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Panasonic Kx Td500 User Manual

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    							Telephone Company and F.C.C. Requirements and Responsibilities
    User Manual11
    operation of its business and is not inconsistent with the rules and regulations in FCC 
    Part 68. 
    If such changes can be reasonably expected to render any customer Terminal Equipment 
    incompatible with Telephone Company Communications Facilities, or require 
    modification or alteration of such Terminal Equipment, or otherwise materially affect its 
    use or performance, the customer shall be given adequate notice in writing, to allow the 
    customer an opportunity to maintain uninterrupted service. 
    Notify the Telephone Company
    Installation must be performed by a qualified professional installer. Before connecting this 
    equipment to any telephone, call the telephone company and inform them of the following: 
    Telephone numbers to which the system will be connected
    Make: Panasonic
    Model: KX-TD500 and KX-TD520
    FCC Registration No.: found on the rear side of the unit
    Ringer Equivalence No.: 0.4B
    Facility Interface Code: 02LS2,02GS2, 02RV2-T, OL13C, 04DU9-BN/1KN/1SN 
    Service Order Code: 9.0F, AS.2, 6.0P
    Required Network Interface Jack: RJ21X, RJ11, RJ48C
    Note
    Allowing this equipment to be operated in such a manner as to not provide for proper answer 
    supervision is a violation of Part 68 of the FCCs rules.
    and:
    Proper answer supervision is when: 
    A. This equipment returns answer supervision to the PSTN when DID calls are:
     Answered by the called station
     Answered by the attendant
     Routed to a recorded announcement that can be administered by the CPE user.
     Routed to a dial prompt
    B. This equipment returns answer supervision on all DID calls forwarded to the
     PSTN. Permissible exceptions are:
     A call is unanswered
     A busy tone is received
     A reorder tone is received
    Note
    This equipment has been tested and found to comply with the limits for a Class A digital 
    device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable 
    protection against harmful interference when the equipment is operated in a commercial 
    environment. This equipment generates, uses, and can radiate radio frequency energy and, if 
    not installed and used in accordance with the instructions manual, may cause harmful 
    interference to radio communications. Operation of this equipment in a residential area is likely  
    						
    							Telephone Company and F.C.C. Requirements and Responsibilities
    12User Manual
    to cause harmful interference in which case the user will be required to correct the interference 
    at his own expense.
    Caution: 
    Any changes or modifications not expressly approved by the party responsible for compliance 
    could void the users authority to operate this device. 
    						
    							Table of Contents
    User Manual13
    Table of Contents
    1DPT Overview
    1.1 Configuration ................................................................................................................20
    1.1.1 Configuration............................................................................................................... 20
    1.1.2 Location of Controls.................................................................................................... 21
    1.1.3 Connection .................................................................................................................. 30
    1.1.4 Feature Buttons ...........................................................................................................31
    1.1.5 Initial Setting for KX-T7400 Series ............................................................................39
    1.1.6 Initial Setting for KX-T7200 Series ............................................................................43
    1.1.7 LED Indication ............................................................................................................46
    2 Station Programming
    2.1 Station Programming Instructions ............................................................................. 50
    2.1.1 Station Programming Instructions ............................................................................... 50
    2.2 Station Programming ................................................................................................... 56
    2.2.1 Bilingual Display Selection ......................................................................................... 56
    2.2.2 Call Waiting Tone Type Assignment ........................................................................... 57
    2.2.3 Flexible Button Assignment ........................................................................................ 58
    2.2.4 Full One-Touch Dialing Assignment .......................................................................... 82
    2.2.5 Handset / Headset Selection ........................................................................................ 83
    2.2.6 Initial Display Selection ..............................................................................................84
    2.2.7 Intercom Alert Assignment ......................................................................................... 85
    2.2.8 Live Call Screening (LCS) Mode Set.......................................................................... 86
    2.2.9 PDN/SDN Button Delayed Ringing Assignment........................................................ 87
    2.2.10 Phantom Button Ringing On/Off Assignment ..........................................................88
    2.2.11 Preferred Line Assignment — Incoming .................................................................. 89
    2.2.12 Preferred Line Assignment — Outgoing .................................................................. 92
    2.2.13 Ringing Tone Selection for CO Buttons.................................................................... 95
    2.2.14 Ringing Tone Selection for INTERCOM Button ...................................................... 96
    2.2.15 Self-Extension Number Confirmation....................................................................... 97
    2.2.16 Station Programming Data Default Set ..................................................................... 98
    2.2.17 Station Speed Dialing Number/Name Assignment [KX-T7235/KX-T7431/KX-
    T7433/KX-T7436 only] ............................................................................................. 99
    3 User Programming
    3.1 User Programming Instructions ............................................................................... 108
    3.1.1 General Programming Instructions ........................................................................... 108
    3.1.2 Programming Methods .............................................................................................. 112
    3.2 User Programming .....................................................................................................114
    3.2.1 [000] Date and Time Set............................................................................................114
    3.2.2 [001] System Speed Dialing Number Set .................................................................117
    3.2.3 [002] System Speed Dialing Name Set ..................................................................... 120
    3.2.4 [004] Extension Name Set......................................................................................... 123
    3.2.5 [005] Flexible CO Button Assignment...................................................................... 126
    3.2.6 [006] Caller ID Dial Set ............................................................................................131
    3.2.7 [007] Caller ID Name Set.......................................................................................... 134
    3.2.8 [008] Absent Messages Set ....................................................................................... 137 
    						
