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Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

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    Page
    of 477
    							SYSTEMS 
    /  
    						
    							r 
    ir;rfini& DVX’aadDVX” 
    [email protected] ZKey Tcleplxoxte Systems 
    300.48 
    300.49 
    300.50 
    300.51 
    300.52 
    300.53 
    300.54 
    300.55 
    300.56 
    300.57 
    300.58 
    300.59 
    300.60 
    300.61 
    300.62 
    300.63 
    300.64 
    300.65 
    300.66 
    300.67 
    300.68 
    300.69 
    300.70 
    300.71 
    300.72 
    300.73 
    300.74 
    300.75 
    300.76 
    300.77 
    . 
    300.78 
    300.79 
    300.80 
    300.81 
    300.82 
    300.83 
    300.84 DIRECT STATION SELECHON 
    ...................................................... 300-17 
    DIRECTED CALL PICK-UP 
    .......................................... ................... 360-17 
    A. Call Pick-up - 
    Station ...................................................... 
    300-17 
    B. Call Pick-up - ACD/UCD Groups 
    .................................... .300-17 
    DIRECTORY DIALING 
    ................................................................. ..:3oo-I 7 
    DISABLE OUTGOING CO LINE ACCESS 
    ........................................ 30&17 
    DISTINCTTVE RINGING (User Selectable] 
    ....................................... 300- 17 
    DO NOT DISTURB (DND] 
    ............................................................... ‘30@17 
    . One-Time Do Not Dishrb DND) 
    ..................................... 
    300-17 
    DTMF SENDING 
    ............................................................................ 300-17 
    EMERGENCY TRANSFER 
    .............................................................. 300-17 
    END TO END SIGNALING .............................................................. 
    300-17 
    EXCLUSIVE HOLD ....................................................................... 
    300-18 
    EXECUTNE OVERRIDE ............................................. 
    i.. ................ 
    ,3+i8 
    EXECUTIVE/SECRETARY TRANSFER ........................................... 
    ,300-18 
    E.XJ.-ERNAI, NIGHFRINGING 
    ......................... ...? ............................. 
    300-18 
    FLASH 
    ............................................................................................ 
    3(30-‘18 
    FLASH ON INTERCOM 
    .................................................................. 
    306’18 
    FLASH WlTH SPEED DIAL 
    ............................................................. 
    300-k 
    FLEXIBLEATfENDANT 
    ................................................................. 300-,lB 
    FLEXIBLEB~NASSIGNMENT 
    ................................................ 
    300-18 
    FLEXIBLE PORT ASSIGNMENTS 
    .................................................. -300; 19 
    FORCEDACCOUNTCODES.. 
    ...................................................... ..300-19 
    FORCED LEAST COST ROUTING (LCR) 
    ....................................... ..300-19 
    GROUP CALL, PICK-UP 
    .................................................................. 
    3occl9 
    GROUP LTSTENING 
    ....................................................................... 
    300-19 
    HEADSET COMPATTBILITY 
    ............................................................ 
    36049 
    HEADSET MODE 
    ............................................................. 
    .C.. ......... 3ocb is 
    HEARING AID COMPATIBLE 
    ......................................................... 3ofj-19 
    HOLD PREFERENCE 
    ..................................................................... 
    3&s 
    HOLD FiECALL 
    .............................................................................. 
    300-19 
    HOT LINE/RING DOWN 
    ................................................................ 
    300-20 
    .HUNT GROUPS 
    ............................................................................. 
    300-20 
    . Hunt Group Chainhg 
    ..................................................... 300-20 
    B. 
    Pilot Hunting 
    .................................................................. 3GCi-20 
    C. 
    Station Hunting 
    .............................................................. 300-20 
    ICLID FEATURE 
    ............................................................................ 
    3o0-20 
    A 
    Calling Number/Name Display 
    ....................................... 
    300-20. 
    B. 
    Incoming Number/Name for SMDR Records.. 
    .................. 300-20 
    C. Unanswered Call Management 
    ........................................ 
    3C0-20:’ 
    IDLE SPEAKER MODE 
    ............................................................ . ...... 
    30ckii 
    INCOMING CO LINES OFF-NET FORWARD (VIA SPEED DIAL) 
    ...... Srjo-ii ’ 
    INTERCOM C4LLING 
    ..................................................................... 
    3oc+ 
    INTERCOM SIGNALING SELECT 
    ................................................... 
    300-2 I . 
    KEYS= SELFTEST 
    .......................................................... . ............ 
    3tiil. 
