NEC Neax2000 Ivs Command Manual

							CHAPTER 3 ND-45669 (E)
Pag e 1 16
Revision 2.0
CM17
COMMAND CODE
TITLE:
UCD GROUP
17
MAT
4. DATA TABLE:
Note 1:Station numbers should be individually assigned to an ACD / UCD Group, as shown below.
STATION No. (A)STATION No. (B)
1st operation STN 1 STN 2
2nd operation STN 2 STN 3
Last operation STN n STN 1
(STN 1–STN n: Station Numbers included in an ACD / UCD Group)
Note 2:After data setting, lift the handset once, to activate the ACD / UCD function, at each ACD / UCD station.
1. FUNCTION:
This command is used to define ACD (Automatic Call Distribution) / UCD (Uniform Call Distribution)
groups.
2. PRECAUTION:
(1) A maximum of 16 ACD / UCD groups can be assigned per system.
(2) A maximum of 60 stations can be assigned to an ACD / UCD group.
(3) Prior to changing or deleting the station number within an ACD / UCD Group, in Y=0, it is neces-
sary to change the data for Y=1–7 to the initial data.
(4) This command is included in MAT mode menu “A5” (UCD Group [COM01]).
3. ASSIGNMENT PROCEDURE:
: Initial Data
Y STATION NUMBER (A) SETTING DATA
RELATED
COMMAND
No. MEANING DATA MEANING DATA MEANING
0 Assignment of the sta-
tion numbers to be in-
cluded in the ACD/
UCD Group (Refer to 
Note 1 and 
Note 2)X
XXXXStation Number (A) X
XXXXStation Number (B)
ST+17Y+DE+ +DE+ +EXESTATION NUMBER (A)
(1-4 digits)DATA
(1-4 digits)
~~
. . . . . . . . .
[CM17] UCD Group 
						

							ND-45669 (E) CHAPTER 3
Pag e 1 17
Revision 2.0
CM17
COMMAND CODE
TITLE:
UCD GROUP
17
MAT
: Initial Data
Y STATION NUMBER (A) SETTING DATA
RELATED
COMMAND
No. MEANING DATA MEANING DATA MEANING
1
(Pilot 
STA 
No.)Assignment of the Pi-
lot Station in the 
ACD/UCD GroupX
XXXXStation Number to be 
assigned as Pilot0
 
1Member Station
Pilot Station
Assignment of Pilot 
Station Number and 
Member Station for 
SCF of OAIX
XXXXStation Numbers to 
be assigned to queu-
ing for SCF2
3Member Station
Pilot StationCM41 Y = 0
CM49
YY = 00-10
CM07 Y = 2
2
(Group 
No.)Assignment of the 
ACD/UCD Group 
NumberX
XXXXPilot and Member 
Station Numbers00
15ACD/UCD Group 00
ACD/UCD Group 15CM44-14XX
CM90
F1280-F1295
3 Display of Station 
Numbers included in 
the ACD/UCD 
GroupAfter entering station number (A), other station numbers included in the same ACD/
UCD Group are displayed one after another. For example:
OPERATION
Station Number (A) +     +   
DISPLAY
Station Number (A) : Station Number (B)
Station Number (B) : Station Number (C)
4
(U0)ACD/UCD service 
for Internal Call from 
Station/ATTCOMX
XXXXPilot Station Number 
of ACD/UCD Group0
1 Not provided
To provide
5
(U1)ACD/UCD service
for C.O./DID Incom-
ing CallX
XXXXPilot Station Number 
of ACD/UCD Group0
1 Not provided
To provide
6
(U2)ACD/UCD service
for Tie Line Incom-
ing CallX
XXXXPilot Station Number 
of ACD/UCD Group0
1 Not provided
To provide
7
(U3)ACD/UCD service
for Automated Atten-
dantX
XXXXPilot Station Number 
of ACD/UCD Group0
1 Not provided
To provide
A
(U6)ACD/UCD Delay 
Announcement Ser-
viceX
XXXXPilot Station Number 
of ACD/UCD Group0
1 To send periodically
To send only onceCM49 YY = 00
CM41 Y = 0
Function No. 47
B
(U7)Designation of the 
number of queuing in 
each ACD/UCD 
groupX
XXXXPilot Station Number 
of ACD/UCD Group0
1 To provide
(See CM42-16)
Not provided
(No limitation)CM42 - 16
~
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DEDE
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							CHAPTER 3 ND-45669 (E)
Pag e 1 18
Revision 2.0
CM18
COMMAND CODE
TITLE:
STATION HUNTING GROUP
18
MAT
1. FUNCTION:
This command is used to assign stations to a Station Hunting Group. There are three hunt types: Pilot
System, Circular System and Switch Back System.
2. PRECAUTION:
(1) When a Station Hunting Group requires a secretary station, it is necessary to assign Y=2.
(2) The maximum number of stations which can be assigned to a Station Hunting Group is 60.
(3) There is no limit to the number of Station Hunting Groups.
(4) An individual station cannot be assigned to more than one Hunting Group.
(5) Only one hunting system (Pilot/Circular/Switch Back) can be assigned to a Hunting Group.
(6) The Station Hunting Group can also be set for data stations.
(7) This command is included in MAT mode menu “A4” (Hunting Group [COM01]).
3. ASSIGNMENT PROCEDURE:
ST+18Y+DE+ +DE+ +EXESTATION NUMBER (A)
(1-4 digits)D ATA
(1-4 digits)
[CM18] Station Hunting Group 
						

