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Panasonic Digital Business System Section 300 Installation Guide
Panasonic Digital Business System Section 300 Installation Guide
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Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Off-Hook Voice Announce (OHVA) (All Versions) Description You can interrupt a busy extension when making an Intercom Call, then make an announcement that only the called party can hear using the Off-Hook Voice Announce (OHVA) feature. You can also transfer a held call to a busy extension after making the announcement using this feature. Operation To make an OHVA: 1. Pick up the handset. 2. Dial the desired extension number. If the extension is busy you will hear the busy tone. 3. Press “5.” l “CONF13 1 135” will appear on the display if you called extension 135 from extension 13 1 while extension 135 was speaking with another extension. l “CONF 0 1 135” will appear on the display if you called extension 135 while extension 135 was speaking with an outside line. l The EXT LED will flash. l “Voice Announce” will appear on the called extension’s display. l The Talk Back key will flash red. 4. Make your announcement. 127
Section 700, Feature Operation Key Telephone Features Issue 1. July 6, 1993 CPC-6, Version 4 To answer an OHVA: 1. Press the Talk Back key (must be programmed in an FF key). l The Talk Back key’s LED will flash green. 2. Speak with the caller. 3. To return to the previous call, press the Talk Back key again. To transfer a call using OHVA 1. Press the HOLD key to place the call to be transferred on hold. 2. Dial the number of the extension to which the call will be transferred. You will hear a busy tone if the extension is already engaged in a call. 3. Press “5” and announce the call to be transferred. If the transferred call is not accepted by the called extension, press the FLASH key to cancel the transfer. If the transferred call is accepted and Onhook Transfer is enabled for your extension, hang up. If OnHook Transfer is not enabled, press PROG then hang up. Note: Attendant console phones transfer by pressing the RELEASE key. To answer a call after It has been announced using OHVA: 1. Replace the handset. Your extension will ring. 2. Pick up the handset. Related Programming l FFl (System): Extension Class of Service (UC-B 3.1 or higher) l FF3 (Extension): Class of Service (CPC-B 3.1 or higher) l FF3 (Extension): Call Waiting Notification Tone/Offhook Voice Announce ! .- : : 128
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-6, Version 4 Considerations l The held call is transferred as soon as the extension sending the OHVA hangs up. l If the transferred call is not answered immediately, it will queue for a set time limit, then return to the extension sending the OHVA. (The recall time can be set in the Transfer-Recall Timer.) l When receiving an OHVA, an extension’s Talk Back key’s LED will flash red. When the Talk Back key is pressed to answer an OHVA, the LED will flash green. l You cannot receive a Call Waiting message during an OHVA. (“Denied” will appear on the display of the extension trying to send the Call Waiting message.) One-Touch Keys (All Versions) i’ ’ Des&p tion One-Touch Keys can be used to store telephone numbers, speed dial numbers, or feature access codes. To dial the stored number, the user goes offhook and presses the desired key. Operation To program a One-Touch key for Pooled Access: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. 3. Press the One-Touch key to be programmed. 4. Press the CONF key. 129
Section 700, Feature Operation Key Telephone Features Issue 1. July 6, 1993 CPC-B, Version 4 5. Enter the number of the outside line group to be stored. (See Table 12.). 6. Enter the telephone number to stored. 7. Press the HOLD key. To assign System Speed Dial numbers to One-Touch keys: 1. press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the.PROG key. 3. Press the One-Touch key to be programmed. 4. Press the AUTO key. 5. Enter the System Speed Dial Number to be programmed. 6. Press the HOLD key. 7. Press the ON/OFF key. The ON/OFF LED will go off. To assign two System Speed Dial numbers to a single One-Touch key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the PROG key. 3. press the One-Touch key to be programmed. 4. Press the AUTO key. 130
Section 700, feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 5. Enter the Speed Dial number for the access code. 6. Press the REDIAL key. This inserts a pause between the access code and the telephone number. 7. Press the AUTO key. 8. Enter the Speed Dial number for the telephone number. 9. Press the HOLD key. Both the access code and the telephone number are programmed on the One- Touch key. lOPress the ON/OFF key. The ON/OFF LED will go off. To assign access codes to a One-Touch key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. . l The ON/OFF LED will light. 2. Press the PROC key. 3. Press the One-Touch key to be programmed. 4. Enter the access number. 5. Press the REDIAL key. This inserts a pause between the access code and the telephone number. 6. Press the HOLD key. 7. Press the ON/OFF key. The ON/OFF LED will go off. 131
