Mitel Sx 50 Dpabx Instructions Guide
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Shipping, Receiving and Installation 200 2-2 Revision 0 9104-OQl-20O-NA Issue 5
Customer Data Entry Registers COMMAND 100 System Options Programming (Cont’d) Automatic Route Selection (ARS) a b c d e f g ‘h i j 13 0 0 0 0 0 0 i 0 a,b: c: d: e: t g: h: Register Number 0 = Disable 1 = Enable . ARS Enable 0 = Disable 1 = Enable ARS Attendant Bypass 0 = Disable 1 = Enable ARS Alarms 0 = Disable 1 = Enable ARS Return Dial Tone 0 = Disable 1 = Enable Expensive Route Warning Tone 0 = Disable 1. = Enable Attendant ARS Routing Class of Service (RCS) 0 = ARS Does Not Apply 1 = RCS.l 2 = RCS2 3 = RCS3 ARS Interdigit Timeout 0=5seconds 1 = 10 seconds Abbreviated Dial ARS Bypass Enable 0 = Disable 1 = Enable 9104-091-21 O-NA Issue 5 Revision 0 210 611
. Customer Data Entry (CDE) COMMAND. 100 System Options Programming (Cont’d) System Message Detail Recording (SMDR) a bcdefghijk 14000000000 a,b: c: d: Record Meter Pulses e: Long Call Indicator 0 = Disable 1 = Enable f: g: - 1. . . Note: h: . . I. . . 1. Note: k: 210 4-12 Register Number SMDR System Enable 0 = Disable 1 = Enable Incoming Trunks Calls Only 2 = Enable Outgoing Trunks Calls Only 3 = Enable Both incoming and Outgoing Trunk Calls Incoming Calls Record Only COs 0 = Disable 1 = Enable Drop Calls of Less Than 8 Digits (see note) 0 = Disable 1 = Enable If Command lOO%gister 03:C is set to 1 (Hong Kong tone plan), then calls of less than 9 digits will be dropped. Drop Incomplete Outgoing Calls 0 = Disable 1 = Enable Overwrite Queued Printer Buffer 0 = Disable 1 = Enable SMDR X Digits Dialed 0 = Disable 1 -, 7 = Last 1 -, 7 Digits Dialed This field applies to outgoing calls only. VAC Overwrite Account Code 0 = Priority to VAC printing 1 = Priority to Account Code printing Revision 1 /August 1994 9104-091-21O-NA Issue 5
ARS Tables Digit Modification Table Entry: These fields list the DMT Entry Number for the Route. Valid entries are 001 to 100. An entry of 000 indicates a nonprogrammed route. Toll Calls: This field is used by the Account Code Bypass feature to determine whether a call is a toll or non-toll call. Valid entries are 0 (Non-Toll Calls) or 1 (Toil Calls). Default is 0. 9104-091-22O-NA Issue 5 . Revision 0 220 54
Automatic Route Selection and Toll Control ARS Digit @lodification Table (Command 752) There is a maximum of 100 Digit Modification Table (DMT) entries. The Register Number is the Entry Number, which is referenced from the Route Table. Each DMT Entry defines how many digits are to be deleted from the dialed digit string and what digits are then to be added. (The first digit entered is the first deleted). The fields which comprise the Digit Modification Table are described below. DMT Entry Number: This nonprogrammable field is the DMT Entry Number. No. of Digits to Delete: This field lists the number of digits the system deletes from the dialed digit string. Valid entries are 0 to 12. Digits to Insertz This field lists the digits that the system prefixes to the dialed digit string after the specified digit deletion has occurred. Included in the modifying digits are the PAUSE and WAIT FOR DIAL TONE characters. The system accepts a maximum of 20 digits per DMT Entry Number. Associated with this form are two softkeys that perform special functions: l VlEW: Pressing the VIEW softkey scrolls the digit string display one digit to the left. By repeated presses of this key, the user can view the entire 204git string. l DELETE: Pressing the DEIE softkey deletes the digit string digits from the cur- rent position to the end of the digit string. These soft keys appear when the first digit of the digit string is entered: l PAUSE: Pressing the PAUSE softkey or dialing f7 inserts a 6-second pause in the digit string (dialing *8 inserts a l-second pause). The Attendant Console LCD shows the P character for each 6-second pause, and a p character for every l-second pause. l WFDT: Pressing the WFDT softkey or dialing *6 halts the outpulsing of the digit string until Dial Tone is returned. The Attendant Console LCD shows the W character each time the WFDT softkey is pressed. 220 s-6 Revision l/August 1994 . 9104-091-22O-NA Issue 5