							ND-45669 (E) CHAPTER 3
Pag e 1 19
Revision 2.0
CM18
COMMAND CODE
TITLE:
STATION HUNTING GROUP
18
MAT
4. DATA TABLE:
(1) Pilot System
: Initial Data
Y STATION NUMBER (A) SETTING DATA
No. MEANING DATA MEANING DATA MEANING
0 Setting of Station num-
bers included in a Station 
Hunting GroupX
XXXXStation Number (A)/
Data Station Number (A)X
XXXXStation Number (B)/
Data Station Number (B)
When assigning station numbers to a Station Hunting Group, only two station 
numbers can be assigned per operation.  By repeating the operation as often as re-
quired, all the station numbers to be included in a Station Hunting Group can be 
assigned.  The two station numbers to be assigned with one operation are defined 
as Station Number (A) and Station Number (B).
For example, when defining a Station Hunting Group for a Pilot System using Sta-
tion Numbers 300, 301, 302, designate 300 as the pilot station number, and per-
form the following two operations:
Station Number (A)
Station Number (B)
1st Operation 300 301
2nd Operation 301 302
As seen above, one station can be either Station Number (A) or Station Number 
(B).  Station Number (A)/(B) is used to identify which of the two station numbers 
is to be assigned first.
1 Kind of Station Numbers 
included in a Station 
Hunting GroupX
XXXXStation Number/
Data Station Number1
0
 
Pilot Station of Pilot System 
Member Station of Pilot 
System
~~
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							CHAPTER 3 ND-45669 (E)
Pag e 1 20
Revision 2.0
CM18
COMMAND CODE
TITLE:
STATION HUNTING GROUP
18
MAT
: Initial Data
Y STATION NUMBER (A) SETTING DATA
No. MEANING DATA MEANING DATA MEANING
2 Secretary Station:
If an incoming call ter-
minated to a Station 
Hunting Group has en-
countered all lines busy, 
the call is routed to a des-
ignated station. This sta-
tion is called “Secretary 
Station.”X
XXXXSecretary Station Number 00
30
31 Secretary Station Serial
Numbers:
Serial Numbers to be as-
signed to Secretary Station 
Numbers are called Secretary 
Station Serial Numbers. Cor-
respondence between Serial 
Numbers and Secretary Sta-
tion Numbers is set by Com-
mand 19. Data can be set only 
to Pilot Stations, and thus 
cannot be set to any of the 
member stations.
Not assigned
3 Display of Station Num-
bers included in a Station 
Hunting GroupIf Station Numbers are entered as the first data, the station numbers included in a 
Station Hunting Group are displayed one after another by depressing the 
 
key. For example:
OPERATION DISPLAY
Station Number A +   Station Number (A) : Station Number (B)
+   Station Number (B) : Station Number (C)
~~
DE
DE
DE 
						

							ND-45669 (E) CHAPTER 3
Addendum-001 Page 121
AUGUST, 1998 Revision 2.1
CM18
COMMAND CODE
TITLE:
STATION HUNTING GROUP
18
MAT
(2) Circular System
: Initial Data
Y STATION NUMBER (A) SETTING DATA
No. MEANING DATA MEANING DATA MEANING
0 Setting of Station
Numbers included in a 
Station Hunting GroupX
XXXXStation Number (A)/
Data Station Number (A)X
XXXXStation Number (B)/
Data Station Number (B)
Example:A station Hunting Group that employs the Circular System hunt type 
and consists of Station Numbers 310, 311 and 312 is to be defined. 
The following three operations are required:
Station Number (A)
Station Number (B)
1st Operation 310 311
2nd Operation 311 312
3rd Operation 312 310
The above operations produce a “chain” comprised of three lines.  As seen 
above, a station can be either Station Number (A) or Station Number (B)
1 Kind of Station Numbers 
included in a Station 
Hunting GroupX
XXXXStation Number /
Data Station Number 0
1Member Station
Pilot Station
2 Secretary Station:
Same as Pilot system
Example:X
XXXXSecretary Station Number 00
30
31 Secretary Station Serial 
Numbers 
(Same as Pilot System) 
Data can be set to all stations 
of the Circular System. Also, 
each of the stations belonging 
to the same one Hunting 
Group can be assigned its 
own Secretary Station.
Not assigned
3 Display of Station Num-
bers included in a Station 
Hunting Group(Same as Pilot System)
~~
~
 
