Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							VOICE IYUUL GROUPS (VB%l 
VOICE MAIL GROUPS (Cont’d) 
C. “Retrieve” Mail Index Entry 
Prom Steps 
To program the ‘Retrievti” mail index 
[out- 
pulsing table) to be accessed by the Voice Mail 
group: 
1. Press the RETRIEVE flexible button (But- 
ton #ill. 
2. Enter the one-d&It outpulsing table mnn- 
ber (O-7) on the dial pad. 
3.Pres.s the HOLD button to save the entry. 
Confiiation tone is heard snd the display 
will now update. 
D. St&ion hsi@mcat@) 
prog-mmmbg steps 
To program the stations in the Voice Mail group: 
1. Press the STATION ASSIGN flexible button 
(Button # 121. 
2.Enter the three-digit station numbers 
(100-155). A m-urn of eight SLT sta- 
tions may be entered. 
3. Press the HOLD button to save the entry- 
Confirmation tone is heard and the dispIay 
wiIl now update. Description 
RETRIEVE. The “Retrieve” mail Index spe&es 
the outpulsing table where the In-band” digits 
required to connect a station user to their own 
mail box are stored. Refer to Sec. 755.2 for 
prom entries into an outpulsing table. 
1 
To delete a “Retrieve” maiI index entry, enter 
one pound [#I on the keypad and press the 
HOLD button. 
Description 
Up to eight SLT or OFX port extension numbers 
may be programmed into a Voice Mail group. 
The ports wilI be designated as two-way ports 
by directing &Is to any one of the ports and 
alIowing any one of the ports (or all ports) to be 
used as VM out dial and/or VM not@ ports. 
A flexible button may be programmed with a 
Voice MaiI group pilot number. This button will 
then act as a DSS for that Voice Mail group 
when pressed and also serves as the message 
waiting inckation ior that VM group. 
IBSUC 1, January 1893 756-3  
						

							VOICE MA= GROUPS WW iqjinite DVX’andDVXn 
Digital Key Telephone Systems 
VOICE hTA= GROUPS Wnt’dl 
755.2 VOICE WUL OUTPULSING TAB- 
k Voice Mail In-Band SQpa.lbg 
ProJip3mdg steps 
If Voice Mail In-Band signaling is to be used: 
1. Press FLASH and dial [66]. The following 
message is shown on the display phone. 
Li 
Where: 
- y = Table index (O-7) 
- x = Entered digits 09, #, *, F’ausesj 
2. The TABLE 00 flexible button (Sutton # 1 
led is lit. To change tables, press the appm 
- -_ 
priate flexible button (Buttons 2-W and 
perform the following procedues. 
3. Dial one of the following. if requited; 
- 
O=ifapretlxisrequired 
- 
l=ifasuf&cisrequired 
- #=ifen~istobedeleted 
4. Enter up to 12 digits required including y’ 
and I#‘. TFWN button = pause, 
5. Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
will now update. Description 
Entries into one of the eight Voice Mail Out- 
pulsingTables determine the In-Band signaling 
required for “R&-kvin~ messages Iallows for 
stations to pick up mail) and ‘Leaving” mes- 
sages (allows stations to leave messages in voice 
mail]. 
The buttons on the digital terminal are defined 
as shown below when entering the Voice Mail 
Outpulsing Table prom area. 
pg&gq WI pq 
~pqgqpig 
p!TxGKJh;;;i 
Build a table (‘0” for example) for any additional 
digits other than the Station Exknsio~ Number 
(Voice Mail Box Numberlneeded for a caller to 
leave a message in a station’s mailbox. [“Leave”) 
Build another table (‘1” for example) for any 
additional digits needed for a mailbox holder to 
retrieve a message (“Retrieve”). 
To clear enties in aTable. press the pound key 
once I#]. followed by the HOLD button. 
mm] 
Related Rogramming: Refer to Sec. 755.1. 
Voice Mail Groups IVM): Sec. 755.2. Voice Mail 
In-Band Signaling on incoming CO Calls. 
7564 
Lesue 1. January 1993  
						

