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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Section 700, Feature Operation Issue 1. July 6,1993 Key Telephone Features CPC-6, Version 4 5. Enter up to six digits. 6. Press the HOLD key. To assign Call Forwarding-External to an FF key: 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FP key to be programmed. “Enter Code” will appear on the display. 4. Enter “12.” 5. Press “3.” 6. Press the AUTO key. 7. Enter the Speed Dial code (System Speed dial 00 - 89 or Personal Speed dial 90 - 99). Note: The speed dial code must include the CONF key (to indicate a trunk call), the appropriate trunk access code, and the outside number. 8. Press the HOLD key. Intercom Calls will now be forwarded. CO incoming calls and transferred CO calls will not be forwarded to an outside line. To assign a Hunt Group pilot number or an extension number to an FF key: 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FP key to be programmed. “Enter Code” will appear on the display. 4. Enter “72.” 107
Section 700, Feature Operation Key Telephone Features Issue 1. July 6, 1993 CPC-B, Version 4 5. Enter the Call Forwarding code (0, 1,2, or 4). 6. Enter the Hunt Group pilot number or an extension number. 7. Press the HOLD key. To erase a code stored in an FF key: Note: FF keys assigned as CO lines cannot be cleared using the following procedure. CO line keys can only be cleared through system programming. 1. Press the ON/OFF key. 2. Press the PROG key. 3. Press the FF key to be programmed. “Enter Code” will appear on the display. 4. Press the HOLD key. “Code Cleared” will appear. To check a programmed FF key: 1. Press the ON/OFF key: l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. “C” will appear in the display. 3. Press the FF key to be checked. The programmed data will appear on the display. 4. Press the ON/OFF key. l The ON/OFF LED will go off. l The date and time will appear on the display. 108
i Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Related Programming l FF5 (FF Keys): FF Key Assignments for Extensions l FF9 (Copy Program): FF Key Copy Considerations l The following functions can be assigned to FF keys: Table 9. Feature access codes for FF key assignments Feature Code to be entered Call Attendant 0 Intercom Call Extension number (10 - 69) or (100 - 699) Outside Line 88, outside line number (01 - 32) Pooled Trunk 1 Outside line group number (9,81 - 86) Access Note: “9” can used as an outside line group number if it is not used for LCR. Paging Call Park #, Paging Group number (00 - 07) 75 DND Activate/ 1 73 1 Cancel 1 Absence Message 1 71 1 Activate/Cancel 1 1 Call Forwarding I 72 Alarm Activate/ ##4 Cancel Station Lockout 74, lockout code (max. 4 digits) Dial Tone On/Off #50 Direct Call Pickup 79 Group Call Pickup 70 Account Code 1 #79, account code (max. 6 digits) Account Code 2 Speed Dialing AUTO, #, account code (max. 6 digits) AUTO, speed dial number (00 - 99) Night Service On/ #52 (Attendant only) off 1 Intercom 109
Section 700, Feature Operation Key Telephone Features Issue 1. July 6, 1993 CPC-B, Version 4 Feature Message Clear Code to be entered AUTO, FLASH Message Call 1 AUTO, REDIAL 1 Headset On/Off #51 1 BGM On/Off 1 #53 1 Answer Key *l Release Key *2 Talk Back Key *3 Paging Meet-Me 77 Answer Universal Answer 78 Pickup Save Dial Call AUTO, * Register Save Dial AUTO, AUTO MUTE Key *# FLASH key FLASH l If a new code is programmed into a key, the previously programmed code is erased. l To erase a code programmed into a key, press the HOLD key when the display reads “Enter Code.” “ Code Cleared” will then appear on the display. l The system can be programmed so that Pooled Trunk Access calls automatically use LCR when 9 is selected. l Night Service, DND, and BGM can be activated through FF keys without lifting the handset. l When making a call using the Speed Dialing feature, the FLASH key stored in Speed Dialing becomes the PBX flash feature. 110
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Handsfree Answerback (Ail Versions) Description You can answer a call without lifting the handset using the Handsfree Answerback feature. However, your extension must be programmed for Voice Calling to use this feature. If your extension is not set for Voice Calling, the caller must press “1” during a call to switch from Tone Calling to Voice Calling. Operation 1. Confirm that the MUTE LED is off. If it is lit, press the MUTE key to turn it off. 2. Speak into the microphone. Related Programming l FFl (System): Extension Intercom Calling Considerations l Users should stay within three feet of the telephone when they speak. e When using a large display phone, the MUTE feature can be selected from the Menu screen on the display. With other DBS key phones, the MUTE function is assigned to a fixed key. 111
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 ltitbrcom Calling (All Versions) Descriptions The DBS provides two methods of intercom calling: voice calling and tone calling, Voice Calling. With voice calling, intercom calls are connected immediately, without a ringing tone. Tone Calling. With tone calls, a ringing tone is sent to the called extension. System programming determines whether the DBS uses voice or tone calling as a default. If voice calling is the default, dialing a “1” after the extension number will change the call to a tone call. If tone calling is the default, dialing a “1” will result in a voice call. Operation To make a Voice Call: 1. Pick up the handset. You will hear intercom dial tone from the handset. Note: If you are calling from an extension programmed for Prime Line Preference, press the FF key programmed for intercom operation. 2. Dial the extension number (10 - 69) or (100 - 699). 3. If the system default is tone calling, dial a “1.” l “Talk-EXT 125” will appear on the display if you called extension 125. If the extension name has been stored, that name will appear on the display after “Talk” instead of “-EXT 125.” l The EXT LED will light. 4. Speak when your call is answered. f 5. Replace the handset. The EXT LED will go off. 112
