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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-8, Version 4 Auto Day Mode (CPC-B Version 4.0 or higher) Description Auto Day Mode allows the DBS to go into day mode automatically. The DBS can also be programmed to go into night mode automatically (see “Night Service,” page l-22). If only one of the auto modes is turned on, the NIGHT key is used to turn off the auto mode. For instance, if night mode has been activated automatically, the attendant must press the NIGHT key to go into day mode. If only one of the auto modes is turned on, the NIGHT key can also be used to go into an auto mode before the scheduled time. If both auto day and auto night modes are turned on, the attendant NIGHT key cannot be used. Related Programming l FFl (System): Auto Day Mode Start Timer l FF1 (System): Auto Night Mode Start ?imer Considerations l If both auto modes are set, the starting times must differ by at least one hour. l When one auto mode is turned on, the mode cannot be reset by the NIGHT key until 3 minutes after the auto mode is activated. (When both auto modes are set, the MGHT key cannot be used.) i l If a NIGHT key is not assigned, the access code #52 can be used instead. 6
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-8, Version 4 Auto Set Relocation (CPC-B Version 3.1 or higher) Des&p tion With Auto Set Relocation, the program settings of one extension can be relocated to another extension. Auto Set Relocation is commonly used when extension users want to “trade” work areas. For example, if Extensions “A” and “B” are going to switch office locations, auto set relocation enables them to also switch telephone settings without re- programming. Operation Before a phone can be relocated, it must be assigned an auto set relocation code. See “Programming Requirements” for the associated program address. The following example illustrates how the program settings for extensions 200 and 300 could be switched. To Transfer Extension Settings from 200 to 300: 1. At extension 200, pick up the handset. 2. Press “#lO.” 3. Dial extension number 300. 4. Enter the four-digit auto set relocation code assigned to extension 300. 5. Replace the handset. l All programmed station features, TRS, and LCR settings from 200 will be transferred to 300. l Extension 300 will be placed out of service. 7
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 To Reactivate Extension 300: 1. Unplug the extension cable from 300. 2. Reconnect the cable. Extension 300 will now assume all station features, TRS, and LCR settings that were initially assigned to 200. Related Programming l FF3 (Extension): Auto Set Relocation Code Considerations l The following types of data can be transferred using this feature: - TRS type settings - Ring settings (trunk line, remote ringing, day/night, DID) - FF key data - Extension numbers and names - Absence messages - Call forward settings - Message waiting - All settings and data defined by programming. l Settings may not be transferred between extensions of different types. In other words, an SLT and a KTEL cannot exchange program settings- * Attendant 1 is excluded from this feature.
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-B, Version 4 Background Music (All Versions) Des&p tion If your system is set up to provide Background Music, music can be played from the speakers of idle telephones. If a call is made to an extension receiving Background Music, the music will stop and the phone will ring. Background Music will also be interrupted when the phone goes offhook. The system can also provide music-on-hold using the background music source or a separate music source. If music-on-hold is provided, callers automatically hear music when they are placed on hold. (See page 1-21 for more information on Music-on- Hold.) Operation To turn Background Music on: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “#53.” “BGM ON” will appear on the display. 3. Press the ON/OFF key. The ON/OFF LED will go off. To turn Background Music off: 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Dial “#53.” “BGM OFF+’ will appear on the display. 9
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-B, Version 4 3. Press the ON/OFF key. l The ON/OFF LED will go off. l The date and time will appear on the display. Related Programming l FFl (System) Station Class of Service (CPC-B 3.1 or higher) l FF3 (Extension) Class of Service (CPC-B 3.1 or higher) Hardware Requirements l The music source must be purchased separately. It is not provided with the DBS. l If a single music source is used for both music-on-hold and background music, the music source connects to the CN5 on the DBS. If a separate music source is used for background music, it connects directly to the SCC card. See installation (Section 300) for instructions. l The input impedance for the music source is 1Ok ohms. l The maximum input level is 10 dB. Call Forward ID Code for Voice Mail (CPC-A Version 3.1; All CPC-B Versions) Des&p tion Call Forward ID Code for Voice Mail allows users to call forward to a third-party voice mail system. The ID Code sends the digits that are required by the Voice Mail to identify the DBS extension and allow it to retrieve messages. With CPC-A or CPC-B Version 1.0, you can only set the ID Code from the phone that will be forwarded. Beginning with WC-B Version 2.0, ID Codes can be set from any key phone. 10
