Panasonic Kx Td500 User Manual

							Station Features and Operation (PT/SLT)
User Manual231
4.3.23 Conference, Unattended
When you are in a conference with two outside parties, you can leave the three-party 
conference allowing the other two parties to continue their conversation.
To establish an Unattended Conference
To return to the conference call
To answer Hold Recall (To return to the conference on the line)
PT
Press CONF to leave the conference.
During a conversation with two outside parties;
CONF
A CO-to-CO line call between the other two parties is established.
PT
Press CO or DN flashing green moderately.
(CO)(DN)or
PT
Lift the handset or
press SP-PHONE.Press CO or DN button which
is flashing rapidly.
While hearing Hold Recall;
or(CO)or(DN) 
						

							Station Features and Operation (PT/SLT)
232User Manual
Conditions
Class of Service*1
An Unattended Conference cannot be established unless the extension is allowed to transfer 
a call to an outside party by COS programming.
Limited Call Duration
The duration of an unattended conference is restricted by a system timer.
Hold Recall tone
Hold Recall tone is sent to the extension user who left the conference 50 seconds before the 
time-out.
Hold Alarm tone
An alarm tone is sent to both outside parties three times at 5-second interval 15 seconds 
before the time-out. The call is disconnected at the time-out unless the extension who 
originated the Unattended Conference returns to the call.

If your extension is engaged in a call when Unattended Conference Recall occurs, the 
display flashes 10101 & 20211 for example, for 5 seconds at 15 seconds intervals.
This is available when Call Waiting feature is enabled on your extension beforehand.
CONF (Conference) button
If a CONF button is not provided on a PT, it can be assigned to a flexible (CO, DSS, PF) 
button by Station, User or System Programming.
Programming Guide Reference
2.4 Class of Service (COS)
– Trunk Group Setting
– Transfer to CO
2.5 System Timer
– CO- to-CO Line Call Duration Time
4.3 Extension Line
– CO Key
– PF Key
4.4 DSS Console
– DSS Key
– PF Key
Features Guide References
1.3 System Features
Limited Call Duration
1.12 Conversation Features
Conference, 3-Party
*1Class of Service (COS) is used to define the features which are allowed for a group of extensions. Please refer to Class of Service 
(COS) of Section 1.3 System Features in the Features Guide. 
						

							Station Features and Operation (PT/SLT)
User Manual233
Conference, Unattended
1.13 Audible Tone Features
Hold Recall
User Manual References
2.2.3 Flexible Button Assignment
3.2.5 [005] Flexible CO Button Assignment
4.3.21 Conference, 3-Party 
						

							Station Features and Operation (PT/SLT)
234User Manual
4.3.24 CTI (Computer Telephony Integration) Code Entry
A CTI Code (max. 16 digits) can be sent from the KX-TD500 to the CTI application (such as 
Panasonic Call Center Management Software, CMS). The code is interpreted by the 
application for suitable action. For example, in CMS, code 20 means the ACD agent wishes to 
take a break.
The feature number of CTI Code Entry is Blank by default.
You must specify it by System Programming. For details, consult your manager or dealer.
Entering CTI codes
* One of the dial tones. Please refer to Section 6.1.3 Tone List.
Conditions

The delimiter 99 is available for rotary type SLTs only.
Programming Guide References
2.3 Numbering Plan
– Dial Information (CTI)
Features Guide References
None
User Manual References
None
Dial feature number.
feature no.

Enter ID Code
PT and SLT
CTI code
Enter CTI code
( max.16 digits).Dial tone 3*
You may dial 99 instead of “#”.
Dial #.Lift the handset or press
SP-PHONE/MONITOR. 
						

							Station Features and Operation (PT/SLT)
User Manual235
4.3.25 Data Line Security
Your extension is protected against interruptions from the Call Waiting, Hold Recall, and 
Executive Busy Override features. Data communication devices, such as computers and 
facsimiles, operate uninterrupted.
Setting / Canceling
Conditions
Automatic Privacy 
Assigning Data Line Security always offers conversation privacy unless Privacy Release is 
executed.
If one extension in a conversation has set Data Line Security, it applies to the both 
extensions.
Distinctive Dial Tone
When this feature is assigned to the extension, the extension user may hear a distinctive dial 
tone (dial tone 2) after going off-hook depending on System Programming .
With the KX-T7431, KX-T7433, KX-T7436 or KX-T7235, you can execute this feature 
using the display operation.
Programming Guide References
2.3 Numbering Plan
– Data Line Security Set / Cancel
2.8 System Option
PT and SLT
To set: Dial 7301.
To cancel: Dial 7300.Lift the handset or press
SP-PHONE/MONITOR.
Hang up or press
SP-PHONE/MONITOR.Confirmation tone
and dial tone
730
730
To set
To cancel1
0

When setting:
When canceling:
Data Mode OffData Mode On 
						

							Station Features and Operation (PT/SLT)
236User Manual
– Special dial tone after setting feature
4.3 Extension Line
– Data Line Mode
Features Guide References
1.6 Originating Features
Executive Busy Override
1.9 Answering Features
Call Waiting
1.12 Conversation Features
Data Line Security
Privacy Release
User Manual References
4.3.17 Call Waiting
4.3.33 Executive Busy Override
4.3.63 Privacy Release
4.5.9 KX-T7235 Display Features - System Feature Access Menu
4.5.12 KX-T7431 / KX-T7433 / KX-T7436 Display Features - System Feature Access 
Menu 
						

							Station Features and Operation (PT/SLT)
User Manual237
4.3.26 Direct Inward System Access (DISA)
Allows an outside caller to access specific system features as if the caller is an extension in the 
system. A DISA outgoing message is used to give outside callers assistance, such as listing the 
extension numbers in the system. You can also reach extensions using a single digit (DISA 
built-in auto attendant number).
Calling an extension
From Outside Telephone
Dial the DISA 
phone number.DISA outgoing
messageRingback tone
DISA phone no.extension no.
Dial the
extension number.Ringback tone
In Non Security Mode/Trunk Security Mode:
Dial the DISA
phone number.DISA outgoing
messageRingback toneDial tone
DISA phone no.
extension no.
Dial the
extension number.
DISA user code
Enter the pre-assigned
DISA user code.
Ringback tone
In All Security Mode:
You can dial the DISA AA(Automated
Attendant) number instead.
You can dial the DISA AA(Automated
Attendant) number instead. 
						

