Panasonic Kx Td500 User Manual
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Station Features and Operation (PT/SLT) User Manual201 Programming Guide References 2.3 Numbering Plan – Dial Call Pickup Deny Set / Cancel 2.8 System Option – Special dial tone after setting feature 4.3 Extension Line – Call Pickup Deny Features Guide References 1.9 Answering Features Call Pickup User Manual References 4.3.13 Call Pickup 4.5.9 KX-T7235 Display Features - System Feature Access Menu 4.5.12 KX-T7431 / KX-T7433 / KX-T7436 Display Features - System Feature Access Menu
Station Features and Operation (PT/SLT) 202User Manual 4.3.15 Call Splitting Allows you to have two callers on a line and alternate between them. If a call comes in while you are already on the line, you can place the current call (1st call) on hold and have a conversation with the other party (2nd call). When you are engaged in the 2nd call (inside/outside), while placing the 1st call (inside/ outside) on hold temporarily (Consultation Hold *1) When you are engaged in the 2nd call (inside), while placing the 1st call (inside) on (exclusive) hold *1Consultation Hold places a call on hold temporarily to transfer it or makes a Conference call or Call Splitting. PT Press TRANSFER. TRANSFERYou are connected to the 1st caller. Pressing the TRANSFER button alternates between two callers. SLT Flash the switchhook. You are connected to the 1st caller. Flashing the switchhook alternates between two callers. PT Press HOLD. HOLDPressing the HOLD button alternates between two callers. Between two extensions;(ICM/CO type PT only)
Station Features and Operation (PT/SLT) User Manual203 When you are engaged in the 2nd call (inside/outside), while placing the 1st call (inside/ outside) on (exclusive) hold Conditions This feature does not work during a doorphone call or paging. Programming Guide References System Programming is not required. Features Guide References 1.10 Holding Features Call Splitting Consultation Hold 1.12 Conversation Features Conference, 3-Party User Manual References 4.3.11 Call Hold PT Press CO or INTERCOM or DN. or Press HOLD. or HOLD(CO)INTERCOM(DN) Repeating these operations (steps 1 and 2) alternates between two callers.
Station Features and Operation (PT/SLT) 204User Manual 4.3.16 Call Transfer You can transfer a call (intercom, CO, TIE) to another extension or external party. The following types are available. Transferring a call to an extension (Screened) Feature Type Transferring Method Screened to ExtensionTransfers a call to the extension or the external party after a voice announcement. to CO/TIE Line Unscreened to ExtensionTransfers a call to the extension or the external party without a voice announcement. While listening for the ringback tone after dialing the destination number, you can replace the handset. to CO/TIE Line PT and SLT For PT: Press TRANSFER. For SLT: Flash the switchhook.Dial the destination extension number (3 or 4 digits) or press DSS (flexible button). For SLT For PT extension no. During a conversation; Hang up or press SP-PHONE. Confirmation tone and dial toneAnnounce. Wait for an answer.Ringback tone TRANSFER The call is transferred.The other party is placed on hold. (DSS) OR
Station Features and Operation (PT/SLT) User Manual205 Transferring a call to an extension (Unscreened) Transferring a call to the Remote Resource (Unscreened) PT and SLT For PT: Press TRANSFER. For SLT: Flash the switchhook. For SLT For PT During a conversation; Hang up or press SP-PHONE/MONITOR. Confirmation tone and dial toneRingback tone TRANSFER Ringing starts at the destination extension. The other party is placed on hold. Dial the destination extension number (3 or 4 digits) or press DSS (flexible button). extension no. (DSS) OR The call is transferred. PT and SLT For PT: Press TRANSFER. For SLT: Flash the switchhook.Dial the floating directory number (3 or 4 digits) for Remote Resource. For SLT For PTfloating directory no. During a conversation; Hang up or press SP-PHONE/MONITOR. Confirmation tone and dial tone TRANSFER The other party is placed on hold. The call is transferred.
Station Features and Operation (PT/SLT) 206User Manual One-Touch Transfer Transferring a call to an external party via a CO or TIE line (Screened) PT Press DSS (flexible button). During a conversation with an external party; The other party is placed on hold and the destination extension is called immediately. (DSS) PT and SLT For PT: Press TRANSFER. For SLT: Flash the switchhook.Dial the phone number where calls will be transferred. For SLT For PTphone no. During a conversation; Hang up or press SP-PHONE. Confirmation tone and dial toneRingback toneAnnounce. Wait for an answer. line access code Press CO or enter a line access code (9 or 77 or 801 through 848). TRANSFER(CO) The current call is placed on hold. The call is transferred.
