GE Logiq P5 Service Manual
Have a look at the manual GE Logiq P5 Service Manual online for free. It’s possible to download the document as PDF or print. UserManuals.tech offer 45 GE manuals and user’s guides for free. Share the user manual or guide on Facebook, Twitter or Google+.
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL Section 5-4 - Main Board Detail 5 - 49 5-10-9 Utilities The Utilities page contains several miscellaneous tools. Figure 5-48 GE Service Utilities PageFigure 5-49 Customer Utilities Page
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL 5 - 50Section 5-4 - Main Board Detail 5-10-10 Replacement The Replacement page is intended to contain the tools used to track replacement parts used in the system. 5-10-11 PM The PM page is intended to contain the tools used in periodic maintenance of the system. Figure 5-50 Part Replacement Page Figure 5-51 Planned Maintenance Page
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL Section 5-4 - Main Board Detail 5 - 51 5-10-12 Remote Software/Option Installation and Updates The Service Platform provides for remote software downloads. Any file transfer red to the scanner will be in the form of an installation package. The actual content of the installation package is dependent on each product. Software installation is simple and automated with a Graphic User Interface (GUI), where applicable. Supports software upload via remote transmission Supports software upload via Service Platform Options can be activated permanently Options can be activated for a timed period Options can be limited to a number of uses Options that expire must give notice to the user that the option has expired 5-10-12-1 Remote System Shutdown and Restart The Service Platform provides th e ability to restart the system as per standard shutdown/startup procedures. Remote shutdo wn will only be provided if a softwa re-controlled shutdown exists on the scanner. Scanner system restart is always accessible from the OLC. 5-10-12-2 File and/or Image Transfer The Service Platform supports file transfers and ar chived image transfers to the OnLine Center. The Service Platform provides interfaces of th e displayed images for transfer to the OLC.
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL 5 - 52Section 5-4 - Main Board Detail Section 5-11RFS (Service For Request) 5-11-1 General This describes general RFS functionality. 1.) RFS function is a call for service to be used by cu stomer or FE directly from the system instead of calling GE Cares. 5-11-2 System Checkout Procedure If the system is checked out already, skip 5-8-2) System Checkout Procedure and proceed from 5-8- 3) Sending RFS Procedure . 1.) Check if the system is connected to the network. 2.) Go to “Utility” 3.) Press “Service” 4.) Log on to the Service Platform with a password. 5.) Press “Configuration” 6.) Press “InSite ExC Agent Configuration” Figure 5-52 Agent Configuration
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL Section 5-4 - Main Board Detail 5 - 53 5-11-2 System Checkout Procedure (cont’d) All bold fields should be filled 7.) Device Name and CRM No are pre-populated and can not be changed. 8.) Verify that “Send” button is enabled. 9.) Select Continent and Country 10.) Put City, State, and Institution 11.) Select “Product” for the Enterprise. 12.) If Proxy needs to be configured, select “Enable” for the Proxy filed and input IP address and Port number. 13.) Press “Submit Changes”. “Please Wait” message is displayed while the system is checking out. Figure 5-53 14.) Wait until following screen displays. (Figure 5-54) 15.) Configuration is complete. 16.) Close the Service Platform. Figure 5-53 Please Wait Figure 5-54 Configuration done
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL 5 - 54Section 5-4 - Main Board Detail 5-11-3 Sending RFS Procedure Service Platform should be turned off in order to open RFS window. System must be connected to network, configured and checked out to be able to send the RFS 1.) Right Click on “Connect to GE” icon. All the fields that are marked with asterisk * are mandatory and should be filled in order to send the RFS request to On Line Center . 2.) Fill out the Last name, First name, and Phone number. (Figure 5-56) 3.) Extension, E-mail, and Other system ID fields are optional. 4.) Select Problem Type. If Problem is about “No Boot”, “No Image”, “Error message”, “Lock up”, “Probe”, “Peripherals”, select “ Service ” for the Problem Type. If Problem is about “Presets”, “Reports”, “M easurements”, or “Probe not recognized”, select “ Applications ” for the Problem Type. 5.) Select the Problem Area. 6.) Write the detailed problem description in the Problem Description field. Figure 5-55 Contact GE Icon Figure 5-56 RFS window
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL Section 5-4 - Main Board Detail 5 - 55 5-11-3 Sending RFS Procedure (cont’d) 7.) Then the “Send” button is enabled. 8.) Click “Send” button and wait for confirmation window with reference number on the screen. 9.) Verify that “confirmation message” pops up in the screen. 10.) RFS request is completed. 11.) On Line Center will contact the customer shortly by phone. Figure 5-57 RFS send enabled
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL 5 - 56Section 5-4 - Main Board Detail Section 5-12Machine RFS 5-12-1 General This describes general MRFS (Machine RFS) functionality. 1.) MRFS function is an automatic call for service from the system to the OLC when system detects high temperature or high or low voltage. 5-12-2 Enabling MRFS NOTE: In order to enable MRFS, System must be conn ected to network and should be checked out to a product server. Default MRFS user should also be set. 1.) If a system is not already checked out, the syst em should be checked out to a product server. Refer to 5-11-2 - System Checkout Procedure. 2.) MRFS function is an automatic call for service from the system to the OLC when system detects high temperature or high or low voltage. 3.) Right Click on “Con nect to GE” icon. 4.) When RFS window pops up, click on “Users” tab. Figure 5-58 Contact GE Icon Figure 5-59 User tab
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL Section 5-4 - Main Board Detail 5 - 57 5-12-2 Enabling MRFS (cont’d) 5.) Press “Add User”. All the fields that are marked with asterisk * are mandatory and should be filled 6.) When fields with asterisk are fill ed, “Add User” button is enabled. 7.) Press “Add User” button. Figure 5-60 Add User Figure 5-61 Add User
GE HEALTHCARE DIRECTION 5394141, REVISION 1LOGIQ™ P5 SERVICE MANUAL 5 - 58Section 5-4 - Main Board Detail 5-12-2 Enabling MRFS (cont’d) 8.) check the checkbox next to the name to set to t he default contact. Then Press “Set Default Machine Contact” button, 9.) Now the MRFS is enabled. 10.) When system detects high te mperature or abnormal voltage, the system will send the RFS to the OLC automatically. Figure 5-62 Set Default Machine Contact