    LAsrNUMBERREDIAL(LNR) 
    ....................................................... 
    300-2 1  
    						
    							r 
    _.:_ fqfinite DVX I and DVX * 
    300.85 
    300.86 
    ‘.TL’.:’ . 
    _ ‘- 
    2 300.87 
    ,,’ r300.88 
    4300.89 
    1’-r300.90 
    3-3  
    I-rz I 
    6, r ;r.,- 
    ,.. 7. 
    1‘-
    						
    							Table of Contenta i?fin~eDVXadDvX Di@d Key Telephone Systems 
    - 300.132 
    300.133 
    SECTION 310 
    310.3 
    310.2 
    310.3 
    310.4 
    310.5 
    310.6 
    310.7 
    310.8 
    310.9 
    310.10 
    310.11 
    310.12 
    310.13 
    310.14 
    310.15 
    310.16 
    310.17 
    310.18 
    310.19 
    310.20 
    310.21 
    SEZTICIN320 
    320.1 
    320.2 
    320.3 
    320.4 
    320.5 
    320.6 
    320,7 
    320.8 
    320.9 
    320.10 
    320.11 
    320.12 
    320.13 VOICE MAIL GROUPS [VM) 
    ........................................................... 
    300-29 
    A. VM CO Disconnect Signal - Pass TYhru ............................ 
    300-80 
    B. VM In-Band Signaling Integration 
    ................................... 300-30 
    C. VM Message Waiting Indication ...................................... 
    300-30 
    D. VMTone Mode Calling Option.. ....................................... 
    300-30 
    E. VMTramfer/Fomard ..................................................... 300-30 
    F. VM Transfer Wth ID Digits ............................................. 300-30 
    VOLUME CONTROLS .................................................................... 
    300-30 
    SINGLE m TELEPHONE FEATURE DEWXUPTION 
    .......... 
    310-l 
    ACCOUNT CODE ............................................................................ 
    310-l 
    AUlDMA~C LINE ACCESS ............................................................. 
    310-l 
    CALL FORWm 
    ............................................................................. 
    310-l 
    CAMP ON 
    ........................................................................................ 
    310-l 
    CONFERENCE , 
    ................................................................................ 
    310-l 
    CONFERENCE /WlTH PERSONALPARK.. ....................................... 
    310-l 
    DIRECT’ OUTSlDE LINE GROUP ACCESS 
    ........................................ 310-l 
    DIRECT OUTSIDE LJN-E RINGING 
    ................................................... 310-I 
    DIRECIED CALL PICK-UP .............................................................. 
    320-l 
    DO NCrr DXSTURB (‘DND) 
    ................................................................ 
    310-l 
    GROUP CALL PICK-UP 
    .................................................................... 310-l 
    INTERCOM CALTJNG ...................................................................... 
    310-3 
    MESSAGE WAITING/CALL BACK.. .................................................. 
    3 10-3 
    MESSAGES - PERSONALIZED 
    ........................................................ 
    310-3 
    A. 
    Messages - Custom ........................................................... 
    310-3 
    NIGHT SIXVICE 
    ............................................................................. 3 IO-3 
    OFF-HOOK PREFERENCE 
    .............................................................. 
    310-3 
    PERSONAL PARK 
    ............................................................................ 
    310-3 
    gUEtJlNG 
    ....................................................................................... 310-3 
    STATION SPEED 
    DlAL .................................................................... 
    310-3 
    SYSTEM SPEED DIAL. 
    ..................................................................... 
    310-3 
    TRANSFER ...................................................................................... 
    310-3 
    ATTENDANT FUTURE DEscRIpTlON 
    ................................. 
    320-l 
    AXENDANT DISABLE OUI’GOING ACCESS 
    ................................... 320-l 
    ATIENDANTOVTmFLOW 
    ................................................................ 
    320-l 
    ATTENDANT OVERRIDE 
    ................................................................. 
    320- 1 
    ATl-EIYDANT POSITiON 
    ................................................................... 
    320-l 
    AIITENDANTRECALL 
    ...................................................................... 
    320-l 
    AUTOMA-ITC NIGHT MODE 
    ............................................................. 
    320-l 
    INCOMING CO LINE OFF-NET FORWARD 
    ....................................... 320- 1 
    NIGHT SERVICE FE;ATuRE 
    ............................................................. 320- 1 
    TXME AND DATE PROGRAMMING 
    ................................................... 
    320-l 
    ATI’ENDANTSEARCH 
    ..................................................................... 
    320-2 
    EKJSY LAMP FIELD INDICATORS 
    .................................................... 320-2 
    DIRECT SlYAnON CALLING 
    ............................................................. 
