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Mitel Voice Processing Solutions Installation And Service Manual
Mitel Voice Processing Solutions Installation And Service Manual
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CP 6572 Page 4 of 4VoiceMemo Release 6.OA and later SteD24. The server takes approximately 45 minutes complete the process. The server displays the following message when the replace disk is done: PlWY2pt:***************X**X********Xk***XX*X*XX*~~~~~~~~~~ * Set hard disk parameters by selecting option S * * from the HARD DISK UTILITIES MENU after system ** reboot.* * Please shutdown system and adjust disk 1:l* * to disk 1:2, then reboot. If needed, update * * redundancy by updating disk 1:2 from its mirror * * image disk by selecting option K from the HARD * * DISK UTILITIES MENU* *********************X***k*X*X*X**X*XXXX~~~*~**~,***Specified disk replaced. System Configuration -------------------- Number of Hosts Hosts present Number of disks Active disk IDSRedundant disk IDSConfiguration has been changed! Response: Turn off the power to the system. @?~Remove the Old Disk25. Detach the connectors from both hard disks, 26. Install the new hard disk. Prepare the old hard disk for return and/or repair. (If required, reconnect the second primary hard disk to the second disk cable connector and resinstall.) Cl?28 Return the System To Normal Operation27. Turn on the system power. 28. Run an Online System Verify. 29. Reinstall cabinet cover. 30. Complete your post-implementation documentation. Dot. Rev. A Reference 2 6221 cl? 7001 Cl? 6224
cl? 7004Name the Configurations Page 1 of 1 VoiceMemo Release 6.OA and later This procedures describes how to name the two system configurations. Use descriptive names to help you remember the differences between the two configurations. Step 1.Reach the VoiceMemo Configuration Main Menu, then go to the VoiceMemoActive Configuration Menu. 2. Name the configuration. Select:(N) Name Configurations prompt: Enter the configuration number to name (CR for no change) :Response: Number (0 or 1) of the configuration to create or modify name fo:. Prompt:Enter a name for this configuration, or for default or existing name.The name can be up to 24 characters long. Name :Response: Enter a name that describes the configuration. 3.Repeat step 2 to create or modify the name for the other configuration. Refireme Menu Map 12 Dot. P.m. A
cl? 7005View the Configuration Names Page 1 of 1 VoiceMemo Release 6.OA and later This procedures describes how to view the names of the two system configurations. Step 1.Reach the VoiceMemo Configuration Main Menu, then go to the VoiceMemoActive Configuration Menu. 2. View the report. Select:(V) View Configurations Pr~mpti Configuration last modified by OFFLINE CONFIGURATION is n. Where FZ is the number of the configuration. The system displays the report and returns to the command line. Reference Menu Map 12 Dot. Rw. A
Enable a Modulecl? 7014 Page 1 of 1 VoiceMemo Release 6.OA and later This procedure describes how to enable a module to return it to normal call processing operation. When changing the status of multiple modules, always change the one the console is attached to last. FOR THE MODEL 120 AND MODEL 70 ONLY: Some system prompts in this procedure may contain generic references to other multiple-module Centigram Series 6 products. In such cases, shaded areas indicate a difference in operations for the Model 120 and Model 70. The Model 120 and Model 70 models are equivalent to “one module” servers. When asked for the number of the host or module, always enter “1” or “ >>a.This procedure applies to servers using either SCSI or IDE hard disks. steb 1.Reach the System Maintenance Menu, then go to the Module Maintenance Menu. 2. Enable the module. Select:(E) ENABLE a module Prompt:Input a module id in the following range: n n n n Which Module? Response: Enter the number of the module to be enabled. (Enter 1 or a for Model 120 or Model 70.) The specified module automatically resets itself and returns to normal operation. ReferenceMenu Map 12
CP7015Update Disk RedundFcyPage 1 of 1VoiceMemo Release 6.OA and later This procedure describes how to update the disk redundancy. Each hard disk is partitioned into multiple logical drives.To make sure all drive partitions are updated, use the “Update all out of synchronization hard disks” option. Note: The server allows you to watch the number of the sector number being updated,but this display slows the verification process. Usethefollowing table to determine which types of drives should be updated. Step status: ENA OUTSYNOUTDAT OUTSFW Drives to be updated:Drives are not out of synchronization. Software; speech and accounts Speech and accountsSoftware 1.Reach the Hard Disk Utilities Menu, then go to the Redundancy Update Menu. 2. Update the redundancy. lIf multiple drives are out of synchronization, update the redundancy of all drives using the “Update all out of synchronization hard disks” option. Select:(A) Update all out of synchronization hard disks Prompt: Type updateto confirm your request: Response: updateNote:Any drive listed as ENA is not updated. lTo update a specific disk use: Select:(Q Update system sofiware drives or Select:(SWpdate s eec an account drives on a hard disk. p h d 3.Reach the Hard Disk Utilities Menu, then go to the SCSI Status Menu. 4.Verify that all disks are in sync. Select:(D) Display Status of all SCSI Buses and disks. Response:Server displays a report showing the status of all disks. Verify that all disks show the status as ENA. Press Enter ro exit. A note and timestamp are recorded in the logfile as each disk is placed back in service. ReferenceMenu Map 8 Menu Map 8 Dot. &v. A
