Home
>
Panasonic
>
Communications System
>
Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
Have a look at the manual Panasonic Digital Business System Section 300 Installation Guide online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 10737 Panasonic manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 Table 3. Key sequences for text assignment. 1 Number of Key Presses 57
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 Attendant Groups (CPC-B Version 2.0 or higher) Description The DBS can accommodate up to four attendant positions. The fist attendant is fixed at port 1, extension 100. The other Attendants can be set to any port or extension. When there is more than one attendant in a system, you can create an Attendant Group with a pilot number of 0. When all Multi-Line keys on the first attendant phone are busy, a call will be forwarded to the second, third, and fourth attendant phones, in that order. Related Programming’ l FFl (System): Second Attendant Position l FFl (System): Third Attendant Position l FFl (System): Fourth Attendant Position l FFl (System): Attendant Transfer Extension Position Considerations ’ l If all four phones are busy, the call will be transferred to a preset destination which must be a real extension number. The forwarding destination cannot be the pilot number of a hunt group. l The third and fourth attendants cannot have a DSS/72. l Prior to CPC-B Version 2.0, the DBS supported a maximum of two attendant positions. 58
Section 700, Feature Operation issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 Dial Tone Disable (All Versions) Des&p tion The intercom dial tone can be turned off at an attendant phone. Dial tone is turned off when a headset is used. Operation To disable the intercom dial tone: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press “#50.” 3. Press the ON/OFF key. The ON/OFF LED will go off. To reactivate dial tone: Repeat the preceding steps. 59
Section 700, Feature Operatton Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 DSS/72 (All Versions) Description The DSS/72 is a 72-key console that can be attached to the attendant phone. The 72 keys of the DSS can be programmed as Direct Station Select (DSS) keys for internal lines. In addition to providing direct station selection, the DSS keys also provide busy lamp fields to assist the attendant in monitoring the status of extensions. Simplified Call Transfer is possible by pressing a DSS key while connected to an outside line. The outside line will be placed on hold and the extension dialed automatically. When the attendant is placed in the programming mode, the DSS functions as a typewriter for inputting text names. Figure 3 shows which keys are pressed for text input Figure 3. VB-43225 with a DSSl72 f 60
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-6, Version 4 When the Attendant Feature Package (VB-43330) is installed, the DSS/72 can be used as an Attendant Console. The attendant console provides station monitoring and call transfer by name for large systems, even if a large display phone is not used As Figure 4 illustrates, the Attendant Console includes preassigned keys for attendant functions, such as Call Park, Zone Paging, and alarm monitoring. For a detailed description of the Attendant Console, see the Attendant Console User’s Guide (Section 760). Figure 4. VB-43225 with a DSSl72 configured as an Attendant Console Related Programming l FFI (System): Attendant Feature Package Settings l FF3 (Extensions): Terminal Type 61
Section 700, Feature Operation Attendant Features issue 1. July 6, 1993 CPC-B, Version 4 Hardware Requirements l The “Attendant Feature Package” is required to configure the DSS/72 as an Attendant Console. The “Attendant Feature Package” is contained on a special EPROM chip that replaces an EPROM on the CPC-B card. Considerations l Up to two DSS/72s can be assigned to a single attendant phone. However, only one of the DSS/72s can be assigned as an Attendant Console. l The DSS key LED informs the attendant of the status of assigned extensions. The LED lights red when the extension is busy and green when Absence Message, Call Waiting, or DND is activated. l Pressing a DSS key while connected to an outside line places the line on hold. l The “Attendant Feature Package” is available with CPC-B Versions 2.0 or higher. Headset Operation (All Versions) Description A headset can be connected to attendant or non-attendant phones. (Dial tone is normally turned off when using the headset) Operation To use a headset: 1. Connect a headset to the desired telephone. 2. Press the ON/OFF key. 3. Press “#5 1.” The ON/OFF LED will remain lit. 62
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-6, Version 4 To stop using a headset: Repeat the preceding steps. Hardware Requirements l Headsets are not provided with the DBS; they must be purchased separately. l Most commercially available headsets (with ECM mike transducers) can be used. Station Lockout Code Assignment (All Versions) Description The Station Lockout feature allows users to dial a Station Lockout code to restrict their phone from being used for outside calls. Station Lockout codes can be assigned through the attendant phone. Operation To program a Station Lockout code: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. 3. Dial “#8.” 4. Dial the extension number. 5. Enter the desired key code (four digits). 63
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 I 6. press the HOLD key. “STORE 1357” wili appear on the display if key code 1357 was entered. 7. Press the ON/OFF key. The ON/OFF LED will go off. Considerations l A locked extension can be used for Intercom Calls. l Station Lockout key codes can also be set through system programming. System Time and Date Control (All Versions) Description The date and time displayed on all system extensions is set from an attendant phone. f Operation To set the date and time: 1. Press the ON/OFF key. l You will hear intercom dial tone. l The current date and time will be displayed on your LCD. 2. Press the PROG key. “F’ will appear on the display. 3. Dial “###I.” “Program Mode: MAIN MODE” will appear on the fust and second lines of the display. 64
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 4. Press the FFI key. “SELECT SUB MODE” will appear on the second line of the display. 5. Dial “l#.” “ 1 :DATE 2:TIME” will appear. 6. Dial “l#.” “MONTH/DAY/YEAR” will appear. 7. Enter six digits for the month, day, and year. For example, to set the date to March 3, 1993, enter “030393.” 8. Press #. “TIME SET MODE“wil1 appear on the display. 9. Enter four digits for hours and minutes (24-hr. time). For example, for 11:OO a.m., enter “1100.” lOPress #. 11 Press the ON/OFF key. The new date and time will appear on the display. To reset the minutes display to “00:” If the clock is five minutes slow or fast, you can re-synchronize the minutes setting to “00,” provided tire current minutes display is between “55” and “:05.” 1. Press the ON/OFF key. l You will hear intercom dial tone. l The ON/OFF LED will light. 2. Press the PROG key. “F” will appear on the display. 65
Section 700, Feature Operation Issue 1. July 6, 1993 Attendant Features CPC-B, Version 4 3. Dial “#4.” “Time Adjusted” will appear on the display. 4. Press the ON/OFF key. The ON/OFF LED will go off. Considerations l The month is entered in numeric form, but it is displayed as the name of the month. l The day of the week is calculated automatically. . Traffic Measurement (Ail Versions) Description An attendant phone can track the number of outgoing and incoming calls for each outside line number, as well as the number of times each System Speed Dial number is used. This information can be used to evaluate trunk usage and control costs. To determine the number of outgoing calls made on an outside line: 1. Press the ON/OFF key. l You will hear intercom dial tone. l The ON/OFF LED will light. 2. Press the CONF key. f “C” will appear on the display. 66