Mitel Voice Processing Solutions Installation And Service Manual

							Configure Fujitsu Starlog IntegrationPage 1 of 3VoiceMemo Release 5.03 and later
This procedure summarizes the steps required to install and configure the Enhanced 
In-band Integration feature to work with the Fujitsu 
Starlog PBX. Refer to the appendixes
for reference information about this integration.
There are two sections to installing this integration: installing and configuring the
VoiceMemo software, and configuring the Fujitsu Starlog PBX. Refer to your Starlogdocumentation for help when configuring the PBX, if necessary.
SCP
@ED Configure the VoiceMemoSystem
1.Install the Enhanced In-band Integration optional feature diskette.
2.Define a line group for the integration.
8.3.Assign the Enhanced In-Band Integration application to the line group.
4.Select the 
Starlog integration application for the line group.
5.If your VoiceMemo system has Release 5.03 software, set the number of in-band
tasks per module to 20% of the number of in-band ports in each module.If your
system has Release 5.04 software, the system automatically configures the required
number of tasks.
6.Refer to the Task List in your 
VoiceMemo Reference and Conjgwation Manual to
find procedures to configure any of the options below for the integration line group.
You can reach these options by selecting Other Features from the online Enhanced
In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
lConfigure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
lDefine an Attendant’s Mailbox
lConfigure 
Passcode Parameters
l Enable Dial-by-Name
lSet a default language for the line group
lEnable multiple messages for outside callers
Reference
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Page 2 of 3VoiceMemo Release 5.03 and later
Step
7.Set the following phone line exceptions for each line in the line group:
Exception Value 
Descriotion3 2 Dial Tone Detect Time
9 20 Ringing Timeout
25 Y Enable DTMF Column 3
14040 Loop Break Detect Time
14490 In-ring Off Time
148 3In-ring On Time Low
152 1500In-ring Minimum Power
1648 DTMF Output Duration
1762 DTMF Output Level
Note:If the VoiceMemo system has the Receptionist II optional feature, the
Ringing Timeout (line exception 9) must be 3 seconds 
kss than the
switch’s Ring No Answer timer.
8.If desired, add feature bit 017 to users’ FCOS’s to reduce the amount of time that
the 
VoiceMemo system waits before clearing a port after an undetected caller
hangup.
9.If desired, add feature bits 161 and 162 to users’ 
FCOS’s, and have users activate
their conditional greetings.
10. If your 
AIP VoiceMemo system has the Receptionist II optional feature installed,
enable it from the online menus, then define the extension numbers for the
Receptionist II ports. Set the Receptionist Dial String to +#++.
11. Create a second line group and configure it for DTMF-to-PBX message waiting, or
configure a serial port for RS-232 message waiting. See the 
WceMemo Refeerence
and C&j&ration Manualfor details.Set the following line exceptions for DTMF-to-PBX message waiting:
ExceptionValue
Descrintions
6OffDTMF Detect Enable
164
8DTMF Output Duration
1762DTMF Output Level
GD Configure the Fujitsu Starlog PBX
1.Cross-connect phone lines from Starlog PBX 8SLC cards to the VoiceMemo system
phone ports.
2.Connect the Starlog and VoiceMemo systems to same ground point.
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Reference
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Step
3.CMC 102:
FLGN
2
15
49
109
110
111
112
136Set the following system parameter flags to the indicated values:
Value
Descrintion
1OPS ring pattern = station ringing (1s on, 3s off)
1Enable message waiting for all 500/2500 sets
10Send filler digit (0) to VoiceMemo when required
1Enable called party auto-disconnect on hangup
1Enable stutter dial tone if no message waiting lamp
0Set voice mail integration pattern zero (0)
3 or4Set to extension length on PBX; if mixed length, set to 4
1Set standard busy tone*.4.CMC 104: Define a class of service for the 
VoiceMemo ports. Allow any required
trunk group access.Include feature number 87.
5.CMC 104: Include feature number 89 in the classes of service for all VoiceMemo
users.
