Vodavi Infinite Dvx I, Dvx Ii Hybrid Key Telephone Systems Installation Manual

							STATION FEATURE OPERATION infinite DVX ’ and DVX ’ DigWal Key Telephone Systems 
TO review the next l&t entry: c. Dial the station where the call is to be 
a. Press the HOLD button. transferred. 
To review the prwious list en- 
a. Press the TRANS button. d. When the 2nd station answers, you are in 
a supervised transfer mode [lst station is 
staged for transfer]. 
400.41 RVTERCOM CALTJNG 
Placing an Intercom Call 
a. Press the DSS button of the party to be 
called (if prograrnm 
ed at your phone). 
& the three-digit extension number (100 
to 155). e. Hang up (station 1 and 2 are connected]. 
Intercom transfer using DSS buttons: 
a. Receive or make an intercom calI using a 
DSS button. 
b.Press the TRANS button. Intercom dial 
tone is heard. 
c. Press the DSS button where call is to be 
transferred. 
d. Hang up (station 1 and 2 are connected). 
b.You witi hear ringing if called station is in 
the TN” answering mode; or two bursts of 
tone ff called statfan is in the “HF” or “PV” 
position. 
c. Uft the handset or use the speakerphone, 
after the i3vo tone bursts stop. 
d. Iiang up to end the call. 
Answering an Intercom Call 
With your intercom signal switch in the TN 
(right) mode, you will hear repeated bursts of 
intercom tone ringing and the HOLD button wU1 
slow flash. 
a. Lift the handset or press the ON/OFF but- 
ton to answer. 
or 
Move the intercom signal switch to the 
‘HJ? mode to reply. 
b. Replace the handset to end the call. 
In the “W mode, you will hear two bursts of 
tone and one-way announcement. The HOLD 
button will slow flash and the calling party 
cannot hear conversations in progress. 
a. Lift the handset or press the ON/OFF but- 
ton to answer, 
Or 
Move the intercom signal switch to the 
“HF mode to reply. 
400.43 KEY?SET SELF Tl@T 
The infinite Digital Key System contains a test 
mode feature that Supports the off line testing 
of digital keysets and ‘DSS units. The term off 
line means that the unit under test is discoa- 
netted from the switch during the test opera- 
tion. Keysets not under test continue to operate 
in the normal manner. Tests are provided to 
verify the keyset and DSS LED, LCD, and key- 
board button operations. 
a.The test mode is entered by taking a 
keyset’s handset off hook. 
b. Press the SPEED button and dial I7#] on 
the dial pad. This keystroke sequence dis- 
connects the keyset from the system and 
brings up the Test Mode Menu on the 
keyset’s LCD. The test mode is exited by 
putting the handset back on hook. This 
reconnects the keyset to the system. 
;j 
Test Mode Menu: The menu allows the 
operator to select a test mode by pressing 
the mode number at the dial pad. The 
operator can always return to the 
main test 
menu by pressing I##]. 
In the WI?” mode. you wi.Il hear two bursts of 
tone and an announcement. Replyhandsfree or 
lift the handset for privacy, 
MO.42 INTERCOM TRANSFER 
Intercom transfer without DSS buttons: 
a. Receive or make an intercom call, 
b.Press the TRAM button, Intercom dial 
tone is heard. 
A Eeyset LCD/LED Tc& 
This test outputs a series of continuously 
repeated LCD string messages to LCD lines 
I and 2. The set of strings consists of the 
letters ‘A’ through X and ‘a’ through ‘x’. 
The next set of sirkrgs are: 
l The strings are alternately displayed on 
lines 1 and 2 of the LCD display. 
400-22 
r8slle 1. JaIluEry 1993  
						

							iqfinite DVX’andDVKn 
~jgital Key Telephone Systems STATION FEM’URK OPERATION 
l In addition, all the LEDs are flashed at 
the rate of 15 IPM. 
B. Keyset Button Test 
1. Pressing a keyset button turns on the LED 
and displays an LCD message identifying 
the button number. 
1 
Pm m mTm.s 
I +**+t** ******* 
I 
In addition swWhing the I-TIP switch from 
one position to another will cause the letter 
‘HJOS”, T-POS”, or “PPOS” to be ciis- 
played. 
2.Pressing dial pad keys dispIays an LCD 
message that indicates which digit was 
pressed. 
3.LEDs can be tested independent@ of the 
KEYS by pressing the flex LEJD number at 
thedialpad.Fore.xample,LED lOisturned 
on by pressing dial Pad digits “1” “0”. As 
each set of new numbers Is entered the 
previously lit LED is turned off and tbenew 
LED is turned on. Invalid flex values [ex 
00.99) turn off currently lit LED. 
