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Mitel Voice Processing Solutions Installation And Service Manual
Mitel Voice Processing Solutions Installation And Service Manual
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About This ManualThis manual describes how to configure El or Tl in any of the Centigram Series 6 Communications Servers: 0Model 640 0Model 120 aModel 70 Who Should Read This ManualThis manual is intended for technicians and administrators whk are responsible for configuring El or Tl on the Centigram Series 6 server. How to Use This ManualThis manual contains detailed reference information, a list of tasks that you can perform, a collection of procedures for performing the tasks, and reader aids such as menu maps. Reference ChaptersmUse the material in Chapters 1 and 2 for detailed inquiry into the configuration of El or Tl in a Centigram Series 6 Communications Server. These chapters discuss how components are related, elaborates on concepts, gives operational details, and contains all necessary tables and figures about configuration. Use the Centigram Series G Instalhion and Service Manual appropriate for your platform for an actual serVer installation and the VoiceMemo Reference and Conjpration Manual for VoiceMemo software configuration. Task listsThe task list is located in the Configuration section. Use the task list, starting with a principal task (shown in boldface), to configure El or Tl. Each task listed is described in more detail in a procedure. The task list is alphabetized, which helps most readers find the desired task (and procedure) quickly. No particular sequence of tasks is implied. The following example shows how a task list is organized: vii
About This ManualVoiceMemoRelease 6.OA andlater Message Delivery Configuration..........................................................CP Allow Mailbox Owners to Control Message Delivery............................ CP 333 Allow Receipt of Urgent Pages or Urgent Message Delivery Only........C P 33 ProceduresProcedures follow the task list in the Configuration section. Follow the steps in Centigram Procedures (Us) to accomplish the desired tasks. Readers familiar with a Centigram Series 6 server can use the CPs as a checklist if desired, while readers new to a Centigram Series 6 server can use CPs for step-by-step instructions. A reference column in each Cl’ contains pointers, when necessary, to supplemental information such as another procedure, another manual, a technical reference, or a menu map. Each Cl’ is numbered for document identification and referencing; numbering does not indicate a sequence of performance. A numerical list of all CPs in this manual is also provided. It gives each CP’s title, Chapter number, and which other procedures either call it or are called by it. -Menu Maps and Other Navigation Aids Most of the documents in the new Centigram Series 6 document library have menu maps. You can refer to .these document navigation aids at any point to help you reach a menu. And don’t overlook the index; it is the fastest way to find all references to a specific topic. 2. .VIII
About This ManualWorksheetsYou will find blank worksheets in the back of this manual. Instructions for completing the worksheets are in the Reference chapters. Many of the CPs assume you have completed the appropriate worksheet. Conventions Used in This ManualThe procedures in this manual use the following conventions to describe how you enter El or Tl configuration information and how information is displayed on the Centigram Series 6 server console: 8. Press EnterPress the Enter key.For example, “Press Enter if the current number is correct.”On some keyboards, this key is labeled “Return” or has a return arrow (J) on it. Enter boldType the text shown, then press the Enter key. For example, “Enter the line number (l-24)” means type a number from 1 through 24, and then press the Enter key.Words or characters in bold type indicate either a value to be entered by you exactly as shown or, when used to indicate a variable entry, describe the type of value to be supplied by you. See example above.What you select from a displayed menu /A displayed prompt for information Select: (G) Current Group . / Prompt: Enter a group number =Response: Number of the line group (l-24) to be used for the application. \ What you enter in response to the prompt Note:Unless otherwise stated, press Enter after each response you enter.ix
About This Manual Reader Advisories Reader advisories used in this manual are shown below. Note:Information especially useful in relation to this procedure. CAUTION!Information that helps you prevent equipment or software damage. A @ 0 I0 A5 CAUTION!. .Information that helps you avoid electrostatic discharge (ESD) damage to the equipment. WARNING!Information that helps you prevent an interruption to telecommunications traffic. WARNING! A hazard that can cause you personal injury. DANGER!Warns of a condition that could severely injure or kill you.
About This Manual Before You StartThis manual assumes that you are familiar with using a console and keyboard. This section describes how to use the Centigram Series 6 server effectively. Console Tips and TechniquesThe tips and techniques offered in the following paragraphs can make configuration entry sessions at the Centigram Series 6 server maintenance console more productive. Viewing MenuslWhen you finish entering a value for a parameter, the server displays an abbreviated form of the current menu, called the “short menu.” To view the complete current menu when a short menu is displayed, just press Enter.*. lTo return to the Main Menu from any VoiceMemo application configuration menu, press X (Exit), until the Main Menu appears. Accepting Defaults 0To accept a default displayed in a prompt, just press Enter. lTo accept a default displayed in a menu, no action is necessary. Avoiding Automatic Exit Aa CAUTION!The Centigram Series 6 server “times out” after 15 minutes. This means that if you do not enter anything at the console for 15 minutes, the server automatically exits from the current program. When this happens, all work that has not been saved on the disk is lost. To avoid being timed out and losing your work, follow these steps: 1.When you need time to think, write down the name of the current menu. 2.Exit to the (server) Main Menu. 3.When you want to continue your work, enter the appropriate menu options to regain your place. xi
