Mitel Voice Processing Solutions Installation And Service Manual

							Product DescriptionlSerial Port 2 - (RS-232C connector) provides connection to the remote
administration/maintenance modem and optional printer
lParallel Port 1 - not supported
lAC Output Power Connector - provides connection to a peripheral
lAdapter Card Expansion Slots (7) - provide external connection to seven
adapter cards . Although there are eight slot openings at the rear panel, the
slop opening closest to the power supply has no corresponding connector
to the motherboard.
l
Keyboard Connector - not supported
lVoltage Switch - selects operating voltage: 120 volt’. (default) or 240 volt
lAC Input Power Connector - provides connection to a +W/12V power
supply provided by user
lPower Supply Fan - provides cooling for the cabinet 
						

							Product Description
Console Connector(Serial Port 1)AC Output PowerCOllWXtCN
Power supplyVoltageFanSwitch
AC Input PowerKeyboard Connector
Connector(Not Supported)
Figure l-2
Model 70 Rear Panel Connectors
The front panel, shown in Figure 
1-3, includes the following controls and indicators:
lHDD LED (Red) - indicates the state of the hard disk and lights when the
hard disk is accessedl Power LED (G
reen)- indicates the power status and lights when the
server power is on
lBay for 35inch Hard Disk - covered with filter panel and EM1 shield
l3.5inch Floppy Disk Drive - used an interface to install, reconfigure,
backup, and update the server software
l3.5inch Floppy Disk Drive Eject Button - ejects 3.5inch diskettes
l3.5inch Floppy Disk Drive LED (Green) - indicates the state of the
floppy disk drive and lights when the floppy drive is accessed
lPower Button- turns the server on and off
lReset Button - initiates a warm boot, which resets the server without
turning off the power supply
lKeyboard Lock - not supportedl-7 
						

							Product Description
3.5inch FloppyDisk Drive
Bay for 3.5-inch
Floppy disk DriveHDD LED Power LEDHard DiskEject Button
Keyboard Lock
(Not Supported)Reset
ButtonPower
ButtonFloppy Disk 
,,Drive LEDFigure 
l-3Model 70 Front Panel Controls and Indicators
The internal layout of the cabinet is shown in Figure 
l-4. It includes the following:
2l-8Expansion Slots 
- Slots are numbered 0 - 6. Slot 6 is closest to the
offboard battery.
Of%oard Battery - for CMOS FUM
Power SupplyBay 
- Not used
Front Bezel Assembly - Contains reset button, power on/off button, driveactivity lights, power on light and speaker (between bezel and metal
chassis)
Bay and Carrier Disks - Carrier contains hard disk and 3.5-inch floppy
disk drive
Auxiliary Front Fan - and motherboard guides
Motherboard 
						

							Product Description
Hard DiskExpansion Slots 
Offboard BatteryPower Supply
Front Fan and
Front BezelBayMotherboard GuidesAssembly
Motherboard
Bay and Carrier for
Hard Disk and Floppy
Disk Drive(Not Supported)
Figure l-4
Model 70 Internal ComponentsThe Model 70 features a 
3.5-inch IDE hard disk (M155) that stores the operating
system, speech, names, greetings, prompts, messages, and applications. (For specific
hard disk specifications, see the Centigram Series G Technical Reference ManuaZ.) Thisserver can accommodate up to two disks for a maximum of 55 storage hours, with
redundancy, at 
18.5Kbps.
Floppy Disk DriveThe Model 70 features a 
3.5-inch, 1.44 MB floppy disk drive that uses 3.5-inchdouble sided, double density diskettes. The floppy disk drive is used to install,
reconfigure, and update the server 
so&ware, backup mailbox and account data files,
and increase the memory storage capacity of the hard disk.
1-9 
						

