Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
Station Message-Detail Recording (SMDR) - Credit Card Calls 
Description 
This feature is used to suppress the user’s telephone calling card number 
from the SMDR printout. All assigned members.of a designated trunk 
group(s) can make credit card calls if they are so allowed through the 
-  appropriate Class of Service (COS). 
The SX-50 system has five DTMF receivers. Since each credit card call 
requires two receivers, only two credit card calls can be handled at one time. 
Other sets going off-hook when two credit card calls are being-handled, will 
not receive dial tone if there are no receivers left. Care should be taken when 
using this feature. 
Note: This CDE option should ONLY be used in conjunction with Automatic Route 
Selection (ARS) to ensure that only the appropriate trunks are used. Serious 
degradation of service could occur if this is not done. 
Conditions l For basic calls, when the Calling Card Service Prompt Tone (##) from 
the Central Office is detected, any digits dialed after the tone are not 
recorded for SMDR or redial nor are they displayed on SUPERSET 4 
or SUPERSET 420 telephones or the console. 
l In a trunk group programmed with this CDE option, a second DTMF 
receiver is connected to the-outgoing trunk seized for the basic call. 
The receiver is released when a # from the Central Office is detected. 
l In all other respects, the digits after the # are handled in the same 
manner as those encountered before the #. 
Speedcall and Redial 
l No check is made for the receipt of a # in either speed call numbers 
(including external call forwarding) or redial. 
l If a speed call number is programmed to include a telephone calling 
card number, the PBX does not wait for the Calling Card Service 
Prompt Tone (#) from the CO. However, the user can insert a delay 
into the speed call number to allow the prompt tone to be received. 
Programming Commands 151 + 156, Trunk Groups 1 - 6 Programming, Register 4: 
l Set Credit Card Calling Operation (bit e) to 1 (Enable). Default is 0 
(Disable). 
105 3-200 Revision 0 9104-091-l 05-NA Issue 5  
						

							Features 
Station Switchhook-Flash Timing 
Description 
This feature defines the minimum and maximum duration of a switchhook 
flash. A switchhook flash of less than the minimum flash time (150 ms) is 
filtered by the system and is not treated as a flash. A flash of longer than 
the selected flash time (750 ms or 1500 ms). is considered by the 
software as a disconnect. Switchhook flashes that are between the 
minimum flash time and the selected maximum flash timer are considered 
valid. 
Conditions None. 
Programming Command 100, System Options, Register 06, Station Attributes: 
l Station Switchhook-Flash Timing (field c) can be set to 0 (150 - 750 
ms), 1 (150 - 1500 ms), 2 (Flash Is Release) or 3 (90 ms Calibrated 
Flash). Default is 0. 
Operation None. 
9104-091-105-NA Issue 5 Revision 0 105 3-201  
						

							Features Description 
SUPERSET Telephones 
. . . 
Description 
The SX-50 DPABX permits SUPERSET 3 telephones to be connected 
providing that the COV Line Card is installed. Refer to the following 
section for detailed information: 
l Section 9104-091-200-NA, Shipping, Receiving and Installation 
Information. 
Conditions l When programming, the SUPERSET 3 telephone must be on-hook. 
l An auto-dial modem or an acoustic coupler cannot be connected in 
parallel to a SUPERSET 3 telephone. 
l A SUPERSET 3 telephone cannot be connected in parallel to other 
sets. A SUPERSET 3 telephone cannot be connected to the Power 
Fail Transfer circuit. 
l A COV Line Card must be installed. 
Programming Command 100, System Options, Register 07, SUPERSET Attributes: 
l Set SUPERSET Auto-Hold (field d) to either 0 (Disable Auto-release) 
or 1 (Enable). Default condition is 0. 
l Set Delayed Ringing Timeout (field e) to required time; either 10, 20 
or 30 Seconds. Default is 10 Seconds. 
Commands 301 - 310, Slots 1 - 10, Extension Programming, Registers 
01 
- 16: 
l Set the required Class of Service (field d) for each set. 
l Assign a Pickup Group (field 9 (1 - 7) to each set. Default is 1 (Pickup 
Group 1). 
l Assign an ARS Routing Class of Service (field g) (1 - 3) to each set. 
Default is 0 (ARS Does Not Apply). 
l Assign the required directory numbers (fields i - I) (1, 2, 3 or 4 digits) 
to each set. 
Commands 401 - 480, SUPERSET Equipment Numbers 01 -+ 80, 
SUPERSET Telephone Programming, Registers 01 - 15: 
. Assign the required data for each SUPERSET telephone command 
number. Refer to Section 9104-091-210-NA, Customer Data Entry. 
Operation l Refer to SUPERSET 3 User Guide, Part Number 9173-953-002-NA. 
^. 
105 3-202 
Revision 0 9104-09]-105-NA Issue5  
						

