Dell H 625 Cdw Manual

							Contents |11
Fax Specifications327
Wireless Connection Specifications 328
6 Maintaining Your Printer329
Maintaining Your Printer 330
Checking the Status of Supplies 330
Conserving Supplies 330
Ordering Supplies 331
Storing Print Media 331
Storing Consumables 332
Replacing the Toner Cartridges 332
Replacing the Drum Cartridges 334
Replacing the Waste Toner Box 340
Cleaning Inside the Printer 342
Cleaning the Scanner 347
Cleaning the DADF Feed Rollers 349
Moving the Printer 349
Removing Options 351
7 Troubleshooting353
Troubleshooting 354
Clearing Jams 354
Basic Printer Problems 366
Display Problems 366
Printing Problems 366
Print Quality Problems 367
Jam/Alignment Problems 381
Noise 385
Copy Problems 386
Fax Problems 386
Scanning Problems 388
Digital Certificate Problems 390
Wireless Problems 391
Problems With Installed Optional 550-sheet feeder 391
Wi-Fi Direct Problems 392
Scanner Driver/Printer Utility Problems 392
Other Problems 392
Contacting Service 393
Appendix394
Appendix 395
Dell™ Technical Support Policy 395 
						

							12|Contents
Warranty and Return Policy395
Contacting Dell 395
New Zealand PTC200 Warnings 396
USA/Canada Wi-Fi Warnings 397 
						

							|13
1
Before Beginning
About This Guide14
Finding Information 15
Product Features 16
Printer Overview 19
Graphic Symbols on the Printer and Their Meanings 24 
						

							14| About This Guide
About This Guide
Click the bookmarks to the left for information on the features, optional accessory, and 
operation of your Dell H625cdw, Dell H825cdw, or Dell S2825cdn. For details about 
other documentation included with your printer, see "Finding Information."
NOTE:
• In this manual, Dell H625cdw, Dell H825cdw, or De ll S2825cdn is referred to as the "printer."
• In this manual, the procedures for the computer are explained using Microsoft® Windows® 7 unless 
stated otherwise.
• The images and screenshots used in this manu al are those of Dell H825cdw unless otherwise 
mentioned.
Conventions
The following describe the meaning of the  symbols and fonts used in this manual:
ItemDescription
Te x t s  i n  B o l d •Names of hardware button on the operator panel.
• Menus, commands, windows, or dialog boxes displayed on the 
computer screen.
Te x t s  i n  C o u r i e r  N e w  f o n t •Menus and messages displayed on the touch panel.
• Screen name on the touch panel.
• Characters entered from the computer.
• Directory paths.
<          > •Key on the keyboard of the computer.
• Indicates a process flow.
"          " •Cross references in this manual.
• Characters entered from the operator panel.
• Messages displayed on the computer screen. 
						

							Finding Information |15
Finding Information
What are you looking for? Find it here
Drivers and manuals for my printerSoftware and Documentation disc:
The Software and Documentation  disc contains manuals, drivers, and 
software for the printer. You can use the Software and 
Documentation  disc to install drivers and software, and refer to 
manuals.
Readme files may be included on your  Software and Documentation 
disc to provide last-minute updates about technical changes to the 
printer or advanced technical re ference material for experienced 
users or technicians.
How to set up my printer
How to use my printer Setup Guide
Safety information
Warranty information Important Information
WARNING:
• Read and follow all safety instructions in the 
Important 
Information  prior to setting up and operating the printer.
Express Service Code and Service 
Ta g The Express Service Code and Servic
e Tag are located inside the front 
cover of the printer.
Latest drivers for my printer
Documentation for my printer Visit www.dell.com/support
.
Answers to technical service and 
support questions Visit www.dell.com/support
. Select your region, and fill in the 
requested details to access help tools and information.
www.dell.com/support  provides several online tools, including:
• Solutions — Troubleshooting hi nts and tips, articles from 
technicians, and online courses
• Upgrades — Upgrade information for components, such as the 
print drivers
• Customer Care — Contact information, order status, warranty, and 
repair information
• Downloads — Drivers
• Manuals— Printer documentation and product specifications
Service Tag
ABCD123
Express Service Code
01234567890 
						