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 To transfer a call using Voice Calling: 1. Press the HOLD key. l The EXT LED will flash. l “Hold-EXT 135” will appear on the display if you placed extension 135 on hold. 2. Dial the number of the extension to which the call will be transferred. 3. If the system default is tone calling, dial a “ 1.” “Talk-EXT 157” will appear on the display if you are transferring the call to extension 157. 4. Replace the handset. To make an Tone Call: 1. Pick up the handset. You will hear intercom dial tone from the handset. Note: If you are calling from an extension programmed for prime line preference, press the F’F key programmed for intercom operation. 2. Dial the extension number. 3. If the system default is voice calling, dial a “1.” l “Call-EXT 125” will appear on the display if you called extension 125. If the extension name has been stored, that name will appear on the display rather than the extension number. l The called extension will ring and the EXT LED will flash. 4. Speak when your call is answered. “Talk-EXT 125” will appear on the display if you called extension 125. If the extension name has been stored, the name will appear on the display after “Talk” instead of “-EXT 125.” 113
Section 700, Feature Operation Key Telephone Features Issue 1. July 6, 1993 CPC-B, Version 4 5. Replace the handset. The EXT LED will go off. To transfer a call using Tone Calling: 1. Press the HOLD key. l The EXT LED will flash. l “Hold-EXT 135” will appear on the display if you placed extension 135 on hold. 2. Dial the number of the extension to which the call will be transferred. 3. If the system default is voice calling, dial a “1.” “Call-EXT 157” will appear on the display if you are transferring the call to extension 157. 4. Replace the handset. Related Programming l FFl (System): Extension Intercom Calling l FFl (System): Alert Tone for Voice Calls l FFl (System): Extension Class of Service (CPC-B Version 4.0 or higher) . l FF3 (Extension): Class of Service (CPC-B Version 4.0 or higher) Considerations l When an extension’s calling mode is set to voice calls, a “splash” tone can be sent to alert the extension to the voice call. System programming determines if the splash tone is provided. l If an extension is offhook, it will receive tone calls. l Calls to OPX and analog SLT extensions are always tone calls, regardless of system programming. l The voice calling feature is not available for DISA incoming calls. * Voice calls do not forward if Cover No Answer is turned on. 114
Section 700, Feature Operation issue 1. July 6, 1993 Key Telephone Features CPC-6, Version 4 Last Number Redial (All Versions) Des&p tion The last outside number dialed may be redialed automatically by pressing the REDIAL key. Operation 1. Press an unlit line key. l You will hear the outside dial tone from the speaker. l The line LED will light green. l “CO TALK Ml” will appear on the display if you are using CO line 1. 2. Press the REDIAL key. The last number dialed will appear on the display. 3. Pick up the handset and speak when your call is answered. 4. Replace the handset. The line key LED will change from green to red, then go off. Considerations l If the Auto Flash Redial feature is set, you can flash the outside line once by pressing the REDIAL key at the busy tone. The last number dialed can then be redialed. l The Last Number Redial feature can redial a number up to sixteen digits long. 4 A maximum of five Speed Dialing codes can be redialed. 115
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Line Appearances The DBS provides up to four types of line appearances, depending on the CPC version used. The following table summarizes how each type of line appearance is used: Table 10. MC0 and ML key definitions I Key I f De rnition I Extension Line (EL) Appearances EL keys provide one-touch dialing, direct station selection, and busy lamp fields for extensions. Direct Line (DL) Appearances Multi-CO (MCO) Appearances Mu1 ti-Line (ML) Appearances DL keys are used to originate and receive calls over specific trunk numbers. MC0 keys are used to originate and receive CO calls. ML keys are used to originate and receive CO line calls and intercom calls. Extension Line (EL) Appearances (CPC-B Version 2.0 or higher) Description When an EL key is programmed, it automatically provides direct station selection and busy lamp field for the assigned extension number. If desired, the EL key can also provide ring monitor. For example, you can set extension A as an EL key to extension B. When extension A rings, the LED of the EL key on extension B flashes. Lf extension B answers the call by pressing the EL key, the LED on extension A will go off and the call will only remain on the EL key of extension B. Ringing can be set on either one or both extensions. Lf the extensions are not set for ringing, the LED of the EL key will flash red. Lf the extensions are set for ringing, the LED will flash green. When extension A is in use, the LED of the EL key on extension B will light red. If one extension has the Absence Message, Call Forwarding, or Do-Not-Disturb feature ’ activated, the EL key will light green. 116