Mitel Voice Processing Solutions Installation And Service Manual

							CP 6267Page3 of5
VoiceMemo Release 6.OA and later
StepReference
6.The system displayed the installed disks and the current configuration. If the
configuation is correct, continue with the reload.
Prompt: * * *INSTALLED
DISKS 
***
BUS 0Disk 0
----__
2049 MB
.TION
******CONFIGURA
Drive 1+-----------+---------+
1 Active 1  0:O+-----------+---------+
(C) - CONTINUE
configuration is correct
(S) 
- SCAN all disks
installed disks
(X) - EXIT disk configuration
configuration
Enter desired option (C/S/X/?Response: C to continue.
. . _
. . .search for
. . .
abort disk
) :The server displays the following messages:
Configuring disk 0:O~.Initializing virtual drives...
System hours increased7. Confirm the configuration.
Prompt:System Configuration
Number of Hosts
Hosts present
Number of disks
Active disk 
IDS
Redundant disk IDS
Enter Y to confirm the change:Response: Review the information for accuracy.
Y if the information is correct,
N to reenter the information.
8.The server continues, then requests the first software diskette.
Prompt: When drive light goes out insert disk 1 and press
return
Response: Insert the specified diskette, then press Enter.ii
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Step
9.The server then requests the remaining diskettes. Insert the diskettes when
prompted.
Prompt: When drive light goes out insert disk 2 and press
return
Response: Insert the specified diskette then press Enter to continue.
10. After all the software diskettes have been loaded, load the prompts.
Prompt: Do you want to install prompts to the system Y/N:
Response: Y8.11. Load the prompts diskettes.
Prompt:Insert the 1st diskette containing the prompts
and press return
Response: Insert Prompts Disk 
1 then press Enter to continue.
Prompt: Wait until drive light is out, insert language
disc 
#l, hit CR when ready.
Response:Press Enter again to continue.12. The prompts are copied to multiple hard disks, as applicable. The process can take
many minutes, depending on the number of hard disks. The server then requests
the remaining diskettes.
Prompt: Working...
Wait until drive light goes out, insert language
disc 
#2, hit CR when ready.
Response: Insert the specified diskette then press Enter to continue.13. When the prompts are complete, the server displays the number of directory entries,
pointer sectors, and speech blocks used for the server prompts.
Prompt:For this prompt partition (vid 1):
XxXx directory entries allocated out of xxxx available
xxxx pointer sectors allocated out of xxxx available
m speech blocks allocated out of xxxxxavailable
Starting up processes, please wait...14. The server has an option for adding and 
RSD or patch:.
Prompt:Do you want to install an RSD or Patch?
Response: Enter Y to add an RSD or patch.
Otherwise, press Enter.
Reference
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StepReference15. To complete the update process, you must load the Module Enable diskette and all
the optional features.
Prompt:Does the system have Optional Features?
Response: Y16. Load the Module Enable diskette or the optional feature.
Prompt: Insert Optional Feature Setup diskette in the
floppy drive
Biter  when ready :
Response: Insert the diskette, then press Enter.17. The server loads the feature and asks if there are more.
Prompt: XXX Optional Feature is now installed...
Is there another Optional Feature in the
system?Response: 
“xxx’represents the name of the optional feature.
Enter 
Y, if there are more. Repeat steps 16 and 17 until the Module
Enable diskette and all optional features have been loaded.
Enter N, to end adding optional features and continue with the process.
18. If the server is a multi-module server, or contains a QNET card in Module 1, thefollowing message is displayed. If the server is a single module, go to step 19.
f’rompk WARNING: Do NOT reset this module.
Press the reset button on all other modules, then
carriage return.
Response: Reset the specified modules and press Enter.The server waits for the other modules to boot before it continues.
J’romp~ Waiting for the other modules to boot up...
Updating 
configuration...Please wait....Messages are displayed to the screen showing conversion of records, if any, and
configuration information.
19. Press Enter to reboot and complete the update.
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							Shut Down a Systemcp 6268Page 1 of 2
VoiceMemo Release 6.OA and later
This procedure describes how to shut down a module running Release 6.0. You should
use this procedure before turning off the power to a Series 6 server module, as the
shutdown command halts call processing in a clean and orderly fashion.
FOR THE MODEL 120 AND MODEL 70 ONLY: Some system prompts in this
procedure may contain generic references to other multiple-module Centigram Series 6
products. In such cases, shaded areas indicate a difference in operations for the Model
120 and Model 70. The Model 120 and Model 70 models are equivalent to “one
module” servers. When asked for the number of the host or module, always enter “1” or
“a”.This procedure applies to servers using either SCSI or IDE hard disks. All SCSI
references in this procedure are for SCSI servers only.
