Mitel Voice Processing Solutions Installation And Service Manual

							hissnd and so it will consider the link down. When hissnd successfully resta& and attaches it’s name,
hisrcv and hismwi can locate it and link communication will proceed as expected.
“HISRCV: Unable to read eeco OAA record”(Internal error, report condition)
-*Error condition causes abort, error displayed on console and task restart+
This data is logged when hisrcv is started and it is not able to 
read from disk the conf?guration data set by
hiSmUlU.“HISRCV: Use hissnd 
$port [+hyatt]”
(Lntemal error, report condition)
*Error condition causes abort, error displayed on console and task restart*
This data is logged when hisrcv is started without a Port first parameter.The 
+hyatt is the optional
setting that tells the 
software to interface to an ?&core PMS system at 1200 baud. Without the setting,
the software assumes to interface to a MS PMS system at 2400 baud.
“HISRCV: Bad RS232 port name”
(Internal error, report condition)
8.
&Error condition causes abort, error displayed on console and task restart*
This data is logged when hisrcv is started with an undefined port parameter.
“HISRCV: Unable to open serial port”
(Internal error or serial port error, check serial port and report condition)*Error condition causes abort, error displayed on console and task restart*
This data is logged when hisrcv is started and it is not able to open the serial port that it just attached to
this 
task.
“HISRCV: Unable to get stty on RS232 port”
(Internal error or serial port error, check serial port and report condition)
*Enor condition causes abort, error displayed on console and task restart*
This data is logged when hisrcv is started and it is not able to get the current TTY options of the serial
PO*-
“HISRCV: Unable to SET stty on RS232 port”
(IntemaI error or serial port error, check serial port and report condition)
*Error condition causes abort, error 
dispiayed on console and task restart*
This data is logged when hisrcv is started and it is not able to set the desired 
lTY options of the serialport. This 
inciudes baud rate, Parity, data and stop bit settings.-
“HISRCV: Unable to SET device attributes for RS232 port”
(Internal etror or serial port error, check serial Port and report condition)
*Enor condition causes abort, error displayed on console and task restart*
This data is logged when hisrcv is started and it is not able to set the desired device attributes for theserial port. This includes disabling break, 
X+m/X-off, escape and other featurts.hismwi:
“HISMWI: MWI ON for station number (x)”
(Normal operation)
This data is logged after the following task communication completes.The task mwla requests hismwi to
send a message waiting request for station number (x).The 
task hismwi in turn requests hissnd to send 
						

							out the specific message waiting packet. The task hissnd completes the packet transfer and replies to
bismwi.At this time 
the CDR message is logged and hismwi replies to mwla.
“HISMWI: MWI off for station number (x)”
(Normal operation)This data is logged after the following task 
communication compietes.The task mwla request.3 hismwi to
send a message waiting request for station number 
(x). The task hismwi in turn quests hissnd to send
out the specific message waiting packet.
The task hissnd completes the packet transfer and replies to
hismwi.At this 
time the CDR message is logged and hismwi replies to mwla
“HISMWE Unable to locate hissnd”
(XntemaI error, may locate next transmission, else report condition)
This data is logged when hismwi needs hissnd to send data allowing the link to stay active but the task
hissnd can not be found by name.Each time data is received over the data 
link from the PMS system,
hismwi retries to locate hissnd.If it is 
againunsuccessful, this mesaage is again logged. When hissnd
successfully restarts and attaches it’s name, hisrcv and hismwi can locate it and link communication will
proceed as expected.8.
“HISMWI: Unable to send to hissnd, data lost at level (x).”
“HISMWL Unable to turn MJVI (ON/off) for mailbox (x)”
(Internal. error, message lost, report condition)
This data is logged when hismwi needs hissnd to send data allowing the link to stay active but the task
hissnd can not be found by name.The data is lost and hismwi continues to run looking for further link
data.The PMS system is probably not getting any data from hissnd and so it will consider the 
hnk
down. When hissnd successfully restarts and attaches it’s name, hisrcv and hismwi can locate it and link
communication will proceed as expected. The level number is for engineering use to determine which
one of three levels of sending the failure occurred.
The second half of the messsge informs what mailbox
was involved and if message waiting failed for an on or off attempt.
“HISMWI: Unable to locate mwla”
(Tntemal error, report condition)
*Error condition causes abort, error displayed on console and task restart*
This data is logged when hismwi starts and it 
tries to locate the mwla task and fails.
“HISMWI: Unable to.locate mwla in loop”(Internal error, report condition)
*Error condition causes abort, error displayed on console and task restart*
This data is logged when hismwi tries to send a 
response to the mwia at any time and fails.
hisresync:
wHISRESYNC: Resync message sent”
(Normal operation)
This data is logged when 
hisrcesync sends a resync message to the PMS system.
“HISRESYNC: Resync message failed”
(Internal error, report condition)
This data is logged when 
hisresync fails to send a resync message to the PMS system.
wHISRESYNC: Unable to locate hissnd”
(Internal error, report condition) 
						