6.CMC 200: Assign a phantom station for use as a 
VoiceMemo pilot number. Use
an easy-to-remember number for this station.
7.CMC 201: Set each message waiting port as an originate-only port (I’2 
=2).
8.CMC 204: Set l?3=1 for each VoiceMemo port to disable distinctive ringing.
9.CMC 204: Set P4=1 for each 500/2500 set with a message waiting lamp.
10. CMC 206: Set P4 
=l for the VoiceMemo lines that are used for message waiting.
Include the ACD pilot if you have placed the 
VoiceMemo ports in an ACD.
11. CMC 251: Set the trunk directory numbers to all zeros 
(P3=0000) on all trunks
that can reach 
VoiceMemo.12. CMC 254: Lengthen the duration of DTMF sending to 128 milliseconds as
follows:
Pl =o-P2= 10
I?3 = 213. CMC 301: Create a circular hunt group that contains all of the phone lines
connected to the 
VoiceMemo system. You must include the message waiting line(s)
to allow the message waiting return call to reach the hunt group.
14. CMC 308: Build an ACD group consisting of the phantom pilot and only those
lines assigned to the Enhanced In-band Integration. Do not include the message
waiting ports.
15. Forward 
VoiceMemo user telephones to the phantom extension.
Reference
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							Configure AT&T System 25 IntegrationPage 1 of 1VoiceMemo Release 5.03 and later
This procedure summarizes the steps required to install and configure the Enhanced 
In-band Integration optional feature to work with the AT&T System 25 PBX. Refer to the
appendixes for reference information about this integration.
After completing the steps below, you will need to program your switch to pass in-band
call information to the 
AIP VoiceMemo system. Refer to your PBX manual for
additional information.
SteD
1.Install the Enhanced In-band Integration optional feature diskette.
2.Define a line group for the integration.*.
3.Assign the Enhanced In-Band Integration application to the line group.
4.Select the AT&T System 25 application for the line group.
5.If your VoiceMemo system has Release 5.03 software, set the number of in-band
tasks per module to 20% of the number of in-band ports in each module.If your
system has Release 5.04 software, the system automatically configures the required
number of tasks.
6.Refer to the Task List in your VoiceMemo Reference and Configuration Manual to
find procedures to configure any of the options below for the integration line group.
You can reach these options by selecting Other Features from the online Enhanced
In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
lConfigure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
0Define an Attendant’s Mailbox
l
Configure Passcode Parameters-
* Enable Dial-by-Name
lSet a default language for the line group
0Enable multiple messages for outside callers
7.Exit and save your changes.
8.Configure either RS-232 Message Waiting or DTMF-to-PBX Message Waiting.
See your 
VoiceMemo Rejb-ence and Con..guration Manual for details.
9.Cross-connect phone lines from the System 25 to the VoiceMemo phone ports.
10. Connect the System 25 and 
VoiceMemo system to same ground point.
Reference
1P 5402
1P 6028
1P 7006
1P 7010
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							Configure Northern Telecom NorstarIntegrationGP 507Page 1 of 4
VoiceMemo Release 5.03 and later
This procedure summarizes the steps required to install and configure the Enhanced 
In-band Integration feature to work with the Northern Telecom 
Norstar KSU. Refer to the
appendixes for reference information about this integration.
There are two sections to installing this integration: installing and configuring the
VoiceMemo software, and configuring the Norstar. Refer to your Norstardocumentation for help when configuring the switch, if necessary.
Step
@D Configure the VoiceMemo System
I.Install the Enhanced In-band Integration optional feature.
2.Define a line group for the integration.a.3.Assign the Enhanced In-Band Integration application to the line group.
4.If your 
VoiceMemo system has Release 5.03 software, set the number of in-band
tasks per module to 20% of the number of in-band ports in each module.If your
system has Release 5.04 
sofixare, the system automatically configures the required
number of tasks.
5.Select the Norstar template set.
