Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 15
2
2DA7 Failed to acquire resource. Resource acquiring f ailure P. 5-88
2DC0 Job canceled Job canceling -
2DC1 Power failure occurred Power failure P. 5-89
Error code
Message displayed in the 
TopAccess screen Contents Troubleshooting 
						

							e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC
2 - 16
6) E-mail reception related error (when GM-1020/3020, 1030/3030, 2020 or 2030 is inst alled (e-STUDIO200L/230/280))
(when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282))
Error codeMessage displayed in the 
TopAccess screen Contents Troubleshooting
3A10 MIME Error has been detected in  the received mail. E-mail MIME error P. 5-90
3A11 MIME Error has been detected in  the received mail. This mail has  
been transferred to the adminis- 
trator. P. 5-90
3A12 MIME Error has been detected in  the received mail. This mail could  
not be transferred to the adminis- 
trator. P. 5-90
3A20 Analyze Error has been detected  in the received mail. E-mail analysis error P. 5-90
3A21 Analyze Error has been detected  in the received mail. This mail 
has been transferred to the  
administrator. P. 5-90
3A22 Analyze Error has been detected  in the received mail. This mail  
could not be transferred to the  
administrator. P. 5-90
3A30 Whole partial mails were not  reached by timeout. Partial mail time-out error P. 5-90
3A40 Partial Mail Error has been  detected in the received mail. Partial mail related error P. 5-90
3A50 HDD Full Error has been  occurred in this mail. Insufficient HDD capacity error P. 5-90
3A51 HDD Full Error has been  occurred in this mail. This mail 
has been transferred to the  
administrator. P. 5-90
3A52 HDD Full Error has been  occurred in this mail. This mail  
could not be transferred to the  
administrator. P. 5-90
3A60 HDD Full Warning has been  occurred in this mail. Warning of insufficient HDD capacity P. 5-90
3A61 HDD Full Warning has been  occurred in this mail. This mail  
could not be transferred to the  
administrator. P. 5-90
3A62 HDD Full Warning has been  occurred in this mail. This mail  
could not be transferred to the  
administrator. P. 5-90
3A70 Receiving partial mail was  aborted since the partial mail set- 
ting has been changed to Dis- 
able. Warning of partial mail interruption P. 5-90
05/11 
						

							June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 17
2
3A80 Partial mail was received during  the partial mail setting is disabled. Partial mail reception setting OFF P. 5-90
3A81 Partial mail was received during  the partial mail setting is disabled.  
This mail has been transferred to 
the administrator. P. 5-90
3A82 Partial mail was received during  the partial mail setting is disabled. 
This mail could not be transferred  
to the administrator. P. 5-90
3B10 Format Error has been detected  in the received mail. E-mail format error P. 5-90
3B11 Format Error has been detected  in the received mail. This mail  
has been transferred to the  
administrator. P. 5-90
3B12 Format Error has been detected  in the received mail. This mail  
could not be transferred to the  
administrator. P. 5-90
3B20 Content-Type Error has been  detected in the received mail. Content-Type error P. 5-90
3B21 Content-Type Error has been  detected in the received mail.  
This mail has been transferred to  
the administrator. P. 5-90
3B22 Content-Type Error has been  detected in the received mail.  
This mail could not be transferred  
to the administrator. P. 5-90
3B30 Charset Error has been detected  in the received mail. Charset error P. 5-90
3B31 Charset Error has been detected  in the received mail. This mail 
has been transferred to the  
administrator. P. 5-90
3B32 Charset Error has been detected  in the received mail. This mail  
could not be transferred to the  
administrator. P. 5-90
3B40 Decode Error has been detected  in the received mail. E-mail decode error P. 5-90
3B41 Decode Error has been detected  in the received mail. This mail  
has been transferred to the 
administrator. P. 5-90
3B42 Decode Error has been detected  in the received mail. This mail 
could not be transferred to the  
administrator. P. 5-90
Error code
Message displayed in the 
TopAccess screen Contents Troubleshooting 
						

