Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							WG SYWEM DATAWBE PAWWEl?EW &finite IW2Crand DVX” 
D&&al Xey Telephone !Qmtcmt6 
System DataBase Printouts ltint’dl 
N. Abort Printing 
Pqqmnmbg Steps 
If you need to abort a printouk 
I. Press tie=mPRImNG flexible button 
[Button 
#20). 
2. 
Press the HOLD button. The message cur- 
rently on the display phone ti remain 
unchanged, however tie prMQ wiU be 
aborted. Descriptiori 
77%36 
Issnc 1, Jantuuy 1983  
						

							i@a DVX IandDVX’ 
~&v&d Ecy Telephone System6 MAlNTENANCEAND TROmmHOO’MNG 
SECTION 800 
MAINTENANCE AND TROUBLESHOOTING 
Boo. 1 PRINTED CIRCUIT BOARD (PCB) 
Table 80&l DVX ’ BXSU Di#Wl System 
CONTROL 
FUNmON 
1 .Centi Processor 
board {CPB) to control 
system operation. 
Z.Read Only Memow 
{ROM) with factory set 
hS&UCtiOIlS. 
3.Random Access 
Memom (RAM) pro- 
tected by a nicad bat- 
tery. 
4.HaIt switch for man- 
ual system restcart. 
5Irovides RS-235X 
port for SMDR and 
Terminal/Remote Pro- OPnONS 
I/O Module 
1200 Baud Modem 
Switch setM.ngs for 
EPROM Memoq Size 
(See Table below) 
J26 Jumper for 
setting RAM Memoq 
Sfze 
(See Table below) FAULT OFIIONS 
1 .Complete system 
failure. 
2.E1~oneous call 
processing. 
3.Inoperative features 
in system operation. 
4.Partial ftiures ti 
system operation. 
5Lkbim.d syz5tem 
restarts. 
6.Failure of SMDR 
7Loss of unique 
customer data- base 
PrW * lz- 
. 
6. Contains on-board 
300 baud modem for 
remote system access- 
7. Provides all system 
tones such as ICM dial 
j tone and busy tone, 
L etc. 
Table BOG2 DVX ’ Digital System EPROM Memoxy Size 
OFF= OPEN ON=CLOSED 
Tabie 8CJfJ-3 DVX ’ Static RAM Menmy Size 
SEE OF CHIPS 
(in Bits) 
256 Kbit chips 
(256K chips) 
1 Megabit chip 
(2048 chips) 
4 Megabit chips 
(4096 chips) J26 
-R RAM 
MEMOFCY SEX 
POSlTiON &II by-w 
2-3 2 - 256K chips = 64K bes 
4 - 256K chips = 128K bytes 
2-3 2 - I Meg chips= 256K bytes 
4 - 1 Meg chips= 512K bytes 
2 - 4 Meg chips= 1024 bytes 
l-2 
4 - 4 Meg chips= 2048K bytes 
hwuc 1, January lBB3 
800-l  
						

							iq@ite DVX ‘=dDVX ’ 
D&Jd Key Tclephonc 
Systems -NANCE AND TROUBLESHOOTING 
Table 800-S DVX ’ CPB EPROM Memory Size 
I- 
SIZEOFCHIF’S SW1 SWITCH POSITIONS 
’ EP~OM~MORY So i 
(in Megabits] [in bytes) 
I 
I 
1 Megabit chips 
[ 1024 chips) 
2 Megabit chips 
(2048 chips) 
4 Megabit chips 
(4096 chips) 
Tuble MO-6 4x6 Key Interface Board (Cm) 
8 Di@tal Terminals, monitors circuits for 
DSS/DLS Consoles or busy condition. 
FUNCTlON 
i CONTROL OPTiONS 
Provides interface 
for 1 Busy state LED that None 
A.kzo provides for SLTs Table BOO-7 4x8 SLT 
Inter&e Board (CSB) 
T FAUXT OFI’IONS 
1 .LJnable to receive 
intercom dial tone. 
2.Poor transmission 
tAElEKteI-iStiCS. 
3.Key telephone set 
inaperative. 
4.Key telephone 
unable to invoke 
features 
5.No LED indications. 
CONTROL i OPTIONS FAUL.T OF’TIONS 
Busy state LED that 
None 1 .SLT can’t meive 
monitors circuits for 
dial tone. 
busy condition. 2.Poor transmission 
characteristics.  
						

							D&tJM Eey Telephone Systems -mCBAND TROT.J5LESHOOTING 
800.2 REMOTE MAINTENMCE 
A GeneraI ovemh?w 
The Remote Maintenance feature 
allows 
authorized persome to survey system and slot 
configuration information. This can be done 
through a modem or data terminal connected 
to the I/O Expansion Module via the FG- 
232C/RS-422 port. The commands are entered 
f?om a keyboard and are limited to those listed. 
B. Oven&w~Mahtexu~~~~Coznn~~A~ 
There are four basic 
commands available in the 
Remote Maintenance feature. All commands 
begin with a single character, foIlowed by a 
space. another character and an optional digit 
or digits. All commands are terzninated with a 
carriage return. 
Basic format of the comman ds are shown in 
C, Mahtaance Passwo~ 
The Remote Mainknance feature, like Remote 
Pro-, is entered via a six-character 
alphanumeric string. The password prompt is 
given by entering a carriage return at the device 
connected to the I/O Module F?S-232C/422 
port. Afker the prompt is printed out, the pass- 
word shouId be entered folIowed 
by a carriage 
return. Proper entry of the password wiU resuk 
in the maintenance prompt, The Remote Main- 
tenance password is: {CONFIG) 
D. EAt B&htc=e 
The Exit comman d wiIl terminate the current 
Remote Maintenance feature session. The Etit 
command format is: MNmX 
PRftCOtlH PLUS Ready! 
1428 Digital Hey-System 
Eng. Uer. 
2.0al5 RfiTE: 6H3AW9Z TIIIE: 10:41:06 
ENTEN PfBUlJRII: 
maint)? 
command I ist : 
d shnl - dunp system or siot configuration data 
h-ml specifies an optional siot number parameter 
no parameter indicates that the entire system will be dumped 
examples : 
maint>d s (dumps entire system configuration) 
maint>d s2 (dumps slot 2 conf igurat ion, etc. 1 
? - help 
menu 
x 
- exit maint 
ma int> 
; 
Fi@re 800-l Remote Maintenance Hdp Menu  
						