    320-2 
    MAPPING OPTiONS 
    ......................................................................... 
    320-2 
    lsaut 1, &m!ary 1993  
    						
    							imite DVX’ and DVX’ 
    nigital Key T&phone Systems Table of Contents 
    320.14 MESSAGES - CUSTOM .* ,......,.. . . . . . . . . . . . . . . . . . . . . . ,.......I.. . . . . . --........ . . . . . . . . . 320-3 
    320.15 REIJ3ASEKEY ,*.......,.........,,....,. ~ .,...,....... f.... . . . . . . . . . . . . . ** . . . . a* . . . . . -...a..-. ‘320-3 
    SECTION 400 STATION FEATURE OPERATION ..r...**.*.,*,.......*........**....*...... 400-l 
    400.1 INTRODUCTION 
    ..,......,.. l ..,.. l ,... +*.I . . . . . . **..w.a*I . . . . . . . . . . . . . . . . . . . . . . . . -.s . . . . . e... 400-l 
    400.2 KEY TELEPHONE STATION FEATURES 
    I.,,.., l . . . . . . . . . . . . * . . . . . . . a... . . . . . . . . . . . 400-l 
    400.3 ANSWERINGAN OUTSIDECALL........ . . . . . . . . . . ~ . . . . . . . . . . . . . ..t.. . . . ..-.....I.... 400-4 
    400.4 PLACiNG AN OUTSIDE CAL& ON HOLD 
    ..* . . . . . . . . . . . . * ,.... l ,,.............. * ,... 400-4 
    400.5 ANSWEFZING A RECALL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . * . . . . . I . . . . . . . . . * . . . . . . . . . . . . . . * . . . . 400-4 
    400.6 ACCOUNT CODES.. ,. .a . . . . . . . . . . . . . . . . ,.a, . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .-. . . . . . . . . . _ . . . .400-4 
    400.7 DISABLE OUTGOING CO Llm ACCESS a ,,.. * ,... * . . . . . . * .,.. . ,,,............,... 
    400-4 
    400.8 PLACING AN OUTSIDE CALL (Automatic Line Selection) . . . . . . . . . . . . . . . . . . 400-4 
    400-g AUTOMATlC CALL DISTRIBU’IJON (ACD) . . . . . . . . . . . *..* *....... . . . . . . . . *... . . . . . 400-4 
    A. Agent Login/L,ogout Feature . . . . -..* . . . . . * ..*...**..,.... * . . . . . . . . . . *...* 400-4 
    B. 
    ACD Agent 
    ‘wELF” button . . . . . . . . . . . . . . ..~..~.......4 . . . . . . . ..* .,... *.,.*e 400-5 
    C. ACD CalI QuaXfkxttion . . . . . . . *.,.- . . . . . . . * . . . . . . . . . *** . . . . . . . . . . . . . . . . . - . . . . 400-5 
    D. ACD Agent Queue Status Dfsplay 
    . . . . ::.. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 400-6 
    E. 
    ACD Available/Unmailab~e Mode . . . . . . . . . . . . . . . . . . . . . . I* . . . . . . . *.a ..,, 400-6 
    F. Supervisor L.ogfn/Logout Feature ** . . . . . * . . . . . . . . . . ..I ,,........... *... 
    400-6 
    G. 
    Supervisor Monitor With Eiarge-In . . . . . *....* .,.,., 0 . . . . . . . . . * . . . . . . . . . 
    400-7 
    H. 
    Supervisor Queue Status Display . ..-...-* . . . . . . ..-..................I. 400-7 
    1. ACD Group Member Status.. ..__ .._. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400-8 
    400.10 
    BACKGROUND MUSIC (Optional) ,...,.,.,...,...................-.... v . . . . . . . . . . . ,., 400-8 
    400.11 
    AUTOMATIC! SELECTION . . . . . ..,...,....I. *.,a ,...... a.,. ..,,.,.... *...*...*.* ..,.,,.... 400-8 
    400.12 
    CALL BACK . . . . . . -..- . . . . . . . . . *...* . . . . . . . a.* . . . . . . . . . . . * . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..*........ 
    400-8 
    400.13 
    CALL FORWARD: STATiON . . . . . . . . .-.. . . . . . . . . . . . . . . . . . ..a . . . . . . . . . . . . . . . . .._. . . . . ,... ,400-g 
    k 
    Cdl Forward - All Calls 
    .* . . . . a..*..........*..* ,............ * . . . . . . . . . . * . . . . 400-g 
    B. 