							Features 
-. SUPERSET Telephones 
Description 
SUPERSET 4 telephones can be connected to the SK50 DPABX 
providing that at least one COV Line Card is installed. Refer to the 
following section for detailed information: 
l Section 9104-091-200-NA, Shipping, Receiving and Installation 
Information. 
Conditions l When programming, the SUPERSET 4 telephone must be on-hook. 
l An auto-dial modem or an acoustic coupler cannot be connected in 
parallel to a SUPERSET 4 telephone. 
l A SlJPERSET4 telephone cannot be connected in parallel to other sets. 
l A SUPERSET 4 telephone cannot be connected to the Power Fail 
Transfer circuit. 
l A COV Line Card must be installed. 
Programming Command 100, System Options, Register 07, SUPERSET Telephone At- 
tributes: 
l Set Auto-Answer (field c) to either 0 (Disable) or 1 (Enable). Default is 0. 
l Set SUPERSET Auto-Hold (field d) to either 0 (Disable Auto-release) 
or 1 (Enable). Default condition is 0. 
l Set Delayed Ringing Time-out (field e) to required time; either 10, 20 
or 30 Seconds. Default is 10 Seconds. 
Commands 301 - 310, Slots 1 - 10, Extension Programming, Registers 01 
---, 16: 
l Set the required Class of Service (field d) for each set. 
l Assign a Pickup Group (field 9 (1 -+ 7) to each set. Default is 1 (Pickup 
Group 1). 
l Assign an ARS Routing Class of Service (field g) (1 - 3) to each set. 
Default is 0 (ARS Does Not Apply). 
l Assign the required directory numbers (fields i -+ I) to each set. 
Commands 401 - 480, SUPERSET Telephone Equipment Numbers 01 ---, 
80, SUPERSET Telephone Programming, Registers 01 - 15. 
l Assign the required data for each SUPERSET telephone command 
number. 
l Refer to Section 9104-091-210-NA, Customer Data Entry. 
Operation l Refer to SUPERSET 4 User Guide, Part Number 9104-953-007-NA. 
9104-091-105-NA Issue 5 Revision 0 105 3-203  
						