C. DSS ISD/Button Test 
When the DSS test is selected and a DSS 
test is invoked ALL DSSs associated with 
the keyset running the test are placed in 
test mode. 
Ifno DSS unit is associated tit the keyset, 
the keyset display wilI indicate “NO DES. 
The DSS LED test will cause all the LEDs 
to flash at a 15 IPM rate. Once started the 
DSS LED test will continue until a DSS flex 
button is depressed. Pressing a DSS flex 
* 
button turns on the flex key LED and dis- 
plays an LCD message on the associated 
keyset fdenfi@ng the flex button number 
(01 to 48). In addition. it turns off the 
previously selected flex LED. 
Conditions 
l Test mode interrupts the normal opera- 
tion of a keyset or DSS. 
400.44 LAST NUMSER REDIAL 
a. Press the SPEED button. 
b-Press the pound I#] key. T’he last number 
dialed over an outside line will be automat- 
ic&y re-dialed. - The system will automatically select the 
original line used to place the calI and 
redial the number. 
- If that line is busy, the system will auto- 
matically select another Line from the 
same group and redial the number. 
- If no lines are available in the same 
group, station will receive busy tone and 
can queue for a line. 
- If the station user preselects a line before 
activating LNR the preselection will 
override the line which was used origi- 
nauv- 
400.45 LEAST COST ROUTING 
To place an outside call when LCR has been 
enabJed in the system: 
a. Dial [9] on the dial pa;. 
b. Dial the desired seven-digit telephone 
number (Le.: 1+ area code+7-&git num- 
ber). 
c. Wait for an answer. Uft the handset or use 
the speakerphone to converse. 
If all hnes available to you are busy, remain 
off-hook for four seconds to automatically be 
queued onto LCR for an available line. 
If an LCR Queue Callback has been activated: 
a When telephone is signaled, answer the 
Call. 
b-Desired telephone number will automat- 
idly be re-dialed. 
If an LCR Queue Callback has been a-ted 
and you wish to cancel that callback request: 
a. Dial the LCR Queue Cancel code, 16261 on 
the dial pad. 
b. Replace the handset or press the ON/OFF 
button. 
400.46 MEET ME PAGE 
To request another party to meet you on a page: 
a.Dial the desired two-c&it or three-digit 
pa.gQ code, 
y- pre-programmed* PAGING but&n. 
b. Request that party meet you on the page. 
c. Do not hang up: wait for the requested 
parSto ansWer.Assoonasthepagedparty 
answers and is connected to you, the page 
circuit is released. 
~asue 1, January 
1993 400-23  
						

							infinite DVX ’ and DVX ’ 
Digital Key Telephone Systems 
hswering a Meet Me Page 
a. Go to the nearest telephone and dial 1771 
on the dial pad, 
Eess the pm-programmed* MEET ME 
PAGE ANSWER button. You will be con- 
nected to the party that paged you. 
*Refer to Sec. 400.37. Flexible Button 
Assignment. 
400.47 IlEES%GE WAlTING 
Leaving a Message Waiting Indication: 
If you dial a station that is busy, unattended, 
or in DND, you can leave a message waiting 
indication. 
a. Dial the Message Waiting Code I6231 on the 
dial pad, 
Eea.s the MSG button. Called party’s MSG 
button wiIl siow flash. 
b. Replace the handset to end the call, 
Answering a Message Waiting Indication 
If your MSG button is flashing at a slow rate, 
you have a message waiting for you. The i%rst 
message left will be the tit one c&ed. 
a. Press flashing MSG button. Station that 
Ieftmessagewill be signaled with tone ring- 
ing* 
b. If called station does not answer, press 
MSG button once to leave message. 
400.48 MUTEKEY 
The MUTE button provides privacy during 
speakerphone or handset operation by dis- 
abling the microphone. 
a. Press the MUTE button while off-hook on 
- speakerphone or handset to activate, 
b. Press the MUTE button again to deactivate, 
The mute feature automatically deacttvates 
upon call tertmnation. 
400.48 NIGHT SERVICE FEATURE 
The Night Service feature will provide a means 
to put the system in night mode ffrom any keyset 
or remove the system from night mode from any 
keyset as long as the system was put in night 
mode by the Night Service feature flex button. 
If the system was placed in night mode by the 
attendant using her Night Sentice (DND) button 
or ifthe systemwas placed in night mode bythe 
automatic schedule, the Night Service flex but- ton can not remove the system from night 
mode. 
