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Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual
Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual
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iqjinite DVX’ and DVXn D&i&d Key Telephone Systemfi INSTALLATION Refer to Station Attributes Programming. 730.2. Station ldentifkatlon for programming the Station ID of the Digital Data Interface Unit (DDIU). Also refer to Sec. 730.3. Digital Data Intmface Unit IDDILl) for programming the pa- rameters of the Digital Data Interkce Unit (DDIUI.
INGTAW*ATfON iqjinite DVX’ and DVX II Di@al Key Telephone systems Table 500-12 SMDR printout . The SMDR feature provides detailed records of alI outgotng and/or incoming. long distance only or all &IS. The SMDR Qualifkation Timer determines the length of time that is needed to determine a valid SMDR call for reporting purposes. By default. this timer is set to 30 seconds and is variable from 00 to 60 seconds in I sec. increments. This feature is enabled or disabled in system programming. By defauk SMDR is not enabled and is set to record long distance calls only. A printout format of 80 characters maximum or 30 character maximum may be selected in system pnagramming. The standard format is 69 characters on a single line. A30 character format will generate 3 lines per message, If the SMDR feature Is enabled, the system starts collecting information about the caU as soon as it starts and terminates when the call ends. If the call was longer then 30 seconds. the f&owing information is printed: 30 ch6ractu fcmlat sdtetted: 1 2 3 123456789012345678901234567890 AAA BB HH:MM:SS HH:MM MM/DD/YY(CRj (LF) HCCCCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG STA CD TOTAL START DATE 116 08 00:02:00 14:13 05/11/90(CR)(LF) 0123456789012345678901234~CR)(LF) 123456789012(CR)(LF) 80 character format he&cd: 1 2 3 4 5 6 7 8 ~23456789012345678901238567890123456?6901234~67%90~234567a90123~567~90i234567~90 AA.?4 33 Ei:i!M:SS RH:MM MH/DD/YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LF) STA CO TOTAL START DATE DIALED ACCOUNT CODE 116 08 00:02:00 14:X 05/11/90 0123456789012345678901234 123456789012(CR)(LF) 80 character format with CaIl Cost misplay feature enabled: 1 2 3 4 5 6 - 7 8 ~234567~901234567890123456789012345678901234567890123456789012345678901234567830 AAA 133 :HE:ME:SS HH:b!X MM/DD/ YY HCCCCCCCCCCCCCCCCCCCCCCCC GGGGGGGGGGGG (CR)(LC) + STA CO TOTAL START DATE DIALED ACCOUNT CODE COST 116 08 00:02:00 14:13 05/11/90 0123456789012345678901234 123456789012 OOO.OO(CR)(LF) KXID 80 character format selected: 1 2 3 4 5 6 7 8 12345678901234567890123456789012345678901~34567830~~~4567~~~~~345~7~~~~~~~~~~~g~ STA CO TOTAL START DATE DIALED ACCOUNT CODE 100 01 00:00:36 04:37 06/19/92 IT-602-443-6000** (CR) (LF) l *vomv1 (CR) (L-F) 0: 00:~~:~~ 04:38 &S/19/92 Ul-602-443-6000f **VODAVI -CWUimeonnextpage-
imite DVX’ and DVX” Table 500-13 ShfDR printout [C-ont’d) AAA = Station originator or Trunk on DISA and Off-Net (CO Line) calls. BB = Outside line number HH:MM:SS = Duration of call in Hours, Minutes and Seconds HH:MM = Time of day (start time) in Hours and Minutes MM/DD/YY = Date of Call H = Indicates call type: “I” = Incomi.ng “0” = outgoing T=Transfcrred ‘7J” = Unanswered c&Us for ICIJD SMDR call records CC....CC = Number dialed GG....GG = Last Acmxmt code entered (optional] (CR) = Carriage return (LF) = I&e Feed , ku3ue 1, January 1-3 5m-59