Station Features and Operation (PT/SLT) User Manual207 Transferring a call to an external party via a CO or TIE line (Unscreened) Conditions [General] Music on Hold or Ringback Tone If Music on Hold is enabled, music is sent to the caller while being transferred. It is system programmable whether to send a ringback tone or Music on Hold to the caller . If you mis-dial the destination telephone number, press the FLASH button to clear the number entered. Then you can enter a new number again. If you want to return to the held call, press the TRANSFER or corresponding CO/ INTERCOM/DN button before the destination party answers the transferred call. If you want to return to the held call, press the switchhook lightly. [Screened, Unscreened – to Extension] One-Touch Transfer by DSS Button (PT only) Allows the PT user to transfer the outside call (CO, TIE) to an extension simply by pressing the DSS button associated with the destination extension. This feature can be enabled or disabled on a system-wide basis by System Programming . However, it cannot be performed when there is another call on Consultation Hold. One-Touch Transfer by DSS or Phantom Button (PT only) Allows the PT user to transfer the call (intercom, CO, TIE) to an extension simply by pressing the DSS button associated with the destination extension. This feature can be enabled or disabled on a COS (Class of Service) basis by System Programming
Station Features and Operation (PT/SLT) 208User Manual 2.4 Class of Service (COS), Automatic Hold in the Programming Guide>. However, it cannot be performed when there is another call on Consultation Hold. DSS Button DSS buttons are provided on a DSS Console by default. A flexible CO/DSS button can be assigned as a DSS button by Station, User or System Programming. Ringing Pattern A call transferred to an extension will ring following the regular ringing pattern depending on the type of call (intercom, outside) being transferred. [Screened, Unscreened – to CO/TIE Line] Class of Service Class of Service programming determines the extension that can perform this feature . CO-to-CO call If a CO call is transferred to an outside party, CO-to-CO call is established and the duration is restricted by System Programming . Hold Recall tone: Hold Recall tone is generated to the extension user who transferred the call 50 seconds before the time-out. Hold Alarm tone: Hold Alarm tone is generated to both outside parties 15 seconds before the time-out. The call is disconnected at the time-out unless the extension user (who transferred the call) joins the CO-to-CO call to establish a 3-party conference call. CO-to-TIE call If a CO call is transferred to the destination party via TIE line, a CO-to-TIE call is established and the call duration is restricted by System Programming . If you want to join the conversation after transferring the call or while hold recall tone is sent, press the corresponding CO button. A 3-party conference call is established.
Station Features and Operation (PT/SLT) User Manual209 [Unscreened – To Extension] Transfer Recall Destination If the call (intercom, CO, TIE) transferred to the destination extension is not answered within a specified period of time , it may ring an Operator extension instead of the extension who originally transferred it. This is determined by System Programming . When Transfer Recall occurs, the display shows: Automatic Disconnection If there is no answer for 30 minutes after Transfer Recall starts, the line will be disconnected. Camp-on Transfer When the transfer destination party is busy, the call is put in waiting status. If the destination party remains busy or does not answer the call within a specified period of time , the call will ring back the extension who transferred the call or an Operator extension. Remote Administration Any extension user can transfer a call to the Remote Resource (Modem) for Remote Administration. A CO call can be transferred directly to a Uniform Call Distribution (UCD) group so that an idle extension is automatically hunted by UCD. If all extensions in a UCD group are busy, the incoming CO call will be handled by the UCD Time Table. During a call transfer to the Remote Resource (Modem), a confirmation tone is not emitted after dialing the FDN for the Remote Resource. Programming Guide References 2.4 Class of Service (COS) – Trunk Group Setting – Transfer to CO – Automatic Hold 2.5 System Timer – Transfer Recall Time – CO-to-CO Line Call Duration Time 2.8 System Option – Sound source during transfer – Transfer recall destination – Pressing DSS key operation in CO talking 4.3 Extension Line – CO Key 4.4 DSS Console RCL:Ext 1003
Station Features and Operation (PT/SLT) 210User Manual – DSS Key Features Guide References 1.3 System Features Limited Call Duration Music on Hold Released Link Operation 1.10 Holding Features Automatic Hold—For Hold 1.11 Transferring Features Call Transfer One-Touch Transfer 1.12 Conversation Features Conference, 3-Party 1.13 Audible Tone Features Hold Recall 3.1 TIE Line Features TIE Line Service User Manual References 2.2.3 Flexible Button Assignment 3.2.5 [005] Flexible CO Button Assignment 5.2.6 Direct Station Selection (DSS) Button (Assignment)