From an idle station: 
a Dial the Night Service feature code [604] on 
the dial pad. 
or 
Press the pre-programmed* Night Service 
flex button. The system is now in the Night 
Service Mode. 
To remove the Night Sewice Mode: 
b. Dial the Night Service feature code 16041 on 
the did pad again, 
or 
Press the pre-programmed’ Night Service 
flex button again. The system is now re- 
moved fkom the Night Service Mode. 
400.50 OFF-EXKIK PREF&ENCE 
If your phone has been programmed for 0ff- 
Hook Preference, you will access an outside 
line, or a feature by going off-hook or pressing 
the ON/OFF button. 
While OfHIook Preference is enabled. you may 
access LnternaI intercom dial tone by: 
a. Pressing your pre-programmed* ICM but- 
ton, 
or 
dial your own three-digit intercom num- 
ber. (Do not lift handset or press ON/OFF 
button before diaXng intercom number.) 
LED lights steady and intercom dial tone 
wiIl be heard. 
b.You may now dial an internal station or 
Feature Access code. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
400.61 
OFF HOOK V&E OVER (OHVO) 
This feature allows users, off-hook on a call [CO 
or Intercom). to receive a voice announcement 
through the handset receiver without inter- 
rupting the exisiing call. The V&e Over 
is 
muted so as not to ‘override” or ‘drown” out the 
&sting conversation. The overridden party 
may then respond to the calling party using 
CAMP-ON procedures to talk to the calling 
party or may use Silent Text Mess- to IX- 
spend to the calling partyvia U3D Displays. 
Placing an Off-Hook Voice Over [OHVO) call: 
When an OHVO station calls a busy OHVO 
station, and busy tone is received. 
a. The calling OHVO station dials the OHVO 
code (6283 on the dial pad, 
or 
presses a pre-progrred* OHVO button 
400-24 
Issue 1. January 1993  
						

							*tie DVX’andDvX’ 
D&ftal Key Telephone Systems 
STATION FEATURE OPERATION 
I-. to initiate an OHVO announcement. The 
HOLD button LED will flash at the called l The calling (originating] station and re- 
CR-IV0 station. ceiving station (STA B) must 
be OHVO 
digital terminals. 
b . Both OHVO stations will receive a one-beep 
warning tone. The station receiving the 
OHVO call must be off-hook and in the 
“HF” mode, and then the calling OHVO 
party may begin the voice announcement 
to the 
called OHVO party. The called OHVO 
station’s existing conversation will not be 
interrupted and the voice over an- 
nourxement will not “drowned” out the 
existing conversation. The calling OHVO 
station will not be connected 
to or other- 
wise be able to hear the called station’s 
conversation (the connection will 
only al- 
low the calling station to transmit to the 
called station). ti When the dialed station responds via 
Camp-On all conditions and options 
available to Camp-Gn apply (refer to the 
feature description for Camp-On). 
l OHVO may be used to notify the called 
party of a transferred call (CO Line or 
Lntercom) by announcing the call. then 
releasing to complete the transfer. When 
t+is occurs, the receiving station does 
not need to respond to the OHVO. 
11 
Responding 
to an Off-HookVoice Over (OHVO): 
After receiving an OHVO announcement, two 
options are available to respond to the calling 
Partu; 
l When a call is transferred via OHVO. the 
receiving station will not receive muted 
ringing after the transfer is complete. 
l Any messages including ‘CANNED”, 
‘CUSTGM”, or ‘SIL?ZNTRESPONSE” text 
messaging may be used to respond to an 
OHVO call. The message will appear on 
the calling station and called station 
LCD displays. 
l.The called OHVO station may respond to 
the calling OHVO station by using the 
Camp-On feature. The called OHVO sta- 
tion presses the flashing HOLD button to 
consult with the calling station. The exist- 
ing call (CO line) goes on Exclusive Hold 
automatically. This method, then follows 
Carnp-On procedures and operation. 