							This data is logged when hisruqmc needs hissnd to send a resync message to the PMS system. The task
hisresync returns to hisrcv without completing the command.
“HISRESYNC: Unable to send to hissnd, data Iost”
(Internal error, message lost, sport condition)
This data is logged when hisreqnc needs hissnd to send &ta Aowing the link to stay active but the task
hissnd can not be found by name.The data is lost and hisresync returns to hisrcv without 
compieting the
command.
“EISRESYNC: Unable to re-send to hid, data lost”
(Internal error, message lost, report conaition)
This data is logged when 
bisresync needs hissed to send data aIlowing the link to stay active but the task
hissnd can not be found by name.It tries to send once to hissnd and fails, then it is temporarily able to
attach by name to hissnd again, tries to send a 
second time and fails. The data is lost and hisrqnc
returns to hisrcv without completing the command.
hisinit:
“hi&it: Mailbox (x) MWI update”
(Normal operation)
This data is logged for each mailbox in the system that has a message waiting type 
#16 (HIS PMS). This
is the result of a resyuc command sent from the PMS system.
%isinit: Exit mailbox resynchronize loop”
(Normal operation)
This data is logged after aI1 the mailboxes in the system have been scanned for the ones that have a
message waiting type 
#16 (HIS PMS).
“hisinit: Unable to attach to HISINJT port”
(Internal error, report condition)
*Error condition causes abort, error displayed on console and task restart*
This data is logged when hisinit is started with a port number that can not be attached by this 
task.
“hitit: Unable to locate mwla”
(Internal error, report condition)
*Errnr condition causes abrt, error displayed on console and task restart*
This data is logged when 
hisinit tries to send a response to tbe mwla at any time and faiis.-
“hisinit: Unable to locate oaa”
(Internal error, report condition)
*Error condition causes abort, error displayed on console and task restart*
This data is logged when 
h&it tries to send a response to the oaa at any time and fails. 
						

							Issue 1 Release 2.0 January 19961Voice Processina Solutions 1JI
IU, @ - Trademark of Mite1 Corporation
0 Copyright 1996, Mite1 Corporation
All rights reserved.
Printed 
in Canada.
ITNPP Installation
and Configuration
MITEa‘.
i 
						

							0 1996 Centigram Communications Corporation. All rights reserved.
This publication is protected by federal copyright law. No part of this
publication may be copied or distributed, stored in a retrieval system, or
translated into any human or computer language in any form or by any means
electronic, mechanical, magnetic, manual or otherwise, or disclosed to third
parties without the express written permission of Centigram Communications
Corporation, 91 East Tasman Drive, San Jose, CA 95134.
REPRODUCTION
Licensed users and authorized distributors of Centigram products may copy
this document for use with Centigram products provided that the copyright
notice above is included in all reproductions.
PROPRIETARY TERMS
The following are trademarks or registered trademarks of Centigram
Communications Corporation:
AIP, 
CallAgent, CallText, Centigram, PROSE, Speaklt, SpeechPlus,SPEECH+, 
TruVoice, VGS, VoiceMemo, FaxMemo, OneViewPROSE 2000 Version 
1 01992 Centigram Communications Corporation.
All other brand and product names are claimed or registered marks of their
respective companies.
NOTICE
The information contained in this document is believed to be accurate in all
respects but is not warranted by 
Mite1 Corporation (MITEL@). The information
is subject to change without notice and should not be construed in any way
as a commitment by 
Mite1 or any of its affiliates or subsidiaries. Mite1 and its
affiliates and subsidiaries assume no responsibility for any errors or omissionsin this document. Revisions of this document or new editions of it may be
issued to incorporate such changes. 
						

							.Tefocator Network Paging Protocol 
(TNPP)installation and Configuration
INTRODUCTION
*.TNPP is a standard data communications protocol that is used for communications
between paging terminals or other types of equipment required to implement a paging
system network.
The implementation of support for this protocol on 
VoiceMemoallows message waiting notification for mailboxes to be done by sending a TNPP page
packet over a serial link to a Paging Terminal. The Paging Terminal delivers the page
via the 
TNPP network. Mailboxes contain information about the individual pagers
which is used in making the 
TNPP packet.
Software Reauirements
To support the 
TNPP Paging feature the following software must be installed:
l
VoiceMemo Release 5.03 or later
l Extra-cost Feature diskette: Telocator Network Paging Protocol Release
5.03
Hardware 
ReauirementslAt least one serial port on 
VoiceMemo per TNPP link (Smartcard ports are
optional).
.An RS232 Cable connecting each link between VoiceMemo and a Paging
Terminal.
LIlWITATIONS
lIf built-in serial ports are used (Sterml , $term2), the application must be
configured on host 
l_
.A maximum of ten 
TNPP links may be configured.
i 
						