Section 700, Feature Operation Issue 1. July 6, 1993 Operation To set a Call Forward ID Code for Voice Mail: 1. Press the PROG key. System Features CPC-6, VeFsion 4 2. Press the AUTO key. 3. Press “*.” 4. If you are using CPC-B Version 2.0 or later, enter the extension number that will be forwarded. If you are using CPC-A or CPC-B Version 1 .O, go to Step 5. 5. Enter up to 16 digits (0 - 9) for the mail box ID code. (Press the REDIAL key to insert a pause.) 6. Press the HOLD key. i To clear the ID Code: 1. Press the PROG key. 2. Press the AUTO key. 3. Press “*.” 4. Enter the extension number. 5. Press the HOLD key. 11
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-6, Version 4 CentrexlPBX Compatibility . (CPC-A Version 3.2 or higher; CPC-B Version 2.1 or higher) Description Centrex Compatibility allows the DBS to be connected to centrex or PBX lines. The DBS supports up to 8 access codes for dialing centrex or a PBX. These access codes allow the DBS SMDR output to exclude the number dialed to reach a centrex or PBX line. The DBS also supports transmission of a “flash” signal over the centrex or PBX link. Related Programming l FFl (System): PBX Access Code l FF2 (Trunks): Central Offrce Line Type l FF8 (Least Cost Routing): Add Table Considerations l The LCR Add Table can be used to prefix digits for outgoing calls through Centrex. 12
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-6, Version 4 Direct Inward Dialing (DID) (CPC-B Version 2.0 or higher) Description The Direct inward Dialing (DID) feature allows a station to have a dedicated direct number. The dedicated number allows the calls to be made directly to the station, without the caller going through the attendant. Prior to CPC-B Version 3:1, only one DID number could be assigned to a station. Beginning with CPC-B Version 3; 1, one DID number can be assigned to several stations, and one station can have more than one DID number. Lf a DlD number is assigned to more than one station, incoming calls to the DlD number ring at all the assigned stations simultaneously. Related Programming l FFl (System): Multiple DID (CPC-B Version 3.1 or higher) l FF3 (Extension): Extension DID Number (CPC-B Version 2.0 to 2.16) Hardware Requirements l The DID trunk card is required. Each DID truck card provides 8 ports. l The DID trunk card requires an external 48V power supply. See Installation (Section 300) for instructions. Considerations l The DBS supports 4-digit, dial-pulse DID. l DID numbers must be between 0000 and 9999. l Beginning with CPC-B Version 3.1, a maximum of 500 DID/extension settings is allowed. 13
Section 700, Feature Operation System Features Issue 1. July 6, 1993 CPC-B, Version 4 Direct Inward System Access (DISA) . (All Versions) Direct Inward System Access (DISA) allows off-site users dial-in access to the DBS. Users access DISA by dialing a 7digit number assigned to a DISA trunk. For security reasons, one incoming DISA code and two outgoing DISA codes can be assigned. If assigned, the incoming code must be entered as soon as the DISA trunk answers. If an outgoing code(s) is assigned, the outgoing code(s) must be entered before the user dials an outgoing call. Operation 1. Dial the DISA trunk number. 2. Once you hear dial tone from the DBS, enter the 4-digit DISA code. If the incoming DISA code is not programmed, you can proceed to the next ( step. 3. If you’re dialing an extension within the DBS, dial the extension number. If you’re dialing an outside number, go to the next step. 4. Dial #7 plus the 4-digit Outgoing DISA Code(s). Up to two outgoing DISA codes can be assigned for security purposes. However, the outgoing codes are optional, so you may not be required to dial a code after the #7. 5. Dial the trunk group number you want to use (81-86 or 9). 6. Dial the desired telephone number. 14
Section 700, Feature Operation Issue 1. July 6, 1993 System Features CPC-9, Version 4 Related Programming l FFl (System): DISA ID Setting l FFl (System): DISA Outgoing Code 1 l FFl (System): DISA Outgoing Code 2 l FF2 (Trunk): DISA Port Enable l FF2 (Trunk): DISA Start Time l FF2 (Trunk): DISA End Time To program an incoming code from an Attendant Phone: In addition to the DISA ID Setting in FFl, the following procedure can be used to program an incoming code. 1. Press the ON/OFF key. l You will hear the intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. 3. Dial ‘W.” 4. Enter the DISA code. 5. Press the HOLD key. 6. Press the ON/OFF key. l The ON/OFF LED will go off. 15