							Product Description
Line CardsLine cards are the primary interface between the Model 70 and the telephone
network. These cards control all incoming calls, including fax messages. All line
cards support the Multi-Vendor Integration Protocol (MVIP), which enables the
Series 6 server to interface with a wide range of third-party telephony cards.
Line cards are available in four or eight ports configurations, and are full-size AT
cards that plug into empty slots on the Model 70 cabinet’s backplane. There are two
general types of line cards offered: analog and digital. The analog line cards include
(4/8 ports) Loop Start, Ground Start Trunk, Direct Inward Dialing Trunk, and
E 
& M Trunk. The digital cards offered are Tl (24 ports) Loop Start, Ground Start
Trunk, Direct Inward Dialing Trunk, and E 
& M Trunk and El (30 ports) An
external -48 volt power supply is also required when using DID, E 
& M, or Ground
Start line cards. For detailed line card information, see the 
Ceatigram Series G
Technical Reference Manual.The line cards have the following features:
lSpeech digitization (analog-to-digital and digital-to-analog) and
compression
lLine signaling and supervisionl DTMF, progress tone detection, and synthesis
lControl and speech buffer memory for each of two channels, and program
memory
lMulti-Vendor Integration Protocol &NIP) support
Specialty CardsThe Model 70 can also accommodate specialty cards that support computer, fax, and
LAN services (such as, Fax cards, Smartcards, Ethernet cards, and Serial 
16/32
cards).
a
l-10 
						

							Product DescriptionFax Card
Fax cards handle incoming fax messages and support other telephone interfaces.
When the incoming fax tone is emitted, the fax card performs a “handshake” with
the fax machine that is sending the tone and processes the incoming fax. The Fax
card sends the fax to the hard disk where it is stored for later retrieval or distribution
by the user. For detailed Fax card information, see the Centigram 
Series G Technical
Reference Manual and the VoiceMemo FaxMemo Manual.Smartcard
Smartcards provide multiple, simultaneous serial connections required for
applications such as PBX integration, host computer communication, and 
MESA-Net networking. This card is compatible with EIA RS 232-C, 
CCITT V.24, and
V.28 asynchronous communications standards.
Smartcards feature two, four, or eight ports and are full-size AT cards that plug into
empty slots on the Model 70 cabinet’s backplane. For detailed Smartcard
information, see the Centigram Series 6 Technical Reference Manual and the
Smartcard Manual.Serial 
16/32 Card
Serial 
16/32 cards are replacement cards for Smartcards that provide faster
throughput, such as sixteen channels through an external adapter box. For detailed
Serial 16132 card information, see the Centigram Series G Technical Reference Manual.Ethernet Cards
Ethernet cards provide special local area networking capabilities. For detailed
Ethernet card information, see the Centigram Series G Technical Reference Manual.1-11 
						

							Product DescriptionMajor Sokware ComponentsThis section provides an overview of available user and server features and special
applications. Depending on your specific server configuration, the Model 70 you are
working with will include some or all of the features discussed in this section.
Software, including support for some optional features, is loaded in the Model 70
when shipped. Additional hardware is required to implement some optional
features.For more detailed information, refer to the 
VoiceMemo Reference and ConJZgurationManual.
Series 6 Communication ServerThe Model 70 is one of the Series 6 Communication servers. 
Tt is a modular, open,
standards-based communication server that allows users, to make, send, receive, and
answer voice and fax messages from a single mailbox 24 hours a day, using a
pushbutton phone. The Model 
70 is compatible with virtually every PBX and
Central Office Switch.
The server is shipped with 
VoiceMemo Software Release 6.0. The Series 6 server
uses the 
QNX operating system from QNX Software.
Mailbox User Features
Voice Mail/MessagingThe basic function of the Model 
70 is message taking and retrieval. The mailbox
user can receive, review, save, delete, and reply to or send messages.
Several delivery options are available to users:
lMarking a message as urgent
*Making a message confidential (so that it cannot be passed on to another
user)
lSpecifying message delivery dates (future delivery)
@Requesting a return receipt (verification that the message was listened to)
CustomizationUsers can customize mailboxes. This customization includes greetings, distribution
lists, fax delivery, and reminder calls.
21-12 
						