							ifiite DVX I and DVX” 
~igitd Key Telephone Systems 
VOICE MAIL 
GROUPS Wont’4 
VOICE B5AIL OUTKKSING TABLE (Cont’dl 
B. Voice Mail Dfeco~nect Table 
Prog * :! Steps 
1. Press the DISCUNNECT TABLE 8 flexkble 
button (Button #9). This is the table num- 
ber used for the Voice Mail disconnect sig- 
la. 
2. Enter up to 12-digits which will be used for 
the disconnect sQm.l. i.nclu~ ‘W and W. 
TRAN button = pause. 
S-Press the HOLD button to save the entry. 
Confirmation tone is heard and the display 
will now update. 
. Description 
To avoid Voice Mail ports from being tied up as 
a result of CO line callers abandoning the call 
or not exiting the VM system properly, a d&con- 
nect signal can be programmed into the infinite 
Digital Key Telephone System to noufv the VM 
system that a call has been abandoned. This is 
accomplished through ‘in-band* signaling. If a 
CO disconnect signal is detected, the ir@~f@ 
Digital Key Telephone System will send a series 
of M’MF digits programmed in the Voice Mail 
disconnect table (outpuklng table #8) to the 
Voice Mail port. This can be any digit stream up 
to 12-digW.sinch~Ung”~” and V’. This tablewill 
serve all eight voice mail groups. These d@ts 
are not used as a result of an internal station 
disconnecting fmm Voice h&x& In this case 
silence is provided for a short period followed 
by busy tone. This method is also used for CO 
lines when the VM disconnect table is empty. 
The infinittz Digital Key Telephone System will 
provide Loop Supervision monitoring while a 
CO call is connected to a port designated as 
Voice Mail. 
Default: l3y default programmtng 
there are no 
entries in the disconnect table mable #8). 
, 
Issue 1, Janunry 1993 
IS&S  
						

							VOXCE MAIL GLOW IVM] 
iqjhdte DVX’ and DVX” 
D&&al Key Telephone Systeme 
VOICE MAIL GROUPS (CcM’d) 
765.3 VOICE &SAIL IN-BAM) 
FEATURES 
- 
Programming Steps 
1. Press FLASH and dial [67]. The following 
message will be shown on the display Description 
k voiec Mail In-Band Mgtte 
Fframming steps 
If Voice Mail In-Band Digits are to be enabled 
or disabled for Incoming CO callers; 
1. Ffress the INCOMING ID DIGl’IZ flexible 
button (Button # 1). 
It will toggle on and off 
with each depression. 
. LEDon= ID digits are enabled 
l LED off = ID digits are disabled 
2. Press the HOLD button to save the entry. 
Confirmation tone is hesrd and the display 
will now update. Description 
The infintte 
Digital Key Telephone System al- 
lows the system to be programmed so that if a 
station programmed to receive incoming CO 
line ringing is forwarded to Voice Mail they may 
have direct incoming callers muted directly into 
their stations voice mail box through the use of 
‘In-Band” signaling. 
Alternately, when dis- 
abled, callers 
willbe answered by the Voice Mail 
or Auto Attendant Main greeting. 
Incoming CO callers can be Station Call For- 
warded into voice mail only when the ringing 
CO line is programmed to ring at one 
station. 
Additionally CO lines programmed to ring at an 
attendant station will station call forward into 
the Voice Mail. system (if programmed to ring 
only at one attendant station) and be presented 
to the 
main greeting (noi%be attendant stations 
mail box) even when ID digits are 
enabled. 
Default: By default, ID digits for incoming CO 
calls is enabled. 
Related Pro 
gramming:: F$&-; &755;Z; 
VoiceMaill%-ogr -- Ig 
- * 
Mail Cutpulsing Table 
mwi Xsmte 1, Janaarg 1993  
						

							iq@ik DVX’andDVXn 
D@taI Eey Telephone System VOKZ MAIL GROUPS (‘VW 
VOICE MAIL GROUPS (Cont’d) 
VOICE MAIL IN-BAND FEATURES (Cont’d) 
Pro&p- - gsteps 
Description 
If Voice Mafl CalI Forward is to be enabled or 
disabled for Incoming CO callers: 
1. Press the CALL FWD ff exible button (But- 
ton #2]. It will toggle on and off with each 
depression. 
l LED on = call Forward is enabled 
l LED off = CaU Forward is disabled 
This feature allows Voice Mail calls, upon 
reaching a forwarded to VM station, to forward 
back into fhe Voice Mail unit. The fowarded 
station can be foxwarded to the same or a 
different Voice 
Mail group thm the calling VM 
group. This is usefkl when VM ports are 
being 
used as both Auto Attendant and VM ports. 
This feature can be enabled/disabled for allVM 
groups. 
Default: By default, the V$‘l ‘I’hnsfer/Fomard 
feature is disabled. 
hkil Outpulsing Table. 
fssue 1, January 1993 
7m-7  
						