    Cdl Forward - No Answer 
    . . . . . . . ..,..,......... * . . . . . . . . *.......-.a .,,,.,. 400-9 
    C. 
    Cdl Forward - Busy .* f...... * . . . . * . . . . . ..-.-.... *...a . . . . . . . . . . . *.- . . . . . . . . . . 
    400-9 
    D. 
    CdJ Forward - 
    Busy/No Answer ,....... * . . . . . . . . . . . ,...**..*...* .,,... l 
    400-9 
    E. 
    Call 
    Forward - Off-Net (via speed dial) . . . . . . . . * . . . . . . . . . . . . . . . . . . . . 400-10 
    F. 
    Call Forward - ACD or UCD Groups . . . . . . . . . . . . . . . . . . . . . ..-........ 400-10 
    G. 
    Call Forward - 
    Voice Mall Groups . . . . . . . ..*........**..*............. 400- 10 
    H. 
    Call Forward - Hunt Groups . . . . . . . . . . . . . . . . . . . . *... . . . . . . . . . . a . . . . . -... 400-l 1 
    400.14 
    CALL FORWARD: PFXESET 
    a.* . . . . . . . . . *.* . . . . . . . . . . . . . . . . . . . . . . . . . . . ..-..*........ . .,,. 
    400-l 1 
    400.15 
    CALL FORWARD: CO LINES . . . . . ..I.......................~.~......~~~.~..~~~........ 
    400-l 1 
    A. 
    Incoming CO Lines Of&Net [via speed dial) . . . ..-. . . . . . . . . . . . . . . . 4O@ll 
    400.16 
    CALLJNG STATION TONE MODE OPTION . . . . . . s . . . . . . . . ** . . . . . . . . . . . . . . . . . . . . . 
    400-11 
    400.17 
    CALLPARK 
    ..a . . . . *..*...*.*...a . . . . . . . . . . . . . . .a . . . . . . . - . . . . . . . . - . . . . . . . . . ..-.... . .,... * .,.... 
    400-12 
    400.18 
    CALL PICK-UP: GROUP 
    . . . . . . . . m......,.. . . . . . . . . . . . . . . ..I.. . . . . * . . . . . . . . . . . . . aa..,,.... 
    400-12 
    400.19 
    cALL?RANSFER 
    . . . . . * . . . . *.., . . . . . ...*...- . . . . . . . . . . . . . . . . . - . . . . . . . . . . . ** . . ..I....... ~..,, 
    400-12 
    400.20 
    TRANSFERRING CO CALLS TO A STATION FORWARDED TO VM.. 4OO- 12 
    400.2 1 
    CAMP-ON 
    ..* . . . . . . . . . . f,.. . . . . . . . . . ..I . . . . . . a . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . *... 
    400-12 
    400.22 
    CO LINE ACCESS 
    . . . . . . . . . . . . . . . . . . . . . . ..*..........................**.......*....~........ 
    400-13 
    400.23 
    COW&‘-E QUEUING 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..*..............*......-....... 
    400- 13 
    400.24 
    CONFERENCE COMBINA‘IlONS 
    *..........,...........,..***......*..,.,..........* 
    400- 
    13 
    Ifwlt 1. January 1983 
    lx  
    						
    							Table of Contents ;zfinite DVX’tmdDVX” 
    Digital Key Telephone Systems 
    400.25 
    400.26 
    400.27 
    400.28 
    400.29 
    400.30 
    400.31 
    400.32 
    400.33 
    400.34 
    400.35 
    400.36 
    400.37 
    4Oix3a 
    400.39 
    400.40 
    400.41 
    400.42 
    400.43 
    400.4-4 
    400.45 
    400.46 
    400.47 
    400.48 
    400.49 
    4OQ.50 
    400.5 1 
    400.52 
    * 400.53 
    400.54 
    400.55 
    400.56 
    400.57 
    4uO.58 
    400.59 
    400.60 
    400.61 
    400.62 
    400*63 DATA FEATLIRJZ ............................................................................ 
    400-14 
    DLAL, BY NAME 
    ............................................................................. 400-‘15 
    DIRECTED CALL PICK-IX 
    ............................................................ 400-15 
    DIRECTORY DIALING 
    - Stations.. .................................................. 
    400-15 
    DIRECJT INWARD SYSTEM ACCESS 113ISA) 
    ................................... 400-17 
    DISTINCTIVE: RINGING 
    ................................................................. 400-17 
    DO NOT DISTURB ......................................................................... 
    400- 18 
    A. 