2. The called station may respond to the call- 
ing station by using the Silent Text MIX+ 
sagtng [this feature is only available to 
digital key terminals, and the calling sta- 
tion mustbe a dfgftal display 
terminal.) The 
- 
c&xi OHVO station may press pre-pro- 
grammed Message button to respond to the 
voice over announcement without being 
released from the current call, (i.e. by 
pressing a flex button pre-programmed for 
the message “IN MEETING”), the calling 
station will receive this message on the 
calling station’s LCD display. 
l If the calling station is a non-LCD term& 
nal, the called station will receive error 
tone when responding via text messag- 
ing. 
l The called station may press a flex but- 
ton programmed as a Text Message but- 
ton, (633#+XXl. This flex button may 
then be pressed 
to respond to the calling 
station. MMF digits will not be heard by 
eftber party. 
i 
‘k... _ Conditions 
l The station receiving the OHVO call 
MUST be off-hook and in the ‘HF mode. 
l The receiving station must be pro- 
grammed to allow OHVO MRS. 
l When silent messaging is used to rez- 
spond to an OHVO call, the r&sting call 
on the called station will not be discon- 
nected. while the messages are being 
sent to the caUng station. 
l The calling station of an OHVO caIl must 
remain off-hook to receive silent mea- 
sages. The calling station’s voice trans- 
mitwill remain connected to the called 
station 
and may respond verbally to the 
text messages. The OHVO call ends 
when the calling station goes on-hmk. 
l lf the receiving station is on-hook in 
speakerphone mode and a calling party 
initiates OHVO. the receiving station will 
receive a Camp-On warning tone and 
normal Camp-On procedures are fol- 
lowed. 
Issue I. &muary 1993 
400-25  
						

							STATION FEA’WRE OPERATION 
. iqfinite DVX’andDVX* 
DigItal Key Telephone Systems 
l The calfed station may send (multiple 
messages) and even after sending a mes- 
sage, may press the Camp-On button to 
talk to the calling station, Each time a 
message is sent, the spksh tone will be 
heard and both displays will be updated. 
l LED’s will follow Camp-On iJ3D lamping 
sequences. 
Each station can be programmed to allow re- 
ceiving OHVO cds as part of Station Program- 
ming. Each station may be programmed for 
OHVO in one of two ways, as follows: 
- OHVO disaIlowed (may not receive 
OH-v0 calls). 
- May receive OHVO calls. 
400.52 PAGIWG 
If you have been given the ability to make page 
armouncements: 
a. Lift the handset or press the ON/OFF but- 
ton. 
b.lI)ze “,’ two-digit or three-digit paging 
p& pre-programmed5 PAGE button. 
7O=AlI Call - Internal & l3xterna.I 
7 l= Internal Zone 1 
72= 1ntema.I Zone 2 
73= Internal Zone 3 
74= Internal Zone 4 
75= Internal AU CaU 
76[0]= External All CaIl (AU Ext tines] 
?SIZ]= External Zone 
(DVX I 1-4. DVX ’ l-7) 
c. Speak in normal tone of voice to deliver 
message. 
k 
reweave 
.ringback tone until the zone 
400.53 PBX/CENTREX TRANSFER 
While connected to an outside line IpBX/Cen- 
trex): 
a. Press the FUSH button. Receive transfer 
dial tone. 
b. Dial a PBX/Centrex station number. 
C. Hang up to complete transfer. 400.54 PERSONAL 
PARK 
Each station in the system (digital terminals 
and SLTs can piace a call into a personal park 
looation and then later retrieve that call from 
the originating station. 
While connected to an outside line: 
a. Press the TRANS button. The caller is put 
on Exclusive Hold. 
b. Dial the Personal Parklocation (2281 on the 
dial pad. Confirmation tone will be heard. 
Retrieving a Parked Call: 
a. From the station that parked the call, dial 
the Personal CalI Park Iocation code 12281 
on the dial pad. Both the station and the 
call wiIl receive a warning tone and then a 
talk path is established between the two 
parties. 
Conditions: 
. . 
l Only one call can be parked in a Personal 
Call Park location at cme time. When 
dialing the personal park location and 
that location is already occupied, the 
initiating party receives a busy tone. The 
user may then press the TRANsfer but- 
ton to return to intercom dial tone to try 
a system park location 
l Intercom calls and CO line calls can be 
placed into the station’s personal park 
location. 
l Calls parked in a personal park location 
are subject to the “system” call park 
recall timer. 
* A call parked in a personal call park 
locatfon will recall to the station that 
parked the caIl when the call park recall 
timer expires. The call win ring fnto this 
station until the system hold timer ex- 
pires. The call will then reoaIl to the 
attendant(s) (at this point, the attendant 
station and the initiating station arc 
rh@r@. and the attendant recall timer 
is initiated. When the attendant recall 
timer expires. the eaU will be discon- 
nected. 
* A digital terminal user can program a 
flexible button as a Personal CaIl Park 
feature button which when pressed WIU 
park the call. Call 
Park retrieval can be 
performed by going off-hook, dialing the 
pound [#I key. then press the pro- 
grammed Personal Call Park button.  
