Mitel Voice Processing Solutions Installation And Service Manual

							Task List
Page 1 of 1
VoiceMemo Release 5.03 and 5.04A and later
TuskProcedure
Enhanced In-band Integration
Configure an Enhanced In-baud Integration......................................GP502
Configure AT&T Legend Integration.................................................GP508
Configure AT&T System 25Integration.............................................Gl? 506
Configure Fujitsu Omni Integration...................................................GP504
Configure Fujitsu Starlog Integration.................................................GP505
Configure Northern Telecom MTX Integration..................................GI’509
Configure Northern Telecom Norstar Integration..............................GP507AddorCancel
aPhonelineException......................................................DP7022
Add or Delete Receptionist II Extensions.................................................DP 6034
Assign the Enhanced In-band Integration Application to a Line Group....DP 7006
Configure In-band Digit Absorption and SignedOffset...........................DP7007
Connect the Chassis Ground to the Rack-Mount 
VoiceMemo System....DP 3021
Create a New Enhanced In-band Integration............................................DP 7501
Define a Line Group for Applications......................................................DP 6028
Enable Conditional Greetings..................................................................DP 7023
Install an Enhanced In-band Integration Template Set.............................DP 7010
Modify an Enhanced In-band Integration Application.............................DP
70 11Perform
anOnline Optional Feature Installation.....................................DP5402
Set In-band Module Numbers and Number of Tasks...............................DP 7016
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							Configure an Enhanced In-band IntegrationPage 1 of 1VoiceMemo Release 5.03 and later
This procedure describes the steps required to configure your AIP 
VoiceMemo system
with Enhanced In-band Integration. These steps include a Detailed Procedure that is a
sample for reference when creating in-band templates for use with your particular switch.
Use this procedure if there is no default template set available for your switch.
Step
1.
2.
3.
4.
5.
6.
7.
8.Install the Enhanced In-band Integration optional feature diskette.
Define a line group for the integration.
Assign the Enhanced In-Band Integration application to the line group.
If your AIP system has Release 5.03 software, set the number of in-band tasks ‘per
module to 20% of the number of in-band ports in each module.If your system has
Release 5.04 software, the system automatically configures the required-number of
tasks.Create a set of Enhanced In-band Integration templates to work with your switch
capabilities. The worksheet in the back of this manual can help you plan the
templates.
Refer to the Task List in your 
VoiceMemo Reference and Conjguration Manual to
find procedures to configure any of the options below for the integration line
group. You can reach these options by selecting Other Features from the online
Enhanced In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
lConfigure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
lDefine an Attendant’s Mailbox
lConfigure 
Passcode Parameters
l Enable Dial-by-Name
lSet a default language for the line group
lEnable multiple messages for outside callers
Exit and save your changes.Configure message waiting for the 
VoiceMemo system, either RS-232 Message
Waiting or DTMF-to-PBX Message Waiting.If your switch does not support any
type of message waiting indication, you can configure paging or message delivery to
let users know when new messages arrive. See your 
VoiceMemo Reference and
Conjguration Manual for details.
Reference
)P 5402
1P 6028
)P 7006
>P 7016
>P 7501
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							GP504Configure Omni IntegrationPage 1 of 8
VoiceMemo Release 5.03 and later
This procedure summarizes the steps required to install and configure the Enhanced 
In-band Integration to work with the Omni PBX. Refer to the appendixes for reference
information about this integration.
There are two sections to installing this integration: installing and configuring the
software on the 
VoiceMemo system, and configuring the Omni PBX. Refer to your
Omni documentation for help when configuring the PBX, if necessary.
StepReference
GD Configure the VoiceMemo System
1.2.
3.
4.
5.6.
7.
8.Identify the line cards that will be used to integrate with the Omni PBX. Shut down
the 
VoiceMemo system and strap the line cards for Type 1 E & M signaling. See
the 
VoiceMemo Installation and Service Manual for details.
If you plan to use DTMF-to-PBX message waiting, identify at least one additional
port and strap it for Type 1 E 
& M signaling.
Restore power to the 
VoiceMemo system and allow it to initialize.
Install the Enhanced In-band Integration optional feature diskette.
Define a line group for the integration.
Assign the Enhanced In-Band Integration application to the line group.
Select the Omni integration application that matches your dialing plan (three or
four digit extensions).
Use the Edit Parameters Menu to enter the dummy extension for message retrieval
calls (see step 8 of the Omni instructions, below).
Refer to the Task List in your 
VoiceMemo Reference and Confpration Manual to
find procedures to configure any of the options below for the integration line group.