							Features Description 
SUPERSET Telephones 
Description 
The SX-50 DPABX permits SUPERSET 470 telephones to be connected 
providing that the DNIC Line Card is installed. Refer to the following 
section for detailed information: 
l Section 9104-091-200-NA, Shipping, Receiving and Installation 
Information. 
Conditions l MS55 software must be installed. _ 
l When programming, the SUPERSET 410 telephone must be on-hook. 
l An auto-dial modem or an acoustic coupler cannot be connected in 
parallel to a SUPERSET 470 telephone. 
l A SUPERSET 410 telephone cannot be connected in parallel to other 
sets. A SUPERSET 470 telephone cannot be connected to the Power 
Fail Transfer circuit. 
l A DNIC Line Card must be installed. 
Programming Command 100, System Options, Register 07, SUPERSET Attributes: 
l Set SUPERSET Auto-Hold (field d) to either 0 (Disable Auto-release) 
or 1 (Enable). Default condition is 0. 
l Set Delayed Ringing Time-out (field e) to required time; either 10, 20 
or 30 Seconds. Default is 10 Seconds. 
Commands 301 - 310, Slots 1 - 10, Extension Programming, Registers 01 
- 16: 
l Set the required Class of Service (field d) for each set. 
l Assign a Pickup Group (field 9 (1 - 7) to each set. Default is 1 (Pickup 
Group 1). 
l Assign an ARS Routing Class of Service (field g) (1 - 3) to each set. 
Default is 0 (ARS Does Not Apply). 
l Assign the required directory numbers (fields i -+ I) (1, 2, 3 or 4 digits) 
to each set. 
Commands 401 - 480, SUPERSET Equipment Numbers 01 - 80, 
SUPERSET Telephone Programming, Registers 01 - 15: 
l Assign the required data for each SUPERSET telephone command 
number. Refer to Section 9104-091-210-NA, Customer Data Entry. 
Operation l Refer to SUPERSET 470 User Guide, Part Number 
9114-953-001 -NA. 
105 3-204 Revision 0 
9104-091-l 0%NA Issue 5  
						

							Features 
SUPERSET Telephones 
Description 
The SX-50 DPABX permits SUPERSET 420 telephones to be connected 
providing that the DNIC Line Card is installed. Refer to the following 
section for detailed information:- 
* Section 9104-091-200-NA, Shipping, Receiving and Installation 
Information. 
Conditions 
l MS55 software must be installed. 
l When programming, the SUPERSET 420 telephone must be on-hook. 
l An auto-dial modem or an acoustic coupler cannot be connected in 
parallel to a 
SUPERSET 420 telephone. 
l A SUPERSET 420 telephone cannot be connected in parallel to other 
sets. A 
SUPERSET 420 telephone cannot be connected to the Power 
Fail Transfer circuit. 
l A DNIC Line Card must be installed. 
Programming Command 100, System Options, Register 
07, SUPERSET Attributes: 
. Set SUPERSET Auto-Hold (field d) to either 0 (Disable Auto-release) 
or 1 (Enable). Default condition is 0. 
l Set Delayed Ringing Time-out (field e) to required time; either 10, 20 
or 30 Seconds. Default is 10 Seconds. 
Commands 301 - 310, Slots 1 - 10, Extension Programming, Registers 01 
- 16: 
l Set the required Class of Service (field d) for each set. 
l Assign a Pickup Group (field 9 (1 + 7) to each set. Default is 1 (Pickup 
Group 1). 
l Assign an ARS Routing Class of Service (field g) (1 + 3) to each set. 
Default is 0 (ARS Does Not Apply). 
l Assign the required directory numbers (fields i -+ I) (1, 2, 3 or 4 digits) 
to each set. 
Commands 401 
- 480, SUPERSET Equipment Numbers 01 - 80, 
SUPERSET Telephone Programming, Registers 01 - 15: 
l Assign the required data for each SUPERSET telephone command 
number. Refer to Section 9104-091-210-NA, Customer Data Entry. 
Operation 
l Refer to SUPERSET 420 User Guide, P.art Number 
9115-953-001 -NA. 
9104-091-105-NA Issue 5 Revision 0 105 3-205  
						

							Features Description 
System Security Code Programming 
Description 
The System Security Code accesses the system programming which 
enables the programmer to modify any part of the customer database 
and also load default data. 
Conditions l When the System Security Code is entered, all data can be viewed 
and changed. 
l When the System Security Code is entered, the programmer has.1 0 
seconds to press the # key and m-enter Programming Mode. 
Programming Command 190, System Security Code Programming, Register 1: 
l Assign the required 4-digit System Security Code. Default is 7772. 
Operation To Enter Programming Mode: 
l Press and hold the STATUS key -the LCD displays the word SX-50, 
the software identity and revision level. 
l Enter the 4-digit System Security Code. If correct, the word SX-50 
flashes on the LCD. 
l Release the STATUS key. 
l Dial # within 10 seconds - the LCD displays the COMMAND lOO? 
prompt. 
l Perform programming as required. 
To Exit Programming Mode: 
l Press the EXIT softkey - the system exits Programming Mode 
immediately. 
OR 
l Press the RELEASE key -the system exits Programming Mode 
immediately. 
105 3-206 Revision 0 9104-091-105--NA Issue 5  
						