A
BC
DSta.
Call terminated Sta. 
Secretary 
~~ 
						

							CHAPTER 3 ND-45669 (E)
Pag e 1 22
Revision 2.0
CM18
COMMAND CODE
TITLE:
STATION HUNTING GROUP
18
MAT
(3) Switch Back System
: Initial Data
Y STATION NUMBER (A) SETTING DATA
No. MEANING DATA MEANING DATA MEANING
0 Setting of Station Num-
bers included in a Station 
Hunting GroupX
XXXXStation Number (A) /
Data Station Number (A) X
XXXXStation Number (B) /
Data Station Number (B) 
Example:A Station Hunting Group, which employs the Switch Back System 
hunt type and consists of Station Numbers 320, 321, 322 and 323 is 
to be defined. The following four operations are required:
Station Number (A)
Station Number (B)
1st Operation 320 321
2nd Operation 321 322
3rd Operation 322 323
4th Operation 323 320
The above operations produce a “chain” comprised of four lines.  As seen above, 
a station can be either Station Number (A) or Station Number (B). Thus, Station 
Number (A)/(B) is used for identifying which of the two station numbers is to be 
assigned first.
1 Kind of Station Numbers 
included in a Station 
Hunting GroupX
XXXXStation Number /
Data Station Number1
5Station Number other than 
the last Station Number for a 
Switch Back System.
Last Station Number of the 
Switch Back System.
~~
~ 
						

							ND-45669 (E) CHAPTER 3
Pag e 1 23
Revision 2.0
CM18
COMMAND CODE
TITLE:
STATION HUNTING GROUP
18
MAT
: Initial Data
Y STATION NUMBER (A) SETTING DATA
No. MEANING DATA MEANING DATA MEANING
2 Secretary Station:
Same as Pilot System
Example:X
XXXXSecretary Station Number 00
30
31 Secretary Station Serial 
Number:
(Same as Pilot System) 
Data can be set to all stations 
belonging to the Switch Back 
System. Also, each station 
belonging to the same Hunt-
ing Group can be assigned its 
own Secretary Station.
Not assigned
3 Display of Station Num-
bers included in a Station 
Hunting Group(Same as Pilot System)
ABCD
Call terminated Sta.
Secretary
~~ 
						

							CHAPTER 3 ND-45669 (E)
Pag e 1 24
Revision 2.0
CM19
COMMAND CODE
TITLE:
SECRETARY/GROUP DIVERSION STATION NUMBER
19
MAT
4. DATA TABLE:
Note:The Secretary Station Serial Number should be assigned individually in the order of the desired secretary
hunting, as shown below.
SECRETARY STATION SECRETARY STATION
SERIAL No. (A)
SERIAL No. (B)
1st operation Secretary 0 Secretary 1
2nd operation Secretary 1 Secretary 2
1. FUNCTION:
Station numbers corresponding to Secretary Station Serial Numbers are to be assigned. The assigned
numbers are called Secretary Station Numbers.  Also, Station numbers are to be assigned as destination
stations for Group Diversion.
2. PRECAUTION:
This command is included in MAT mode menu “A7” (Secretary Station number [COM01]).
3. ASSIGNMENT PROCEDURE:
Y SECRETARY
STATION SERIAL
NUMBERSETTING DATA
No. MEANING DATA MEANING
0 Setting of Secretary Station 
Number00
30
(See CM18 Y = 2)X
XXXXSecretary Station Num-
ber / Data Station Num-
ber
1 Setting of Secretary
Hunting Method5
7Hunting (As per Y = 2)
No hunting
2 Setting of order of
Secretary Hunting
NoteSecretary Station Serial 
Number (A)Secretary Station 
Serial Number (B)
6 Transferred station of Call 
Forwarding – No Answer 
for each Group Diversion 
group (See CM08 – 026)00: Group Diversion
group 00
30: Group Diversion 
group 30
(See CM16 Y = 2)X
XXXXStation Number trans-
ferred.  Data “E000” 
(ATTCON) is not pro-
vided.
ST+19Y+DE+ +DE+ +EXE
SECRETARY STATION
SERIAL NUMBER
(00-30)GROUP DIVERSION
GROUP (00-30)DATA
(1-4 digits)
~~
~~
. . . . . .. . .
[CM19] Secretary/Group Diversion Station Number 
						

							ND-45669 (E) CHAPTER 3
Pag e 1 25
Revision 2.0
CM1A
COMMAND CODE
TITLE:
DATA STATION NUMBER
1A
INITIALMAT
4. DATA TABLE:
(1) Primary Extension Numbers are given by CM10 (FX–FXXXX).
(2) Data Station Number should be different from station number,
Primary Extension Number and Multiline Station Number assigned by CM10 and CM11.
1. FUNCTION:
This command is used to assign the Data Station Numbers for accommodating the data terminals via the
Multiline Terminal.
2. PRECAUTION:
(1) This command requires a system reset after setting the data.
(2) This command is included in MAT mode menu “A1” (Station number & Class [COM01]).
3. ASSIGNMENT PROCEDURE:
ST + 1A + DE + + DE + + EXEPRIMARY EXTENSION NUMBER
(1-4 digits)DATA
STATION
NUMBER
(1-4 digits)
[CM1A] Data Station Number