						

							i@nLte DVX ’ and DVX J-I 
D&it,aI Ecy Telephone Spsteme STATION FEATURE OPERATION 
400.55 PERSONALIZED -GES 
Each station can select a preassigned message 
to be displayed on the LCD of any key telephone 
calhg that station. 
There are ten possible messages which can be 
left. 
a. Dial 16331 on the dial pad, 
Or 
press a pre-programmed* MSG button. 
b.Dial the two-digit code for the meSSage 
which will appear. 
00 
01 
t 
02 
03 
04 
05 
06 
07 
08 
09 
1 
clears message 
ON VACATION 
RETURNAM 
RETURNPM 
RETURNTOMORROW 
REruRNNExTwEER 
ON TRIP 
IN MElEnNG 
AT HOME 
ON BREAK 
AT LUNCH 
I 
As an enhancement to the original canned 
messages, station users can actiwte cer- 
tain messages that xxill allow the user to 
enter a spedfc time or a date of return. 
These messages will appear on calling sta- 
tion’s display to alert them of the de&red 
par&% return time or date. 
Users may activate the following messages 
and be prompted to enter a time or date of 
return: 
I 11 VACATION UNTIL: h4M/DD 
12 RETURNz I3WMM xrn or MM/DD 
13 ON TRIP UNTUz MM/DD 
14 MEEnNG UNTIL HHrMMxm 
15 
AT HOME UIVlE HH:MMxm 
16 ONBREAKUNTIL: HZ%IiWxm 
17 AT LUNCH LINT& HFI:M?vf xm 
To activate a message with a custom return 
time or date, the station user: 
a. Dials the Message Access code {6X3] on the 
dial pad. 
b.Then dial the desired message number 
Ill - 171. 
c. Enter the date/time by using buttons on 
the dial pad a~ follows: 
A-21 ’ M =61 I 1 =l# ( “qO1 i 
B=22 
IV=62 i 2=2# 1 .=02 : 
c =23 
D =31 
E =32 
F =33 
G =41 
H =42 
I =43 
J -51 
K =52 
L=!53 0~63 ] 3=3# ] ?=03 
P =71 
Q =74 : 4=4# j /=04 
5=5# I I=*1 
Rs72 ; 6=6# ’ $=*2 1 
s =73 i 7 =7# j o/b =*3 
T=Bl 
U ~82 
V =83 
w=91 
X ~92 
Y =93 
Z=94 
8 =8# 
9 =9# 
o=MI 
Space =ll 
: 212 
- =13 
’ =14 
I 
1 
& =*4 
l G# 
I=#1 
] =#2 
+ =#3 
= =#4 
# =## 
d.Press HOLD to enter message. Confi- 
tion tone is received. ’ 
To cancel the message: 
a. The station user dials the 
Message Access 
Code (6331+ IO01 and hangs up. 
B. Pe.rsonaziz;ed Mtzrsages - Custom 
Each station can select fi-om ten possible 
custom messages to be displayed on the 
LCD of any key telephone calling that sta- 
tion. These messages are programmed 
from the first attendant station, 
1. Dial 1633) on the dial pad, 
or 
press a pre-programmed* MSG button. 
2. Digl the desired two-digit code (2 l-30) for 
the custom message desired. ‘Ihe first at- 
tendant should provide a list of messages 
to each station user. 
C. Ftrsonalizcd M-e 
Codt On AFkx 
Button 
You c2in pqrani the code [633) onto a 
flexible button to speed access of pre-se- 
lected messages. 
1. Press the SPEED button twice. 
2. Press the desired flex button. L3ZD flashes. 
3. Dial I6331 + I#] on the dial pad. ConfIrma- 
tion tone is heard. The user can now press 
that flex button and dial the two-digit 
canned message number @O-10), or the 
two-digit custom message number 
(21-30) 
to activate or deactivate the message. Con- 
fInnation tone will be heard. 
Conditions: 
* The telephone receiving the message 
must be a display telephone.  
						

							~mYI”ION =- OPERA’i’TON infinite DV22’ and DVX ’ 
Digital Key Telephone Systems 
l Both key telephones and SLTs may ac- 
tivate the message. SLTs are notified 
that they have an active message with a 
warning tone when going off-hook, 
l Incoming and outgoing calls are not in- 
hibited in any way with a message dis- 
PlaYed. 
l When a message is displayed by a key 
telephone. the DND button LED flashes 
at 
15ipm. 
l When DND is invoked on the telephone 
the message is canceled. 
l Message Access (with a desired message) 
may be assigned to a flex 
button. 