i@nite DVX ’ and DVX ’ DigiW Key Telephone Sy8tezns spsTEh¶ CBECE-OUT SECTION 600 SYSTEM CHECK-OUT 600.1 INTRODUCTION prior to actual power up and initialization. the infinite Digital Key Telephone System should be checked over to avoid start up delays or im- proper loading. A step-by-step checklist is pro- vided for this purpose. 6cKI.2 PREW PROCEDURES f . Make sure that the Basic Key service Unit (BKSU) is properly grounded. 2. Verify that all PCB’s are firmly plugged into the correct card sfot positions or expander modules are firmly seated onto their con- nectors. 3.Inspect the MDF for shorted wiring and improper polarity that would aEect the Digital Tertnimil or DSS console. 4.Make certain that the nicad battery is set to ‘ON”. Switch 53 on the DVx’ Centi Processor Board (CPB). 5.Make sure that plug-ended MDF cables connected to the KSU are secure and are plu@ed into the correct position. 600.3 POWER UP SEQUENCE The power up sequence involves the proper application ofAC power to the System. and CPB LED’s, A successful power up is assured if the installation checklist has been followed. 1. Plug the AC power cord of the Key Sexvice Unit into the dedicated 117V ac outlet. 2.Tum the power switch of the KSU to ON. 3.The CPB has one red IED located on the fkont of the CP3 card. If the power up is succ&. the red LED will flash. 4. Press the reset button OR the CPB. The above CPB LED indication wiIl repeat. S-The system is ready for programming. Ii znproblrO have occurred, Refer to Sec- Troubkshoot& Maintenance and Table 600-l Power Supply Tests i VOLTAGE ‘POINT t 1 VOLTAGE TEsf - -I_- DESIGNATIONS RTMDING LOCATION REMARKS I 117 VAC +117VAC flO?z! CorllmmaI PO wer source The power supply is pre-set at the time of manufacturing. but she: -----____ -_ uld be checked at svstm initialization with a dgital volt meter havfng an accuracy of *I%. -, ----
r 1 i&hite DVX’ and DVX’ D&it& Key Telephone Systems CUSTOMER DATA BASE PROGR&MlkDNG SECTION 700 CUSTOMER DATA BASE PRUG-NG 700.1 INTRODUCTION The infinite Digital Key Telephone System can be programmed to meet each customer’s indi- vidual needs. All programming is done either at Station I00 using the 33-button display digital terminal as the programming instrument or an ASCII texminal or PC. The distal display model is suggested since the display is designed to assist in programming. When the program mode is entered, the Digital TerminaI being used no longer operates as a terrnird but as a progmmming instrument with all of the buttons redefined. The keys of the dial pad are used to enter data fields (program Codes) associated with system, station, and CO line features as well as enter specific data that requires a numeric entry. Flexible buttons are used to toggle on or off features or alIow entry into speciAc data fields. LED’s and the LCD display provide visual indication of entered data and their value. Programming can also be performed by using an ASCII terminal. or a computer capable of emuiamg an ASCII terminal. Thfs form of pro- gramming can be done either locally (on-site) by connecting the terminal directly to the FS232C connector on the CPB or can be performed remotely (off-site) through the use of the on- board modem located on the CPB. The method and steps to progmm the system via a terminal are identical to that used when programmin% from a digital keyset. A button to keyboard mapping has been incorporated (see Figure 700-l ) to help minimix f-on and training time. At the time the system is installed it must be initialized to load default data into memory. If this pi-e-pro- suits the customer, in- itialization is all that is needed. Refer to Table 700- 1 for a listing of all the default values. Any time data is to be changed, the program mode must be entered and then the individual data field (program code), A data field can be entered to determine current prom or to change a sped& feature witbin that field. During programming, the other Digital Timnfnals in the System operate normally. If a data field is entered but nothing is changed. or changed but not entered, the previous data will i-a-&n intact upon leaving that data field. Data fields can be entered at random. In many of the data