6.1 Programming of Automatic Route Selection (ARS) requires a definition of the customer’s needs and knowledge of the relative cost of the available trunk routes based on the route type, destination and time of day. 2 In general, the S programming process follows this plan: 1. . The customer specifies which call destina- tions and trunk route types will be permitted to which users. On this basis, the programmer assigns the users to the three Routing Classes of Service (RCS). The RCS of the user will determine which Route List ARS selects for a particular dialed digit string. (Refer to Section 9104-091-2lO-NA, Customer Data Entry: Com- mand 100, Register 13, Commands 301 - 310, Station Programming, and Commands 501 - 580, Trunk Programming, Register 1). 2. s The programmer must know the types of trunks (e.g., Central Office, Tie Trunk, Foreign Exchange Trunk) and trunk routes (e.g., Other Common Carrier) the customer has available. (Refer to Section 9104-091-210~NA, Customer Data Entry: Commands 501 -+ 580, Registers 1 - 5). 3. Commands 701 -+ 745 (ARS Timezf-Day Programming), Command 750 (ARS Route List Programming, Command 751 (ARS Route Programming), Command 752 (ARS Digit Modification Programming). is most important, between what the user dials and which route is selected. 6.3 Complete the Digit Modification Table. This table determines which digits the system outpulses, and which digits the system absorbs. For example, if the Trunk Access Code 9 will not be outpulsed, then this table should instruct the system to absorb the leading digit 9 from any digit string. Similarly, if long-distance DDD calls are 9104-091-220-N/4 Issue 5 Revision 0 220 6-1
Automatic Route Selection and Toll Control permitted, then this table should instruct the system to insert the digit 1 into the digit string, after the digit 9 has been deleted. Once the Digit Modification Table (DMT) has been completed, program the Route Table. For each Route, enter the appropriate Trunk Group number and the DMT Entry number that applies. Once the Route Table has been completed, enter the Route Numbers (in the preferred order) in the Route List Table. Valid entries include 001 to 100 and a Route Number of 000 indicates a nonprogrammed route. The system accepts a maximum of four Route Numbers for each Route List Number. Once the Route List Table has been completed, fill in the Time-of-Day Table. There are 45 Command Numbers in the Time-of-Day Table. Each one is called a Time-of-Day List. Enter the time periods and Route List numbers in the Time-of-Day Lists so that calls will be directed to the Route List that provides least cost routing for their time of day. If there is only one Time Period entered, it applies for the whole day. The Route Lists Numbers are entered in three columns; one for each Routing Class of Service. Valid Route List Numbers are 001 to 200. When the Time-of-Day Table is complete, fill in the Digit Comparison Table. At each line (Entry Number) in the Digit Comparison Table, enter a digit string and the Time-of-Day List number that applies to the call. The following order is recommended: 1. Directory Numbers and local Office Codes, 2. Codes which provide unrestricted access to toll routes (i.e., 0 and Oi), 3. Specific toll route codes, 4. Tie Trunks, 5. FX Trunks, , 6. WATS Trunks, 7. Calls completed via Other Common Carriers (OCC). 6.4 Stations are assigned an ARS Routing Class of Service in Station Programming. The default RCS of 0 exempts the station from ARS. Commands 301 + 310, Slots 1 - 10, Station Programming: The Register number is the Port number on the line card, Set field g = to the ARS Routing Class of Service. 220 6-2 Revision 0 9104-091-220~NA Issue5
