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Mitel Voice Processing Solutions Installation And Service Manual
Mitel Voice Processing Solutions Installation And Service Manual
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(0 Configure Coding format Configure Frame Coding for Board [ ] in AT slot xx Trunk x (A) AM1 coding (B) Ah41 with ZCS coding (C) B8ZS coding (D) HDBS coding (X) exit (D) Display current configuration (F) reset to de~~~l~Xir (S) Show board configuration (W) show default configuration (X) eXit (K> digital card clocK reference8.Digital Clock Reference Configuration Menu (I) set to Internal clock reference (N) set to Network clock reference (D) set to Default clock reference (S) Show current clock reference (F) show deFault clock reference (Xl exit
Index AAISEl, 1-6 Tl, 2-10 alarm failure timing, 2- 11 reporting, 2-10 alarms, carrier group alarm, 2- 1 alternate mark inversion, 2-5 AMI, 2-16. CP 3151 AM1 with ZCS, 2-16analog applications, mixing digital and analog, 2-6 analog trunks mixed with digital, 1-2 with El digital trunks, l-5 automatic exit, avoiding, xii B B8ZS, 2-l 6 backup clock source, automatic switchover, 1 - 10, 2- 16bearer channels, l-4 bipolar violations, 2-6 bit errorsEl, 1-6 Tl, 2-10 bus clock, MVIP bus, l-5, 2-9 bus master, MVIP bus, l-52-9a Cc7, l-2 capacityEl digital trunks, l-3 Tl digital trunks, 2-7 CAS, 2-4 CCITT Recommendation G.704, l-4 1.431, l-4 ccs, 1-2, 1-9 iCEPT framing, l-9 CGA, 2-12 CGA alarm, yellow alarm, 2-11channel 16, El, l-4 channel banks, network clock, 2-9clock El network, l-5 Tl network, 2-9 clock reference, CP 3 1528.configuration, offline El, CP 3151 Tl,CP3150connections, different PBXs, COs, or a mix, 2-7 console, tips, xiCRC error checking, l-3 CRC framing, l-9 D D4 framing format, 2- 15 superframe, 2-2defaults, accepting, xi DID, 2-15digital multiplexing, PCM, 1- 1,2-2digital trunk putting into service, CP 3 155 putting out of service, CP 3 154digital trunk activity, monitoring utility, l-10,2-17 digital trunk supportEl, l-l Tl, 2-l Direct Inward Dial, 2-15DSP 30, l-4 EE &M, 2-15 errored secondsEl, 1-6 Tl, 2-10ESF
Index extended superframe, 2-2 framing format, 2- 15 Ffailed seconds El, 1-6 Tl, 2-10 frame slips, 1-6El, l-6 Tl, 2-10 framing format CEPT4, CP 3151 CRC, CP 3151 G Ground start, 2- 150viewing complete, xi monitoring, trunk conditions and events El, l-6 Tl, 2-10 MVIP bus master, l-5, 2-9 N network clockbackup, l-5,2-9 changing, CP 3 152channel banks, 2-9 El, 1-5 extraction, l-3 reference, 1 - 10,2- 16*. system reference, l-10,2- 16 Tl, 2-9 NRZ, 2-4HDB3, 1-3, l-9. CP 3151 I I/O addresses, l-8,2- 15 I/O port address, CP 3151. CP 3150 line cards DSP 24 and DSP 82-8line coding, HDB3, 1-3 line supervision and signaling, l-2 local alarms, 2-13 local carrier &rm -El, 1-6 Tl, 2-10 Loop start, 2-l 5loss of frame, l-6, 2-10 loss of frame synchronization out-of-frame alarm, 2- 11 yellow alarm, 2- 11master clock, l-9, 2- 16 menusreturning to main, xi iIndex-2 out-of-frame, 2-l 2 P PCMextended superframe, 2-2 frames, l-l, 2-2 superframe, 2-2 performance statistics, CP 3 153 port capacity, l-8,2- 14ports, maximum El channels, l-3 procedures, documentation conventions for, ix R . remote alarms El, l-6 Tl, 2-10 remote carrier alarm El, 1-6 Tl, 2-10 S shortcut commands, xiisignaling CAS, 2-4
Index El and SS7, 1-9on trunk channels, CP 3 150robbed-bit, 2-4 slot assignmentsModel 120, l-8,2-14Model 640, 1-8, 2-14 Model 70, l-8,2-14ss7 connection, l-3 ISUP, l-4 statistics, digital trunk statistics, CP 3 153 system clockEl, 1-3 network clock reference, I- 10, 2- 16 reference, 1-I 0,2- 16T timeouts, avoiding, xii trunk configuration El, l-7 Tl, 2-13 trunk failures,alarms, l-6, 2- 10 trunk monitordisplay, CP3 153trunk number, CP 3 150W warnings, documentation conventions for, x ZIZCS, 2-6 zero code suppression, 2-6Index-3
Issue 1 Release 2.0 January 1996 1 VoiceProcessingSolutions 1 TM, 8 - Trademark of Mite1 Corporation 0 Copyright 1996, Mite1 Corporation All rights reserved. Printed in Canada. PMS Integration Manual 8.