							e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC
2 - 18
3C10 Tiff Analyze Error has been 
detected in the received mail. TIFF analysis error P. 5-91
3C11 Tiff Analyze Error has been  detected in the received mail.  
This mail has been transferred to 
the administrator. P. 5-91
3C12 Tiff Analyze Error has been  detected in the received mail. 
This mail could not be transferred  
to the administrator. P. 5-91
3C13 Tiff Analyze Error has been  detected in the received mail. P. 5-91
3C20 Tiff Compression Error has been  detected in the received mail. TIFF compression error P. 5-91
3C21 Tiff Compression Error has been  detected in the received mail.  
This mail has been transferred to  
the administrator. P. 5-91
3C22 Tiff Compression Error has been  detected in the received mail.  
This mail could not be transferred  
to the administrator. P. 5-91
3C30 Tiff Resolution Error has been  detected in the received mail. TIFF resolution error P. 5-91
3C31 Tiff Resolution Error has been  detected in the received mail.  
This mail has been transferred to  
the administrator. P. 5-91
3C32 Tiff Resolution Error has been  detected in the received mail.  
This mail could not be transferred  
to the administrator. P. 5-91
3C40 Tiff Paper Size Error has been  detected in the received mail. TIFF paper size error P. 5-91
3C41 Tiff Paper Size Error has been  detected in the received mail. 
This mail has been transferred to 
the administrator. P. 5-91
3C42 Tiff Paper Size Error has been  detected in the received mail. 
This mail could not be transferred  
to the administrator. P. 5-91
3C50 Offramp Destination Error has  been detected in the received 
mail. Offramp destination error P. 5-91
3C51 Offramp Destination Error has  been detected in the received  
mail. This mail has been trans- 
ferred to the administrator. P. 5-91
3C52 Offramp Destination Error has  been detected in the received  
mail. This mail could not be trans- 
ferred to the administrator. P. 5-91
Error code
Message displayed in the 
TopAccess screen Contents Troubleshooting 
						

							June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 19
2
3C60 Offramp Security Error has been  detected in the received mail. Offramp security error P. 5-91
3C61 Offramp Security Error has been  detected in the received mail.  
This mail has been transferred to 
the administrator. P. 5-91
3C62 Offramp Security Error has been  detected in the received mail. 
This mail could not be transferred  
to the administrator. P. 5-91
3C70 Power Failure has been occurred  in E-mail receiving. Power failure error P. 5-91
3D10 SMTP Destination Error has been  detected in the received mail.  
This mail was deleted. Destination address error P. 5-91
3D20 Offramp Destination limitation  Error has been detected in the  
received mail. Offramp destination limitation error P. 5-91
3D30 Fax Board Error has been  occurred in the received mail. FAX board error P. 5-91
3E10 POP3 Connection Error has been  occurred in the received mail. POP3 server connection error P. 5-92
3E20 POP3 Connection Timeout Error  has been occurred in the 
received mail. POP3 server connection time-out error P. 5-92
3E30 POP3 Login Error has been  occurred in the received mail. POP3 login error P. 5-92
3E40 POP3 Login Error occurred in  received mail. POP3 login method error P. 5-92
3F00 File I/O Error has been occurred  in this mail. The mail could not be  
received until File I/O is recov- 
ered. File I/O error P. 5-92
3F10 P. 5-92
3F20 P. 5-92
3F30 P. 5-92
3F40 P. 5-92
Error code
Message displayed in the 
TopAccess screen Contents Troubleshooting
05/11 
						

							e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC
2 - 20
2.1.4 Printer function error
Following codes are displayed at the end of the use
r name on the print job log screen
(when GM-1020/3020, 1030/3030, 2020 or 2030 is inst alled (e-STUDIO200L/230/280))
(when GM-1070/4070, 1080U/4080U, 2070 or 2080U is i nstalled (e-STUDIO202L/232/282))
Error code Contents Troubleshooting
4030 No printer kit / Invalid: When the printer kit  or printer/scanner kit is not 
installed, network print is performed after the tri al period.P. 5-92
4031 HDD full during print: Large quantity image dat a by private print or invalid 
network print are saved in HDD. P. 5-92
4032 Private-print-only error: Jobs other than Priva te print jobs cannot be per-
formed. P. 5-92
4033 Printing data storing limitation error: Printin g with its data being stored to the 
HDD temporarily (Proof print, Private print, Schedu led print, etc.) cannot be 
performed. P. 5-92
4034 e-Filing storing limitation error: Printing wit h its data being stored to the HDD 
(print and e-Filing, print to e-Filing, etc.) canno t be performed. P. 5-92
4035 Local file storing limitation error: Network FA X or Internet FAX cannot be sent 
when Local is selected for the destination of the  file to save.P. 5-92
4036 User authentication error: The user who intende d to print a document is not 
registered as a user. P. 5-92
A221 Print job cancellation: Print job (copy, list p rint, network print) is deleted from 
the print job screen. P. 5-92
A222 Print job power failure: The power of the equip ment is turned OFF during 
print job (copy, list print, network print). P. 5-92
A290 Limit over error: The numbers of output pages ha ve exceeded those speci-
fied with both of the department code and the user  code at the same time.P. 5-93
A291 Limit over error: The number of output pages has  exceeded the one speci-
fied with the user code. P. 5-93
A292 Limit over error: The number of output pages has  exceeded the one speci-
fied with the department code. P. 5-93
05/11 
						

