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Mitel Voice Processing Solutions Installation And Service Manual
Mitel Voice Processing Solutions Installation And Service Manual
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DP 7011 Page 3 of 3VoiceMemo Release 5.03 and later Step 16. Enter the error action to perform if a timeout occurs or if the data does notcompletely match any templates. Select:(E) Error Action pr,~q: Error Action =Response: Characters that describe the error action to perform. Table 2 at the end of this procedure lists all valid action characters. 17. Enter a description for the template. Select:(C) Comment prompt: Comment =8. Response:Characters that describe the function of the template. 18. Repeat any of steps 11 through 17 for each template that you need to modify. 19. Exit to the Enhanced In-band Menu Select:(X) Exit GD Check Your Work and Save the Application20. Compare your templates with your worksheet to verify your work. Select:(0) Show Application Response:The system scrolls all of the templates in the application onto the console screen. If any of the information does not match your worksheet, select the template and make the necessary changes. 21. Backup (save) the application. Select:(H) Backup Application (Release 5.03 systems) or (S) Save Application (Release 5.04 systems) prompt: Do you want to overwrite existing copy? Response: Y prompt: Application backed up22. Press X to return to the Online configuration menu. 23. Press X again to save your changes and exit.Reference Dot. Rev. A
Set In-band Module Numbers and Number ofTasks do16 Page 1 of 1 VoiceMemo Release 5.03 StepThis procedure describes how to set the number of in-band tasks for each module that has in-band integration ports. Note:You do not need to perform this procedure on a Release 5.04 system. 1.Reach the Linegroup Only Applications menu. 2.Select the line group that you defined for your Enhanced In-band application. 3.Select Enhanced Inband to reach the Inband Integration Menu. 4.Select a module for the in-band integration ports. Select:*.(F) Host number Prompt: Host number for Inband =Response: Enter a module number (l-4). 5.Set the number of in-band tasks to run on that module. Select:(G) Number of Inband Tasks on this host Prompe Number of Inband Tasks on this host (l-16) = Response:Enter the number of tasks (l- 16) to run on the specified module. 6.Repeat steps 4 and 5 for all modules with in-band integration ports. ReferenceMenu Map 13 DOG Rev. A
DP 7022 Add or Cancel a Phoneline ExceptionPage 1 of 2 VoiceMemo Release 5.03 and laterThis procedure describes how to set any phoneline exception. Phoneline exception changes take effect on the next new call after saving the settings. A table for convertingport numbers to line numbers follows the procedure. Step @D Add a Phoneline Exception 1.Reach the Phoneline Exceptions Menu. 2.Select line to change. Select:(A) Add exception &mpt: line to change =Response: The line number to change. The valid entries are 1- 112. 3.Select the exception number to set. Pmnpt:command = Response: The exception number. 4.Enter the new value for the exception. Prompt:value = Response: The desired new value. 5.Repeat steps 3 and 4 until all the phoneline exceptions for the selected line are set. When you are finished, press Enter.6.Select a new line to change or press Enter to finish. @D Cancel a Phoneline Exception 1.To return a phoneline exception to the default value, reach the Phoneline Exceptions Menu. -2.Select a line to change. Seikt:(C) Cancel exception. prompt: line to change = Response: The line number to change. 3.Select the phoneline exception to reset. Prompt:command to cancel =Response: The number of the phoneline exception to reset 4.Repeat steps 8 and 9 for each phoneline exception you want to change. When you are finished, press Enter. 5.Enter the next line to be changed, or press Enter to exit. 2 Reference denu Map 10 tienu Map 10 Dot. Rev. A
DP 7022 Page 2 of 2 VoiceMemo Release 5.03 and later StepReferencePort Number to Line Number Conversion Port Number OA OB 1A 1B 2A 2B 3A 3B 4A 4B 5A 5B GA 6B 7A 7B 8A 8B 9A 9B 1OA 10B 11A 11B 12A 12B 13A 13B 14x4 14B 15A 15BModule 1Line Number 0 1 2 3 4 5 G 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Module 2Line Number 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63Module 3Line Number 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95Module 4Line Number 96 97 9899 r. 100101 102 103 104 105 106 107 108 109 110 111 112 113 114 115 116 117 118 119 120 121 122 123 124 125 126 127 Dot. Rev. A
DP 7023 Enable Conditional GreetingsPage 1 of 1VoiceMemo Release 5.03 and later This procedure details the process for enabling conditional greetings. Conditional greetings are used to identify, to the caller, why they have reached the VoiceMemosystem ( busy, no answer, etc ). Mailbox owners perform this procedure from their own telephone sets.Users can either keep the prerecorded greetings or record custom greetings in their own voice. Note:FCOS bit 161 must be enabled before mailbox owners can record or use conditional greetings. steb 1.Call the VoiceMemo system extension. 2.Enter your password to log into the system. , 3.Press U for user options. 4.Press G for greeting modification 5.Press E to enable conditional greetings. 6.Press C to change (record) conditional greetings. 7.After making any desired changes to conditional greetings, press X to exit the system. Dot. Rev. A
