Mitel Voice Processing Solutions Installation And Service Manual

							System Administration Task listPage 1 of 1
VoiceMemo Release 6.OA and later
TaskProcedure
System AdministrationActivate New Software......................................................................Cl? 7025
Add or Cancel a Phoneline Exception...............................................
Cl? 7022
Back Up a Class of Service
................................................................Cl?5412
Change Module
StatusFromHard Disk...........................................Cl’5314
Diagnose a Disk With System Online...............................................
Cl? 7029
Disk Addition (add.disk)
...................................................................CP6282
Do a Floppy Backup*..........................................................................CP 5703
Doa SystemReload 
(system.reload)..................................................
CP6267
Do
a SystemRestore(system.restore)................................................CP5704
Enable a Hard Disk...........................................................................cl? 7019
Enable a Module...............................................................................
CP 7014
Name the Configurations..................................................................
CP7004
Offline Disk Replacement (Non-Redundant/Redundant Systems).
...C P 6592
Online Disk Replacement (Redundant Systems)...............................CP 6283
Recover a Lost Console 
Passcode.......................................................CP 5303
RedundantDisk Addition(make,redundant)....................................CP
628 1Restore a Class of Service..................................................................
CP 5413
Run Diagnose From Diskette............................................................
CP 703 1
Run Diagnose From Hard Disk........................................................
CP 7030
Run Verify With System Offline.......................................................
CP 5701
Set the Site Name, Banner, and Code...............................................
CP 5415
Setthe System Time andDate..........................................................CP5414
ShutDown
aHardDisk...................................................................CP7017
Shut Down a System.........................................................................CP 6268
Update Disk Redundancy.................................................................
CP 7015
View Hard Disk Operational Parameters..........................................
CP 5313
View or Edit History File..................................................................
CP 5304
View
theConfigurationNames.........................................................CP7005
Note:Procedures for building the customer database are in the
VoiceMemo Reference and Con$guration Manual.For additional information, refer to the 
Centigvam Series 6
Technical Reference Manual, and the Sys.teem ImplementationGuide. For detailed information about optional features, refer to
the respective optional feature manual.
Updates to procedures and the Model 70 are issued to the field in
Centigram’s Notices 
to InstaLlers. You should add them to this
guide, as appropriate. 
						

							cp 5303Recover a Lost Console 
PasscodePage 1 of 1VoiceMemo Release 6.OA and later
This procedure describes how to access the console after the Root or Super-user console
passcode has been lost.
It is assumed the module attached to the console has been shut down following the
procedure listed in CP 6268.
WARNING!This procedure requires the server to be removed from normal operation.
Centigram recommends that you run this process during periods of low
call 
trafhc.
Step8.
1.Start the Series 6 server and bypass the normal login and password.
Pr0mpt: Login :
Response: bypass
prompt: Password:
Response: bypass
2.When prompted, insert the Service diskette..
PTOV.Z~~: Insert the SERVICE diskette, then presscEnter> to
continue.
Response: Insert the Service diskette and press Enter.
3.Enter the new password.
Prompt: Enter new password:
Response: The new Root or Superuser password, up to 253 alphanumeric
characters.Prompt: Re-enter new password:
Response: Repeat the new root or Superuser password.The following message appears:
Password changed.
4.The server then automatically starts the console.
Reference 
						