fields. programming is performed by toggling LED’s on or off, or enter- ing digits on the keypad. If no changes are to be made to the line or station, exft the data field by either leaving the program mode (pressing the ON/OFF button to OFF) or entering another data field (pressing the FLASH button and en- tering that program code). When features an being programm ed. tones are provided to help the programmer determine if a comect or ticorreet entny has been made. A solid one second tone indicates the data was accepted. An interrupted tone means an error was made. When this occurs, reenter the data field and r-e-enter the information. Until new data is en- tered and accepted, the system will continue to operate under default or prwiously entered values. The system database is updated on a real-time basis as new data is entered, by pressing the Hold button. The system continues to operate with the current database and is updated with any newly entered or changed data without interruption to telephone operation or call proc- essing in progress. However. if for example a station’s attributes are changed while that sta- tion is off-hook on an active call, the newly entered data will not take effect until the station goes on-hook or becomes fdle. 700.2 PROGRAM MODE ENTRY [Hey Station) pro&ramming a digital terminal is performed at Port Cl 1 (Station 100) using a 33-button Digftal Display Terminal. Programming is ahvays done at this Port regardless of the class of service or which station has been assigned the atten- dant(s) . Before entering the program mode, tbe pro- grammer must ffrst verify that the Digital Ter- minal isi properly connected to Port 01 [Station 100). bzmt 1, Jantwy 1993 700-l
CDSTOMER DATA RASE PROGRAbI&mVG ir@ite DVX’ and DVX’ Di@taI Key Telephone Systems When using a data terminal 0/O device) to program the system. the following chart presents the data terminal characters that are equivalent to the keyset buttons. adm> ? REl-tOTE ADtlIN KEY DEFINITIONS Keyset Term Keyset Term Keyset Term ---------I------------------------------- 0 0 FLEX i FLEX 11 FI 1 3 : FLEX 2 ; FLEX 12 S z FLEX FLEX 3 4 E R FLEX FLEX 13 14 F D 2 5” FLEX FLEX 6 5 Y T FLEX FLEX 16 15 6 Ii ; ; FLEX 7 LI FLEX 17 J FLEX 8 I FLEX 18 K : 8 9 FLEX FLEX 10 9 P 0 FLEX FLEX 19 20 L * ii FLRSH ON-OFF A &FINS X HOLD iR SPEED DND C IlUTE 6 adm> . In place of keyset button to&$ing to enable/disable a feature, the associated data terminal key can be toggled (pressed a&n) to enable/disable a feature, or the plus (+I character can be used to turn on or enable a feature and the minus (-1 character can be used to turn off or disable a feature. a.’ 700-2 Issue 1, Jamery lQB3 1
irlfirtf& DVX’mdDVX’I Dj#ital Key Telephone Systems CUSTOMER DATA BASE PROGRAMMING If&urr: ?oQ-2 InfidteDigitaIRogramming Button Mapping
CUSTOMER DATA aASE mOGFG il?jidte DVX’andDVX” Digital Key Telephone Systems Table 700-I Defatit Value5 i SYSTEM T’IMERS: 1 System Hold Recall Timer Exclusive Hold RecaIl Timer Attendant Recall Timer Transfer Recall Timer Preset Forward Timer Call Forward No/Answer Timer Pause Timer Call Park Timer Confere.nce/DISA Timer Paging Tlimeout TJmer CO Ring DetectTimer SLT D’I’MF Receiver Timer MSG Waiting Reminder Tone Hookflash Tfmer Hookflash Debounce Tfmer SMDR Call QuaLiftcaton Timer Auto Call Back Timer SYSTEM FEATURES: Attendant Override Hold Preference External Night Ring Executive Ckenide Waming Tone Page Warn@ Tone Background Music LCR Enable Forced Account Codes Group Listening - Idle Speaker Mode Call Cost Display Feature Music-On-Hold Attendant Station Assignment (3 Stations) Set Date and Time PBX Dialing Codes Executlve/SecretaryAssi~ents Relay/Sensor Programming Baud Rate Assignments Port #I (uOn-Board” RS-232C) Port X2 [‘On-Board” Modem) PROGRAM CODE Flash 01 Flash 05 Flash 10 Flash11 Flash 12 Flash 13 Flash 14 tilash 15 I 1 .