Mitel Voice Processing Solutions Installation And Service Manual

							3. Enter N to select Day/Night Menu:Day/Night Menu
(3Start time of the workday (hh:mm [am/pm]) [O&o0 AM]
(E)End time of the workday (hh:mm [am/pm]) [OS:00 PM]
(W) Weekend Days (Monday thru Sunday) [DN][DDDDDNN](X) Exit
3 Make any required changes from the default settings. Enter X to Exit back to the
In-band Application menu.
4. Enter D to select Dialing Plan Menu:Dialing Plan
(D) Dialing plan 
- [3,3,3,3,3.3.3.3.3](E) Optional Star Prefix Dplan(X) Exit
3 Make any required changes from the default settings. Enter x’ to Exit back to the
In-band Application menu.
5. Enter 
2 to select Dial String and Mailbox Menu:Dial String and Mailbox Menu
(A)System Attendant’s extension 
- [0](B)Attendant’s transfer string - [S+](C)Administrator’s mailbox # - [998](D)Attendant’s mailbox # - [999](E)E-mail transfer string - [](G)General Greeting mailbox # - [](H)Disconnect String - [](P)Pre-company name dial string - [](M)he-mailbox greeting dial string - [](X) Exit
3 Make any required changes from the default settings. Enter X to Exit back to the
In-band Application menu.
6.Enter K to select KEY-O for attendant transfer during greeting (y/n) prompt:KEY-O for attendant transfer during greeting (y/n) 
- [N] Y
3 Enter Y to allow Key 0 attendant transfer.
7. Enter F to select the Dial By Name menu:Dial By Name
___________________(L)Last Name First flag 
- [Y]
(N)Number of names threshold - [3]
03Exact Match Break - [Y]
(9Single Digit Access - [N]
(M)Suppress Mailbox Number - [N](X) Exit
3 Make any required changes from the default settings. Enter X to Exit back to the
In-band Application menu.
25 
						

							8.Enter P to select the Passcode Menu:
Passcode Menu_ __________ ____._ . .(M)Minimum 
Passcode Length - [4](N)Maximum Passcode Length - [ 101(C)Passcode Trip Count - [5](P)Passcode Trip Period - [24](X) Exit
3 Make any required changes from the default settings. Enter X to Exit back to the in-band
Application menu.
9.Enter R to select the Receptionist menu:Receptionist
_------_-.___._
(D)Dialing Plan OptionsO=)Flow Options
(P)PBX Dial String Definitions(T)Trunk /Extension Treatment Types
(X) Exit
10.Enter D to select the Dialing Plan Options:Dialing Plan Options
___..___._.___---------.---
(P)Dialing Plan - [3,3,3,3.3.3,3,0,0](D)Delete Digits - [O,O,O,O,O,O,O.O,O]
U=)Offset Table
(T)Timeout for Receipt of First Digit (. 1 seconds) - [O](Y)PBX Console Attendant Day Access Code - [OH]
(Z)PBX Console Attendant Night Access Code - [OH]
(X) Exit
3 Make any required changes from the default settings. Enter X to Exit back to the Receptionist
menu.
11.Enter P to select the PBX Dial String Definitions menu:PBX Dial String Definitions
_.-.--___.-_________~-~.~~--.-~......
(2)Default Options Menu(4Rolm CBX(B)Northern Telecom SL-I
(C) AT&T Dimension
(D)Mite1 SX
(E)AT&T System 7518503NEC 2400
(G) Centrex(H) Fujitsu Focus
0)Hitachi DX(J)Telexicom 1001
(K) Siemens Saturn
(X) Exit
26 
						

							12.Enter 2 to select the Default Options Menu:Default PBX Options Menu
----------------_--__________________
(A)Post Directory number dial string [+](B)Pre Directory number dial string / Attendant xfer string [S+]
(C)Connect Dial string on Called Party Accept [J(E)Dial string for Return on Called Party Refused [++]
(F)Dial string for Return on Called Party Busy [S+](G)Special actions on Reorder Tone Encountered [OH]
(H)Dial string for Return on Called Party RNA [S+](X) Exit
13.Enter A to select the Post Directory number dial string option. Set to +H:Post Directory number dial string 
[+] +H
NOTE: The Post DN must be set to +H or left blank. If it is set to +H (the Mite1 preferred
setting), 
M/TEL MA/L performs a blind transfer and options C, E, F, G,,,H are ignored. If this
setting is left blank, 
M/TEL MA/L performs a screened transfer. To leave blank, enter .
(a period) and press Enter.DEFAULT 
(A,B.C.E.F,G,H.X):Default PBX Options Menu(Press Enter key to expand menu to check changes)
(A) Post Directory number dial string 
[+H](B) Pre Directory number dial string i Attendant xfer string [S+](C) Connect Dial string on Called Party Accept [](E) Dial string for Return on Called Party Refused [++I(F) Dial string for Return on Called Party Busy [S+](C) Special actions on Reorder Tone Encountered [OH]
(H) Dial sting for Return on Called Party RNA [S+](X) Exit
= Enter X to return to the PBX menu.
d Enter X to return to the Receptionist menu.
= Enter X to return to the In-band Application menu,
3 Enter X to return to the In-Band Menu:IN-BAND MENU 
(A,B,X):ENHANCED IN-BAND
--..__-._.__.__._--._____________(A) Configure Application
(B) Other Features(X) Exit
d Enter X to return to the VoiceMemo Configuration - Online Menu:
VoiceMemo Configuration -Online Menu____-_.___.__-.~.__~.~~~~~~-.~-...~.-..~~.~-~.~~--~~-~.
(G)Group selected - [3](M) Modify Application(C)Report Current Configuration
(Q)Quit -- Forget Changes
(X)Exit -- Save Changes
27 
						