							Station Features and Operation (PT/SLT)
238User Manual
Calling an outside party
* One of the dial tones. Please refer to Section 6.1.3 Tone List.
From Outside Telephone
Dial the DISA
phone number.DISA outgoing
messageRingback tone
DISA phone no.line access code
Enter a line access code
(9 or 801 through 848).
phone no.
Dial the phone number
of the outside party.
Dial the DISA
phone number.DISA outgoing
message
Ringback tone
DISA phone no.line access code
Enter a line access
code 
(9 or 801 through 848).
DISA user code
Enter the pre-assigned
DISA user code.
phone no.
Dial the phone
number of the
outside party.
Dial the DISA 
phone number.DISA outgoing
message
Ringback tone
DISA phone no.
line access code
Enter a
line access code
(9 or 801 through 848).
DISA user code
Enter the pre-assigned
DISA user code.
phone no.
Dial the phone
number of the
outside party.
In Non Security Mode:
In All Security Mode: In Trunk Security Mode:
Dial tone from
Central Office
Dial tone 3*
Dial tone from
Central Office
Dial tone 3*Dial tone 3*
Dial tone from
Central Office 
						

							Station Features and Operation (PT/SLT)
User Manual239
Extending the call duration while calling a CO line
Re-try
Warning for the Direct Inward System Access Users
When you enable the CO-to-CO Line Call feature of Direct Inward System Access (DISA) 
function, if a third party discovers the password (a DISA User Code) of the system, you have 
a risk that they will make illegal phone calls using your telephone line, and the cost may be 
charged to your account.
In order to avoid this problem, we strongly recommend the following points:
1: Carefully maintain the secrecy of the password.
2: Specify a complicated password as long and random as you can make it.
3: Change the password frequently.
From Outside Telephone
Dial any key except    
after the warning tone.
When you make a call to any CO line using the DISA feature, the 
line is disconnected after a pre-programmed time (default: 10 min)
any key except     
From Outside Telephone
It is possible (by System Programming) to dial a different number during a conversation
with an outside party or while hearing a ringback, reorder, or busy tone.
Press    .
desired no.
You hear a dial tone.
   If you dial “” while hearing a DISA outgoing message,
dial tone, or after the DISA outgoing message, the call
will be disconnected.
You must dial a line access code (9 or 801 through 848)
when calling an outside party. 
						

							Station Features and Operation (PT/SLT)
240User Manual
Conditions
Calling an extension
You can choose Non Security, Trunk Security or All Security mode. In All Security 
mode, the caller must enter a pre-assigned DISA user code to make intercom calls.
If the DISA call is not answered within a specified period of time (DISA IRNA Time: 
60 seconds [default]), the system redirects it to the pre-determined IRNA destination. 
If IRNA destination is not programmed, the DISA call will be disconnected 10 seconds 
later.
Calling an outgoing CO line
You can choose Non Security, Trunk Security or All Security mode. In Trunk Security 
mode, the caller must enter a pre-assigned DISA user code to make outside calls. In All 
Security mode, the caller must enter a pre-assigned DISA user code to make both CO 
and intercom calls.
General
If the caller does not dial any digits during and after the playback of DISA outgoing 
message, the system will direct him to the pre-determined destination (Intercept 
Routing). Intercept Routing is activated 5 seconds after (default) or immediately after 
the playback depending on System Programming.
DISA Delayed Answer Time
A DISA call is answered after a ringback tone is returned to the caller after the DISA 
Delayed Answer Time expires. The caller can dial while hearing the OGM message.
DISA User Code
The KX-TD500 System can store up to 32 programmable DISA user codes with a COS 
level for each. Each code should be unique.
DISA User Code Entry Failure
If the DISA caller fails to enter the valid DISA user code three times consecutively, the 
call will be disconnected.
DISA built-in Automated Attendant Table
This system can store up to eight DISA built-in auto attendant number tables and each 
table includes 10 one-digit numbers.
DISA built-in Automated Attendant Number
The DISA built-in auto attendant number may be the same as the first digit of other 
numbers (extension number, Floating Number, etc.). To avoid confusion, the system 
waits for the second digit for a pre-programmed amount of time (default: 1 second). If 
the second digit is not dialed until the timer expires, the system assumes that the first 
digit is a DISA built-in auto attendant number.
Call Forwarding-to CO or TIE Line
When a DISA call is forwarded to an outside party, the caller is not required to enter a 
DISA user code regardless of the Security modes.
CO-to-CO line call duration
The duration of CO-to-CO line calls can be limited by System Programming. When the 
specified time expires (default:10 min), both lines are disconnected unless the caller re-
tries or extends the duration time, if available. A warning tone is sent to both parties 15 
seconds before the time limit at 5-second intervals.
During a CO-to-CO line call, the caller can prolong the duration of the call by pressing 
any dialpad key (except *). The amount of prolonging is determined by System