							@‘i&e DVX’ and DVX” 
~j&al Key Telephone Systems EXCEPTION TABLES PROGRAMMING 
SECTION 760 
EXCEPTION TABLES PROCZMMMING 
760.1 EXCEFl!lON TABLES pROGR4kC 
MING 
Fkogrammiry! Steps 
The in. DigitaI Key Telephone System offers 
a flexible means of applying 
toll restriction to 
stations or Mlividuals. Dialing privileges (or toll 
restriction} is determined through assignment 
of station and CO line Class Of Sendce (COS). 
Several types of restriction can be derived sim- 
ply by programming cos assignments and co 
line accessto stations. This may, in some cases, 
be all that is necessary. However, when a more 
complex or spec%ic @pe of restriction is destred 
the system offers two allow and two deny tables 
along with four special tables. These tables can 
be programmed in a variety of way%!? to handle 
applications that are stxaight forward or appli- 
cations 
that require a more complex an-ange- 
ment. 
The allow and deny tables are assfgued to sta- 
tions based on their station Class of Service 
(COS) assignment. The Station (COS) interacts 
with CO Une COS assfgnments to p-de sev- 
eral different types of dialing privileges (Refer to 
CO/Station COS mat& below). 
The Albw and Deny tables allow entries of 
either general or specific allow and deny codes 
such as all&g all [l-800] type calls. and/or 
den~anIll+or[O]+calls.?heattowanddeny tables allow a maximum of eight digits to be 
entered as allow or deny digits. This 
allows for 
entry of certain area codes or office codes or a 
cornbinstion of area code plus office code that 
can specifkally be z&wed or denied. For exam- 
ple the code [1555-12121 maybe entered in 
the 
deny table to deny Jocal toil information calls. 
Each ahw table contains 20 bins for 
entry of 
aIlow codes. Each deny table contains 10 bins 
for e&y of deny codes. 
The following rules should be remembered 
when setting up the Allow/Deny tables. Refer 
toTable 760-I Class of Service (COS). 
1. If both tables (allow and deny) have no 
entrfes, no restriction fs applied. 
2. If entries are made in the allow table and 
only there, then only those numbers are 
allowed. All other dialing is denied. 
3. If entries are made in the deny table and 
only there. then only those numbers are 
denied. All other dialing is allowed. 
4. If there are entries in both allow and deny 
tabkss. the aliow table is searched fit and 
ifamatchisfound.itisallowed.Ifamatch 
is not found, the 
deny table is searched and 
ifamatchisfoundthere,thecaIlisdenied. 
If the number does not match an entry in 
either table, it is allowed. 
Tabie 760-l class of service [COSI 
Unrestricted  
						

							EXCJ@TION TABLES PROGRAMMXNG 
infinite DVX’ and DVX” 
Digital Key Telephone Systems 
760.2 RELATED ll’EMS TO TOLL RI% 
Table 760-2 Allow/Deny Toll Table 
I ; CONDITIONS AND RJ.ZSUL7-S I 
/D’ 
2 I I 
’ R f [ FOUND ! D I 
NOT i 
FOUND j A 
!R! 
I LFOIJND~AI I 
Iuj FOUND 1 D 
I.-- NOT 
E 
FOUND ‘- 
l--T- 
Nm A 
4 FOUND 
I I 
I I I 
A special YWYt Care” I’D”) character may be 
entered as a digit to either allow or deny any 
digit dialed in that digit sequence. For example 
a code (1 -D” 01 
and [I “D” I) may be entered in 
the deny table which would allow local long 
distance calls [numbers dialed with a I followed 
by a seven-digit local number), but would deny 
long distance calls (numbers dialed with a 1 
followed by an area code). 
The iTsfinite Digital Key Telephone System also 
offers four special tables that can be referenced 
from witi the two allow tables. Three of the 
special tables can be assigned to specific area 
codes that require further toll restriction defi- 
nition. The fourth special table is reserved for 
use as a home area code table (numbers within 
the same area code as the site where the system 
is in&&d). This provides expanded &ility to 
apply toll restriction on numbers that are dialed 
within an area code. Each special table wiIl 
allow up to 800 entries (200-999). This offers 
the ability to allow every office code on an 
individual basis 
A. 
B. CO/Pl3x Lines 
When CO lines are marked as PBX lines 
(refer to Sec. 720.1, CO Line Programming) 
the system w-ill first check the PBX code 
table [refer to Sec. 710.5. PBX Diahug 
Codes) for a valid match. If the frrst digits 
dialed do not match the entries in the PBX 
code table the call is considered an attempt 
to call another PBX extension and no toll 
restriction is applied. If the first digits di- 
aled are found in the PBX code table then 
toll restriction will start with the next di- 
a.led digft. 
Forced Amount Codes 
The system can optto& force the use of 
account codes on ah restricted calls. When 
forced account codes are enabled (see Sec. 
710.2, Account Codes-Forced), an account 
code must be entered to place a call that is 
otherwise restricted Umn.gh toll restric- 
Uon. By entering an account code the sta- 
tions effective class of service becomes that 
equal to class of service 1 (unrestricted). 
When account codes are forced on a system 
wide basis selected users may be in- 
structed on how to enter account codes 
from any station and be allowed to dial 
unrestricted from a station that may oth- 
envise be restricted. Use of account codes 
in this manner, as a traveling class-of-sew- 
ice, is however not controlled by the sys- 
tem. Any station user with lmowledge of 
how to enter account codes to override a 
stations toll restriction wUi be allowed to do 
so. 
C. SLT DTMF Receivm 
STRICMON 
When single line telephones are connected 
to the tnfiniteDi@aI Key Telephone System 
and toll restriction is enabled, the DTMF 
receivers located on the station board(s) 
will monitor the call for a programmed 
period of time [refer to Sec. 710.1. SLT 
DTMF Receiver timer). WNle the DTMF 
receiver is monitoring the digits being di- 
aled by a single line telephone. it is consid- 
ered busy and not available for monitoring 
another SLT attempting to dial. When all 
DTMF receivers are busy, an SLT attempt- 
ing to go off-hook will not receive dial tone 
until a rece.iver is available. The system 
allows up to four DTMF receivers to be 
installed in the infintte DVX’ System, and 
up to 13 DTMF receivers on the ti$nUe 
780-2 
Iseue 1. January 1993  
						