. Messages may be entered while off-hook 
0nacallffanintercomcalIisringingin 
or has 
camped-on to the station. This 
will cause the station calling to see the 
message. 
. Messages are retained in battery pro- 
tected area of memory In the event of 
power failure or system reset. 
400.66 PRIME FLEX BUTTON PROGRAM- 
MING 
If your phone is programmed for Of&Hook Pref- 
erence and have been given the ability to enable 
or change the prime flex button. 
a. Dial 
16911 on the dial Pad 
b. Dial the two-digit button number. Refer to 
following chart” 
~~~Jq-y---] 
To disable Off-Hook Preference: 
a. Dial [691] on the dial pad. 
b. Dial IO01 on the dial pad. 
400.57 PROG RAMMING YOUR NAME 
INTO THE LCD DISPLAY 
Every extension [key and SLT) has the capabil- 
ity to program the users name so that 
people 
using display telephones wiIl see the name in- 
stead of the station number. 
a. Dial ISSO] 
on the dial pad. 
b. Enter the name [up to 7 characters may be 
entered) by using keys on the 
dial pad as 
follows: 
A=21 
B=22 
C=23 
D =31 
E =32 
F=33 
G 
=41 
H =42 
I =43 
J =51 
K =52 
L=53 
M =61 
N =62 
0 =63 
P =?I 
Q =74 
R =?2 
s=73 
T&1 ,. 
U =82 
v =83 
w=91 
X =92 
Y =93 
z =94 
l=l# 1 “-01 
Z=2# i 
,=02 
1  3 =3# 
4 =4# 
5 =5# 
6r6# 
7 =7# 
8 =8# 
9 =9# 
Q=O## 
space = 11 
: =12 
- =13 
’ =14 3 =03 
/=04 
I =*1 
$ =*2 
% =‘3 
& =*4 
;==#‘; 
) =#2 
+ =#3 
= 3#4 
# =## 1 
c. Press the SPEED button to complete the 
programmbg process. 
To erase your name: 
a. 
Dial [690] on the dial pad. 
b. Press the SPEED button. 
400.5S PULSE-TO-TONE SWM’CHOVER 
The signabng on an outside lfne can be changed 
Corn dial 
pulse to tone (DTMF) manually while 
dialing out 
To perform the change-over 
a. Dial an I*] on the dial pad. The remaining 
digit(s) will be sent using DTMF. 
The Pulse to Tone Switchover command may 
also be included into a speed dial bin. Refer 
to 
Sec. 400.63, 
Storing Speed Numbers for Speed 
Dial 
programming. 
400.88 SAVE NUMBER REDIAL’ 
If you wish 
to save the last number you dfalecl 
for use later: 
a. After placing an outside call, keep,handset 
off-hook 
b. Press the SPEED button twice. 
To Dial a number that was saved using the 
steps above: 
a. Press the SPEED button. 
400-213 
hsue 1. JamaIy 1993  
						

							i@nite DVX’~dDVX’ 
~i@taI Key Telephone Systems 
STATION FEATURE OPERA’ITO~V 
b. Dial the asterisk [*I button. 
- System will automatically select the 
original line used to place the call and 
r&al the number. 
- If that line is busy. the system will auto- 
matically select another line from the 
same group and redial the number. 
- If no lines are avaiiable in the same 
group. station wfll receive busy tone and 
c3.n queue for a line. 
- If the station user preselects a line before 
activating SNR. the preselection will 
override the line which was used origi- 
n*- 
400.60 PRoGRAMhaN 
G ~/CENTREX 
CODES ONTO F= BUTTON 
For easy one-button access to Centrex or PBX 
features, perform the following steps: 
a.Program the Centrex or PBX code into a 
station or system speed dial bin, including 
hook-flash (flash key], I*], and [#I com- 
mands. Refer to station or system speed 
dial prom. 
b.Program that speed bin onto a flexible* 
button. 
*Refer to Sec. 400.37, Flexible 3utton 
Assignment. 
400,61 SPEAKER.EIONE 
a.Press ON/OFF button to “ON”. Intercom 
dial tone w-ill be heard. 
b.F’ress the DSS button of the desired party, 
or press an available outside line button 
and dial number. Speakerphone is acti- 
c. Press ON/OFF button to “OFF” to end the 
ii 
400.62 
STATION RELOCATION lVi2iTURE 
The Station Relocation Feature will provide a 
means to allow a user to unplug their station 
and plug it in at another location. Then by 
dialing a simple code followed by his old station 
number, bring all the station attributes includ- 
ing extension number, button mapping, speed 
dfal, and class of service to the new location. 
a. A station can be relocated by unplugging it 
and then ph@ng it in at a new location. b.Dial 16361 on the dial pad. Then dial the 
extension number of the station beingre- 
located. Once this is done, ah station at- 
tributes are copied to the current station. 
mm 
Conditions: 
l The station number that is dialed as the 
relocated station must be currently out 
of service. 
l The relocated station will be given the 
station attrIbutes of the station doing the 
relocating. The two stations have traded 
station numbers aqd station attributes. 