							16| Product Features
Product Features
This chapter describes the product features and indicates their links.
Dell Document Hub app
Easily access and share documents, images and 
digital content with the Dell Document Hub app. 
This innovative cloud collaboration solution 
connects your printer and devices to popular cloud 
services, providing a flexible and secure way to 
collaborate from virtually anywhere. Using your 
computer or mobile device, you can search file 
across multiple cloud services simultaneously to 
print documents or you can scan documents 
directly to the cloud using the app. Visit Windows 
Store, Google Play™ store, and App Store to 
download the apps. 
If you use an NFC-enabled Android mobile device,  
you can also do the following: • Tap y

our device on th

e printer to download the 
app (only when the app is not installed on your 
device)
• Tap your device on the pr inter to launch the app, 
to start printing, or to start scanning.
For more information about using Dell Document 
Hub, see the FAQs in Dell.com/documenthub. Dell Printer Hub
(Dell H625cdw and Dell H825cdw)
Dell Printer Hub is a program that monitors and 
informs you of the printer status and allows you to 
customize the printer settings. The program also 
notifies you of the firmware/software updates. For 
convenient use, you can access Dell Document 
Hub from Dell Printer Hub. Dell Printer Hub is 
included on your 
Software and Documentation  
disc and is installed with the manuals, drivers, and 
software for the printer. For more information, 
open the program and clic k   on the top right of 
the main window to see the FAQs.
Dell Printer Management Tool
(Dell S2825cdn)
Dell Printer Management Tool is a program that 
monitors and informs you of the printer status and 
allows you to customize the printer settings. The 
program also notifies you  of the firmware/software 
updates. Dell Printer Management Tool is included 
on your  Software and Documentation  disc and is 
installed with the manuals, drivers, and software for 
the printer. For more information, open the 
program and click on the top right of the main 
window to see the FAQs. 
						

							Product Features |17
Converting and storing with Dell Document Hub
(Dell H625cdw and Dell H825cdw)
You can scan hard copy documents and store 
them directly in your preferred cloud storage 
service with Dell Document Hub. You can also 
convert hard copy documents into editable digital 
content before sending them to the cloud storage.
See "Scanning the Document Using Optical 
Character Recognition (OCR)."
Printing with Dell Document Hub
(Dell H625cdw and Dell H825cdw)
You can easily locate and print documents stored 
in cloud storage with Dell Document Hub. You can 
also search for files across multiple clouds storage 
services simultaneously.
See "Searching for and Printing Files."
USB Direct Print
You can print files directly from a USB flash drive 
without requiring you to start your computer and a 
program with the  USB Direct Print  feature.
See "Printing From USB Flash Drive." ID Copy
You can copy both sides of an ID card on one side 
of a single sheet of paper in its original size by a 
simple operation with the 
ID Copy feature.
See "Using the ID Copy."
Scan to Email
You can send scanned data by e-mail as an 
attachment with the  Scan to Email feature. After 
scanning, select destination e-mail addresses from 
the address book on the pr inter or server or enter 
the address from the touch panel of the printer.
See "Sending a Scanned Data via E-Mail." Scan to Network Folder
You can transfer scanned data to a PC or a server 
via Server Message Block (SMB) or FTP without 
software. Although prior registration of the 
destination FTP server or PC on the address book is 
required, it helps save your time.
See "Scanning to a Computer or Server With 
SMB/FTP." 
						

							18| Product Features
Scan to USB
You don't need a PC to save scanned data to a USB 
flash drive with the Scan to USB feature. Specify 
the USB flash drive inserted  into the printer's port 
as a data saving locati on when you scan data.
See "Scanning to a USB Flash Drive." Scanning from the document glass
You can scan the pages of a book or a brochure 
from the document glass.
See "Making Copies From the Document Glass."
Scanning from the Duplex Automatic Document 
Feeder (DADF)
You can scan pieces of unbound paper using the 
DADF.
See "Making Copies From the DADF." Managing the documents with PaperPort
(Dell S2825cdn)
You can organize, search, and share your scanned 
document using the bundled PaperPort software. 
						

							Printer Overview |19
Printer Overview
Front and Rear View
Front View
NOTE:
•Do not remove or insert the toner cartridges when the printer is in operation.
1 Output Tray Extension 7 Right Side Cover
2 Front USB Port 8 Front Cover
3Operator Panel 9Tray1
4 Duplex Automatic Document Feeder (DADF) 10 Optional 550-Sheet Feeder (Tray2)
5 Drum Cartridges 11 Multipurpose Feeder (MPF)
6 Waste Toner Box 12 Toner Cartridges
4
789
10
11
12
5
6
321 
						

							20| Printer Overview
Rear View
1 Phone Connector6 "Blue" Plug
2 Wall Jack Connector 7 Duplex Unit
3 Ethernet Port 8 Fusing Unit
4USB Port 9Rear Cover
5 Power Connector
2
3
5
1
4
8
6
7
9