You can reach these options by selecting Other Features from the online Enhanced
In-band Menu.
lSchedule Company Greetings
lEnable Call Placement Message Delivery
lConfigure for Transfer to System Attendant
lDefine an Administrator’s Mailbox
lDefine an Attendant’s Mailbox
lConfigure 
Passcode Parameters
l Enable Dial-by-Name
lSet a default language for the line group
lEnable multiple messages for outside callers
-ii
II’ 5402
II? 6028
3P 7006
DP 7010
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							GP 504
Page 2 of 8VoiceMemo Release 5.03 and later
step
9.If your VoiceMemo system has Release 5.03 software, set the number of in-band
tasks per module to 20% of the number of in-band ports in each module.If your
system has Release 5.04 software, the system automatically configures the required
number of tasks.
10. Set the following phone 
line exceptions for each line in the line group:
Excention Value Descriution08 10 Dead Line Time-out
24 YEnable Wink Start signaling
32 20 Received DTMF 
Debounce35 0Sleep After Hangup, seconds8.
Note:If messages are clipped at the beginning, increase the value.of line
exception 142 to 75 (Inhibit Play Time, defaults to 0.01 seconds 
)11. If desired, add feature bits 161 and 162 to users’ 
FCOSs, and have users activate
their conditional greetings.
12. Configure either the DTMF-to-PBX or RS-232 message waiting application. See
the 
VoiceMemo Reference and Configuration Manual for details.
13. If your 
VoiceMemo VoiceMemo system has the Receptionist II application installed,
configure it for supervised transfer to allow callers to return to the 
VoiceMemosystem after reaching a busy extension.See the Receptionist II Manual for details.
@D Configure Omni Hardware
1.Strap the two-wire E & M cards for type 1 E & M signaling.
2.Cross-connect the E & M lines from the Omni PBX to the VoiceMemo system as
follows:E-E
sM
-M
T
-T
R-R
3.Connect the Omni and VoiceMemo systems to same ground point.
4.Configure the E & M trunks on the Omni PBX to be type 1 E & M.
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Reference
II?7016
1P7022
1P7023
DP3021 
						

							GJ? 504
Page 3 of 8VoiceMemo Release 5.03 and later
Stev
5.Use the following RC transactions to add the hardware to the system data base.
Select double-height slots to accommodate the EMT cards.
RC 221Add a Card
CARD
CARDTYPEFB NUMBER
---- ---------
EMTFB-17201RC 153Add a Trunk
*.
VoiceMemoMessage Wait
TrunksTrunk
Physical Trunk Type
E&ME&M
Supervisory IncomingWinkID
Supervisory Outgoing
Wink--
@D Configure Trunks for the Enhanced In-band line Group
6.Use the following RC transactions to add the Enhanced In-band trunk group. (You
configure the message wait trunk and the analog lines in later steps.)
RC 161Add/Change Trunk Group Characteristics 1
TRUNK SIGNALLING
---IN---- ----OUT----
TFXN
RTNDIAL
GRP TRUNK
DSP DSP TRK 
SGN-L DIAL SGNL TONE
NO.APPL.COS COS DIR TYPE TONE TYPE RTND
--- -------- --- --- __- ---- ____ ______ ____
XXX TIEYY ZZ TWTC --
TC N
DO YOU WANT DTMF SIGNALS BLOCKED? Y/N 
>NWhereXXX is the trunk group number
YY is the displayable COS
ZZ is the non-displayable COS
RC 169Add/Change Trunk Group Characteristics 2
VMS
TRUNK
-----Y
PADALT 
-CLASS-TRK
2-3-AGENT
GRP WAY WAY GROUP
--------------
--
034-
Reference
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							GP 504
Page 4 of 8VoiceMemo Release 5.03 and later
SteDRC 212
H
OF
OLKA
s sWH
---
YRC211
STA
AC
TC
IE
0 sNS
---
YChange/Show Non-Displayable Class of Service 1
R
ECD AP
EI DH
ID MO
vIN
ENE
--- ---
YN
Change/Show Displayable Class of Service 1
A
0TCN
OC M M
LE E EN
LS R RE
s s ST
--- --- ---
Y
YY
7.Use RC 218 to assign a directory number for the Enhanced In-band trunk group.
This DN is the destination for all forwarded calls. If your system has the
Receptionist II application, it is also the termination point for incoming trunk calls.
DIR NUM
TYPEIDENTIFIER------------------__---------------------
xxxVMSk-Y==Where
Xxx is the directory number
yy is number of mailbox digits
zz is the VoiceMemo Enhanced In-band Trunk Group number
Note:You do not need to program a hunt group for calls to reach the
VoiceMemo system. The number of the VoiceMemo trunk group in
the IDENTIFIER associates this DN with trunks that you marked as
VMS trunks in step 6.