    One-Time Do Not Disturb ............................................... 
    400- 18 
    EXCLUSIVE HOLD 
    ........................................................................ 
    400- 19 
    EXECUTNE OVERRIDE 
    ................................................................ 
    400- 19 
    EXECUTNE/SECREIXFZY TRANSFER 
    .......................................... 400-19 
    FLASH .......................................................................................... 
    400-19 
    FLASH ON INTERCOM .................................................................. 
    400-19 
    F’LEXIBm BUTTON ASSIGNMENT ............................. “I.. .............. 
    4OO- 19 
    GROUP LISTENING 
    ....................................................................... 400-Z 1 
    HEADSEiT MODE 
    .......................................................................... 
    400-2 1 
    ICUD UNANSWERlED CALL MANAGEMENT TABLE 
    ...................... 400-2 1 
    INTERCOM CALLING 
    .................................................................... 
    400-22 
    INTERCOM TRANSFER 
    ................................................................. 
    400-22 
    KEYSET SELF ‘IESr 
    ...................................................................... 400-22 
    A Keyset LCD/LED Test 
    ..................................................... 
    400-22 
    B. Keyset Button Test ......................................................... 
    400-23 
    c. DSS LED/Button Test 
    .................................................... 
    400-23 
    LASTNUMBER REDIAL 
    ................................................................ MO-23 
    LEASI’ COST ROUTING 
    ................................................................. 
    400-23 
    MEET ME PAGE 
    ............................................................................ 
    400-23 
    MESSAGE WAITING 
    ...................................................................... 400-24 
    IvrulzKEY 
    .................................................................................... 400-24 
    NIGHT SERVICE FEATLTRE 
    ........................................................... 
    MO-24 
    OFF-HOOK PREFERENCE 
    ............................................................ 
    400-24 
    OFF HOOK VOICE OVER (OHVO) 
    .................................................. 
    400-24 
    PAGING 
    ........................................................................................ 
    400-26 
    PBX/CENI’REX TRANSFER ........................................................... 
    400-26 
    PERSONAL, PARK 
    .......................................................................... 4OB26 
    PERSONALIZED MESSAGES 
    ........................................................ 400-27 
    A 
    Personalized Message - Date & Time Entry 
    ...................... 400-27 
    B. 
    Personalized Messages - Custom 
    .................................... 400-27 
    C. 
    Personalized Message Code On A Flex Button 
    ................. 400-27 
    I’~ FLEX BUITON PROGRAMMING 
    ........................................ 400-28 
    PROGRAMMING YOUR NAbIf3 IN-IO THE LCD DISPLAY 
    ................ 400-28 
    PULSE-TO-TONE SWITCHOVER 
    ................................................... 
    400-28 
    SAVE NUMBER REDIAL 
    ................................................................ 400-28 
    PROGRAMMING PBX/CENIREx 
    CODES ONi’ FLEX BUrrON .... 400-29 
    SPEAKERPHONE 
    .......................................................................... 
    400-29 
    STATION RELOCATION FEATURE 
    ................................................ 
    400-29 
    STAnON SPEED DIAL, 
    .................................................................. 
    400-29 
    x 
    Issue 1, Jammy 1993  
    						
    							imite Dm’ and DVX ’ 
    D&itd Xcy Telephone Systems 
    Table of c43ntents 
    400.64 STORlNG SPEED NUMBERS . . . . . . . . . . . . . . . . * . . . . . . . . . . ~...~.~ . . . . . . . . . . . . . . . ,,...... 
    400-29 
    400.65 SYSTEMSPEEDDIAL 
    . . . . . . .,........ .~ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...4&-30 
    400.66 TEXT MESSAGING (Silent Response) 
    .-.-.* . . . . . . . . . . . . . . . . a..... . . . . . . . . . . . . . . . . . 400-30 
    400.67 UNIFORM CALL DISITU3UTlON fUCD1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ...*.*.*.. 400-3 1 
    A. UCD Calls In Queue Display . . . . ..-_ . . . . . . . . . . . . . . . . . . . . _. . . . . . . . . . . . . . 400-3 1 
    3. UCD Available/Unavaihble 
    Mode . . . . .,.. . . . . . . . . ,... . . . . . . . . . . . . . . . 400-31 
    400.68 
    UNIVERSAL NIGHTANSWER (UNA) .L...... . ,..... * . . . . . . ..f ..f........ *,..** . . . . . 400-3 1 
    400.69 
    VOICE MAIL OPERATION IVM) 
    .* . . . . . . . . . . . . . . . . . . l . . . . . . . . - . . . . . . . . . . . . . . 1.... l . . . . 400-3 1 
    A Voice Mail Thantier with ID .., . . . . . . . . . -.- . . . . . . . . . . . . . . . * . . . . . . *..* . . . . 400-32 
