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Mitel Voice Processing Solutions Installation And Service Manual
Mitel Voice Processing Solutions Installation And Service Manual
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Enhanced In-band Integration Menu ParametersInteractions & Limitations This adds or subtracts without producing anyaddition carry or subtraction borrow. It is normally used to make a three-digit extension into a four-digit mailbox number, or vice-versa.For example, if an extension is 234 and the signed offset is +lOOO, the result is 1234. Calling Extension Absorbed DigitsLocation in Menus In-band Integration Menu What to Enter The number of leading input digits to absorb from the calling extension. The acceptable range is from 0 to 12 digits. Default 0 digits How It Works This absorbs a programmable number oidigits from the beginning of the calling extension number. Some switches and PBXs send digits (O-9, *, #) before the extension; this feature allows those digits to be removed. After the digits have been absorbed, the remaining digits are passed to the application templates. Interactions & Limitations Do not set this parameter to absorb the digits that identify different call types. See Also Called Extension Absorbed Digits Calling Extension Signed Off setLocation in Menus In-band Integration Menu What to Enter The numerical constant to be added to the extension received. Default 0 digits How It Works This feature adds or subtracts a specified offset to the incoming extension number.Offsets are added to or subtracted from the extension digits on a digit-by-digit basis.This allows for VoiceMemo mailbox numbers that are different from the switch dialing plan. Interactions 8r Limitations This adds or subtracts without producing anyaddition carry or subtraction borrow.It is normally used to make a three-digit extension into a four-digit mailbox number, or vice-versa.For example, if an extension is 234 and the signed offset is + 1000, the result is 1234. See Also Called Extension Signed Offset 2-5
Enhanced In-band Integration Menu Parameters CommentLocation in Menus In-band Edit Template Menu What to Enter Comments to help the user’s understanding of the application template. Comments can be a maximum of 128 characters long. Default Blank Current TemplateLocation in Menus In-band Edit Template Menu What to Enter The number of the template that you wish to modify or create.Default Template 1 How It Works This selects the template to edit in the integration application (for example, template 3 of 21). Each integration application can contain multiple templates. Other Requirements The template format and definitions for actions and data must be known before this menu is used. Interactions & Limitations The VoiceMemo system only checks the syntaxof the integration template (for example, the existence of comma separators), not the content. It is the user’s responsibility to ensure the template integrity. The Enhanced In-band Integration application functions according to the template; if the template is incorrect, the template language has no way to detect that a problem exists. _ Data Location in Menus In-band Edit Template Menu What to Enter Valid in-band events. These are the DTMF/MF and other events expected from the switch (for example, ring, dial tone, etc. ). Table 2-2 contains a list of all valid entries for the Data field.
Enhanced In-band Integration Menu Parameters Table 2-2Valid Data Field Entries Data o-9, *,#A-D
Enhanced In-band Integration Menu ParametersTable 2-3Valid Error Action Field Entries Error Action D#H T Wn wnvo Vlv2 v3 v4 V5* The systemw enabled.Description Dial DTMF digits n, (O-9, A-D) max 23 Hang-up Go off-hook Wink n/l OS of a second Wait n/l OS of a second Play login prompt with passcode required Play login prompt, passcode optional * Play Forward All greeting 8,Play Ring No Answer greeting Play Busy Forward greeting Play General greeting (Auto Receptionist or Message Center greeting) not require callers to enter a passcode if FCOS bit18 isTips & Techniques The Error Action Field entries are case sensitive - “w” is different from “W.” Interactions and Limitations If several templates experience a time out orreceive unexpected data, the template that is the last to match performs its error action.Line cards wink automatically when line exception 24 is enabled. Turn it off to control winks from the in-band templates. Note that you can control the time before a wink (wn), the duration of a wink (Wn), and the wait after a wink (wn). s Host NumberLocation in Menus In-band Integration Menu What to Enter Module number (1-4). Default 1How It Works This parameter works with the “Number of Inband Tasks on This Host” parameter to set the amount of system CPU resources assigned to an Enhanced In-band Integration.Use this parameter to select a module
Enhanced In-band Integration Menu Parameters (host), and then use the “Number...”parameter to set the number of tasks for the module. Repeat the procedure for each module that has phone ports assigned to an Enhanced In-band line group.Interactions & Limitations This parameter is only required for VoiceMemoReleases 5.02 and 5.03 software. Release 5.04 configures the number of tasks per module automatically. See Also Number of Inband Tasks on This Host Install ApplicationLocation in Menus Enhanced In-band Menu What to Enter The name of the application that you wish to install. Note that the name is case-sensitive, i.e., “Sys25” is not the same as “SYS25.”Default No default. How It Works The named application is loaded so that you can make changes or put it into service. You should backup the application if you make any changes. When you want to put an application into service, you must exit from the Enhanced In-band Menu to the Online Menu, and then choose to exit and save changes. The new application starts service on the next call into each phone port. Tips & TechniquesIf you are not sure of the application name or its spelling, use the List Applications option before attempting to install an application. See Also Application Name, List Application list ApplicationsLocation in Menus Enhanced In-band Menu What to Enter No entry required. How It Works This menu choice displays a list of all enhanced in-band applications on the system. Tips & Techniques Select this option before choosing Install Application if you are not sure of an application name or its spelling. See Also Application Name, Install Application 2-Y