							CP 5304View or Edit History FilePage 1 of 1
VoiceMemo Release 6.OA and later
The History File is a record of modifications made to the server. Entries are made to the
record by the system administrator, your distributor, or Centigram technical personnel.
You must review this record prior to updating software on the server to verify that no
custom changes have been made to the server that are over-written with the new
software.This procedure describes how to view or edit the History File.
step
1.Reach the System Maintenance Menu, then from the Additional Options Menu go
to the Utility Menu, then to the History Menu.
*.
CD Show the History File
2.Review the History File.
Sekct:(S) Show file
Prompt: Enter record number or a for all non-empty
records:
Response: Number of a specific record to review,
or A for all non-empty records.
The server displays the file to the console. Use the following commands to control
scrolling:To stop scrolling:
Press Ctrl-STo restart scrolling:Press 
Cd-Q
GXDUpdate the History File3.Enter information to the History File.
Select:(U) Update file
sPr0772pt: Contact person name:
Response: Name of the person who made changes to the server, up to 
15
characters.
Prompt: Reported problem:
Response: Description of the problem you encountered, up to 
79 characters.
Prompt: Fixed problem:
Response:Description of changes you made to the server to correct the reported
problem, up to 159 characters.
Prompt Other comments:
Response: Any other necessary information, up to 79 characters;
press Enter to leave blank.
Reference
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							View Hard Disk Operational ParametersPage 1 of 2VoiceMemo Release 6.OA and later
This procedure describes how to determine the hard disk size and manufacturer.
Step
1.Reach the System Maintenance Menu, then go to the Hard Disk Utilities Menu.
2.Review the hard disk information.
Select:(0) Display the Operation Parameters for a disk
Prompt: Enter the hard disk as bus:id pair:
Response: The bus and SCSI ID numbers, separated by a colon, of the disk to be
reviewed.
0The following is a sample Operational Parameters Report.. .Operational Parameters for Hard 
Disk 0:OVendor: FUJITSU
Model:M2684S-512
Rev:2026Page 1 
- Error Recovery Parameters
AWRE: TRUEARRE: TRUE
TB: FALSERC
: FALSE
EER: FALSEPER : TRUE
DTE : FALSEDCR
: FALSE
Read retry count:
4Correction span:22Head offset count:0Data strobe offset count: 0
Write retry count:
0
Recovery time limit:0
Changeable page 1 data:
flags=Oxef,rd_retry=255, c-span=O, hd=O, ds=O,
wt-retry=O, rcv=OPage 2 
- Disconnect/Reconnect Parameters
Buffer full ratio:0Buffer empty ratio:0Bus inactivity limit:50Disconnect time limit:
12800
Connect time limit:
0Maximum burst size :0Data transfer disconnect control: 0
Changeable page 2 data:
bf_ratio=255, be_ratio=255, inact=O, disc=O, con=O,
burst=O, dtdc=O
Reference
vIenu Map 8
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							CP 5313
Page 2 of 2
VoiceMemo Release 6.OA and later
StepPage 3 
- Format Parameters
Tracks per zone:6Alternate sectors per zone:3Alternate tracks per zone:0Alternate tracks per logical unit: 6
Sectors per track:
-74
Data bytes per sector:512
Interleave factor:
1
Track skew factor:23
Cylinder skew factor:29Flags:
0x40
Changeable page 3 data:
*.
tpz=o,aspz=65535, atpz=O
atpl=65535,sec_per-trk=O,data-bytes=65535interleave=O, trk-skew=O, cyl-skew=O,flags=OxOPage 4 
- Drive Geometry Parameters
Number of cylinders:2380
Number of heads:
6
Write precomp cylinder:0
Redunced write current cylinder: 0
Step rate:
0Landing zone:0RPL:0
Rotational offset:0
Rotational offset:0
Disk capacity:
1039328
Press any key to continue....
3.Press any key to return to the Hard Disk Utilities Menu.
Reference 
						