							14.Enter X to save changes and return to the VoiceMemo Configuration - Main Menu:Writing new configuration report to 
/usr/vm/config/vm.report.0vmcmd-update: performing ‘cp lusrlvmiconfigivm.report.0 /usr/vm/config/vm.report
15.Enter X three additional times to exit back to the Main Menu.COMMAND (M/C/R/S/X):
(Press Enter key to expand menu)(c) All Software Copyright 1983. 1995 Centigram Comm. Corp. All Rights Reserved.HOST: I
STATUS: 
ENAOS VSN : 4.22CMEMORY : 04860/ 16000
LOG DATA: Y
Disk0 Disk 1 Disk 2 Disk 
3BusO: ENAENA - -MAIN MENU
(M) Mailbox maintenance
(C) 
CallAgent maintenance
(R) Report generation
(S) System maintenance
(X) Exit
16.Enter R to select report generation, and check the setup:
REPORTS(B) Billing
(C) Configuration
(D) Pre-extension dial strings
(E) LCOS
(F)FCOS(G) GCOS
(H) NCOS
(1)System information
g) Ez?z$giy Report(L) Log tile
(M) Mailbox data
(P) Phoneline exceptions
(R)Pager access codes
(S) Statistics
(T) Receptionist treatments
(V) Offline Verify(X) Exit
3 Enter C to select the Configuration Report:REPORT OUTPUT ROUTING
(C) Console (screen)(P)Console with pause(1)Serial Port I
(2)Serial Port 2(F)File...(A)Append to file...(X)Exit (no report)
=j Enter C to select Console for output (or 2 if a printer is attached to serial port 2).
28 
						

							3 Enter the number of the group to display (3 in this example):Enter Group Number to Display (i-24) or 
 for all: 3SYSTEM CONFIGURATION
Fn Apr 26 134624 1996
Group 
#3: “Enhanced In-Band ”
Lines 3:0 3: 1Application 
= [ENHANCED IN-BAND]
Dial plan - [3,3,3,3,3,3,3,3,3]Administrator mbox # = [998]General Greeting mbox # = []Attendant mbox # = [999]Wait Prompt = [Y]
Caller multiple messages enabled 
= [Y]
KEY-O for attendant transfer during greeting = [N]
Disconnect string = []Pre-company name string = []Pre-mailbox greeting string = []Passcode Length Min = [4]. Max = [IO]% Language - [English]
Start of day = [OS:00 AM], End of day = [OS:00 PM], Days of Week = [DDDDDiN]Passcode trip count = [5], Passcode trip period = [24]Dial-by-name: Last First - [Y]. Match Threshold = [3], Exact = [Y]Suppress Number = [N]. Single Digit Access - [N]
Delay Before Answer = [50]E-mail Transfer String = [IAllow Dial an Extension for callers = [N], users - [N]Analog Networking: Call Setup timeout = [6]International Access Code = [I, Country code = [IAreaCity code = [I. lplus dialing = []Area/City code is dialed with Local Telephone Number = [N]Telephone number - [I, Loop-back Test Mailbox - [IName Greet Quality - []. Message Quality = []Receptionist Enabled = IN]Pre DN or attendant xfer string = [S+]
Attendant’s extension - [O]NAME: EIB-2COD
DESCRIPTION: MITEL ENHANCED INTEGRATION
Installation Date: Fri Apr 26 I 
1:49:58 1996
Last Modify Date: Fri Apr 26 13:35:53 1996
Calling Extension Absorbed Digits:
Calling Extension Signed Offset:
Called Extension Absorbed Digits:
Called Extension Signed Offset:
MF Detection Enabled 
= N
Pager Systems:
Pager System [0], Pager Name 
= “internal”
Access code = It]. Hold time = [20]Pager System [I]. Pager Name = “billed”
Access code = [T9TO], Hold time = [20]Pager System 121, Pager Name = “UNBILLED”Access code = [T9], Hold time = [20]Port 
$term2 RS-232 Serial Port application = [Programmable]
Programmed values for Port $term2:Initialization string = []. Reply string - []Pre-DN ON string = [atdt76]. Pre-DN OFF string = [atdt7*]Post-DN ON string = l’u]. Post-DN OFF string = b]Dept Code as DN - [I. Unplayed msg count sent - [IDelay between message waiting requests = [5]Delay between Post-DN and Trailer string = [5]Trailer string - [+++ATH’v]Suppress message light updates = [y]
[Basic Network configuratton info]
Local Network Node - [I]
Links installed = [2]Network (host:link:answer/originate mode) -
29 
						