							irlfinite DVX * and DVX ’ 
D@m fzey Telephone Sy8tcma 
DVX ’ System. for monitoring SLT dialing. 
lfa system has heavy SLTusage toll restric- 
tion may inhibit dialing by SLT stations. 
TWO options are available to help alleviate 
this problem; 1) shorten the SLT receiver 
timer (refer to Sec. 710. I, SLT DTMF 
Receiver timer). This will free up DYlMF 
receivers faster, however, may not provide 
the desired toll restriction for SLT stations; 
or 2) Enable LCR and force LCR on SLT 
stations. when the LCR database is set up 
the 3-d$jlt table allows for entry of the 
number of digits to be expected. When a 
SLT dials the appropriate number of digits, 
LCR will release the D’IMF receiver and 
then be av&JaMe for another SLT call. 
D. LCR vs. Ton Rc&xiction 
LCR is not intended to be an alternaffve to 
toll restriction nor is toll resirMion in- 
tended to be a alternate to LCR In fact they 
both work best when programmed to- 
gether. Toll restriction provides the dialing 
privileges that stations are allowed and 
LCR provides the routing of calis onto the 
proper type of lines. LCR can e&ance toil 
restriction in that LCR provides a ‘Store 
and Forward” operation that allows the 
system to analyze the digits befng dialed 
before a trunk is seized. This prevents us- 
ers from by-passing toll restiction by tak- 
ing advantage of the time it takes for a 
central office line to provide dial tone. Be- 
cause of this it is recommended that LCR 
be considered when toll restriction fs de- 
sired. 
Issue 1. January 1993  
						

							[email protected]@ D= I and DVX I1 
Digit&l Key Telephone 
Svsttms 
760.3 
TOLL RESTRICTION PROGRAM- 
MlNG 
A. 
Entering Td Table Prom 
Projpammhg Steps 
If the system is in the programming mode, 
continue using the program codes. If starting to 
program here, enter the programming mode. 
Refer to Sec. 700.2. Program Mode Entry (Key 
1. Press FLASH and dial 
1701. The folkxvlng 
message is shown on the display phone: 
I 
2.To program allow/deny tables, press the 
appropriate Table button and enter infor- 
mation as outlined in the followSng proce- 
dUrC3. 
3. To program Special Tabks 1-3. it is neces- 
sary to associate an area code to the table. 
This is done by pressing the appropriate 
“AREA-CODE TBL” button and assign the 
area code. 
speciaiTobIt4fs -furtheiwme anzacodeanddoe5notrtQubc~arUiCOdC entry. 
4.To 
display entries ln any of the tables. 
press the DISPLAY TAELES button (button 
# 12). Entries in the allow/deny tables will 
display two at atime. Entries in the special 
tables wiIl be displayed six at a time in 
ascending order. 
760-4 
Issue I.January1993 
Description 
All toll tables have been conveniently placed 
under one program code to allow entry of all toll 
restriction data. 
The buttons on the digital terminal are defined 
as shown below when entering the Toll Restric- 
tion progmmming area. 
When the systtm searches the albw and deny 
tables, the entries are checked starling with Bin 
01 and proceedfng sequentially through the 
table to the last bin. In addttion The allow table 
is always searched before looking at the deny 
table. Therefore the order of entry is important. 
Enties that are specific (i.e. [I 716)) should be 
placed ahead of entries that are more general 
(usually include “Don’t Care” digits i.e. [l ‘KY 
111. 
Once a match is found, in the allow table. that 
references a special table the number dialed will 
be checked for an allowed code in the special 
tabIe. If a mat& is not found in the special table 
the system will continue to check for a match 
in the next alkw or deny table that is to be 
checked. The system will not retumto the table 
that sent the call to the special table.  
						