Table of ContentsSubject Overview . . . . . . . . . . . . Installation, All Integrations ........................................ ........................................ PageConfiguration of EECO and HIS Integrations ........................... EECO Trouble Shooting Guide ..................................... 1.0 2.0 3.0 4.0 HIS Trouble 1.0 2.0 3.0 4.0 5.0 6.0 7.0Implementation ...................................... Protocol........................................... Physical Characteristics................................ Diagnostic Information................................. Shooting Guide ....................................... Introduction ......................................... Physical Layer....................................... Link Layer.......................................... Message Layer...................................... Mailbox Re-synchronization.............................. Message Waiting..................................... Diagnostic Information................................. Hyatt Encore Configuration and Trouble Shooting . . . . . . . . . . . . . . . . . . . . . . . 1.0 2.0 3.0 4.0 5.0 6.0 7.0 8.0 9.0 10.0Introduction ................ r........................ Configuration........................................ Mailbox Setup ....................................... Text MWI.......................................... Installation........................................... Console Administration ................................. Batch Mode. .................. :..................... Communication Description ............................. Message Formats .................................... Diagnostic Information................................. VoiceMemo/Encore PMS Message Format . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 2 5 9 9 9 10 10 11 11 11 11 11 12 12 12 13 13 14 15 16 16 17 18 19 19 20. 21HIS and Encore Diagnostic Specification . . . . . . . . . . . . . . . . . . . . . . . . Appendix A (Page 22 through 36)
OverviewChapter 1 Overview of PMS lntearations This document describes how to install, configure and trouble shoot three of Centigram’s PMS integrations.This information is an expanded version of the Appendix G of the Installation and Maintenance manual. There are three PMS Integrations discussed in this document: 1.The EECO PMS Integration 2.The HIS PMS Integration 3.The Encore PMS IntegrationAll the integrations provide the same basic features on room check-in and check-out. The EECO and HIS integrations use the same configuration menus to set up these options, the Encore Integration uses additional menus. All the integrations communicate with the PMS over an RS232 link to determine which rooms have been checked-in or checked-out. The integrations then change the mailboxes of these rooms according to a user defined configuration. There are three basic steps to the installation. 1.Install the PMS Integration extra cost feature on the VoiceMemo system. This is discussed in the next chapter. Note that the VoiceMemo will then have to be rebooted. 2.Hook up an RS232 link between the VoiceMemo and the PMS. The RS232 connection should be a 9 pin to 25 pin cable with the following straight thrupin outs: 2 to 2; 3 to 3; and 7 to 7. If the distance from the VoiceMemo to the PMS is over 50 feet and the data packets discussed in the following chapters have parity or bit errors, install limited distance line drivers. If a modem is needed to reach a PMS system at another location, a pair of 202Modems may be appropriate. Contact Centigram’s Technical Assistance Center at (408)428-3558 for further guidance. 3.Configure the integration to meet the needs of the specific site. The configuration changes are done on-line and the changes take effect withinone minute. This makes the integrations very flexible. See the appropriate following chapters for the type of integration to be used. - Page 1 -
Installation, All Integrations Chapter 2 The PMS lntearation installation INSTRUCTIONS: (For all three Integrations (EECO, HIS, Encore)1. 2. 3. 4. 5.Insert the VoiceMemo serialized PMS Integration diskette in the floppy drive. Execute a (S)ystem Shutdown under the System Maintenance console program, to insure no calls in progress are cut-off. Push the reset button located on the back of the VoiceMemo unit. After console has displayed “BOOT FROM FLOPPY?” DO NOT INPUT ANY RESPONSE! The next command will read, “Run commands from floppy disk? Y/N [N].” Input “Y” followed by a carriage return to proceed with the installation. Please note if users do not input “Y” within 6 seconds, the system will proceed with its normal operation. The floppy drive light and hard drive light will go on and off for a few minutes. Users will see a list of VoiceMemo’s Revision files. Then the message “Enabling extra cost feature. .. .reconfigure system if needed.” The reconfiguration program is automatically invoked. The user will read: VOICEMEMO CONFIGURATION - MAIN MENU (N) Online Menu (F) Offline Menu (x) Exit If you need help later, type ?.COMMAND (N/F/X). Input an 7” to enter the Offline Menu. Users will view the following: - Page 2 -
VOICEMEMO CONFIGURATION - Offline Menu --w-e- (A) (L) (W 0-l (D) I:; (S) (y> i? (Cl (Q) (xlLinegroup Only Applications Linegroup and RS232 Only Applications RS232 Only ApplicationsDTMF to PBX Message tights Pre-Extension Dial StringDefine tine Groups Network Menu Auto-Gather - System Billing System 75 Menu System 85 Menu SL-1 /MERIDIAN MenuReport Current Configuration Quit -- Forget Changes Exit - Save Changes Input an “M” for RS232 Only Applications Menu. The next menu will be as follows: RS232 Only Application--m-----------I--- ;:; 03 (Cl (D) (El m I;) (R) (S) K (v> IT POSerial Port selected = [I] [serial port #I or #2] AC Message Waiting Lights (BSR) BBL PagerCentigram standard interface Encore PMS integration PMS integration [EECO PMS INTEGRATION] HIS PMS Integration Hitachi DX n-rProgrammable SL-1 background terminal facilitySL-1 multiple message waiting set ports Tip-Ring Message Waiting Lamps Video dispatch Citywide SMDlNo serial port MWI ExitInput “P” for the serial port number, choose a serial port and input “E” for EECO PMS integration, ‘IF” for HIS PMS Integration, or “D” for Encore PMS Integr@on. - Page 3 -