Enhanced In-band Integration Menu Parameters MF EnableLocation in Menus In-band Integration Menu What to Enter Yes to enable MF signaling or No to disable. Default No (MF signaling disabled) How It Works When enabled, this parameter tells VoiceMemo to expect MF signaling from the switching system. Some switches and PBXs use Multi-frequency (MF) signaling, others use Dual Tone Multi-Frequency (DTMF) signaling. The VoiceMemo system only looks for one type of signaling during call setup, therefore you must set the integration to work with the signaling provided by the switching system. 8. Interactions & Limitations This parameter only affects signaling during thein-band call setup. Normal user interaction with the AIP system is always via DTMF. Next TemDlatesLocation in Menus In-band Edit Template Menu What to Enter The number of the next template or templates, separated by spaces, to compare further data against. Default Blank How It Works When incoming data completely matches a template specification and the template action does not play a greeting or hang up, the system looks at the templates listed here to continue comparing against incoming data. If more than one template is listed, the system compares all of them simultaneously. Number of In-band Tasks on This HostLocation in Menus In-band Integration Menu What to Enter The number of system tasks to service the in-band ports on a given module. The valid range is l-32. Default 2 2-10 i
Enhanced In-band Integration Menu ParametersHow It Works This parameter works with the Host Number parameter to set the amount of system CPU resources assigned to an Enhanced In-band Integration. First select a module (host), and then use this parameter to set the number of tasks for the module. Repeat the procedure for each module that has phone ports assigned to an Enhanced In-band line group. Tips & Techniques A good rule of thumb for determining the correct number of in-band tasks for each module is to begin with a value of 20% of the number of ports assigned to the Enhanced In-band line group.If more than two rings occur before a greeting is played, increase the number of tasks. An exception is for integrations that use line exception 24 to provide immediate wink on E&M trunks; in these cases the number of tasks should equal the number of in-band ports. Interactions & Limitations Each task uses more system memory; to preservesystem performance, do not configure more tasks than necessary. This parameter is only required for VoiceMemo Release 5.02 and 5.03 software. Release 5.04 configures the number of tasks per module automatically. See Also Host Number Save ApplicationLocation in Menus Enhanced In-band Menu (Release 5.04 only) What to Enter No entry required. How It Works When you select to save an application, the system will save a copy of the current template set on the hard disk. You can later reload this application to put it into service or make more changes. -Tips & Techniques Use an application name that is easy to remember. Interactions & Limitations If there is already an application with the same name on the hard disk, the system will ask you if you want to overwrite the existing application. You cannot overwrite any of the applications provided by Centigram. See Also Backup Application 2-11
Enhanced In-band Integration Menu Parameters Show ApplicationLocation in Menus Enhanced In-band Menu What to Enter No entry required. Other Requirements This option shows all information about the current application, including the application name and description, its installation date and last modification date, and all of its templates. Tips & Ted&qua Use this option to see all of an application’s templates at once, especially before editing the application. Show Number of In-band Tasks on Each HostLocation in Menus In-band Integration Menu How It Works This displays the details for each in-band task on each module. This feamre allows you to check your previous work. Interactions & Liiitations This option is only available in Release 5.03. Time-outLocation in Menus In-band Edit Template Menu. What to Enter The time, in tenths of seconds, between received digits to wait before an error condition occurs. Default This field defaults to 0 tenths of a second. How It Works The value of the timeout is set in the template.If there is too much delay between digits coming from the switch, the time out timer expires. When the timeout has expired, the system carries out the error action for the template. 2-12 =
List of Detailed Procedures Page 1 of 1 Procedure NumberDP 3021 DP 5402 DP 6028 DP 6034 DP 7006 DP 7007 DP 7010 DP 7011 DP 7016 DP 7022 DP 7023 DP 7501 TitleConnect the Chassis Ground to the Rack-Mount VoiceMemo System Perform an Online Optional Feature InstallationDefine a Line Group for Applications Add or Delete Receptionist II Extensions Assign the Enhanced In-band Integration Application to a Line Group Configure In-band Digit Absorption and . .Signed Offset Install an Enhanced In-band Integration Template Set Modify an Enhanced In-band Integration ApplicationSet In-band Module Numbers and Number of Tasks Add or Cancel a Phoneline Exception Enable Conditional Greetings Create a New Enhanced In-band Integration Release Number5.03 5.04A5.03 5.03 5.035.03 5.03 5.03 5.03 5.03 5.03 5.03
list of General ProceduresPage 1 of 1 Procedure NumberGP502 GP504 GP505 GP506GP507 GP 508 GP509 TitleConfigure an Enhanced In-band Integration Configure Omni Integration Configure Fujitsu Starlog Integration Configure AT&T System 25 Integration Configure Northern Telecom NorstarIntegration Configure AT&T Legend Integration Configure Northern Telecom MTX ’Integration Release Number5.03 5.03 5.03 5.03 5.03 5.03 5.03