							EXCEPTION TABIJW FROG-0 
EX~~ION TABLES FROG-G 
&ont’d) 
FL Allow Table Rogrammj% 
1. press the ALlxlW TABLE A or ALLOW TA- 
Bl,E B flexible button (Button #l or #3). 
The following message is shown on the 
display telephone: 
The fkst two bins locations are displayed. 
2. Enter the two-digit bin number (0 1 -ZO} of 
the bin to be programmed. 
Ittsrrcanmcndsd~~37knstrcrad f 
fbranmkythordIr6snsro# sptdor-k 
n-r 3; Bin 38 bc rrsapsdfbrrmantry 
thatwarr;fe~spedol.doMenrmrba3; 
nstfisafor~qpecirrI tabb?Yulmbers:Bin20k-~r the Borne 0-a code tab&, 
3. Enter the allow code: 
where: 
- 0 to 9, l . # = corresponding allow dig- 
its (numbers) 
- MUTE = Don’t Care digit CD”) 
- TRAM = search special table (YY) 
4.FVess the HOLD button to save the entry. 
Confirmation tone is heard and the display 
will now update. 
5. When all entries for one table are complete, 
press the flexible button for the next table. 
The foIlowing rules should be applied when 
making entries that will reference the special 
-tables: 
1. For entries referencing the first three spe- 
cial tables a sped& area code must be 
identified (one for each table needed). Then 
make note as to how the numbers will be 
dialed when dialing numbers to this area 
code (i.e. with a leading digit II] or no 
leading digit [l]] , The entry into the allow 
table would be entered as follows: 
Leading digit (11 - BB 1 XXX DDD (S) or 
Non Leading [l] - BBXXXDDD {S} 
WI-El-C 
. _ 
.?. 
- BB = Bin number (reeomrnended 17- 
19) 
Descrintion 
Allow Table - Each AIIow table contains 20 bin 
numbers. Each bin number may be up to eight- 
digits in length including (Don’t Care) digits and 
{Search Special Table) commands. Entries into 
the azlow table represent exceptions to num- 
bers or codes that are to be allowed only if 
they 
would otherwise be restricted by an entry in the 
deny table. For example if f 1 555 12121 is to be 
aIlowed but [ 1+] numbers are denied. by an 
entry into the deny table, then 11 555 12121 
should be entered into the allow table as an 
abwed number. . 
l Allow table A is referenced and searched 
first (before the deny table 
A) when Sta- 
tion COS is 2 and-CO line COS is either 
1 or2. 
l Allow table B is referenced and looked at 
first (before the deny table B) when Sta- 
tion COS is 3 and CO line COS is either 
1 or3. 
Q When station COS is 4 and CO line COS 
is 1 both allow tables are looked at first 
(allow table A first then allow table B) 
then both deny tabIes (deny table A &t 
then deny table 33)). 
Don’t Care digits specify that the system 
shoukl consider any digit dialed in that position 
as a match. Don’t Care digits should not be 
enteredastbelastdigitinanentxy,asthis 
would be an unnecessaq or meaningless com- 
mand. 
scatch Special Table commands must 
be en- 
tered in a specific manner and should always 
be placed as the last enties in the Auow table. 
It is recommended that the Iast four bins (17- 
20) in the allow table be reserved forreferencing 
the four special tables w&b the reference to the 
home area code (special table 4) always being 
located in bin number 20. Search Spedat table 
commands can only be entered into the allow 
t&kS. 
To erase a bin. enter tie two-digit bin number 
fokwing by pressing the HOLD button. 
Issue 1, Jallllaly 1993 760-8