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    14User Manual
    3.2.9 [009] Quick Dial Number Set................................................................................... 140
    3.2.10 [010] DISA / TIE User Code Set ............................................................................ 143
    4 Station Features and Operation (PT/SLT)
    4.1 Before Operating ....................................................................................................... 148
    4.1.1 Before Operating ...................................................................................................... 148
    4.2 Basic Operations ........................................................................................................ 151
    4.2.1 Making Calls ............................................................................................................ 151
    4.2.2 Receiving Calls ......................................................................................................... 154
    4.3 Station Features and Operation ............................................................................... 156
    4.3.1 Absent Message Capability ...................................................................................... 156
    4.3.2 Account Code Entry ................................................................................................. 159
    4.3.3 Alternate Calling — Ring / Voice............................................................................. 163
    4.3.4 ANSWER and RELEASE buttons Operation .......................................................... 166
    4.3.5 Answering, Direct Trunk .......................................................................................... 168
    4.3.6 Automatic Callback Busy (Camp-On) ..................................................................... 170
    4.3.7 Background Music (BGM) ....................................................................................... 173
    4.3.8 Busy Station Signaling (BSS) .................................................................................. 175
    4.3.9 Call Forwarding ........................................................................................................ 177
    4.3.10 Call Forwarding — All Calls to an Incoming Group ............................................. 186
    4.3.11 Call Hold ................................................................................................................189
    4.3.12 Call Park .................................................................................................................194
    4.3.13 Call Pickup ............................................................................................................. 197
    4.3.14 Call Pickup Deny .................................................................................................... 200
    4.3.15 Call Splitting...........................................................................................................202
    4.3.16 Call Transfer ........................................................................................................... 204
    4.3.17 Call Waiting ............................................................................................................ 211
    4.3.18 Call Waiting from Central Office ........................................................................... 216
    4.3.19 Calling Line Identification Presentation (CLIP) .................................................... 219
    4.3.20 Calling Line Identification Restriction (CLIR) / Calling Name Identification 
    Restriction (CNIR) .................................................................................................. 221
    4.3.21 Conference, 3-Party ................................................................................................ 223
    4.3.22 Conference, 5-Party ................................................................................................ 228
    4.3.23 Conference, Unattended ......................................................................................... 231
    4.3.24 CTI (Computer Telephony Integration) Code Entry .............................................. 234
    4.3.25 Data Line Security .................................................................................................. 235
    4.3.26 Direct Inward System Access (DISA) .................................................................... 237
    4.3.27 Do Not Disturb (DND) ........................................................................................... 244
    4.3.28 Do Not Disturb (DND) Override ............................................................................ 248
    4.3.29 Doorphone Call ...................................................................................................... 250
    4.3.30 Electronic Station Lockout ..................................................................................... 255
    4.3.31 Emergency Call ...................................................................................................... 257
    4.3.32 End-to-End DTMF Signaling (Tone Through)....................................................... 258
    4.3.33 Executive Busy Override ........................................................................................ 261
    4.3.34 Executive Busy Override Deny .............................................................................. 264
    4.3.35 External Feature Access ......................................................................................... 266
    4.3.36 External Modem Control ........................................................................................ 268
    4.3.37 Flash ....................................................................................................................... 270
    4.3.38 Full One-Touch Dialing .......................................................................................... 271 
    						