. If a keyset is piugged into the relocated 
position it will have all the station attrib 
utes of the relocating station. 
l This feature onIyis appkcable to keysets. 
l If a call is on hold at the relocating sta- 
tion or the relocated station is in service, 
error tone will be received. 
400.63 STATION WEED DIAL 
Ifno outside line has been speclfied in program- 
ming, one w-ill be chosen automatically or you 
can choose one now. 
a. Press the SPEED button and dial bin loca- 
tion. 
Eess the pre-programmed* speed bin but- 
ton. Station Speed numbers are 00 to 19. 
b. when the called party answers. pickup the 
handset or use the speakerphone to con- 
verse. J 
*Refer to Sec. 400.37, Flexible Dutton 
Assignment. 
400.64 STORING SPEED NUMBERS 
Station Speed numbers can be entered 
by 
keyset users. System Speed numbers must be 
entered by the first programmed attendant. If 
no attendant is specified, enter at Station 199. 
a. Press the SPEED button once. 
b. Press a desired outside tie button or pool 
button 
or 
select an outside line automat.icaIly by 
pressing the SPEED button a second time. 
c. Dial the speed bin location. 
- 00 to 19 for Station Speed numbers:  
						

							iqfmite DVX * and DVX I1 
Digrti Key Telephone Sy&ems 
- 20 
to 99 for System Speed numbers. 
d.Dj& the desired telephone number. (in- 
cluding special codes described below) 
- TRANS - Pressing the TRANS button 
during number entry initiates a Pulse- 
To-Tone switchover. 
- HOLD - Pressing the HOLD button dw- 
ing number entry inserts a Pause. 
- FLASH - Pressing the FLASH button in- 
serts a Flash into the speed number. 
- TRANS - Pressing the TRANS button as 
the first entry in the speed bin inserts a 
no-display character causing the num- 
bers stored in the bin not to appear on 
the Digital Terminals display when the 
bin is accessed. 
e. Press the SPEED button. 
f. Replace the handset to end the speed bin 
p=)gramming* 
To program several 
speed numbers In a row, 
press the SPEED button twice to conclude pro- 
gramming a number 
and then just enter the 
next speed number bin to be programmed. zf 
the station has no line appearance for the line 
programmed into the speed bin. that line will 
come up under the Loop button or Pool button 
when accessed. 
400.65 
SYSTEM SPEED DIAL 
If no outside line has been spec3fied in program- 
ming, one will be chosen automatically or you 
can choose one now. 
a. Press the SPEED button. 
b. Did the speed bin location, 
or 
press pre- programmed8 speed 
bin button. 
- System Speed numbers are 20 to 99. 
c. When the called party answers, pickup tbe 
- handset or use the speakerphone to con- 
verse. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
400.66 TEXT 
MESSAGING (Went Rc- 
BP-4 
This a feature allows a staUon user to use text 
messages to respond to a caller that has either 
Camped-On or has used the m-Hook Voice 
Over feature to alert a busy station user of a 
waiting call or message. The ‘camped-on” sta- 
tian may respond to the caller via the canned, 
custom, and silent 
response text WD) me+ 
sacSes. The text messages appear on the calling 
PW LCD Display. While receiving a Camp-On, or OHVO call: 
a.The called party may press a pre-pro- 
granxned* Text Message button with a spe- 
cific message (633+xx]. Example : (6331 + 
[3S] means that a telephone calling the 
station wiIl receive the message WHO IS 
ITT. 
The additional messages (with their codes) 
listed below can also be sent as a text response: 
31 
32 
33 
34 
35 
36 
37 
38 
39 
40 
41 
42 
43 
44 
45 
46 
47 
48 
49 
50 
51 !IWILLTAKECALL 
T-MESSAGE 
TRANSFER TO SECRETARY 
PUT CALL ON HOLD 
CALL BACK 
ONE MOMENTPLZASE 
I WILL CALL BACK 
wH01sm 
IS ITLONG DISTANCE? 
IS lT PERSONAL? 
IS ITAN EMERGENCY? 
IS IT IMPORTANT? 
IS IT URGENT? 