							June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 21
2
 
In the setting mode (08-253), the latest twenty gro ups of error data will be displayed.Display example
EA10
04 07 11 17 57 3206406423621000000
Error code YY MM DD HH MM SS MMM NNN ABCDEFHIJLO 
4 digits 12 digits (Year is indicated  with its last two digits.) 3 digits 3 digits 11 digits
A Paper source
0: Not selected 1: Bypass feed 2: LCF 3: PFP upper  drawer 4: Unused 5: PFP lower drawer 6: Unused 
7: Upper drawer 8: Lower drawer
B Paper size code 0: A5/ST 1: A5-R 2: ST-R 3: LT 4: A4 5: B5-R 6: LT- R 7: A4-R 8: OTHER/UNIV 9: B5
A: FOLIO/COMP B: LG C: B4 D: LD E: A3 F: 13” LG G:  Unused H: A6-R I: Postcard
J: 8.5SQ K: Unused L: Unused M: 8K N: 16K-R O: 16K P : COM10 (Envelope)
Q: DL (Envelope) R: Monarch (Envelope) S: CHO-3 (Env elope)
T: YOU-4 (Envelope) Z: Not selected
C Sort mode/staple mode 0: Non-sort/Non-staple 1: Group 2: Sort 7: Front st aple 8: Double staple 9: Rear staple
A: Saddle stitch
D ADF mode 0: Unused 1: AUTO FEED (SADF) 2: STACK FEED
E APS/AMS mode 0: Not selected 1: APS 2: AMS
F Duplex mode 0: Not selected 1: Book 2: Double-sided/Single-sided  4: Double-sided/Duplex copying
8: Single-sided/Duplex copying
G Unused 
H Image shift 0: Unused 1: Book 2: Left 4: Right
I Editing
0: Unused 1: Masking 2: Trimming 3: Mirror image 4:  Negative/Positive Reversal
J Edge erase/Dual-page 0: Unused 1: Edge erase 2: Dual-page 3: Edge erase &  Dual-page
K Unused
L Function 0: Unused 1: Copying 2: FAX/Internet FAX transmissi on
3: FAX/Internet FAX/E-mail reception printing 4: Un used 5: Printing/List print
6: Scan/E-mail transmission
MMM Primary scanning reproduction ratio (Display in h exadecimal)
(Mx256)+(Mx16)+M
NNN Secondary scanning reproduction ratio (Display i n hexadecimal)
(Nx256)+(Nx16)+N
O Mode 0: Unused 1: Unused 2: Black 
						

							e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC
2 - 22
2.2 Self-diagnosis Modes
Note: Note: 
To enter the desired mode, turn ON the power while  two digital keys designated to each mode 
(e.g. [0] and [5]) are pressed simultaneously.
 