    B. VM Tone Mode Calling Option ..* . . . . . * . . . . . . . . . . . . . . . . . . . . . . * . . . . . . . . . 
    400-32 
    400.70 VOLUME CONTROLS 
    . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..I . . . . . . . . l .*.* . . . . . . . . . . . . . . . . . . . . . . . 400-32 
    sEcTroIv 405 S-BUTTON KEPSET FEATURE OPERATION 
    l ..* . . . . . l ***.* . . . . . . . ...405-I 
    405.1 
    INTRODUCTION ..a . . . . . . . ..t.. . . . . . 0. . . . . .*.a . . . . . . . ** . . . . . . . . * . . . . . ,* ,.,..... ~ . . . . . ..f . . . . . . 405-l 
    405.2 KEY TELEPHONE STAnON FEATURJZS 
    . . . . . . . . . ...*..... . ..A . . ..I.......... * . . . . 405-I 
    405.3 AUTOMA’lX CALL DISTRIBUTON (ACD] 
    . . . . . . . ..L... . . . . . ..I.. . . . . . . . . . . . . . . . . . 405-4 
    A Agent Login/Logout Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . .*. . . . . . . * ..-.... .405-4 
    B. ACD Agent “HELP” button 
    ..- . . . . . . . . . . . -.-* . . . . . . . . . . * . . . . . . . . . ~..., ..,... 405-4 
    C. ACD Call Qualification 
    .I.... . . . . . e.. . . . . . . . . . . . . . . . . a.. . . . . . . . . . . . I... . . . . . . 405-5 
    D. ACD Available/Unavailable Mode . . . . . . . . . ,, . . . . . ..-.................. -405-5 
    405.4 CALL FORWARD: STATION 
    . ..1..1..1.....*.1...* . . . . m.. . . . . . a..*.** . . . . . l . . . . . . . . . . . l . . 405-5 
    A. CallFomard-AllCalls . . . ..-.--. _..*- . . . . . . . * . . . . . . . . . A . . . . . . . . . . **.. ,..... 405-5 
    B. 
    CallForward - NoAnswer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 405-6 
    C. 
    Call Forward - 3usy . . . . . . . . . . . . . . . . . . . ..-*...........................*....... 405-6 
    D. 
    Call Forward - Busy/No Answer 
    . ..-.................................... 405-6 
    E. 
    Call Forward - Off-Net (via speed dial) 
    . . . . . . . . . ..*m. . . . . . . . . . . . . . . . . l 405-6 
    F. Call Forward - ACD or UCD Groups 
    . . . . ..-....1...-- . . . . . . . . . . . . . . . . . 405-7 
    G, Call Forward - Voice Mti Groups 
    . . . . . . . . . . . ..~....~...rn............... 
    405-7 
    H. 
    Call Forward - Hunt Groups . . . . . . . . . . . . . . . . . . , . . . . . . . . . . . . . . . . . . . . . . . ..-. 405-8 
    4055 
    CALLING Sl=A’i-lON TONE MODE OPTION 
    . ..* . . . . . . . . . **.*.* . . . . . . . . . . l ..,...,.., 405-8 
    405.6 
    CONFERENCE WITH PERSONAL PARK 
    m.... . . . . . . . . . . . a..... . . . . . *...a . . . . . . . . . . . 
    405-8 
    405.7 
    CO LINE QUEUING .*..........-...-I...............*...~.............,..*....~........*..,, 
    405-8 
    405.8 
    - DIRECTED CALL PICK-UP 
    .s . . ..I..., I.. . . . . . * . . . . . . . . . . . . . . . . . . . * .............l...,..,,. 405-8 
    405.9 
    DO NOT DISTUF2B 
    .a..*...* . . . . . . . . . . 0.. . . . . a.. . . . . I . . . . . . . . . . . . . . . . . ~ . . . . . . *...* . . . ...*...*. 
    405-9 
    405.10 
    Ml3SSAGE WAMING .I.... . . . . . . . . ..a . . ..-....-........................-.................... 405-9 
    405.1 I 
    .IvrurEKEY 
    . . . . - . . . . . a..- . . . . . . . a--..-a . . . . . . . -..*..I . . . . . . * . . . . . . . . . . . ..C... . . . ..I..... * . . . . . . . . 