SEND CALL TO VOICE MAIL 
PARKCALL 
OUT OF OFFICE 
PUT CALL THROUGH 
I AM BUSY 
O.K. 
NO 
Conditions: 
l If the station receiving the text message 
response was doing a camp-on, he will 
first receive a short burst of tone on the 
speaker, then the display will show the 
message that has been activated by the 
called station. 
l If the station reee.iving the text message 
response is on an OHVO call, no tone will 
be received. 
l All canned and custom messages may be 
used to respond to a calling party. 
l Text response messages will automat- 
ically clear when the calling station (sta- 
tion receiving the messages] goes 
on-hook. 
l A station can receive only one message 
at a time. 
l T&messages may be chained (i.e. mul- 
tiple messages sent to one caller).  
						

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iqfinib DV2Z’andDVX’ 
~i#z.al Key Telephone Systems STATION FEATURE OPERA’IYON 
4 Text message responses may only be 
activated by digital terminals and the 
receiving station must be a Digital Dis- 
play telephone. 
4 The text message responses will appear 
on both the calling station and the called 
station (station activating) text re- 
sponses] LCD displays. 
l If the cdlfng station is a non-LCD tetmi- 
ml. the called station will receive error 
tone when responding via text messag- 
ing. 
l The &led station may press a flex but- 
ton programmed as a Text Message but- 
ton, j633#+xx). This flex button may 
then be pressed to respond to the calling 
station. DIM? digits will not be heard by 
either party. 
4 When silent messaging is used to re- 
spond to a ca.U. the existbg call of the 
called station will not be disconnected 
while the messages are being sent to the 
calling station. 
4 The calling station must remain off-hook 
to receive silent messages. 
l If the called station responds with a text 
message, the text message will appear on 
the LCD. 
l LED’s will follow that of the CAMP-ON or 
OH-W. 
l Each individual message may be pro- 
grammed onto a fIexIble button Lnchd- 
ing a flex button on a DSS/BLF console. 
400.67 UNIFOEM CfU, DISTRIBUTION 
* 
[UCD) 
Eight Uniform CalI Distribution WCD) groups 
can be programmed, each containing up to 
eight three-digit station numbers. Each group 
is assigned a pilot number. When this number 
is dialed, the first available agent in that group 
is rung. Calls are routed to the station that has 
been on-hook for the longest period of time. 
A TJCDCdsIn@ucueDieplay 
From an idle display key telephone: 
1. Dial 15671 on the dial pad, followed by the 
three-digit UCD group number (SW. 
or 
press preprogrammed* flex button. 
ON/OFF button LED lights steady. This display is an idle state display and will 
prompt a Supervisor that a group is having 
problems answering all their calls. The dis- 
play will tell the agent and his supervisor 
how many calls are in queue, how many 
agent are available or logged into the 
group, and the Iengtb of time in minutes 
that the oldest caIl has been in queue. The 
agent will automatically receive the calls in 
queue display whenever their is a call in 
queue. 
2. Hang up the handset or press the ON/OFF 
button to terminate the display. 
Thisfeab-cuuwtotbcaedrrtWtaarllin~ pfvgnssaltdtfro-tpittbcw busy for incoming calls during this 
*Refer to Sec. 400.3?. Flexible Button 
Assignment. 
B. UCD Availa?de/Unavdable Mode 
If you are a UCD agent, you may place your 
station in the Available mode to receive 
UCD type of calls or you may place your 
station in the UnaWIable mode to block 
UCD type calls from ringing your station. 
To go Available: 
1. Dial 15661 on the dial pad, 
or 
press the pre-programmed* AvailabIe/Un- 
available button. You may now receive 
UCD calls. 
To go Unavailable: 
1. Dial [566] on the dial pad, 
or 
press the pre-programmed* Available/Un- 
available button. You are now blocked from 
receivfng UCD calls. 
*Refer to Sec. 400.37, Flexible Button 
Assignment. 
400.68 UNIVEiRSAL NIGB’T ANSWER 
If you hear out&de line WI&~ at another sta- 
tion and wish to answer it, dial [#3] on the dial 
pad. The connected outside line can be trans- 
ferred or disconnected. Each telephone utillz- 
fng Universal Night Answer must have a loop 
button appearance if the ringing out&de hne 
does not appear at their phone, 
400.69 VOICE MAIL 
~PERA’MON [vaa) 
Forward Callers to your Mall box 
Intercom and T’kansferred CO callers may be 
routed dfrectiy to your maiI box by fomding 
your phone to a voice mail group. Callers will 
Issue 1, January lQB3 
400-31