*.
WARNING!You should follow the policies of the site to warn users prior to the
system shutdown. This process removes the server from call processing.
Centigram recommends that you perform this procedure only during
periods of low call traffic.
Step
1.Reach the System Maintenance Menu.
2.Execute a shutdown command.
Select:(S) System Shutdown
lThe server displays the status of each line and the lengths of the message
indicator request queues.
Prompt: WARNING! !This will terminate call processing.
Tmeshutdown
if you really want to do this.
-Response: shutdown
3.Specify which modules to shut down.
Prompt: modules to shutdown:
Response: a
0The server displays the status of each line of the specified modules as “idle,”
“active” or “stopped,” and updates the status every minute until all lines are
stopped. The server stops any calls still in progress after five minutes.
4.If you are executing a system shutdown, wait for the message waiting queue to clear.
If you are executing a module shutdown on a multi-module system, do not wait for
the message waiting queue to clear.
Prompt: Wait for message waiting queues to be empty?
il
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VoiceMemo Release 6.OA and later
StevResponse: Y to wait for the queue to clear,
N to continue immediately with the shutdown.
5.When the Series 6 server has taken all lines of the specified modules off-hook, it
continues by asking if a verify is to be executed.
Prompt:
Perform Offline System Verification? (Y/N):Response: Y to execute the verify,
N to skip verify and continue with the shut down.
6.Specify if changes to the status of each module are to be made.
1.
prompt: Enable or Disable Modules?Response: Y to change rhe status of modules,
N to keep the module status the same and continue at step 11.
7.If you answered yes in step 6, a chart with the status of each module is displayed and then theModule Maintenance Menu is displayed.
8. To Enable a module:
Select:(E) ENABLE a module
prompt: Which Module?Response: The number of the module. (Enter 1 or a for Model 1
9. To Disable a module:
Select:(D) DISABLE a module
Prompt: Which Module?
Response: The number of the module. (Enter 1 or a for Model 1
20 or Model 70.)
20 or Model 70.)
prompt: type disableto confirm your request:
Response: disableIf you disable this module you will not see the balance of this procedure because the
module will reset. The console then resets to the Maintenance From Hard Disk
Menu.
10. When you finish configuring the modules, exit the menu.
11. The server completes the shutdown.
Prompt: ****SHUTDOWN COMPLETE****The System Maintenance Menu is displayed. You can now either reboot the
module or remove power to the module.
Reference
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							cp 628 1Redundant Disk Addition (make.redundant)Page 1 of 5
VoiceMemo Release 6.OA and later
This procedure describes how to add storage redundancy by adding another disk to a
non-redundant Centigram Series 6 server. The new disk is called the redundant disk
and stores a mirror image of all data on the primary (original) disk. This procedure can
be performed while the server is online.For instructions describing how to increase the
storage capacity to a server by adding another primary disk, see CP 6282, Disk Addition
(add.disk).FOR THE MODEL 70 ONLY: Some system prompts in this procedure may contain
generic references to other multiple-module Centigram Series 6 servers. In such cases,
shaded areas indicate a difference in operations for the Model 70. The Model 70 is
equivalent to a “one module” server. When asked for the number of the host or module,
always enter “1” or “a”.
r.All SCSI references in this procedure are for SCSI servers only.
Note:You can find TRs referenced in this procedure in the Centipam Series G
Technical Reference Manual.
Reference
CD IntroductionPrimary drives in the Series 6 server store configuration data and voice message
information. 
Configuration data can be preserved by doing frequent backups. However,
voice message information is so transitory that it is not possible to backup the disks with
enough frequency to maintain their integrity. To preserve the integrity of voice messages, a
different method must be used.
The Series 6 server allows the customer to install mirror drives to provide redundancy of
primary drives. The program to add a redundant disk is called “Make Redundant.” There
are two methods for accessing the Make Redundant program:
1.From the Hardware Configuration Menus2.From the Floppy Boot and Service Diskettes
This procedure describes both methods. Centigram recommends running the Make
Redundant program from the Hardware Configuration Menu. Both procedures prevent
the system from processing calls during the upgrade. Before you implement the upgrade,
please follow these guidelines:
lCheck that the serial numbers imprinted on the labels of the Service Diskette and
the Optional Feature Diskette coincide with the serial numbers of the primary disk
and the disk that you are adding.
Note:Centigram recommends that you check all other system diskettes
to ensure that their serial numbers match.
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steb
CGl3 Prepare the New Disk
1.Determine how to jumper the new hard disk as an IDE “slave” disk.