IN?7501Create a New Enhanced In-band IntegrationPage 1 of 6 VoiceMemo Release 5.03 and later This procedure is a short tutorial in creating your own Enhanced In-band applicationIt leads you through the steps to create all of the templates required to integrate with an AT&T System 25 switch. By following the basic steps of this procedure, you can create a set of templates for integration with any switch that can pass in-band signaling. There is a worksheet in the back of this manual to help you plan your templates. You need to know the format of the in-band information packets sent by your switch. After you have created all of the templates, you must program the switch to pass in-band information to the AIP VoiceMemo system. The System 25 recognizes four call types: direct, direct trunk, internal forwarded and external forwarded. Each call type needs a template to interpret the incoming data. Call type identifiers are prepended to the digit stream and sent to the VoiceM$mo system along with the caller and calling party identification. 1.Reach the VoiceMemo Configuration Online Menu. 2.Select the line group that you defined for your Enhanced In-band application. 3.Select to modify the application to reach the Enhanced In-band Menu. 4.Choose to configure the application to reach the second Enhanced In-band Menu. 5.List the available applications. Select:(L) List Applications Response: The system presents a list of all Enhanced In-band Integration applications that are loaded on the system. 6.Choose an application to install that only has a few templates, such as the Norstarintegration application. Select:(I) Install Application -Prompt: Application name to install Response: NORSTAR CD Define a New Application 7.Enter a name for the integration application. Select:(A) Application Name frompp Enter application name: = Response: AT&T25 8.Enter a description for the application. i Reference vIenu Map 13 Dot. Rev. A
DP 7501 Page 2 of 6VoiceMemo Release 5.03 and late’r stepReference Select:(B) Application Description prompt: Enter application descript Response: AT&T System 25 Test Application .ion @23 Define the “Incoming Call” Template 9.Go to the Edit templates menu. Select:(C) Edit Templates Menu 10. Set the current template to 1. Select:(A) Current Template Prompt: Current Template = r, Response: 111. Define the data that Template ringing signal on a line. Select:(B) Data PwYI~~: Data = Response: R, detect ringing.1 is to respond to. For Template 1, the data is a 12. Enter the action to perform when the data is received. Select:(C) Action prompt: Action = Respanse: T go off-hook 13. Enter the next templates to compare against incoming data. SeLekt:(F) Next Templates prompt: Next Templates =Response: 2 3 4 5 There is no time out value and no error action associated with this template. @LIB Define the “Direct Inward Call” Template14. Select the next template to edit. Select:(A) Current Template prompt: Current Template = Response: 2 i Dot Rev. A
DP 7501 Page 3 of 6VoiceMemo Release 5.03 and later Step 15. Enter the data to match. Template 2 handles the direct inward call-type. It is identified by a “#OO#“.The call type identifier is followed by a variable-length calling extension and two “#” symbols. Select:(B) Data Prompt.- Data = Response: # 00# sx##16. Enter the action to perform when the data is received. The response for this call type is the login prompt, or “Vl” greeting. Select:(C) Action8. Prompt: Action = Response: Vl1.17. Enter the time out value. For this template the time out is one second. Select:(D) Timeout Prompt: Timeout = Response: 10 (tenths of a second) 18. Enter the error action. This template hangs up if there are any errors. Select:(E) Error Action Prompt: Error Action = Response: H GE9 Define the “Direct Trunk Call” Template19. Enter the next template to match data against. Select:(A) Current Template Prompt: Current template =Response: 3 20. Enter the data to match. This template handles the direct trunk call. The call type identifier is “#O l###“. Select:(B) Data Prompt: Data = Response: # Ol### i Reference Dot Rev. A
DP 7501 Page 4 of 6VoiceMemo Release 5.03 and later SteD2 1. Enter the action to be performed when the data is received. The general greeting, or “V5” greeting is appropriate. Select:(C) Action prompt: Action = Response: V522. Enter the time out value. The time out value for this template is Select:(D) Timeout Pr,~mpt: Timeout = Response: 10 (tenths of a second) 1 second. I23. Enter the error action to perform. The error action for this template is to hang up. Select:(E) Error Action prompt: Error Action =Response: H GE9 Define the “Internal Forward Call” Template24. Enter the next template to edit. Select:(A) Current Template prompt: Current Template =Response: 4 25. Enter the data field to match. This template handles internal forwarded calls. The call type identifier is “#02#,” followed by the variable-length calling extension (sx)and the variable-length called extension (dx), each terminated with a “#” symbol. Select:(B) Data Prompt: Data = sResponse: # 02# .sx# dx# 26. Enter the action to be performed when the data is matched. The Forward All greeting is appropriate for forwarded calls in which the reason (busy, no answer) is not identified. Select:(C) Action Prompt: Action = Response: V2 27. Enter the time out value for the template. The value for this template is 1 second. Select:(D) Timeout prompt: Timeout = Response: 10 (tenths of a second) Reference Dot. Rer. A
DP 7501 Page 5 of 6VoiceMemo Release 5.03 and later Step28. Enter the error action to perform. The error action for this template is to hang up. Select:(E) Error Action Prompt: Error Action = Response: H @ Define the “External Forward Call” Template29. Select the next template to edit. Select:(A) Current Template*. PUORZJI~: Current template = Response: 5. . 30. Enter the data to match. This template handles external forwarded calls. The call type identifier is “#03##” followed by the variable-length destination extension (dx)and a “#” symbol. Select:(B) Data Prompt: Data = Response: # 03## dx#3 1. Enter the action to perform when the data is matched. The V2 prompt is appropriate in this situation. Select:(C) Action Jhmpt: Action = Response: V232. Enter the time out value. For this template the time out value is 1 second. Sekct:(D) Timeout -Prompt: Timeout = Response: 10 (tenths of a second)33. Enter the error action to perform if the template fails. As in the templates above, the only error action is to hang up. Sekct:(E) Error Action Prompt: Error Action = Response: H @28 Check Your Work and Save the Application34. Exit the Edit Template Menu. Select:(X) Exit i Reference Doe. Rev. A