- _ ‘When the ACD Soi?ware package is purchased separately, the listed ACD features. FLEXBUTI’ON Button I 060 sec. Button 2 180 sec. Button 3 01 min. Button 4 045 sec. Button 5 10 sec. Button 6 15 sec. Button 7 2 sec. Button 8 180 sec. Button 9 10 min. Button 10 15 sec. Button i’l 3 (100 msec.) Button 12 020 Button 13 000 min. Button 14 10 (1 sec.) Button 15 010 msec. Button 16 30 sec. Button 17 00 sec. Button 1 Button 2 Button 3 Button 4 Button 5 Button 6 Button 7 Button 8 ” Button 9 Button 10 Button 11 Button 12 Button l-4 Buttons l-5 Buttons l-4 Buttons l-7 Disabled system Disabled Enabled Enabled Enabled Disabled Disabled Disabled Disabled DisabIed Enabled loo IM/DD,‘YY, 12 HI None None None Button 1 Button 2 2400 Baud 300 Baud CD features are replaced with the 700-s Issue 1, Jammy 1~93
i@inite DVX’andDVX’ D&&d Eey Telephone SyMcrn8 CUSTQMER DATA BASE PROGFMMBUING Table 700- 1 Default Values (Cant’d) When the ACD Software package is purchased listed ACD features. FEATURE / Port #3 Q/O Expander Module RS-232C) Port #4 [I/O Expander Module R!H22) Acces& Codes DISA Access Code Acimin password for Digital Key Tw Sh4DR PROGRAMMlNG SMDR Cd?srpe Print Format Baud Rate Polt# MGHl. MODE PROGRAMMING: Auto/Manual Days of the Week !Schedule Directory Dw Table Bin/KM Name Clear Entry Back space Next Entry Fbrevious Entry New Entry HUNT GROUP PROGRAMMING; Groups 1-8 PU0t/Circti CO IDJE GROUP PROG-G: DTMFDial Pulse Signsling co/pm Flag Universal Night Answer (UN.A) corlfercnee ~==Y Loop Supervfsion DISA Flash ‘lkner CO Line Group Line COS Ringing Assfgnlnmt CO Line Identification Display PROGRAM CODE Flash 20 Flash21 Flash 22 Flash 23 Flash 30 Ftash 40 eparately. the FLEXBUTION Button 3 Button 4 Button 1 Button 2 Button 1 Button 2 Button 3 Button 4 Button 5 ._ Button 1 Buttons 2-8 Button 1 Button 2 Button 3 Button 4 Button 18 Button 19 Button 20 Buttons l-8 Button 9 Button 1 Button 2 Button 3 Button 4 Button 5 Button 6 Button 7 Button 8 Button 9 Button 10 Button 11 Button 12 CD fkatures are ’ 1 1 2400Baud ! 2400 Baud loo 3226 Disabled LD 80 2400 Port #l MZWld O-4 08:00- 1790 5-6 ####-####I co Enabled Enabkd Ellabled Disabled Disabled 10 I 1 None ,eplaced with the hue 1, January 1993 700-s
CUSTOMER DATA IBASE PROGRAMMING iqjinite DvX’aadDVX” DIgital Key Telephone Systems Table 700-l Default Values (Cont’d] 1 Display Ring Assigumentb) ; Next [forward) CO j Next (backward) CO ; NewRange Dial Puke, Speed/Ratio programming Break/Make Dial speed Fkxible PortAssignment Feature - CO Lines ICLID Ringing Assignment Feature STAnON PROGRAMMING: Page Access DND Access Conference Executive Override pnivacy System Speed 0ueuing Preferred Line Answer OWO Call Forward Forced LCR Supervisor Barge-In for ACD Select Page A Select Page B New Station Range (#%I Station Programming [ConVd) Station ID Class of Service Speakerphone Group Pickup Pagingzones Preset Forward CO Line Group Access LCR Class of Service Off-Hook Preference Flexible Button Assignments Display Button ASSQIUII~~S Select Page A PROGRAM CODE . . . . Vhert the ACD Sofkware package is purchased separate&y, me U ;t.ed ACD features. CD features am replaced with the Flash 41 Flash 42 Flash 43 Flash 50 Page A Flash 50 Page B FLEXBUTTON Button 17 Button 18 Button 19 Button 20 Button 1 Button 2 33uttons l-7 Butkms 1 Button 1 Button 2 Button 3 Button 4 But&on 5 Button 6 Button 7 Button 8 Button 9 Button 10 Button 11 %.&ton 12 Button 18 Button 19 Button 20 Button 1 ’ Button 2 Button 3 Button 4 Button 5 Button 6 Button 7 Button 8 Button 9 Button 10 Button 17 Button 18 ““““‘“““1 RillgatSta 100 i 60/40 1OPps Cards 1-7 Enabled Enabled Enabled Disabled Enabled Enabled Enabled Disabled Disabled Enabled Disabled Disabled 0 Wewet) 5(SLT w/o MWti I 0 1 1 None 1 0 0 R=yJet) 700-6 Issue 1, Janwiry 1993