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-6, Version 4 To check a programmed One-Touch key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the CONF key. “c” will appear in the display. 3. Press the One Touch key to be checked. The programmed data will appear on the display. 4. Press the ON/OFF key. l The ON/OFF LED will go off. l The date and time will appear on the display. Considerations l If the pause following an access code is too short, press the REDIAL key more than once. l A One-Touch key can be programmed to automatically access a CO line before dialing a personal speed dial number. f l Selection of an outside line group is made when programming a One-Touch key. A free line is then selected from that group when dialing out. (Group 9 can be programmed to select LCR automatically.) The following table shows the available outside line groups and their corresponding code numbers: 132
Section 700, Feature Operation Key Telephone Features Issue 1. July 6, 1993 CPC-B, Version 4 Table 12. One-touch access codes for trunk group numbers Trunk Group Number Code Number to be entered 81 1 82 2 83 3 84 4 85 5 86 6 9 9 l One-Touch keys cannot be checked while Station Lockout is being set. Onhook Dialing (All Versions) Description Onhook Dialing is a standard feature for DBS key phones. To dial onhook, the user simply presses the ON/OFF key. Users can dial onhook using the dialpad, one-touch keys, or FF keys. 133
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 Pooled Trunk Access (All Versions) Description The DBS system supports up to 64 outside lines. These lines can then be divided into seven Pooled Trunk groups. If you store an FP key as an MC0 or ML key, an open line from the Pooled Trunk group assigned to that key can be selected automatically. Even if all the outside lines assigned to an extension are busy, a free line can be selected by choosing an outside line group number. Group numbers 9 and 8 1 - 86 are available. Operation To select a Pooled Trunk group using a pre-programmed FF key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Press the ML or MC0 key. l The LED of the Pooled Trunk key will light green. l You will hear the outside dial tone from the speaker. l “CO TALK #ol” will appear on the display if line 1 is accessed. 3. Dial the telephone number. The number will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. The LED of the ML or MC0 key will go off. 134
Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 To select a Pooled Trunk group that is not assigned to an FF key: 1. Press the ON/OFF key. l You will hear intercom dial tone from the speaker. l The ON/OFF LED will light. 2. Enter the desired group number (81 - 86,9). l You will hear the outside dial tone from the speaker. l “CO TALK #OS’ will appear on the display if line 5 is-accessed. 3. Dial the telephone number. The number will appear on the display. 4. Pick up the handset and speak when your call is answered. 5. Replace the handset. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment l FF8 (LCR) LCR Setting Considerations l The LED of the ML or MC0 key will light red and you will hear a busy tone when all lines in the same group are busy. (Those lines cannot be accessed.) l If a ML or MC0 key is assigned line group number 9 and LCR has been activated, LCR will be selected automatically. 135
.Section 700, Feature Operation Issue 1. July 6, 1993 Key Telephone Features CPC-B, Version 4 l Press the ML or MC0 key that flashes red to answer incoming calls.. l If one group is set aside for data lines, this feature can be used when a line is needed for operations such as data transmission via modem. Prime Line Preference (All Versions) Description Prime Line Preference allows a user to place an outside call by simply picking up the handset. This feature can be programmed to always access a specific trunk or an entire trunk group. (Be sure to program one of the other FF keys as an intercom key.) Operation 1. Pick up the handset. . You will hear the outside dial tone. l The LED of line key 1 will light green if line 1 is accessed. l “CO TALK #Ol” will appear on the display if line 1 is accessed. 2. Dial the telephone number. The number will appear on the display. 3. Speak when your call is answered. Related Programming l FFl (System): Least Cost Routing l FF2 (Trunks): Trunk Group Assignment l FF3 (Extension): Forced LCR l FF5 (Keys): FF Key Assignment l FF3 (Extension): Prime Line Pickup 136