ARS Operation Block Programming can also be used, if stations will have consecutive numbers, the same COS and the same RCS. See BLOCK PROGRAMMING in Section 9104-09 1-l 0%NA. 6.5 Like stations, Inward Dial trunks can be assigned an RCS. This is done in Trunk Programming, Commands 501 - 580, Trunks 01 - 80, Register 1, field h = RCS. An RCS of 0 (default) exempts the trunk from ARS. 6.6 Finally, ARS must be enabled at system level and the various options chosen. All the following programming is done in Command 100, System Options, Register 13: : Set field c to 1. : To allow the Attendant to override ARS, set field d to 1. To operate this feature, the Attendant dials the Trunk Group Access Code (e.g., 9) followed by *, followed by the number. : To enable ARS alarms, set field e to 1. This feature is useful when verifying ARS Programming. It warns that the programmer has forgotten to program one of the tables. : When enabled (field f = l), the SX-50 system returns dial tone after the Trunk Group Access Code is dialed. For more information refer to ARS Features Description in this Section. = When enabled (field g = I), a warning tone is ost expensive route. For more information refer to ARS Features Description in this Sectio , : Like any other user, the Attendant is assigned to an RCS. Field h should be set to the RCS number (1,2 or 3). If the Attendant is to be exempt from ARS, leave field h set to 0. : When this time period passes with no more digits being dialed, ARS assumes dialing is complete. By default, the timeout period is 10 seconds (field i = 1). It can also be set to 5 seconds (field i = 0). : When enabled (field j = l), Abbreviated Dial numbers are routed directly, not through ARS. This allows ARS-restricted extensions to make selected external and long distance calls via Abbreviated Dial numbers. By default, this option is disabled (field j = 0). 9104-091-220~NA Issue 5 Revision 0 220 6-3
Automatic Route Selection and Toll Control 9104-091-220~NA Issue 5 220 6-4 Revision 0
9 104-09 l -220-NA Issue 5 Revision 0 220 7-l 7.1 This Part describes the planning and programming of an example ARS application. 7.2 The scenario begins with the first stage of ARS implementation, namely, the data collection and the ARS plan formulation stage. For the purpose of this scenario, a fictitious company is established: Ace [Vlanufacturing Co. The Ace Manufacturing Co. has three locations; its headquarters in CITY A, a service office in CITY B, and a plant in CITY C. Its major accounts and suppliers are in the CITY D area, and they require international telephone service. The SX-50 system in CITY A requires the ARS programming. 7.3 In consulting the traffic studies performed by the SX-50 system installation company, it was decided that the DPABX in CITY A would be most cost-effective when connected to the public network via four Trunk Groups and an OCC link. The Trunk Groups are as follows: * Trunk Group 1: Local Trunks, * Trunk Group 2: Zone 2 WATS Trunks (covering Area Codes 6-l 3,416,705,819 and 514), ’ r-w e Trunk Group 3: CITY A-to-CITY D FXTrunk, * Trunk Group 4: Two-way Tie Trunk to the CITY l3 Office, e Trunk Group 5: Other Common Carrier account, for calls to the CITY C Plant. The cost guidelines which apply to these Trunk Groups are: 1. Tie Trunks and FX Trunks are always less expensive than any other Trunk Group. 2. WATS is less expensive than Direct Distance Dialing during the hours of 08:OO through l8:OO Monday through Friday, and 08:OO through 12:OO hours Saturday. 3. OCC is less expensive than Direct Distance Dialing during the hours of 08:OO through 18:OO Monday through Friday and 08:OO through 12:OO Saturday. The following Office Codes are permitted: * CITY D: 471, 825, 678,