							.’
‘..
TCP/IP System Wide Host Configuration
Domain name: software
HCMS
oaolNsrdoe
tdettIP AddressHost NamePort Irq Vendor
1 
I P 1 3 134.199.54.147oneview 0280 IO ALTA #Iost CardGateway AddressSubnet Mask Broadcast Address1 
I134.199.54.25 I 255.255.255.0
SMARTCARD TABLE
host card port-name cpuowner
The following optional features are enabled:
Analog Networking
Receptionist
Networking
FaxMemoEnhanced In-band
TCPIIPOneViewCall Agent
Disk Redundancy
134.199.54.255
intr addr
Prompt Language Configuration:
EnglishEND
Press any key to continue....
17.Enter X two times to return to the Main Menu.
ti Check the report to ensure that the line group is programmed correctly.This completes the Enhanced In-Band programming. Mailboxes for all users must now be
created on the MlL9 MA/L system. If conditional greetings are to be used, ensure that FCOS
given to mailboxes include feature bit number 161 (Conditional Greetings).
30 
						

							6.5.Test the Application
1. Set up a telephone to call forward on Busy, or No-Answer, to the abbreviated number
chosen to send callers to voice mail.
(Refer to Section 
58.1 Message Forwarding Abbreviated Dial Number, on page 8).
2. Call the telephone and let it ring No-Answer.
* Check that the call goes to voice mail and the correct No-Answer greeting plays.
3. Take the telephone off-hook to put it in Busy condition, and call it again
3 Check that the call goes to voice mail and the Busy greeting plays.
4. Test the message retrieve functionality by dialing the abbreviated dial number chosen
to retrieve messages (refer to Section 5.9 Message Retrieval on page 9).
NOTE:Message waiting lamp setup is not described in this document; it is a separate
M/TEL MA/L application. The message lamp indicator must be lit on the set to
allow use of the 
SUPERSET Message key or Call Sender of Oldest Message
Features (described in Section 59.1 Message Retrieval Using a SUPERSET,
and Section 5.9.2 Message Retrieval Using Feature Code).
31 
						

							7.CONSOLE AND REMOTE ACCESS TO MITEL MAIL
This procedure shows how to connect the console and the modem to the IMITEL MA/L system.
7.1.Console Setup
The console uses a 9 to 25 pin NULL MODEM RS-232 cable, included with the system.NOTE:
You MUST use a NULL modem cable, or a straight-through cable with a NULL
modem adapter, for console connection (see Figure 3 on page 33).l
Connect the g-pin cable connector to COMl (designated console in M/TEL MAIL
system software).l
Connect the 25pin cable connector to the terminal.l
Set console to 9600 baud rate with 8 data bits, 1 stop bit, and no parity.
7.2.Remote Maintenance Access
To connect to the system via a Modem, use a straight-through 9 to 25 pin RS-232 cablebetween the 
M/TEL MA/L COMl port and the modem. Mite1 recommends using an
external US Robotics Sportster 14,400 Fax Modem.NOTE:
You MUST use a straight-through cable for modem connection. DO NOT use a
NULL modem adapter. This cable differs from the one mentioned above, for
the console (Figure 3).l
Connect the g-pin cable connector to COMl (designated console in M/TEL MAIL
system software).l
Connect the 25pin cable connector to the modem port.l
For console and remote maintenance, A/B switch box can be used
0Remote terminal MUST be set to 1200 baud rate with 8 data bits, 1 stop bit, and no
parity.l Modem DIP switch
setting for US Robotics Sportster 14,400 Fax Modem (external) is
shown in Table 1.
Table 1.DIP Switch Setting on US Robotics Modem
12 3 4 5 67 8
OFFx xx x
XON
XXX
32 
						

							pho”y /p-------AFt.9232 Straight through cable
fI
Phone Line !
I
-Modem
L!
clWorkstation
NULL Modem 
RS232 cable
PPone Line
iRemote
RS232 Straight through cable
\ RS232 Straight through cable
m COMZ
MITEL MAIL
Figure 
3 - Console and Remote Maintenance Connection to MITEL MAIL
33 
						

							Issue 1 Release 2.0 January 19961Voice Processina Solutions 1
PBX IntegrationTM, 
@ -Trademark of Mite1 Corporation
0 Copyright 1996, Mite1 Corporation
All rights reserved.
Printed in Canada.
SX-ZOOPPABX
MITELa..‘.$,:.:‘:.“~y;: .:.:. :. .j ::: ‘. .:. . . . . .:: ..:i.“‘.1.:. ::::. .-:.:
.I :..:
:.:.“:..:’,,