    405-g 
    405.12 
    PBX/CENIXEX’IRANSFER 
    . . . ..I . . . . . . . . . . - . . . . -.-..I. . . . . . . 4.. ..I... *..* . . . . . . . . . . . . . . 
    405-9 
    405.13 
    PERSONAL PARK (Flip-Flop] 
    .* . . . ..I.. --.------...-.I-.... . . . . . v.........;.... . . . . . . . . . . 
    405-9 
    405.14 
    PROGRAMMING YOUR NAME MM THE ED DISPLAY.. 
    						
    							r 
    Table of ~ntCntS @finite DVX’ and DVX” 
    Digital Key Telephone Systems 
    410.4 
    410.5 
    410.6 
    410.7 
    410.8 
    410.9 
    410. IO 
    410.13 
    410.12 
    410.13 
    410.14 
    410.15 
    410.16 
    410.17 
    410.18 
    410.19 
    410.20 
    410.21 
    410.22 
    410.23 
    410.24 
    410.25 
    4 10.26 
    410.27 
    410.28 
    410.29 
    410.30 
    410.31 
    410.32 
    410.33 
    SW!I’ION 420 
    420.1 
    420.2 
    420.3 
    420.4 
    420.5 
    420.6 
    420.7 
    420.8 
    420.9 
    420.10 
    420.11 
    420.12 B. 
    ACD Agent “BELP” button ................................................ 410-l 
    C. ACD Avdable/Unava&bIe Mode ..................................... 41013 
    CALL BACK 
    ..................................................................................... 410-3 
    CALL, FORWARDING 
    ....................................................................... 410-3 
    CALLING STATION TONE MODE OFRON.. 
    ...................................... 4 10-3 
    CAMP-ON ........................................................................................ 
    410-3 
    CALL PARK (System) 
    ....................................................................... 410-3 
    CALLTRANSFER 
    ........................................................................... 410-3 
    CLEAR CALL FORWARD, DND, PERSONALJZED MESSAGES 
    .......... 410-4 
    co LINE QUEUING 
    ......................................................................... 410-4 
    CONFERENCE ................................................................................ 
    410-4 
    CONFERENCE WITH PERSGNAL PARK 
    ........................................... 410-4 
    DIRECT OUTSIDE LlNE ACCESS 
    .................................................... 
    410-4 
    DIRECTED CALL PICK-UP 
    ............................................ . ................ 410-4 
    DO NGTDISTURB.. ......................................................................... 
    410-4 
    PBX/CENIREX TRANSFER Flash Command to CO Line) 
    ............... 410-4 
    GROUP CALL PICK-UP 
    .................................................................... 410-4 
    PLACING CALLS ON EXCLUSIVE HOLD 
    .......................................... 
    410-5 
    INTERCOM CALLING ...................................................................... 
    410-5 
    LEASTCOSTROUTING.. ................................................................. 
    410-5 
    MESSAGE WAITING.. ...................................................................... 
    410-5 
    OFF-HOOKPREFERENCE 
    .............................................................. 410-5 
    PERSONALJZED MESSAGES 
    .......................................................... 
    410-5 
    PAGING .......................................................................................... 
    410-6 
    MEET ME PAGE 
    .............................................................................. 
    410-6 
    PERSONALPARK (Flip-Flop) ........................................................... 
    410-6 
    PROGRAMMING YOUR NAME INTO THE LCD DISPLAY 
    .................. 4 10-6 
    STATION SPEED DIAL 
    .................................................................... 
    410-6 
    STORING S-TXI’ION SPEED NUMBERS 
    ............................................ 410-6 
    SYSTEM SPEED DIAL 
    ..................................................................... 
    410-7 
    IJNIWRSAL NIGHTANSWER IUNA) 
    ................................................ 
    410-7 
    UCD AVAILABLE/UNAVAILABLE 
    .................................................... 410-7 
    ATTENDANT R-ZA- OPERATION 
    .................................... 
    420-l 
    INTRODUC’ITON 
    .............................................................................. 420- 1 
    ATIENDANTKEYTELEPHONE STATION FEATURE5 
    ...................... 420-l 
    ANSWERINGAN OUTSIDE CALL 
    ..................................................... 
    420-4 
    PLACING OUTSIDE LJNE ON HOLD 
    ................................................ 
    420-4 
    ANSWERING A RECALUNG OUTSIDE LINE 
    .................................... 420-4 
    ATI’ENDANT DL5ABI.E OUTGOING ACCESS 
    ................................... 420-4 
    A’ITEND~OVERRIDE 
    ................................................................. 