							cl? 5314
Change Module Status From Hard Disk
Page 1 of2
VoiceMemo Release 6.OA and later
This procedure describes how to change the status of a module using the Maintenance
From Hard Disk Menu. When changing the status of multiple modules, always change
the one the console is attached to last.
FOR THE MODEL 120 AND MODEL 70 ONLY: Some system prompts in thisprocedure may contain generic references to other multiple-module Centigram Series 6
products. In such cases, shaded areas indicate a difference in operations for the Model
120 and Model 70. The Model 120 and Model 70 models are equivalent to “one
module” servers. When asked for the number of the host or module, always enter 
“ 1” or
“a”.This procedure applies to servers using either SCSI or IDE hard disks. All SCSI
references in this procedure are for SCSI servers only.
8.step .
Reference
1.Boot the system to the Maintenance From Hard Disk Menu. If the module is
currently disabled, it will boot to the Maintenance From Hard Disk Menu by
default.
Prompt: Run MAINTENANCE from Hard Drive?
Response: y
2.Specify the program you want to execute.
Prompt: Enter one of the names:
Response: host.status
3.Go to the task you want to perform.
GD Enable The Module
4. Enable the module.
Select:(E) ENABLE a module
Prompt:Input a host id in the following range:n n n n
Which module?Response: Enter the number of the module you want to enable.
(Enter 1 or a for
AIP120/70.)
Note:When changing the status of multiple modules, change the
module attached to the console last.
The module you specify automatically resets itself and returns to normal operation.
5.Repeat step 4 to enable multiple modules. (Not vaild for Model 120 or Model 70.)
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							CP 5314Page 2 of 2
VoiceMemo Release 6.OA and later
Refirence
GBDisable The Module
6.Shut down the module.
Select:(D) DISABLE a module
Prompt: Input a module id in the following range:
n n 
n nWhich module?
Response: Enter the number of the module you want to shut down. (Enter 1 or a
for 
AIP120/70.)8.
Note:When changing the status of multiple modules, change the
module attached to the console last.
Prompt: Type disableto confirm your request:
Response: disableThe module you specify automatically resets itself and boots in the Maintenance
from Hard Disk Menu.
7.Repeat step 6 to enable multiple modules. (Not vaild for Model 
120 or Model 70.)
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							c&412Back Up a Class of ServicePage 1 of 1
VoiceMemo Release 6.OA and laterThis procedure describes how to back up the defined Classes Of Service (COS) for the
system. This program should be run in addition to the floppy backup program. This
program is not a replacement for the floppy backup program.
Step
1.From the System Maintenance Menu, go to the System Configuration Menu.
2. Start the backup.
Select:(B) Backup COS
Prompt: VoiceMemo Selective Backup
Insert Backup Diskette 1 in floppy drive 

EnterY when ready, N to quit
Response:Insert the floppy diskette and press Y to continue,N to quit.
3.If the diskette has not been formatted in QNX, format the diskette.
Prompt:
Invalid backup diskette...need formatting
Enter
Y for formatting, or ‘N to quit:Response: Y to format the diskette,
N to abort the backup process.
The system formats the diskette, if required, then proceeds with the backup.
4.Insert more diskettes as specified by the server.
5.Store the diskettes in a safe location.
ReferenceMenu Map
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							cl?5413
Restore a Class of ServicePage 1 of 1VoiceMemo Release 6.0 and later
This procedure describes how to restore the defined Classes Of Service (COS) for the
server. This program is not the same as the restore program found on the Maintenance
From Hard Disk Menu.
Step
1.From the System Maintenance Menu, go to the System Configuration Menu.
2. Start the restore.
Select:(A) Restore COS
prompt: VoiceMemo System Configuration, FCOS and LCOS
Restore Program
Insert Backup Diskette 1 in floppy drive
EnterY when ready, 
N to quit
Response:Insert the floppy diskette and press Y to continue,
N to quit.
The server verifies the diskette.
3.Specify the types of Classes of Service to be restored.
Jrompt: Do you want to restore the FCOSs?
Response: Y to restore,N or Enter to not restore.
Prompt: Do you want to restore the LCOSs?
Response: Y to restore,N or Enter to not restore.
Prompt:Do you want to restore the NCOSs?
Response: Y to restore,N or Enter to not restore.
mThe server restores the specified Classes of Service and returns to the System
Configuration Menu.
C
Reference
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							cl?5414Set the System Time and DatePage 1 of 1
VoiceMemo Release 6.OA and later
This procedure describes how to set the system time and date.
StepReference
1.Reach the System Maintenance Menu, then go to the System Maintenance -Additional Options Menu.
2.Change the time and date as necessary.
Select:(T) Time and Date
Prompt: System time/date: [current settings]
Menu Map 12
Enter new value or press 
 to leave unchanged.
Enter date (mm-dd-yy)*.Response: The correct date in the format of mm-dd-yy,
or press Enter to keep the current information.
Prompt Enter time (hh:mm [am/pm])
Response:The correct time in the format of hh:mm and the am or pm
designation,or press Enter to keep the current information.
The server responds with the entered time and date, then returns to the System
Maintenance 
- Additional Options Menu.Note that all modules are set to the same
time.
Dot. Rev. A