6.Use the Edit Templates option to modify the Data field in templates 2 and 3. The
Data field for template 2 must contain the prefix digit used by your switch (if any)
and the pilot number of the hunt group of VMI lines.The Data field for template 3
must contain the 
prefx digit (if any) and “d3”which means to expect a f=ed-lengthextension of three digits.
Alternatively, you can use Xl in place of the 
prefuc digit in the Data field. This
causes the 
VoiceMemo system to ignore one digit. The system still expects a digit
(the 
prefer digit)f
rom the Norstar, but it will accept any digit.
ReferenceDP5402
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step
I7.Refer to the Task List in your 
VoiceMemo Reference and Corzfguration Manual to
find procedures to configure any of the options below for the integration line group.
You can reach these options by selecting Other Features from the online Enhanced
In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
lConfigure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
lDefine an Attendant’s Mailbox
l Configure 
Passcode Parameters
* Enable Dial-by-Name
lSet a default language for the line group
lEnable multiple messages for outside callers
8.Set the following phone line exceptions for each line in the line group:
ExceptionValueDescription
2360Flash-hook Time
3224DTMF Receive Debounce Time
16670Interdigit Delay Time
9.If your 
VoiceMemo system has the Receptionist II optional feature, set the Pre-DN
dial string to 
S+*70 for blind transfers. The Compact and Modular DR2 do not
support supervised transfers over the VMI lines.
If you have a 
Norstar DR3 or DR4 and want to use supervised transfer, set the Pre-DN dial string to 
S+2, set the Connect Dial String to S+*3,* and set the Dial Suing
for Return on Called Party Busy or RNA to 
S+2.
See your Receptionist II Manual for details.10. Exit and save your changes.
11. If the systems are near each other, connect the switch and 
VoiceMemo systems to
the 
same ground point.
12. Configure a line group for DTMF-to-PBX Message Waiting with the following
values:Pre-DN On Dial String =
S+*lPre-DN Off Dial String =
S+#l
See your VoiceMemo Reference and Confguration Man&for procedures onconfiguring DTMF-to-PBX Message Waiting.
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Step
GD Configure the Northern Telecom Norstar
1.Install VMI modules for all integration lines as instructed in the Norstar Voice Mail
Inte$zce Installation Gzriu’e. Connect lines from the Line Jacks on the VMIs to
available telephone ports on the KSU. Connect lines from the Terminal Jacks on
the 
VMIs to line card ports on the VoiceMemo system. Plug in the power supplies
for the 
VMIs. Mount the VMIs on the wall after connecting them to both the KSU
and the 
VoiceMemo system.
2.Install ATAs or additional VMIs for all VoiceMemo system outdial ports, including
any used for DTMF-to-PBX message waiting.
3.Use an M7310 or M7324 telephone to determine the feature codes assigned to each
VMI.(The KSU automatically assigns feature codes to each VMI and assigns
intercom numbers 
(DNs) to each VMI line.)
4.Use the VMI feature codes to determine the intercom numbers assigned to each
VMI line.
5.For Compact DR2 and Modular DR2 systems, ensure that each VMI DN is
configured as follows:
Under Permissions:
Held Line Reminder =
YES
Full Handsfree =NO
Handsfree Answerback =NO
Pick Up Group =NO
Paging Zone =NO
Under Line Access:
Intercom line is assigned as the prime line.
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Step
6.For Modular DR3 and DR4 systems, ensure that each VMI DN is configured as
follows:
Under Permissions/Capabilities:Set Lock =NONE
Full Handsfree =NO
Handsfree Answerback 
=NO
Pick Up Group =NO
Page Zone =
NO
Auxiliary Ringer =
NO
*.Hotline 
=NO
Priority Call =NO
Under Line Access:
Answer DN =
NO
Line Pool Access =NO(If a line will be used for outdialing, set to YES.)
Two intercom lines are assigned, with one assigned as the prime line.
7.Program the first VMI DN to call forward for both busy and no answer conditions
to the second VMI DN. Program the second VMI DN to call forward to the third
VMI DN, and so on. Program the last VMI DN to call forward to the first VMI
DN. This will ensure an efficient use of ports for both systems.