							Product Description
Distribution listsA distribution list allows a mailbox user to send the same message to several other
users simultaneously. Mailbox user distribution lists are established over the
telephone. Each list is assigned an individual distribution list number.
Two types of lists are available: mailbox user distribution lists, which are accessible
only by the mailbox owner; and master, or system distribution lists, which are
established by the system administrator and accessible by all users of a line group.
The ability to create, access, or be part of a distribution is determined through class
of service assignments.A distribution list can contain up to 
65,535 members. The server allows a maximum
of 200 personal distribution lists per mailbox and 
200 master lisp. Distribution lists
can be nested, enabling one list to contain other lists.
Message WaitingThis feature provides a “stutter” dial tone or flashing light indication at the user’s
phone to signal that a new message has arrived. This audio indication is only
available on the telephone number associated with the user mailbox.
Outdial NotificationThere are two types of 
Outdial Notification: Paging and Message Delivery.
Paging notification uses a radio pager to let the mailbox user know in real-time that
there is a message waiting. If the pager is a voice pager, the server delivers the first 30
seconds of the voice message. (Message length is dependent on the pager company.)
It can also send customized alphanumeric messages.
The user can customize this feature so that the server calls up to two primary and two
alternative pager numbers.Notification can be given at specified intervals for all
messages or set to notify only when urgent messages are received.
IMessage Delivery provides notification to a telephone number not associated with a
pager. The Model 70 calls the designated telephone number at specified intervals,
announce the number of messages waiting for review, and ask the user to log into
their mailbox.
Optional Features
CallAgent
CallAgent adds call processing capabilities to your Model 70 while working in
conjunction with your 
VoiceMemo software.It allows you to create automated
attendant and call processing applications, letting you control the time, destination
and method of each call processing event.
CallAgent gives you the option of
1-13 
						

							Product Descriptionarranging the presentation of what callers hear and where callers go within the server.
It can be programmed or changed over the telephone using simple menu-driven
pushbutton commands.
Auto Wakeup
The server allows the mailbox user to schedule wakeup or reminder calls. These calls
can be scheduled for and made from the server any time, any day and anywhere.
Each call can be directed to a specific telephone number and can occur multiple
times at specified intervals.
Cut-Through Paging
Cut-Through paging sends the actual call-back number rather than the mailbox
number to the mailbox user’s pager.
FaxMemoThe 
FaxMemo application includes Fax Mail, Fax Broadcast, Guaranteed Fax, Fax
Publishing, and 
Walkaway Fax..These applications allow users to send, receive,
answer, voice annotate, and distribute fax messages. It also provides automatic
and/or scheduled delivery via facsimile (download to any fax machine). The
FaxMemo sofmare is supplied with the Model 70. The FaxMemo card must be
purchased separately for the feature to work.
Special Pager Terminal Protocol Paging
Special pager terminal protocol paging customizes 
outdial notification to interact
with pager systems (TNPP protocol) used by hospitals and other organizations with
private, or highly specialized, pager networks.
Receptionist 
11With this feature, the server answers incoming phone calls and asks callers to enter
the extension number or name of the party they wish to call.Once the information
has been entered, the server transfers 
callersPto the desired extension.
I
Outside Caller FeaturesAll outside caller features can be enabled/disabled from the server console. Callers who
leave messages can:
0Replay and rerecord their messages
lMake their messages urgent, placing them in front of the normal message
queue
lLeave messages in additional mailboxes on the server
2
1-14 
						

							Product Description
lBe transferred to the operaror or any other extension on the switch
System Features
Distribution lists (also see Mailbox User Features)A distribution list allows a mailbox user to send the same message to several other
users simultaneously. Mailbox user distribution lists are established over the
telephone. Each list is assigned an individual distribution list number.
integrationsIntegrations establish the connection between the telephone switch and the Model
70. They provide call information for direct and forwarded calls and message
waiting signals for the user.Integrations are transparent to both*users and callers.
In-band DTMF integration is standard and allows the switching system and Model
70 to communicate by exchanging tones in the voice frequency band.
Optional System Features
AMIS Analog
AMIS Analog is a system networking application that enables the Model 70 to
communicate with other vendors’ voice processing systems.
OneView
OneView is a multimedia desktop messaging program that works with the
Centigram 
VoiceMemo and FaxMemo applications. It allows you to send and
receive fax messages on your PC, and to exchange messages using your current 
E-mail application by launching it from within 
OneView.It also allows you to view allyour voice and fax messages at a glance, prioritize them, and send and receive
messages that combine voice mail and faxes.
Functional System Partition Administration (FPSA)This feature adds a much higher level of security to Series 6 server administration for
both Customer Premise Equipment (CPE) customers and service providers. FPSA is
particularly useful to telephone companies, service providers, and large CPE
customers who want to limit access to operations, administration, and maintenance
(OA 
& M) functions on a departmental or individual basis. In addition, FPSA
offloads or resells certain administrative functions to restricted groups within your
organizations or within your customer base. FPSA adds security in five ways. First,
it can be activated only by a special diskette, which will be shipped upon request.
Second, FPSA controls access to all parts of the server (administration menus or
QNX) by passwords and user 
ID’s. Third, you can control who has access to batch
commands. Fourth, superusers can force system administrators to change their
l-15