Toshiba Estudio 230 Manual

							June 2004 © TOSHIBA TECe-STUDIO200L/202L/230/232/280/282 TROUBLESHOOTING
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5.3.3 Caution when Data overwrite kit (GP-1050/1060)  is installed 
When the Data overwrite kit (GP-1050/1060) is installed, follow the cautions below. 
  
Be sure to perform 08-1426 (forcible HDD data clear ing) before disposing of the HDD of the equipment. 
* When the scrambler board is installed, data in the  HDD are overwritten with encrypted data and 
erased. 
 
Before the SYS board is disposed, the following cod es can be performed. 
 08-1427 (Forcible NVRAM data all clearing)  
 08-1428 (Forcible SRAM backup data all clearing)
Caution: If these codes are performed, the equipment cannot  be started up.
5.3.4 HDD information display
This code displays the HDD operation history, which is recorded in the HDD, on the control panel. HDD 
failure can be diagnosed or predicted with the info rmation displayed.
1) Display The following screen is displayed with setting code  08-670.
- Items supported differ depending on the HDD manufa cturer.
- --- is displayed on the VALUE, NAV and Worst col umns if items are not supported.
HDD manufacturer Model name HDD serial number
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2) Usage The combination of the values of ID=05 and c5 is us ed to diagnose whether or not the HDD has a 
physical failure when HDD failure is suspected (servi ce call F100-180 or 120 occurred).
3) ID=05 and c5
Result Description Diagnosis
ID VALUE
05 0 Low possibility of physical failure HDD replacemen t 
is not required.
c5 0
05 From 1 to 999 Defective sector has been reassigned  and HDD is recovered. HDD replacement 
is not required.
c5 0
05 Any value High possibility of defective sector exis tence. (There will be a 
possibility of physical failure depending on the us e of HDD.)HDD replacement 
is recommended.
c5 1 or more
05 Either one is at  least 1000. High possibility of physical failure HDD replacement
 
is recommended.
c5
05 All values are dis- played as -------. High possibility of physical failure (A HDD connect
or, harness 
or SYS board may be one of the causes.) HDD replacement 
is recommended.
c5
ID Name Description Remarks
05 Re-allocated Sector Count The number of sectors re assigned This value tends to increase at 
HDD failure.
c5 Current Pending Sector Count The number of candida te sectors to 
be reassigned This value tends to increase at  
HDD failure.
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4) Description of each ID
ID Name Meaning
01 Read Error Rate This attribute is a measure of the  read error rate.
02 Throughput Performance This attribute is a measure  of the throughput performance.
03 Spin Up Time This attribute is a measure of how qu ickly the drive is able to 
spin up from a spun down condition.
04 Spin Start/Stop Count This attribute is a measure o f the total number of spin ups 
from a spun down condition.
05 Re-allocated Sector Count This attribute is a measu re of the total number of reallocated 
sectors.
07 Seek Error Rate This is a measure of the seek error  rate.
08 Seek Time Performance This attribute is a measure of  a drives seek performance dur-
ing normal online operations.
09 Power-On Hours This attribute is a measure of the  total time (hours or minutes 
depending on disk manufacturer) the drive has been  on.
0a Spin Retry Count This attribute is a measure of the  total number of spin retries.
0c Power Cycle Count This attribute is a measure of th e number of times the drive 
has been turned on.
c0 Power off Retract Count This attribute is a measur e of the total number of emergency 
unloads.
c1 Load Cycle Count This attribute is a measure of the  total number of load/
unloads.
c2 Temperature This attribute is a measure of the temp erature in the HDD.
c3 ECC On the Fly Count This attribute is a measure o f the total number of the ECC On 
the Fly.
c4 Reallocation Event Count This attribute is a measur e of the total number of the reallo-
cation events.
c5 Current Pending Sector Count This attribute is a mea sure of the total number of candidate 
sectors to be reallocated.
c6 Off-Line Scan Uncorrectable Sector Count This attr ibute is a measure of the total number of uncorrect-
able sectors found during the off-line scan.
c7 Ultra DMA CRC Error Count (Rate) This attribute is  a measure of the total number of errors found 
in data transfer in the Ultra-DMA mode.
c8 Write Error Rate This attribute is a measure of the  write error rate.
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6. FIRMWARE UPDATING
In this equipment, following firmware is written on  the ROM on each board.
When you want to update the firmware above or the e quipment becomes inoperative status due to 
some defectives of the firmware, updating the firmw are is available by the following actions.
 