    420-4 
    ATTENDANTREcALL 
    ...................................................................... 
    420-4 
    DATA FEATURE 
    ............. ................................................................. 
    420-4 
    DIAL3Y NAME 
    ............................................................................... 420-5 
    DIS!JNCUVE RINGING 
    ................................................................... 
    420-6 
    EX?CuTNE OVERRIDE 
    .................................................................. 
    420-7 
    Jdi 
    Issue 1. amlary 1993  
    						
    							iqjidte Dvx’andDvxn 
    Digital Key Telephone Systems Table of Contenta 
    420.13 
    420.14 
    420.15 
    420.16 
    420.17 
    420.18 
    420.19 
    420.20 
    420.21 
    420.22 
    420.23 
    420.24 
    420.25 
    420.26 
    420.27 
    420.28 
    420.29 
    420.30 
    420.31 
    420.32 
    420.33 
    420.34 
    430.1 
    SECTION 500 
    500. I 
    * 
    500.2 
    500.3 
    500.4 
    500.5 ICLID UNANSWERED CALL MANAGEMENT TABLE 
    ........................ .420-7 
    INTERCOM CALLING 
    ....................................................................... 420-a 
    INCOMlNG CO LINES OFF-NET (via speed dial) ............................... 420-8 
    KEYSET SELF TEST ........................................................................ 420-9 
    A. Keyset LCD/LED Test ....................................................... 420-9 
    B. Keyset Button Test ............................................................ 
    420-9 
    C. DSS IJZD/Button Test ...................................................... 420-9 
    MESSAGES - CUSTOM.. ................................................................ 420-10 
    DIRECi’0RY DIALING -Attendant ................................................. 420-l 1 
    A. Prog ‘g-Attendant ................................................ 420-12 
    NIGHT SERVICE 
    ............................................................................ 420-14 
    OFF HOOK VOICE OVER [OHVO) 
    ................................................. .420- 14 
    SETITNG SYSTEMTIMEAND DATE 
    .............................................. 420-15 
    STORING SYSlXM SPEED NUMBERS. ...................... . .................. .420- 15 
    TEXT MESSAGING (Silent Response) ............................................. 420-15 
    ATTENDANTTRANSFER SEARCH ................................................. 420- 16 
    PLACING AN OUTSIDE CALL (Automatic Line SeIection) ............... .420- 16 
    CAILPARK ................................................................................... 
    420-17 
    DO NOT DISTURB INDICATION 
    ..................................................... 420-17 
    RElWEWNGAPARKED CALL.. .................................................. .,.420-l 7 
    CALLTRANSFER ........................................................................... 420-17 
    CAMP-ON ...................................................................................... 
    420-17 
    FLEXIBLE BUIT0N PROGRAMMING.. ........................................... 420-17 
    MEET ME PAGE ............................................................................ 420-17 
    PAGING ......................................................................................... 
    420-17 
    . External Paging .............................................................. 
    420-17 
    B. Internal Paging ............................................................... 
    420-18 
    C. All Call Paging (Intemal/Extemal) 
    ................................... 420-18 
    RELEASEBUTI0N ........................................................................ 
    420-18 
    LCD DISPLAYS 
    ................................................................................ 43O- 1 
    INSTALLATION ....... ..r..................................~.............* ............. 500-l 
    SITE PLANNING .............................................................................. 
    500-l 
    A System Grounding 
    ............................................................ 500-l 
    B. 
    Iigbtnirig Protection 
    .......................................................... 5Qo-1 
    INSTU~ON PLANNING FORTHE DVX I SYSTEM 
    ....................... 500-2 
    COMMON EQUIPMENT FoRTI% DVX ’ SYSTEM 
    ........................... .500-2 
    . Basic Key Sewice Unit with Paver Supply (BKSU) 
    ............ -500-2 
    B. 
    Expansion KSU with Power Supply (EKSU) ...................... .500-g 
    C. 2x4 *anda Module ..................................................... 
    500-13 
    D. 
    2x4 SLT Expander Module .............................................. 
    500-16 
    E. 4x8 Expander Module 
    ..................................................... 
    500-19 
    INSTAUATION PLANNING FORTHE DVX ’ SYSTEM .................... 500-21 
    SYSTEM COMPOIQZ,NTS FORTHE DVX I1 SYSTEM 
    ........................ 500-21 
    k Equipment Cabinet With Power Supply (KSU) 
    ................ .500-21 
    B. Cabinet In&&&ion 
    ........................................................ 500-22 
    Issue 1, January 1993  
    						
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