							SOFTWARE CONFIGURATION
There are two areas of VoiceMemo that need configuration information for TNPP to
operate. These areas are the Offline menu and Mailbox configuration.
The Offline Menu
To configure the Offline portion of 
TNPP, choose the RS232 or Smartcard Integrations
selection from the Offline Menu. From the RS232 or Smartcard menu, choose the
TNPP Paging option.This is the main configuration menu for TNFP. The fustselection that must be made is to choose the host that the 
TNPP application will run on.
If built in serial ports are used, the 
?NPP application must run on Host 1.
Offline Configuration Steps:
lChoose the 
VoiceMemo host that the TNPP application will An on
lAccess the Pager Systems Menu and configure one or more pager systems
for TNPP.
lAccess the RS232 Link Menu and configure the serial link attributes
l Access the 
TNPP System Information Menu and configure the TNPPNetwork Information
lOPTIONAL: Access the TNPP Timing Parameters Menu to change any of
the default timing parameters used by the TNPP protocol.
e Select the Verify TNPP Pager System Config option to check for any
missing configuration information.
lSelect the Display TNPP Pager System 
Config option to show the completed
configuration information for active links.
l Exit the 
TNJ?P configuration,
RS232 and Smartcard Integrations, and
Offline menus. The data will not be save-d until the Offline Menu has been
exited.
Offline Configuration Menu Parameters:
Host for 
TNPPEnter the number of the host that the 
TNPP application will run on
Pager 
Systems Menu
Current Pager System
Select the number of the pager system 
to be configured or
modified for 
TNYPP.Pager Name
Enter a name that will identify this pager system. This field is
optional.
Show Pagers
This option will show 
all the pager systems that have been
configured in the 
VoiceMemo system. 
						

							RS232 Link Menu
TNPP Link Number
Enter the TNPP link number to be configured
Active
Enter Y or N. TNPP tasks will only be started for links that are
active.Enter Y to make this an active 
TNPP link.
Select Current Serial Port
Enter the name of a 
VoiceMemo serial port that will be used for
this TNPP link. 
($terml, $term2, $ctil...etc.)Pager systems this link supports
Enter the pager system(s) that this TNPP link will support.
The
pager system 
can only support TNPP.Baud rate
1.Enter the appropriate baud rate for the serial link. between
VoiceMemo and the Paging Terminal. VoiceMemo’s built in
serial ports can be up to 1200 baud. Smartcard ports can be up
to 9600 baud.
Number of data bits
This item has a default of 
8 data bits which is standard for TNPP.Number of stop bits
This item has a default of 1 stop bit which is standard for 
TNPP.Parity
This item has a default of NONE which is standard for 
TNPP.Display TNPP Serial Ports
Select this option to display the 
TNPP serial port information that
is configured for each 
TNPP link.
Dispiay System Wide Serial Ports
Select this option to display the serial ports that are available on
the 
VoiceMemo system and the applications that are using them.
TNPP System Information Menu
TNPP Link Number
Enter the 
TNPP link number to be configured
Source Address
Enter the 
TNPP network source address to be used by
VoiceMemo.Paging type
Enter either CAP or ID depending on which type of 
TNPP page
packets will be sent to the Paging Terminal.
Inertia
Enter the inertia value for this 
TNPP serial link. This number
represents the number of nodes that a packet may pass through
before it is removed from the TNPP network. 
						

							System Message
Enter a system message. (Example: Call VoiceMemo). This
message will appear on alpha-numeric pagers under certain
circumstances.If a page is not a cut-through page and the
mailbox does not have post-pager digits configured, the system
message will be sent.
Display TNPP System Information
Select this option to display the TNPP System information that
has been configured for each link.
TNPP Timing Parameters Menu
NOTE: The following parameter values represent the defaults recommended in
the TNPP specification. No changes are necessary for a standard configuration.
TNPP Link Number
Enter the TNPP link number to be configured
Inter-char time within packet 
(tict)This parameter represents the amount of time that 
VoiceMemowill wait between characters in a packet before generating a
timeout. The name of the timeout event is 
tict. This applies topackets that are being received by 
VoiceMemo. Currently, the
only packet that is received by 
VoiceMemo is a zero packet from
the Paging Terminal.
Timeout on response with idle receiver 
(tnri)This parameter represents the amount of time that 
VoiceMemowill wait for a response from the Paging Terminal when the
VoiceMemo side of the link is idle. If the time expires, a tnritimeout will be generated. This timer is set after a packet is sent.
Timeout on response with busy receiver (tnrb)
This parameter represents the amount of time that 
VoiceMemowill wait for a response from the Paging Terminal when the
VoiceMemo side of the link is busy. If the time expires, a tnrbtimeout will be generated. This timer is set after a packet is sent.
Timeout on response to ENQ 
(tnre)This parameter represents the amount of time that 
VoiceMemowill wait for a response from the Paging Terminal after
VoiceMemo has sent an ENQ to the Paging Terminal. If the
time expires, a tnre timeout will be generated.
RS flag hold off time (thold)
This parameter represents the amount of time that 
VoiceMemowill wait before re-sending a packet if an RS was received from
the Paging Terminal after the packet was sent. When the timer
expires, the packet will be sent again.