-overflow feature. If the delayed ring function is enabled and no extensions are assigned, or capable of ringing (DND, unpluged. etc...). the ringing line will automatically ring the attendant. ,135
Section4OOFF4 Issue3July1993 DBSRo@ammfngInstructions WC-A / 3.0. WC-B / 2.0 / 3.0 / 4.0 Central of&e line “night mode” delayed ring assignments for pilot numbers of hunt groups are set with this option. When inbound central office line calls are not answered dn the time set in the Call- Forward/No-Answer/Delayedelayed-Wngtimer, the delayed ring assignments are utilized. To set the pilot number for hunt group 4 for delayed ring in the night mode on line 28, for example, enter: JFF4l. 6W. 154#.26i/.O# To set the pilot number for hunt group 1 for no delayed ring in the night mode on line 10, for example, enter: Extensions th at have a DSS/BLF key assignment for other DBS extensions can be set to ring on those keys for any type of call that is directed to the other extensions. This feature allows a second extension user to answer a ringing call to an absent extension position(s) by accessing the DSS/BLF key on their phone that represents the other extension position(s). The first extension enumerated in the address is the target extension; and the second is the source extension. To set extension port 15 not to ring for calli directed to ‘extension port 44, enter: JFF41. 7w. 44w. 15W.06 [FF4], 6#, 151#, 106, l# To set extension port 1 to ring for calls directed to extension port 60. enter: tFF41, 76,6O#,l# 1n 136
DBS ROM Inntnwtions WC-A / 3.0 WC-B / 2.0 Extensions that ham a DSS/BLF key assignment for other DBS extensions can besettodelayedringonthosekeysforany type of caU-*t is directed to the other &ensions.‘cs feature allows a second extension user to answer a ringing call on a delayed basis to an absent extension position(s) by accessingthe DSS/BLFkey on their phone that represents the other extension position(s).?he Brst extension enumerated in the address is the target extension. and the second is the source extension. To set extension port 13 not to delay ring for calls directed to extension port 44, enter: JFF41. wt. 44u. 13#. ow To set extension port 5 to delay ring calls directed to extension port 40, enter: W4], su, 4ow, 5# l# section 400 FF4 Isane 2 June 1993 137
Section 400 FFS Isrue July 1993 Each flexible feature key on the telephones and EM24 consoles can be programmed with a code so that pressing it wiU perform the function associated with the code assigned to the key. To set extension port 120. FF key number 5, to be an Alarm key, for example, enter: PF5], 12OW. 5#, pF12], 4# To set extension port 55, FF key number 10, to be a call forward/all calls key, for example, enter: EF5], 55#,10#,720# To reset the FF extension kevs to an unassigned value. [which must be done before a feature can be aDDlied to a defaulted CO line kevl. Dress lFF51. (l- 1441#. (l-24I#. ICONFI. IONIOFFI. To reset FF Extension kevs to the default initialized value. Dress fFF5L jl-1441#. 11-241#. (DBSCOlinenumber that is the same as the kev number on the nhoneI#. When using CPC-B software later than ver. 2.00. the default values for all kevs on the attendant nositions default to Pooled Trunk 89 kevs. DBS Ro@ammin~ I~tructio~~ CPCA / 3.0, CPGB / 2.0 / 3.0 / 4.0 f 71# [FFl2]. 7# [FF12], 4# IFFll], l# IFF121, 53# 720# 721# 722# 723# 724# 79# 70# Ol-64# 73# [PROGI , lo-69# IPROGI, lOO-699# (FF121, 51# 1FF121, 8# lFF121, 50# 89# 77# [FFl lj,[FF12]# IFF121, 52# IFF121, 00-07# 75# 81-86,89# [FFll]. 2# 74# [AUTOI. 00-89# IAUTOI, 90-99# IFFlll, 3# 78# Absence Msg Accountant Code Alarm Answer Key BGM C-F/AU CaIls C-F/Busy .NA C-F/Busy C-F/CO Line C-F/NAWGB~~.~~ Qm DkCtCdlpfckup Group call pllckup CO Lines DND 2 dQgi~~ensions 3 dglt F57di&ions Headset Intercom Key Internal Dial Tone Stop LCR Meet Me Answer . Mute ” Night Mode Page Park Hold MC0 Access Release -onLockcnlt SSD Key PSD Key Talk Back UNA Pickup (- IPROGI, [FRGGI, xzawcx -Y Key [AuToI, [REDIAL] Auto Redial to Ext. 81-86, 89 MuIUpleIzop (United to3pereKtfnsi~ 12 per attendan m-2 i 138
DBS Promming Inst~ctio~u CPC-A / 3.0 CPGB / 2.0 / 3.0 / 4.0 ‘lhedef&knumbenngschemeonextension FFke@AayedoutstarUngfmmbottoml& andendingattopright.AUFFkeys default to LCR/MCO keys. Only the first 24 FF keys will light for CO lines that are assigned to them, the remaining keys on anyextensionhaving thatmanyFFkeyswillnotlightifCOhne assignments have been given to them. Sincethe~and#keysonthedialpadare used for entering data, when the use of these symbols are required for feature codes, (FFll] provides the 0 and (FF12) provides the #. When entering these symbols by using the FF keys, the display will not indicate that any data was entered. To program several telephones with the same key layout, see [FF9] progmmming. section 400 FFS Issue 3 July 1093 Each flexfble feature key on the DSS console can be programmed with a code so that pressing it will perform the functionassodaWwiththecodeassigned tothekey. To set DSS console 1, FF key number 25. to be a BGM key, for example, enter: lFF51, 145w, 251, [FF12].53# TosetDSSconsole 2, FFkeynumber44, to be a call forwarded all call key, for example, enter: @F5],148#,44#,720# To reset DSS Console 1 & 2 kevs to the default initialized val e. Dress fFF51, J145-148w fl-721#. YDBS extension number~#. DSS Consoles 3 814 have no default values set, To reset the DSS Console kevs to an unassigned value. Dress fFF51, J145-1481#. fl-144N. ICONM. IONI OFFI. 139