 Updating with the download jig  P.6-2 6.1 Firmware Updating with Download Jig (e- STUDIO200L/230/280)
 Updating with PC connected
 P.6-54 6.3 Firmware Updating with FSMS (Field Ser vice Manager) (e-STUDIO200L/230/280)
 Updating with the USB Storage Device  P.6-66 6.4 Firmware Updating with USB Storage Dev ice (e-STUDIO200L/230/280)
 
 Updating with the download jig  P.6-31 6.2 Firmware Updating with Download Jig (e -STUDIO202L/232/282)
 Updating with the USB Storage Device  P.6-80 6.5 Firmware Updating with USB Storage Dev ice (e-STUDIO202L/232/282)
Notes: 
 Written firmware varies depending on the kinds of  the boards provided as service parts. For 
updating, only the minimum firmware is installed on  the system control PC board, logic PC 
board, and scanning section control PC board. No fi rmware is installed on the NIC board and 
FAX board. The latest version of the firmware at th e delivery is written on the RADF control 
PC board and finisher control PC board. 
When any of above boards is replaced with a new one  in the field, confirm the other firmware 
version used with and then write the suitable version  of the firmware.
 The firmware (master data) is not installed on the  hard disk provided as a service part. When 
the hard disk is replaced with a new one, confirm t he other firmware version used with and 
then write the suitable version of the firmware.
Firmware Stored
Master data (HDD program data, UI data) Hard disk 
System ROM (System firmware, OS data, UI data) System  control PC board (SYS board)
Engine ROM (Machine firmware) Logic PC board (LGC bo ard)
Scanner ROM (Scanner firmware) Scanning section cont rol PC board (SLG board)
NIC ROM (NIC firmware) 
(e-STUDIO200L/230/280 only) NIC board
RADF ROM (RADF firmware) RADF control PC board (MR-3 016/MR-3020)
Finisher ROM (Finisher firmware) Finisher control PC  board (MJ-1025)
FAX ROM (FAX firmware) FAX board (GD-1150)
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6.1 Firmware Updating with Download Jig 
(e-STUDIO200L/230/280)
In this equipment, it is feasible to update the fir mware automatically by connecting the download jig 
using the dedicated connector and turning ON the eq uipment.
The download jig consists of the ROM, in which the  program is written, and the jig board. And three 
types of the download jigs are available for each t ype of the firmware.
For updating the firmware, in addition to the curre nt ways such as updating each firmware individually , 
the batch update of the firmware of the equipment i s available (except the hard disk and the option).
Refer to the following for the details to update wi th each download jig.
  P.6-4 6.1.1 PWA-DWNLD-350-JIG2 (48 MB)
  P.6-11 6.1.2 PWA-DWNLD-350-JIG1 (16 MB)
  P.6-21 6.1.4 K-PWA-DLM-320
Firmware Stored Download jig
Individual update Batch update
Master data Hard disk PWA-DWNLD-350-JIG2 (48 MB)—
System ROM System control PC board (SYS board)PWA-DWNLD-350-JIG1
(16 MB)
PWA-DWNLD-350-JIG1(16 MB)
Engine ROM Logic PC board
(LGC board)K-PWA-DLM-320
or
PWA-DWNLD-350-JIG1 (16 MB)
Scanner ROM Scanning section control PC board
(SLG board) K-PWA-DLM-320
or
PWA-DWNLD-350-JIG1
(16 MB)
NIC ROM NIC board PWA-DWNLD-350-JIG1 (16 MB)
RADF ROM RADF control PC board (MR-3016)K-PWA-DLM-320 —
Finisher ROM Finisher control PC board (MJ-1025)K-PWA-DLM-320 —