2.Jumper the new hard disk. If there are two hard disks in one server, one must be
configured as master and the other must be configured as slave. If there is one hard
disk in the server, it must be configured as master. IDE hard disks are shipped from
Centigram configured as master.
CC9 Prepare the System3.Reach the Hard Disk Utilities Menu, then go to the SCSI Status Menu.
4.Verify that all disks are in sync.
Select:(D) Display Status of all SCSI Buses and disks.
Response: Server displays a report showing the status of the disk(s). Verify that the
disk(s) show the status as 
ENA. Press Enter to exit.
5.If any disk is out of sync with its redundant mate, update the redundancy.
6.Execute a system shutdown. Change the status of the modules based on which
program you are using:
lIf running from the Hardware Configuration Menu, leave all modules enabled.
QED Install the Disk7.Turn off the system power and remove the server cabinet.
8.Change the hardware, adding the new disk.
9.If you are running the Add A Redundant Disk program from the Hardware
sConfiguration Menu, go to step 10. If you are running the Add A Redundant Disk
program from the Floppy Boot and Service Diskettes, go to step 14.Reference
TR 1923
I-R 1923
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CP 6221, Ch. 4
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Step
GD Run the Make Redundant Program From the Hardware
Configuration Menu10. Turn on the power to the system, and boot from the hard disk.
11. Reach the 
VoiceMemo Hardware Configuration Menu, then to go the Disk
Configuration Menu.
12. Add the redundant disk.
Select:(M) Make a Disk Redundant
r.
Ib?ip t:Please insert service diskette3 into floppy
drive,hit  when ready
Response: Insert the Service Diskette, and press Enter.
Prompt: Active Disk:
Specify one of the following bus:diskId pairs:
n:n n:n
Which disk?
Response: Where “n” represents the valid disk IDS.Enter the 
diskI ID of the primary disk that the new redundant disk is
attached to.
J’rompp Redundant Disk:
Specify one of the following bus:diskId pairs
n:n n:n
Which disk?
Response: Where “n” represents the valid disk IDS.Enter the disk ID of the redundant (mirror-image) disk.
13. Update redundancy of all out of sync disks.
lThis completes the Add A Redundant Disk program from the Hardware
Configuration Menu.
Reference
tienu Map
33 7015
12
GXD Run the Make Redundant Program From the Floppy Boot
and Service Diskettes14. Insert the Floppy Boot Diskette. Turn on the system power and boot from the
diskette. The server displays the self test results.
15. The server reads from the diskette, then requests the service diskette.
Prompt: Insert floppy SERVICE 6.00 and hit return
Response: Insert the diskette, and press Enter. 
						

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Step16. The server reads from the diskette, and asks which process you want to execute.
Prompt: Enter one of the names:
Response: make.redundant
17. The server reads from the diskette, and issues a warning about the pending process.
Prompt: *****WARNING: REDUNDANT PROGRAM*******
REDUNDANT program is used to make a primary
disk have a mirror-image secondary disk. Any
data on the primary disk will also be recorded
on the secondary disk.You must have the 
*Redundancy Extra Cost Option installed to use
this feature.
____ WARNING----
YOU MUST DISABLE ALL THE OTHER HOSTS TO USE
THIS OPTION. IF YOU HAVE NOT DONE SO, REBOOT
THIS HOST AND DO IT NOW !!!
IF YOU DO NOT WANT TO CONTINUE, THEN RE-BOOT
THE SYSTEM!! . 
..OTHERWISE
. . .ENTER A CARRIAGE RETURN.
Response: Press Enter.The “Warning 
” is for a server currently running Release 6.00, since most servers
running these versions can run the Make Redundant program online. If you do the
procedure from the Floppy Boot Diskette, you must disable all modules.
18. Identify the disks to be made a redundant pair.
Prompt: Please specify the PRIMARY disk: Enter the
disk id (path:target), 
 to stop, or ? for
help:
IResponse:Enter the disk ID of the primary disk that the new redundant disk is
attached to.
Prompt: Now specify the REDUNDANT disk: Enter the disk
id 
(path:target),  to stop, or ? for help:
Response: The disk ID of the redundant (mirror-image) disk.
The server configures the disk and repeats the prompt asking for another primary
disk ID. Continue entering the ID numbers until all the new disk pairs have been
configured, then press Enter to exit.
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StepReference19. Acknowledge the end of the process.
Prompt BUILD REDUNDANT DISK DONE. ENTER A CARRIAGE
RETURN TO REBOOT THE SYSTEM
Response: Press Enter.
20. Reach the System Maintenance Menu, then go to the Module Maintenance Menu.
2 1. Update the redundancy of the new disk and all other disks that were affected by the
shutdown.
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