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Panasonic Kx Td500 User Manual

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    							Station Features and Operation (PT/SLT)
    User Manual201
    Programming Guide References
    2.3 Numbering Plan
    – Dial Call Pickup Deny Set / Cancel
    2.8 System Option
    – Special dial tone after setting feature
    4.3 Extension Line
    – Call Pickup Deny
    Features Guide References
    1.9 Answering Features
    Call Pickup
    User Manual References
    4.3.13 Call Pickup
    4.5.9 KX-T7235 Display Features - System Feature Access Menu
    4.5.12 KX-T7431 / KX-T7433 / KX-T7436 Display Features - System Feature Access 
    Menu 
    						
    							Station Features and Operation (PT/SLT)
    202User Manual
    4.3.15 Call Splitting
    Allows you to have two callers on a line and alternate between them. If a call comes in while 
    you are already on the line, you can place the current call (1st call) on hold and have a 
    conversation with the other party (2nd call).
    When you are engaged in the 2nd call (inside/outside), while placing the 1st call (inside/
    outside) on hold temporarily (Consultation Hold
    *1)
    When you are engaged in the 2nd call (inside), while placing the 1st call (inside) on 
    (exclusive) hold
    *1Consultation Hold places a call on hold temporarily to transfer it or makes a Conference call or Call Splitting.
    PT
    Press TRANSFER.
    TRANSFERYou are connected to the 1st caller. 
    Pressing the TRANSFER button alternates
    between two callers.
    SLT
    Flash the switchhook.
    You are connected to the 1st caller. 
    Flashing the switchhook alternates between two
    callers.
    PT
    Press HOLD.
    HOLDPressing the HOLD button alternates
    between two callers.
    Between two extensions;(ICM/CO type PT only) 
    						
    							Station Features and Operation (PT/SLT)
    User Manual203
    When you are engaged in the 2nd call (inside/outside), while placing the 1st call (inside/
    outside) on (exclusive) hold
    Conditions
    This feature does not work during a doorphone call or paging.
    Programming Guide References
    System Programming is not required.
    Features Guide References
    1.10 Holding Features
    Call Splitting
    Consultation Hold
    1.12 Conversation Features
    Conference, 3-Party
    User Manual References
    4.3.11 Call Hold
    PT
    Press CO or INTERCOM or DN.
    or
    Press HOLD.
    or
    HOLD(CO)INTERCOM(DN)
    Repeating these operations (steps 1 and 2)
    alternates between two callers. 
    						
    							Station Features and Operation (PT/SLT)
    204User Manual
    4.3.16 Call Transfer
    You can transfer a call (intercom, CO, TIE) to another extension or external party.
    The following types are available.
    Transferring a call to an extension (Screened)
    Feature Type Transferring Method
    Screened to ExtensionTransfers a call to the extension or the external party after a 
    voice announcement.
    to CO/TIE Line
    Unscreened to ExtensionTransfers a call to the extension or the external party without a 
    voice announcement.
    While listening for the ringback tone after dialing the 
    destination number, you can replace the handset. to CO/TIE Line
    PT and SLT 
    For PT: Press TRANSFER.
    For SLT: Flash the switchhook.Dial the destination
    extension number 
    (3 or 4 digits) or 
    press DSS (flexible
    button).
    For SLT For PT
    extension no.
    During a conversation;
    Hang up or press
    SP-PHONE. Confirmation
    tone and
    dial toneAnnounce. Wait for 
    an answer.Ringback
    tone
    TRANSFER
    The call is transferred.The other party is placed on hold.
    (DSS)
    OR 
    						
    							Station Features and Operation (PT/SLT)
    User Manual205
    Transferring a call to an extension (Unscreened)
    Transferring a call to the Remote Resource (Unscreened)
    PT and SLT 
    For PT: Press TRANSFER.
    For SLT: Flash the switchhook.
    For SLT For PT
    During a conversation;
    Hang up or press
    SP-PHONE/MONITOR. Confirmation
    tone and
    dial toneRingback
    tone
    TRANSFER
    Ringing starts at the destination extension. The other party is placed on hold.
    Dial the destination
    extension number 
    (3 or 4 digits) or 
    press DSS (flexible
    button).
    extension no.
    (DSS)
    OR
    The call is transferred.
    PT and SLT 
    For PT: Press TRANSFER.
    For SLT: Flash the switchhook.Dial the floating directory
    number (3 or 4 digits)
    for Remote Resource.
    For SLT For PTfloating directory no.
    During a conversation;
    Hang up or press 
    SP-PHONE/MONITOR. Confirmation 
    tone and 
    dial tone
    TRANSFER
    The other party is placed on hold.
    The call is transferred. 
    						
    							Station Features and Operation (PT/SLT)
    206User Manual
    One-Touch Transfer
    Transferring a call to an external party via a CO or TIE line (Screened)
    PT
    Press DSS (flexible button).
    During a conversation with an external party;
    The other party is placed on hold and the destination extension
    is called immediately.
    (DSS)
    PT and SLT 
    For PT: Press TRANSFER.
    For SLT: Flash the switchhook.Dial the phone
    number where
    calls will be
    transferred.
    For SLT For PTphone no.
    During a conversation;
    Hang up or press
    SP-PHONE. Confirmation
    tone and
    dial toneRingback toneAnnounce. Wait for
    an answer.
    line access code
    Press CO or enter
    a line access code
    (9 or 77 or 801 through 848).
    TRANSFER(CO)
    The current call is placed on hold.
    The call is transferred. 
    						