    							Table of Contents
    User Manual15
    4.3.39 Handset Microphone Mute ...................................................................................... 273
    4.3.40 Hands-free Answerback .......................................................................................... 275
    4.3.41 Hands-free Operation .............................................................................................. 277
    4.3.42 Inter Office Calling.................................................................................................. 279
    4.3.43 Live Call Screening (LCS) ...................................................................................... 282
    4.3.44 Lockout.................................................................................................................... 292
    4.3.45 Log-In / Log-Out .....................................................................................................293
    4.3.46 Message Waiting .....................................................................................................297
    4.3.47 Microphone Mute .................................................................................................... 302
    4.3.48 Night Service On/Off .............................................................................................. 304
    4.3.49 Off-Hook Call Announcement (OHCA) .................................................................311
    4.3.50 Off-Hook Call Announcement (OHCA) —Whisper...............................................316
    4.3.51 Off-Hook Monitor ................................................................................................... 321
    4.3.52 One-Touch Dialing .................................................................................................. 323
    4.3.53 Operator Call ........................................................................................................... 325
    4.3.54 Outward Dialing, Trunk Access .............................................................................. 327
    4.3.55 Paging ...................................................................................................................... 333
    4.3.56 Paging — Answer ................................................................................................... 338
    4.3.57 Paging Deny ............................................................................................................ 340
    4.3.58 Paging and Transfer................................................................................................. 342
    4.3.59 Paralleled Telephone Connection ............................................................................ 345
    4.3.60 PDN Call .................................................................................................................347
    4.3.61 Phantom Extension.................................................................................................. 350
    4.3.62 Pickup Dialing (Hot Line) ....................................................................................... 355
    4.3.63 Privacy Release........................................................................................................ 357
    4.3.64 Pulse to Tone Conversion ........................................................................................ 359
    4.3.65 Quick Dialing .......................................................................................................... 360
    4.3.66 Redial ...................................................................................................................... 361
    4.3.67 Released Link Operation ......................................................................................... 364
    4.3.68 Ringing Transfer...................................................................................................... 366
    4.3.69 Secret Busy Override............................................................................................... 368
    4.3.70 Secret Dialing .......................................................................................................... 370
    4.3.71 Station Program Clear ............................................................................................. 372
    4.3.72 Station Speed Dialing .............................................................................................. 374
    4.3.73 System Speed Dialing ............................................................................................. 376
    4.3.74 Timed Reminder (Wake-Up Call) ........................................................................... 378
    4.3.75 Toll Restriction Override ......................................................................................... 384
    4.3.76 Toll Restriction Override by Account Code Entry .................................................. 385
    4.3.77 Toll Restriction Override for System Speed Dialing...............................................386
    4.3.78 Trunk Answer From Any Station (TAFAS) ............................................................ 387
    4.3.79 Two-Way Recording into the Voice Mail ................................................................ 389
    4.3.80 UCD Login Monitor ................................................................................................ 392
    4.3.81 UCD Monitor Mode ................................................................................................ 393
    4.3.82 Voice Mail Transfer ................................................................................................. 395
    4.3.83 VPS Integration ....................................................................................................... 397
    4.3.84 Walking COS........................................................................................................... 401
    4.3.85 Walking Station ....................................................................................................... 404
    4.4 Operator / Manager Service Features ...................................................................... 406
    4.4.1 Operator / Manager Service Features ........................................................................ 406 
    						
    							Table of Contents
    16User Manual
    4.4.2 Background Music (BGM) — External ................................................................... 407
    4.4.3 Call Log Incoming, Log Lock .................................................................................. 411
    4.4.4 Live Call Screening (LCS) Password Clear ............................................................. 412
    4.4.5 Local Alarm .............................................................................................................. 413
    4.4.6 Outgoing Message (OGM) Record/Playback ........................................................... 417
    4.4.7 Remote DND (Do Not Disturb) Control .................................................................. 426
    4.4.8 Remote FWD (Call Forwarding) Cancel — Once ................................................... 430
    4.4.9 Remote Station Lock Control ................................................................................... 434
    4.4.10 Switching COS ....................................................................................................... 436
    4.4.11 Timed Reminder, Remote (Wake-Up Call) ............................................................ 439
    4.4.12 Trunk Busy-Out Setting.......................................................................................... 449
    4.4.13 Trunk Route Control ............................................................................................... 455
    4.5 Special Display Features ........................................................................................... 458
    4.5.1 Special Display Features .......................................................................................... 458
    4.5.2 Call Forwarding / Do Not Disturb (KX-T7436 / KX-T7235 only) .......................... 459
    4.5.3 Call Information Display (KX-T7436 / KX-T7433 / KX-T7235 / KX-T7230 only)461
    4.5.4 Call Log, Incoming (KX-T7436 / KX-T7433 / KX-T7235 / KX-T7230 only) ....... 464
    4.5.5 Call Log Incoming, Log Lock (KX-T7436 / KX-T7433 / KX-T7235 / KX-T7230 only)
    471
    4.5.6 Call Log, Outgoing (KX-T7436 / KX-T7235 only) ................................................. 473
    4.5.7 KX-T7235 Display Features..................................................................................... 474
    4.5.8 KX-T7235 Display Features - Call Directory .......................................................... 475
    4.5.9 KX-T7235 Display Features - System Feature Access Menu .................................. 477
    4.5.10 KX-T7431 / KX-T7433 / KX-T7436 Display Features ......................................... 487
    4.5.11 KX-T7431 / KX-T7433 / KX-T7436 Display Features - Call Directory ............... 490
    4.5.12 KX-T7431 / KX-T7433 / KX-T7436 Display Features - System Feature Access Menu
    496
    5 DSS Console Features
    5.1 Configuration ............................................................................................................. 502
    5.1.1 Configuration ............................................................................................................ 502
    5.1.2 Location of Controls ................................................................................................. 503
    5.1.3 Feature Buttons ......................................................................................................... 505
    5.2 DSS Console Features................................................................................................ 506
    5.2.1 Station Programming ................................................................................................ 506
    5.2.2 Account Button (Assignment) .................................................................................. 507
    5.2.3 Answer Button (Assignment) ................................................................................... 508
    5.2.4 Conference (CONF) Button (Assignment)............................................................... 509
    5.2.5 DAY / NIGHT Button (Assignment) ........................................................................ 510
    5.2.6 Direct Station Selection (DSS) Button (Assignment) .............................................. 511
    5.2.7 FWD/DND Button (Assignment) ............................................................................. 512
    5.2.8 Group-CO (G-CO) Button (Assignment) ................................................................. 513
    5.2.9 Group FWD Button (Assignment) ........................................................................... 514
    5.2.10 Live Call Screening (LCS) Button (Assignment)................................................... 515
    5.2.11 Live Call Screening (LCS) Cancel Button (Assignment)....................................... 516
    5.2.12 Message Waiting (MESSAGE) Button (Assignment) ............................................ 517
    5.2.13 One-Touch Dialing Button (Assignment)............................................................... 518
    5.2.14 One-Touch Access Assignment for System Features ............................................. 519
    5.2.15 Release Button (Assignment) ................................................................................. 520 
    						