Shut Down a Hard DiskCP7017Page 1 of 1 VoiceMemo Release 6.OA and later This procedure describes how to shut down a hard disk, removing it from service. This process requires the server to contain redundant disks. SteD 1.Reach the Hard Disk Utilities Menu, then go to the SCSI Status Menu. 2.Shut down the disk. Select:(S) Shutdown SCSI BUS or disk Prompt: SCSI Shutdown Menu Select:(D) Shutdown a SCSI disk Prompt:Input a disk in the following range:*.nn nn nn Which Disk? Response: Enter the two-digit SCSI ID of the disk to be shut down. Prompt: type disableto confirm your request: Response: disable 3.Verify the desired disk has been shut down. Prompt:SCSI Shutdown Menu Response: X Select:(D) Display Status of all SCSI Buses and disks Response: Server displays a report showing status of all disks. Verify the disk is listed as DIS (disabled). I?ressEnter to exit the report and X to exit the menu. Reference vlenu Map 8 Dot. Rev. A
Enable a Hard Diskcl?7019Page 1 of 1 VoiceMemo Release 6.OA and later Th e procedure describes how to enable a disk. This process requires the server to contain redundant disks.The Update Redundancy procedure described in CP 70 15 must be run before the disk is available for the server to use. FOR THE MODEL 120 AND MODEL 70 ONLY: Some system prompts in this procedure may contain generic references to other multiple-module Centigram Series 6 products. In such cases, shaded areas indicate a difference in operations for the Model 120 and Model 70. The Model 120 and Model 70 models are equivalent to or “one module” servers. When asked for the number of the host or module, always enter “1 or “a”.This procedure applies to servers using either SCSI or IDE hard disks. StepReference 1.Reach the Hard Disk Utilities Menu, then go to the SCSI Status Menu. 2. Enable the disk.Menu Map 8 Select:(E) Enable SCSI BUS or disk Prompt SCSI Enable Menu Select:(D) Enable a SCSI disk Prompt: Select one of the following disks: 0:o 0:lWhich Disk [bus:scsiId]? Response:Enter the two-digit SCSI ID of the disk to be enabled. 3.Verify the desired disk has been enabled. Prompt: SCSI Enable Menu Response: X s Se Lea:(D) Display Status of all SCSI Buses and disks Response:Server displays a report showing status of all disks. Verify the disk is listed as ENA, OUTSYN, OUTDAT or OUTSFW.
CP 7022 Add or Cancel a Phoneline ExceptionPage 1 of 2 VoiceMemo Relase 6.OA and later This procedure contains instructions for setting any phoneline exception. Phoneline exception changes take effect on the next new call after saving the settings. A table for converting port numbers to line numbers follows the procedure. StepReference GD Add a Phoneline Exception 1.Reach the Phoneline Exceptions Menu. 2.Select line to change. Select:(A) Add exception *. Prompt: Keep entering triplets, then enter on a line by itself.. .line triplets to change:Response: The line triplets to change (module number:line card number:port number). Press Enter when ou are finished entering triplets. /Menu Map 10 3.Select the exception number to set. Prompt:command = Response: The phonline exception number. 4.Enter the new value for the exception. Prompt:value = Response: The desired new value. 5.Repeat steps 3 and 4 until all the phoneline exceptions for the selected line are set. When you are finished, press Enter. 6.Select a new line to change or press Enter to finish. -@D Cancel a Phoneline Exception 1.To return a phoneline exception to the default value, reach the Phoneline Exceptions Menu.Menu Map 10 2.Select a line to change. Sekct:(C) Cancel exception. Prompt: Keep entering triplets, then enter on a line by itself. line triplets to change:Response: The line triplets to change (module number:line card number:port number). Press Enter when ou are finished entering triplets. Dot. kv. A
Cl? 7022 Page 2 of 2VoiceMemo Relase G.OA and later Step 3.Select the phoneline exception to reset. Prompt:command to cancel = Response: The number of the phoneline exception to reset 4.Repeat steps 8 and 9 for each phoneline exception you want to change. When you are finished, press Enter. 5.Enter the next line to be changed, or press Enter to exit. 3 Dot. RN. A Refirence
CP 7025 Activate New SobarePage 1 of 1VoiceMemo Release 6.OA and later This procedure describes how to activate new software loaded via the Online SobareUpdate program. ja\WARNING!This procedure resets the server,causing loss of call processing capabilities. Centigram recommends that this process be completed during periods of low call traffic. Step 1.Reach the System Maintenance Menu, go to the System Maintenance Additional Options Menu, then select S to go to the Online Software Update Menu. 2. Activate the software. Select:(A) Activate New Software Prompt: Activating software will cause the system to shutdown and reboot automatically.If you wish to activate the new software and reboot the system Wee“activate”. Response: activate Prompt.- Disk 1 has new software Release 6.00...This software was updated on... Do you want to continue. B-&er Y to continue, N to stop:Response: Y to continue the process, N to abort the process Prompt Perform shutdown? Response: Y to warn the users of the impending shutdown, N to skip the warning. Prompt: Wait for Message Waiting? Response: Y to wait for the message waiting queue to clear. The server automatically shuts down and resets the entire system. Phase II of the software update is run, and the server resets a second time, returning to the VoiceMemo Configuration Main Menu. Reference 12tienu Map Dot. RN. A