FAX ROM FAX board (GD-1150) K-PWA-DLM-320 —
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Important:   The download jig (PWA-DWNLD-350-JIG) has two types  having different ROM capacity. 
ROM capacity for each jig is as follows. 
* “PWA-DWNLD-350-JIG2 (48 MB)” is substitutable for “ PWA-DWNLD-350-JIG1 (16 MB)”
 The download jig (PWA-DWNLD-350-JIG) is different  type jig. The Flash ROM is installed on 
the board directly. Therefore, ROM writer adapter ( PWA-DL-ADP-350) is required to write the 
data to these Flash ROMs. Refer to the following to w rite the data.
  P.6-20 6.1.3 Writing the data to the download jig  (PWA-DWNLD-350-JIG)
 Fig.6-3 Jig board: K-PWA-DLM-320
Important: 
Pay attention to the direction of the ROM.
 Fig.6-1 Jig board: PWA-DWNLD-350-JIG2 (48 MB)  Fig. 6-2 Jig board: PWA-DWNLD-350-JIG1 (16 MB)
Download jig ROM capacity Application
PWA-DWNLD-350-JIG2 (48 MB) 8 MB x 6 Updating the mast er data
PWA-DWNLD-350-JIG1 (16 MB) 8 MB x 2 Updating the syst em ROM, engine ROM, 
scanner ROM, NIC ROM
ROM4
ROM5
ROM6
ROM1
ROM2
ROM3
Connector ( for SYS board
connection ) Connector(
for ROM writer
adapter connection )
ROM1
ROM2
Connector (
for SYS board
connection ) Connector(
for ROM writer
adapter connection )
Connector Mark for ROM
installation direction
ROM
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6.1.1 PWA-DWNLD-350-JIG2 (48 MB)
The master data written on the hard disk can be upd
ated by using PWA-DWNLD-350-JIG2 (48 MB). 
Update the master data according to the need such a s the case of replacing the hard disk.
The data to be overwritten are as follows. 
 HDD program data (RIP data, list data, Web data, f iling box control data)
 UI data (fixed section data, common section data,  the language 1 to 7 data, the language 1 to 6 data 
for Web)
[A] Update procedure
Important:   Use the download jig “PWA-DWNLD-350-JIG2 (48 MB)”. 
 Turn OFF the power before installing and removing  the download jig.
 Do not turn OFF the power during the update. The d ata could be damaged and not be oper-
ated properly.
(1) Write the data to the download jig.  P.6-20 6.1.3 Writing the data to the download jig  (PWA-DWNLD-350-JIG)
(2) Turn OFF the power of the equipment. 
(3) Remove the cover plate.
 Fig.6-4
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(4) Connect the download jig with the jig connector  (CN100) on the SYS board.
 Fig.6-5
(5) Turn ON the power.
Downloading starts automatically and the processing s tatus is displayed on LCD screen.
 Fig.6-6
Connector 
						

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(6) “Update Completed!!” is displayed at the bottom  of the LCD screen after the updating is com-
pleted properly.
 Fig.6-7
“Update Failed.” is displayed at the bottom of the  LCD screen when the updating is not com-
pleted properly. Turn OFF the power, and then check  the following items. After confirming and 
clearing the problems, restart updating from the be ginning.
 Is the download jig connected properly? 
 Is the updating data written to the download jig p roperly?
 Do the download jig and the equipment operate prop erly?
 Fig.6-8
(7) Turn OFF the power, and then remove the download  jig.
(8) Perform the “Updating System ROM” continuously.  P.6-11 6.1.2 PWA-DWNLD-350-JIG1 (16 MB)