    							Table of Contents
    User Manual17
    5.2.16 SAVE Button (Assignment) .................................................................................... 521
    5.2.17 Single-CO (S-CO) Button (Assignment) ................................................................ 522
    5.2.18 Tone Through Button (Assignment)........................................................................ 523
    5.2.19 Two-Way Record Button (Assignment) .................................................................. 524
    5.2.20 Two-Way Transfer Button (Assignment) ................................................................ 525
    5.2.21 Voice Mail (VM) Transfer Button (Assignment) .................................................... 526
    5.2.22 Direct Station Dialing.............................................................................................. 530
    5.2.23 One-Touch Dialing .................................................................................................. 531
    5.2.24 One-Touch Access for System Features .................................................................. 532
    5.2.25 Call Transfer ............................................................................................................533
    5.2.26 ANSWER and RELEASE Buttons Operation ........................................................534
    5.2.27 Monitoring an outside line activity ......................................................................... 536
    6 Appendix
    6.1 Appendix ..................................................................................................................... 538
    6.1.1 Display Examples ...................................................................................................... 538
    6.1.2 Feature Numbers List ................................................................................................ 546
    6.1.3 Tone List .................................................................................................................... 551
    6.1.4 Troubleshooting......................................................................................................... 553 
    						
    							Table of Contents
    18User Manual 
    						
    							DPT Overview
    User Manual19
    Section 1
    DPT Overview
    Note: All illustrations used in the initial setting are 
    based on model KX-T7235. 
    						
    							DPT Overview
    20User Manual
    1.1 Configuration
    1.1.1 Configuration
    Panasonic Digital Proprietary Telephones (DPTs) are available to utilize various features of the 
    KX-TD500 System, in addition to supporting basic telephone services (making or receiving 
    calls).
    There are the following nine DPT models. 
    KX-T7400 Series
    KX-T7420 KX-T7425 KX-T7431 KX-T7433 KX-T7436
    Display
    None None16 char./line,
    1-line LCDTilt-up,
    16 char./line,
    3-line LCDTilt-up,
    24 char./line,
    6-line LCD
    Soft Buttons 
    and
    Function ButtonsNone None None 3 Soft Buttons3 Soft Buttons/
    10 Function 
    Buttons
    J o g  D i a l Ye s Ye s Ye s Ye s Ye s
    CO Buttons1224122424
    Fixed Feature
    ButtonsPlease refer to Fixed Buttons in Section 1.1.4 Feature Buttons.
    KX-T7200 Series
    KX-T7220 KX-T7230 KX-T7235 KX-T7250
    Display
    None16 char./line,
    2-line LCDTilt-up,
    24 char./line,
    6-line LCDNone
    Soft Buttons 
    and
    Function ButtonsNone 3 Soft Buttons3 Soft Buttons/
    10 Function 
    ButtonsNone
    Speakerphone Yes Yes Yes Monitor only
    CO Buttons 24 24 12 6
    Fixed Feature
    ButtonsPlease refer to Fixed Buttons in Section 1.1.4 Feature 
    Buttons. 
    						
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