							iqjinite DVX ‘andI3VX ’ 
-NANCE AND TROUBLESHOOTING DigItal Eey Telephone System8 
E. Sy5tem CoAgnration 
Figure 800-2 is a conf@ration of the Inj%?&? 
Digital key Telephone System with LCR and 
shows what is printed out when: 
a. The installer enters DuspaccsS at the 
maint>d s 
SLOT TYPE Ia UER. IBID TYPE BBD OPTS SERU STAT 
i 
- --- - --- 
1 
2 
i 
5 
maint> CPB 
CKB 
2x4 
U?lK 
UiW CPU 
COIAfSI 
UNPOPWXED 
UNPOFUMTED 
UM’lWULfi~ED 1428 F Ih HIS 
INS 
i 00s 
0 00s 
0 00s 
Figure 800-2 System ConfQunstion w/LCR 
where: 
Column 1: lists the card slot. 
Colnmn 2: lists card me of that card slot. 
COlwmn 3: k&s the firmware version of the 
card. Cohmm 5: lists card options: 
Column 4: lists card type and if that card is 
instaBed. 
Cohxtn 8: Iists card stabs: 
OOS status can indicate the enWe card is 
out of service or a specific station is not 
installed or irMalIed but not operatfonal 
INS status can indicate a spe&c station is 
installed and operating correctly. 
mo-6 Issue 1, Jannary 1993  
						

							in$iaite DVX *and DVX ’ 
G. Event ‘h-ace Bdfer 
me Eve& Trace Buffer fs used to store and 
dump evat traces (up to 30) that 
OCCLU 
just prior to a 1r11 KXgM Key Telephone 
System soft or hard restarL These can then 
be reviewed by authorized personnel to aid 
fn qstem troubleshootIx+ 
The basic format for the commands are: 
l T - display the current 
status of the Event trace buffer 
l Tlcretw - turns the Trace 
buffer ON 
to record events ptior to a soft 
system reset. 
l TGpace>2aetm - turns the Trace 
btier ON 
to record events prk to a hard 
system restart. 
l TEcreturn> - dumps Trace 
Events stored kom last system reset. 
(soft or hard) 
800-8 
Issue 1, Jamuuy 18533  
						

							i@dte DVX * andDVX ’ 
D&$al 3ey Telephone Sycstexns MAINTEluANcBm TR0tJEaEsHoolmG 
mo3 IlJmmm SYSTEM MONITOR 
A. Gexleml ovemiew 
The Remote Monitor feature provides re- 
mote access to the in&died system for 
diagnostic pqoses. These capabilities 
benefit Sen&e persomxl enabling them to 
support the end user remotely. Dtierent 
levels of access, via password, allows 
authorized personnel to trace, monitor and 
-up-load” critical information directly f-ram 
the h-@&k Digital Key Telephone System. 
This provides a more accurate means of 
acquiring system infomatfon that leads to 
a quick resolution of problems that may 
occur. ‘lWs IS all done without interfering 
with ongoing call processing or normal sys- 
tem operation, and in many cases may be 
performed without a site visit. The built-in 
300 baud modem is used for remote ac- 
CWS. 
Capabilities allowed and resewed for this 
Vigh level troublesbooting” in addition 
SIC?: 
l Monitor Mode 
l Enable & Disable Event 7’race” 
. Dump Yl’race Buffer” (up-load] 
B. Monitor Password 
The Remote Monitor feature, like Remote 
h&ntenance, is entered via a six-character 
alphanumeric string. The password 
prompt is given by entermg a caniage re- 
turn at the devfce connected to the I/O 
Module RS-232-C/R&$22 port. After the 
prompt is printed out, the password 
shouId be entered foIlowed by a we 
return- F’roper entzy of the password wiII 
result in the MOW prompt. The Remote 
Maintenance password is: {ETR!XE) 
umt anlg amdur the g&dance and 
C. Help Menu (?I 
A convenient on screen Help Menu is pro- 
vided by Qping a 7” then pressing Enter. 
The foIlom will appear on the screen: 
, 
14Zfl Digital &XJ-S@JXI 
Eug. lkr. Z.&l5 Wfl: 08/Z&32 TIW: 10:59:Z3~ 
mm FFISNORD: 
man>? 1 
0 comand 1 i st : 
c LA - dunp ca data 
s ISI - dump sta data 
t 
Ldl - set trau! key 13 Ialra3 - dunp muwwy 
Ra - uodify nmoky 
b rate - set baud rate 
? -~lpluznu 
X - exit monitor mn> 
D. Dump Mexncuy Dais 
Three options allow the memov structure 
to be -dumped” for Ykwhg. The three op- 
tions are entered as fokws: 
c [cl - Dump CO Line memoq structure 
s [sl- Dump Station memov Structure 
d [a1[al - Dump a memory address Struc- 
The data obtained from these commands is 
in hexadecimal format and is used primar- 
ily for mantiacture level support. 
Issue 1, Jmmuy 1993 
SOiF9