8.Program any DNs used for message waiting indication to call forward all calls to the
first VMI DN in the Enhanced In-band line group.This will allow users to press
the message key on their phones and be connected to the Enhanced In-band line
group.
9.Program the following translation codes (L = link or flash):
sSet message waiting =L*ICancel Message Waiting =
L#lCall Transfer =
L*70Forward 
Prefer =6
Disconnect Code 
=(clear this field)
Note:The default Disconnect Code is a dial tone, which means that the
Norstar will return dial tone to the VoiceMemo port when a caller
hangs up. You may want to set this code to 9 for integration ports
without Receptionist II software, or ## for ports with Receptionist II.
Both of these codes tell the 
VoiceMemo system to end a call session.
10. Program all user phones to call forward on both busy and no answer conditions to
the first VMI DN.
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							Configure AT&T Legend IntegrationGP508Page 1 of 1
VoiceMemo Release 5.03 and later
This procedure summarizes the steps required to install and configure the Enhanced 
In-band Integration optional feature to work with the AT&T Legend PBX.
After completing the steps below, you will need to program your switch to pass in-band
call information to the 
AU? VoiceMemo system.Refer to your PBX manual for
additional information.
smReference
1.Install the Enhanced In-band Integration optional feature diskette.
2.Define a line group for the integration.
3. Assign the Enhanced In-Band Integration application to the line group.
&,4.Select the AT&T Legend application for the line group.
5.If your VoiceMemo system has Release 5.03 software, set the number of in-band
tasks per module to 20% of the number of in-band ports in each module.If your
system has Release 5.04 software, the system automatically configures the required
number of tasks.
6.Refer to the Task List in your VoiceMemo Reference and Conjguration Manual to
find procedures to configure any of the options below for the integration line group.
You can reach these options by selecting Other Features from the online Enhanced
In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
lConfigure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
lDefine an Attendant’s Mailbox
lConfigure 
Passcode Parameters
-l Enable Dial-by-Name
lSet a default language for the line group
lEnable multiple messages for outside callers
7.Exit and save your changes.
8.Configure either RS-232 Message Waiting or DTMF-to-PBX Message Waiting.
See your VoiceMemo Reference and Con$guration Manual for details.
9.Cross-connect phone lines from the Legend to the VoiceMemo phone ports.
10. Connect the Legend and 
VoiceMemo system to same ground point.
1P 5402
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							GP 509Configure Northern Telecom MTX IntegrationPage 1 of 1
voiceMemoRelease 5.03 and later
This procedure summarizes the steps required to install and configure the Enhanced 
In-band Integration optional feature to work with the Northern Telecom MTX switch.
After completing the steps below, you will need to program your switch to pass in-band
call information to the AIP 
VoiceMemo system. Refer to your PBX manual for
additional information.
SteD
1.Install the Enhanced In-band Integration optional feature diskette.
2.Define a line group for the integration.
3. Assign the Enhanced In-Band Integration application to the line group.
.,
4.Select the Northern Telecom MTX application for the line group.
5.If your VoiceMemo system has Release 5.03 software, set the number ‘of in-band
tasks per module to 20% of the number of in-band ports in each module.If your
system has Release 5.04 software, the system automatically configures the required
number of tasks.
6.Refer to the Task List in your VoiceMemo Reference and Confgwation Manual to
find procedures to configure any of the options below for the integration line group.
You can reach these options by selecting Other Features from the online Enhanced
In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
.Configure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
lDefine an Attendant’s Mailbox
lConfigure 
Passcode Parameters
al Enable Dial-by-Name
*Set a default language for the line group
lEnable multiple messages for outside callers
7.Exit and save your changes.
8.Configure either RS-232 Message Waiting or DTMF-to-PBX Message Waiting.
See your VoiceMemo Reference and Confguration Manual for details.
9.Cross-connect phone lines from the MTX to the 
VoiceMemo phone ports.
10. Connect the MTX and 
VoiceMemo system to same ground point.
Rejbence
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