							Features 
Swap/Trade Camp-On 
Description 
This softkey places the current call on consultation hold so the 
SUPERSET 4 or SUPERSET 420 user can talk to the camped-on party. 
Refer to the CAMP-ON feature k-r this Section for further information. 
Conditions l This feature is available on SUPERSET 4 or SUPERSET 420 tele- 
phones only. 
l Refer to the CAMP-ON feature in this Section. _ ’ 
Operation The LCD identifies the camped-on caller. To talk to this caller: 
l Inform the current party and press the SWAP/Trade CAMP ON softkey. 
The current call is put on hold; the camped-on caller is connected to 
the set. 
The set now has a call in progress and a call on hold. Refer to the 
Swap/Trade, Conference and Call Transfer descriptions for the operation of 
these softkeys. 
9104-091-105-NA Issue 5 Revision 0 105 3-207  
						

							Description 
I 
Features Description 
Test Line - 
Any Station Equipment Number can be used as a Test Line to program 
the system or to perform all Attendant or Maintenance Functions. Use of 
a SUPERSET 4 or SUPERSET 420 telephone for the Test Line is strongly 
recommended. Refer to 9104-091-210-NA, Customer Data Entry, 
Softkeys for key sequences. 
Conditions l Test Line cannot be designated as a Manual Line. I  . 
l The Test Line and Attendant Console cannot have simultaneous 
access to Programming, Attendant Functions or Maintenance 
Functions. 
. If the Test Line is used to program the system or to perform Attendant 
and Maintenance Functions, then the associated information is 
displayed on the SUPERSET 4 or SUPERSET 420 telephone. 
l Attendant Functions 81, 82, 85, 91 and 92 are not available from the 
Test Line. 
Programming l Set Status Switch 2 on the Control Card/Control Card 2 (MCC2) to 
Closed. 
Command 100, System Options, Register 01, System Maintenance: 
l Specify the Test Line Equipment Number (fields e,f,g) (001 - 160). 
Default is 001. 
Note: Use the Station Equipment Number, even if the Test Line is 
aSUPERSET4 or 
SUPERSET 420 telephone. 
Operation 
Attendant Function 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial the required Attendant or Maintenance Function Code plus the 
equipment number (if necessary), to perform the required Attendant or 
Maintenance Function. 
Programming Mode 
l Dial the Programming Access Code (70 or #). 
l Test Line can now be used to program the system. 
,:I 
105 3-208 Revision 0 9104-091-105-NA Issue 5  
						

							Features 
Time Display 
Description 
After initialization, the LCD on the Attendant Console continuously 
displays the time of day. The time is displayed as either a 12- or 24-hour 
clock, depending on the option-selected by the attendant. 
I 
Conditions l Following a power failure, the Main Display flashes the time. The time 
flashes to alert the attendant to reset the clock. The clock will other- 
wise continue from the time the system power-went out of service. 
l Time is always entered in 24-hour format, even if the 12-hour clock is 
selected. To convert PM times to 24-hour format, add 12 hours. (e.g., 
2:30 PM = 14:30). 
Programming None. 
Operation To Select the 12-Hour Clock Display: 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial Attendant Function 14 plus 2-digit hours and 2-digit minutes - 
the LCD displays 
hhmm. Example: for 6 PM, enter 14 plus 1800. 
To Select the 24-Hour Clock Display: 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
.a Dial Attendant Function 15 plus 2-digit hours and 2-digit minutes - 
the LCD displays 
hhmm. Example: for 6 PM, enter 15 plus 1800. 
9104-091-105-NA Issue 5 Revision 0 105 3-209