 Control panel check mode (01):
Notes:  1. A mode can be canceled by [POWER] OFF/ON when the  LED is lit and the LCD is blinking.
2. Button Check
Buttons with LED (Press to turn OFF the LED.) 
Buttons without LED (Press to display the message on  the control panel.)
Button on touch panel (Press to display the screen o n the control panel at power-ON.)
 Test mode (03): Refer to   P. 2-24 2.2.1 Input check (Test mode 03) (e-STUDI O200L/230/280)/
  P. 2-31 2.2.2 Input check (Test mode 03) (e-STUDI O202L/232/282) and  P. 2-39 2.2.3 Out-
put check (test mode 03).
 Test print mode (04): Refer to   P. 2-42 2.2.4 Test print mode (test mode 04).
 Adjustment mode (05): Refer to   P. 2-43 2.2.5 Adjustment mode (05) (e-STUDIO200L/ 230/280)/
  P. 2-63 2.2.6 Adjustment mode (05) (e-STUDIO202L/ 232/282).
 Setting mode (08): Refer to   P. 2-83 2.2.7 Setting mode (08) (e-STUDIO200L/230 /280)/ P. 2-
152 2.2.8 Setting mode (08) (e-STUDIO202L/232/282) .
Mode For start Contents For exit Display
Control panel  
check mode [0]+[1]+
[POWER]All LEDs on the control panel are lit, and all the 
LCD pixels blink. [POWER] 
OFF/ON -
Test mode [0]+[3]+ [POWER]Checks the status of input/output signals. [POWER] 
OFF/ON100% C A4 
TEST MODE
Test print  
mode [0]+[4]+
[POWER]Outputs the test patterns. [POWER] 
OFF/ON100% P A4 
TEST PRINT
Adjustment  
mode [0]+[5]+
[POWER]Adjusts various items. [POWER] 
OFF/ON100% A A4 
TEST MODE
Setting mode [0]+[8]+ [POWER]Sets various items. [POWER] 
OFF/ON100% D 
TEST MOD
List print mode [9]+[START] +[POWER]Prints out the data lists of the codes 05 and 08,  
PM support mode and pixel counter. [POWER] 
OFF/ON 100% UA A4 
LIST PRINT
PM support  
mode [6]+[START]
+[POWER]Clears each counter. [POWER] 
OFF/ON100% K
TEST MODE
Firmware  
update mode [8]+[9]+
[POWER]Performs updating of the system firmware. [POWER] 
OFF/ON-
[0][1]
[POWER] LED lit/
LCD blinking [START]
[START] (Button check)
[POWER] OFF/ON
(Exit)
05/12 
						

							June 2004 © TOSHIBA TEC e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE
2 - 23
2
 List print mode (9S): The procedure varies dependi ng on the code.
 PM support mode (6S): 
 Firmware update mode (89): Refer to “6. FIRMWARE U PDATING”.
 Fig. 2-1
*1 Turn OFF the power after using the self-diagnosis modes, and leave the equipment to the user.
[9][START]
[POWER] (Code) 
101: Adjustment mode (05) 
102: Setting mode (08) 
(Code) 
103: PM support mode 
104: Stored information of pixel counter (toner cartridge reference) 
105: Stored information of pixel counter (service technician reference) 
106: Error history [Digital keys]
Key in the first 
code to be printed [Digital keys]
Key in the last 
code to be printed [POWER] OFF/ON
(Exit)
[START]
List starts to  be printed
[START] [START]
[6][START]
[POWER] (Code)
1: Auto-toner adjustment 
2: PM Support Screen [START]
(Operation started) [POWER] OFF/ON
(Exit)
Warming up Control panel
check mode Test mode
Test print
mode Adjustment
mode Setting
mode List print
mode PM support
mode Firmware
update mode
[POWER]
ON
Normal
Ready
[POWER] OFF
To user *1 [0][1] [0][3] [0][4] [0][5] [0][8] [9][START] [6][START] [8][9]
State transition diagram of self-diagnosis modes 
						

							e-STUDIO200L/202L/230/232/280/282 ERROR CODE AND SELF-DIAGNOSTIC MODE June 2004 © TOSHIBA TEC
2 - 24
2.2.1 Input check (Test mode 03) (e-STUDIO200L/230/2
80)

Note: Note: 
Initialization is performed before the equipment en ters the test mode.
 Fig. 2-2 Example of display during input check
Items to be checked and the condition of the equipm ent when the buttons [A] to [H] are highlighted are 
listed in the following pages. The status of each input signal can be checked by p
ressing the [FAX] button, and the digital keys in 
the test mode (03).
[0][3]
[POWER] [START] [FAX] [Digital keys]
[CLEAR](LCD ON)
[POWER] OFF/ON
(Exit)
05/12