AboutThis ManualIf you find that the Centigram Series 6 server has timed out, follow the steps below. If your screen is blank, press any key to reactivate the screen and then continue with these steps. 1.Press any key to start the login sequence. 2.Enter your user ID and password (if requested). 3.Starting from the Main Menu, enter menu options to proceed to the menu from which the server timed out. 4.Reenter data as needed to regain lost work. Quitting an Entry SessionAt any point during entry of offline or online parameters, you cari quit.Quitting discards all parameter entries you have made and leaves the VoiceMemo application configuration the way it was before you started entering parameters. To quit from the VoiceMemo Configuration Offline or Online Menu: Select:(OJ Quit -- Forget Changes Prompt: Quit and forget changes? (y/n) = Response: Y to return to the VoiceMemo Configuration Main Menu. Shortcut Commands You can use the Ctrl (Control) key or the / (slash) key while simultaneously pressing another key to execute shortcut commands at an Centigram Series 6 server maintenance console.To do this...Type... Activate a timed-out console. =lY keyFrom the offline or online menus, or FCOS, LCOS, LxGCOS menus, return to the VoiceMemoConfiguration Menu and save any entries. From the offline or online menus, or FCOS, LCOS, /QYGCOS menus, return to the VoiceMemoConfiguration Menu without saving any entries. Stop scrolling a displayed report. Cd-SResume scrolling a displayed report. Cd-QReturn to the VoiceMemo application when a # or $Ctrl-D OY type exit prompt is displayed. 2xii
1 El Digital Trunk ConnectivityThis chapter has a description and brief technical overview of the El digital trunk connectivity available for Centigram Series G Communications Server. El PCM Trunking OverviewThe Series 6 Communications Server includes El digital trunk connectivity as a standard feature. This feature facilitates Series 6 server integration with switches which predominantly use digital trunks for connection to the telephone network and to special service equipment such as the Series 6 server. *.The Model 70 and Model 1201 both support only one El trunk, the Model 120sand the Model 640 each support up to 3 El trunks (up to the maximum 60-port system capacity).If you need an introduction to the El Digital Trunk Connectivity feature of the Series 6 server for overall applications information, this section is written for you. If you need an introduction to the El Digital Trunk Connectivity Feature as a general review before configuring it or troubleshooting it, this section is also for you. This section briefly reviews the structure of an El frame and time slot assignment for common channel signaling. It also discusses Series 6 server/El applications, El features, functional operation, alarms, and specifications. This section is not intended to be a comprehensive discussion of digital trunking. For more information on digital encoding of voice signals and digital transmission, refer to the many external resources on the subject. Also, contact Customer Training for the use of digital transmission in Centigram equipment. Dual El Digital Trunk MultiplexingThe standard El frame (Figure l-l) contains 256 bits divided into 32 time slots of 8 bits each. At 8,000 frames per second, the El bit rate is 2.048 Mbps. Time slot 0 in each frame is used for framing bits and for error-checking bits. Time slots 1 through 15 carry PCM channel circuits 1 through 15, and time slots 17 through 31 carry PCM channel circuits 16 through 30. (The PCM h cannel circuits carry data- that is, digitized voice signals.) Time slot 16 in the El trunk KM frame is reserved for line supervision and signaling. 1-l
El Digital Trunk ConnectivityTime Slot012315 16 17 \ \30 31 Voice Channel Bits 1 - 8 Framing & Error Checking Bits 1516ss7 Common Channel Signaling29 30: Bits 249 - 256 557121 .EPS Figure 1-1E 1 Frame Organization*. Common Channel Signaling (CCS)-.“Common channel signaling” refers to signaling information for a set of KM channels.In the case of a digital trunk, CCS carries signaling information for multiple PCM channels in one or more trunks. The signaling data uses time slot 16. Currently, the Series 6 servers use one type of CCS: Signaling System 7 (also known as CCITT C7). Typically, Series 6 servers equipped with El trunks as a standard feature will also be equipped with the SS7 Optional Feature (refer to the SS7 Integration optional feature documentation for your system for further information). Note:The Series 6 Server supports SS7 as the only CCS optional feature. Channel associated signaling will be available in a future release. VoiceMemo and E 1 -ApplicationsDigital trunk connectivity in a Series 6 server is available as a standard feature where the system connects to the local switch through El digital trunks. A Series 6 server module with digital connectivity has one or more Dual El digital trunk interface cards with one or more voice service cards (DSP30 cards, FaxMemo cards, and so forth). Digital and analog trunks can coexist in the same Series 6 server. Though not typical, such a mix could be implemented in an application where analog trunks exist and a digital trunk is added. i 1-2
El Digital Trunk ConnectivityE 1 Connectivity FeaturesModel 120s and Model 640 Series 6 servers can support a total capacity of 60 PCM voice-application channels per module. Model 70 and Model 1201 Series 6 servers can support a total capacity of 30 KM voice application channels per module. Note:“Port” as used elsewhere in Series 6 Communications Server documentation, when used in the context of digital trunk connectivity, equates directly to “KM channel,” “channel,” and “circuit.”Model 120s and Model 640 Series 6 server modules can support up to two Dual El Digital Trunk Interface cards with two trunks per card for Series 6 server-to-network connections (for example, for incoming-to-help line connections). Some of the PCM circuits can be allocated for network-to-network connections (for example, for incoming to help line connections). “,The user can enable or disable CRC error checking on the trunks and set line coding for the CCITT-standard HDB3 (high density bipolar 3) The system clock can be slaved to the incoming PCM signal or can be set to synchronize with an internal free-running reference. Tip:To optimize fault tolerance on your system, configure your trunks with the voice application circuits evenly divided between each trunk. Then, for example, in a host with four trunks, a single trunk going out of service results in the loss of only one-fourth of your total available circuits. E 1 Connectivity Functional OperationFrom the standpoint of implementation, the El trunk is expected to be the primary trunk interface to the local switch. Setup through the VoiceMemo Physical Resource Configuration Manager, the Series 6 server expects the Dual El trunk interface card to connect to an SS7 Protocol Conversion Card. The Dual El trunk interface card handles El frame multiplexing and demultiplexing, clock extraction, and so forth. However, because it extracts and interprets the signaling data important to call setup, tear down and routing, the SS7 Signal Processor card must be present before call processing can occur. 1-3