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Reference 
						

							GP 504
Page 5 of 8VoiceMemo Release 5.03 and later
Step
8.Use RC 113 to create a “dummy” extension, and then forward that extension to the
DN for the Enhanced In-band trunk group with RC 
141. This extension is the
number that users must dial to retrieve their messages. You should select an 
easy-to-remember number for this extension.
DIR
--cos--DIV DIV
DIV
NUMDNCND DST ID-_------_____---~_--------~~~~~~~YY zzDA VM
WhereXXX is the DN for message retrieval from step 7
YY/ZZ is the Basic Class of Servicer.
@D Configure Message Waiting Trunk9.Use the following RC transactions to add the message waiting trunk group. The
trunk group probably only contains one trunk.
RC 161Add/Change Trunk Group Characteristics 
1TRUNK SIGNALLING
---,-N---e ----OUT----PAD
TRKNRTNDIAL ALT -CLASS-GRPTRUNK DSP DSP TRK SGNL DIALSGNL TONE TRK 2-3- AGENT
NO.APPL.COS COS DIR TYPE TONE TYPE RTND GRP WAY WAY GROUP
--- ------- --- --- --- ---- ---- ------ ---- --- --- --- -----
XXX TIE 
YY ZZ INTC DT --N--03 4 -DO YOU WANT DTMF SIGNALS BLOCKED? Y/N 
>NWhereXXX is the trunk group number
YY is the displayable COS
ZZ is the non-displayable COS
RC 169Add/Change Trunk Group Characteristics 
2VMS
TRUNK
-----Y
Reference
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Page 6 of 8
VoiceMemo Release 5.03 and later
StepReferenceRC 212Change/Show Non-Displayable Class of Service 1
RH
EOF CD AP 00
OL EI DH RN
KA ID MO IL
ss vIN GY
WH ENE
--- --- --- ---
NNYYRC 211
Change/Show Displayable Class of Service 1
STAA
0AC TCN
TC OC M M
IE LE E EN
OS LS R RE
NSS S ST
--- --- --- ---
NNNN10. Set the following values for the E 
& M trunk groups. These fields are not accessible
through RC transactions.
T5841Trunk Group outpulsing delay value = 0
T575 1Trunk Group AIOD Channel/Rev BAT Check bit for trunk call queuing
allowed = Yes
T5831Trunk Group momentary open OUTGOING field = 300 ms > (greater
than) 
VoiceMemo hook flash time
T5661Trunk Group Restriction Table 
= Trunk Transfer Allow
T5641Trunk group direction/disconnect 
= 2-way/both for VoiceMemo trunks,
IN/-- for Message Wait ports trunk
T6341Trunk Group miscellaneous flags bit for Attendant recall on No Answer = 
C
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							GP 504
Page 7 of 8VoiceMemo Release 5.03 and later
step
ED Configure User Stations11. 
Allow user stations to forward to the VoiceMemo system and receive message
waiting indication with the following RC transactions.
RC 212Change/Show Non-Displayable Class of Service 1
CVM
AAA
LR
ILI
LFA VB
WB MO
DL SX
-__ ---
YY
RC 214Change/Show Non-Displayable Class of Service 2
MESSAGE
WAITING
LAMP---_---
Y12. Change all user 
COSs with RC 211 to ahow access to the Enhanced In-band trunk
group.
13. Use the following RC transactions to assign Message Retrieval to 
FeaturePhones.RC 117Change/Assign Non-Displayable Class of Service (Line Location)
RC 113
Add/Change/Delete/Show/Show Where Line Features 1RC 211
-Change/Show Displayable Class of Service 1RC 212Change/Show Non-Displayable Class of Service 1
GD Make Miscellaneous Changes
14. Set the following values. These fields are not accessible through RC transactions.
T6241Digit Analysis/First Digit Access Code marked as first digit of a two-digit
access code.T625 1Digit Analysis/Second Digit Access Code identifies the digit string to be
dialed by the VoiceMemo system for message wait on and off requests.The values can be either 84 and 85, or 4A and 4B.
T608MTime-out Option Table #3. Index in this table to T608M byte one which
sets the duration for message waiting stutter dial tone.
4
Reference 
						

							GP 504Page 8 of 8
VoiceMemo Release 5.03 and later
Step15. Forward POTS telephones to the 
VoiceMemo directory number with RC 141.
lSelect the condition for forwarding, most likely “Divert if Busy or No Answer.”
lSelect “VMS” as the Destination Type.
16. Tell users with 
FeaturePhones to forward their phones to the VoiceMemo DN.
17. Force the E 
& M trunks out of service and put them back into service using
Maintenance mode.
Reference18. Instruct users to dial the “dummy” extension and enter their mailbox number when
they wish to retrieve their messages.Users should not dial the 
VoiceMemo dir+ectorynumber.
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