    							Station Features and Operation (PT/SLT)
    User Manual207
    Transferring a call to an external party via a CO or TIE line (Unscreened)
    Conditions
    [General]
    Music on Hold or Ringback Tone
    If Music on Hold is enabled, music is sent to the caller while being transferred. It is 
    system programmable whether to send a ringback tone or Music on Hold to the caller 
    .
    
    If you mis-dial the destination telephone number, press the FLASH button to clear the 
    number entered. Then you can enter a new number again.
    
    If you want to return to the held call, press the TRANSFER or corresponding CO/
    INTERCOM/DN button before the destination party answers the transferred call.
    
    If you want to return to the held call, press the switchhook lightly.
    [Screened, Unscreened – to Extension]
    One-Touch Transfer by DSS Button (PT only)
    Allows the PT user to transfer the outside call (CO, TIE) to an extension simply by pressing 
    the DSS button associated with the destination extension. This feature can be enabled or 
    disabled on a system-wide basis by System Programming . However, it cannot 
    be performed when there is another call on Consultation Hold.
    One-Touch Transfer by DSS or Phantom Button (PT only)
    Allows the PT user to transfer the call (intercom, CO, TIE) to an extension simply by 
    pressing the DSS button associated with the destination extension. This feature can be 
    enabled or disabled on a COS (Class of Service) basis by System Programming 
    						
    							Station Features and Operation (PT/SLT)
    208User Manual
    2.4 Class of Service (COS), Automatic Hold in the Programming Guide>. However, it 
    cannot be performed when there is another call on Consultation Hold.
    DSS Button
    DSS buttons are provided on a DSS Console by default.
    A flexible CO/DSS button can be assigned as a DSS button by Station, User or System 
    Programming.
    Ringing Pattern
    A call transferred to an extension will ring following the regular ringing pattern depending 
    on the type of call (intercom, outside) being transferred.
    [Screened, Unscreened – to CO/TIE Line]
    Class of Service
    Class of Service programming determines the extension that can perform this feature 
    .
    CO-to-CO call
    If a CO call is transferred to an outside party, CO-to-CO call is established and the 
    duration is restricted by System Programming .
    Hold Recall tone:
    Hold Recall tone is generated to the extension user who transferred the call 50 seconds 
    before the time-out.
    Hold Alarm tone:
    Hold Alarm tone is generated to both outside parties 15 seconds before the time-out. The 
    call is disconnected at the time-out unless the extension user (who transferred the call) joins 
    the CO-to-CO call to establish a 3-party conference call.
    CO-to-TIE call
    If a CO call is transferred to the destination party via TIE line, a CO-to-TIE call is 
    established and the call duration is restricted by System Programming .
    
    If you want to join the conversation after transferring the call or while hold recall tone is 
    sent, press the corresponding CO button. A 3-party conference call is established. 
    						
    							Station Features and Operation (PT/SLT)
    User Manual209
    [Unscreened – To Extension]
    Transfer Recall Destination
    If the call (intercom, CO, TIE) transferred to the destination extension is not answered 
    within a specified period of time , it may ring an Operator extension instead of the extension who 
    originally transferred it. This is determined by System Programming .
    When Transfer Recall occurs, the display shows:
    
    Automatic Disconnection
    If there is no answer for 30 minutes after Transfer Recall starts, the line will be 
    disconnected.
    Camp-on Transfer
    When the transfer destination party is busy, the call is put in waiting status. If the destination 
    party remains busy or does not answer the call within a specified period of time , the call will ring 
    back the extension who transferred the call or an Operator extension.
    Remote Administration
    Any extension user can transfer a call to the Remote Resource (Modem) for Remote 
    Administration.
    A CO call can be transferred directly to a Uniform Call Distribution (UCD) group so that 
    an idle extension is automatically hunted by UCD. If all extensions in a UCD group are 
    busy, the incoming CO call will be handled by the UCD Time Table.
    During a call transfer to the Remote Resource (Modem), a confirmation tone is not emitted 
    after dialing the FDN for the Remote Resource.
    Programming Guide References
    2.4 Class of Service (COS)
    – Trunk Group Setting
    – Transfer to CO
    – Automatic Hold
    2.5 System Timer
    – Transfer Recall Time
    – CO-to-CO Line Call Duration Time
    2.8 System Option
    – Sound source during transfer
    – Transfer recall destination
    – Pressing DSS key operation in CO talking
    4.3 Extension Line
    – CO Key
    4.4 DSS Console
    RCL:Ext 1003 
    						
    							Station Features and Operation (PT/SLT)
    210User Manual
    – DSS Key
    Features Guide References
    1.3 System Features
    Limited Call Duration
    Music on Hold
    Released Link Operation
    1.10 Holding Features
    Automatic Hold—For Hold
    1.11 Transferring Features
    Call Transfer
    One-Touch Transfer
    1.12 Conversation Features
    Conference, 3-Party
    1.13 Audible Tone Features
    Hold Recall
    3.1 TIE Line Features
    TIE Line Service 
    User Manual References
    2.2.3 Flexible Button Assignment
    3.2.5 [005] Flexible CO Button Assignment
    5.2.6 Direct Station Selection (DSS) Button (Assignment) 
    						
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