Mitel Sx 50 Dpabx Instructions Guide
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General Description . . .‘, .: .: z 100 84 Revision 0 9104491-l 00-NA Issue 5
9 . MAINTENANCE General 9.1 This Part briefly describes the maintenance diagnostics for the SX-50 system. These diagnostics test the operation of the system hardware such that fault isolation can be accomplished to a card or module level. For more information, refer to Section 9104-091-350-NA, Troubleshooting Procedures and- General Maintenance Information. On power-up and reset conditions, the diagnostic software (if enabled) has temporary control of the entire system. Once the system is verified and the DPABX is operational, the diagnostics run as low priority background tasks. Alarms 9.2 Alarm messages are generated by system diagnostics. They can be read at the Attendant Console or directed to a printer or data recording device. Types of Diagnostics 9.3 There are two types of diagnostic routines: Power-up Diagnostics and On-line Diagnostics. Power-up Diagnostics. The power-up diagnostic routines consist of the complete set of diagnostics for the system. When enabled, they run upon system power-up. These diagnostics perform a check on the response and performance of the hardware and firmware. Any failures are reported to the LED display and the non-volatile RAM. On-line (Background) Diagnostics. The on-line diagnostic routines consist of the complete set of diagnostics for the system. When enabled, they run as low priority background routines during system operation. Any failures are reported to the LED display on the Control Card, the non-volatile RAM and the console. Refer to Section 9014-091-350-NA, Troubleshooting Procedures and General Maintenance Informa- tion, for Alarm Codes and their interpretation. Diagnostic Test Routines 9.4 The Power-up Diagnostic Tests include: l Volatile RAM Comprehensive Test *, l PROM Checksum Test *, 9104-091-lOO-NA Issue 5 Revision 0 100 9-l
General Description l Digital Signal Processor Test *, l Non-Volatile RAM Checksum Test, l Non-Volatile RAM Comprehensive Test, l Configuration Checks. * If one of these tests fail, the system goes into Pokier Fail Transfer (PFT) Mode. The Background Diagnostic Tests include: l Conferencing Test, l Console Loopback Test, l DTMF Tone Generator Test, l DTMF Tone Receiver Test, l Non-Volatile RAM Checksum Test, l PCM Channel Integrity Test, l PROM Checksum Test, l Scheduling Integrity Test, l Station/Trunk Loopback Test, l Tone Detector Test, l Volatile RAM Read/Write Test l Inter-DX Sanity Check. 100 9-2 Revision 0 9104-091-l 00-NA Issue 5
2 . CUSTOMER DATA ENTRY FORMS General 2.1 The following forms enable the installer to plan customer programming prior to actual data entry. Space is allocated to record the customer data. This Section omits Commands which cannot be edited., Refer to Section 9104-091-350-NA, Troubleshooting Procedures and General Maintenance Informa- tion, for details. These Commands include: l Command 980, System Status Display l Command 981, Inter-DX Link Status Display l Command 982, Station Status Display l Command 983, SUPERSET Telephone Status Display l Command 984, Trunk Status Display l Command 999, Software Identity Display Physical Configuration 2.2 Form’ 2-1 provides space to record the placement of circuit cards and Universal Card modules in the system. Table 1-I lists the available card and module types. Table 2-3 enables the installer to determine quickly the equipment number of any station or trunk in the system. Many command registers require the entry of equipment numbers. Table 2-l Card and Module Types Card/Module Type ONS Line Card (16 Lines) ONS Line Card (8 Lines) OPS Line Card (8 Lines) OPS Line Card (4 Lines) DID Trunk Card (8 Trunks) DID Trunk Card (4 Trunks) DNIC Line Card (8 Lines) COV Line Card (8 Lines) LS/GS Trunk Card (8 Trunks) ONS 16 ONS 8 OPS 8 OPS 4 DID 8 DID 4 DNIC 8 COV 8 LWGS 8 Abbreviation Page 1 of 2 9104-091-l 02-NA Issue 3 Revision 0 102 2-l
Customer Data Entrv Forms Table 2-l Card and Module Types (continued) Card/Module Type LS/GS Trunk Card (4 Trunks) Universal Card l Music on Hold/Pager Module l E&M Trunk Module l RMATS Module Control Card Control Card 2 * Abbreviation LSIGS 4 _ UNIVERSAL MOH/PAGER E&M MOD RMATS MCCl _ MCC2 Page 2 of 2 * Music on Hold/Pager capability requires MS53 software i -. : : 102 2-2 Revision 0 9104-091-l 02-NA Issue 3
Customer Data Entrv Forms Form 2-l Card And Module Placement Slot Number 1 2 3 4 5 6 7 a 9 10 Card Type _ Note: Slots 9 (nine) and 10 (ten) cannot be used for DNIC Line Cards. Universal Card 1 Universal Card 2 Module Module Position Module Type Position Module Type 1 1 2 2 3 3 4 4 Universal Card 3 Universal Card 4 Module Module Position Module Type Position Module Type 1 1 2 2 3 3 4 4 Programming Errors 2.3 The SX-50 system can detect certain errors made during CDE. The detection of a programming error results in a display similar to that shown in Figure 2-1, Alarm Message Format. The meaning of each code is listed in Table 2-2, Programming Error Codes. 9104-091-l 02-NA Issue 3 Revision 0 102 2-3
Customer Data Entry Forms Exit From Error Mode 2.4 After the error code has been checked and the correct data determined, the programmer can exit the Error Mode by: l pressing the CANCEL key on SUPERSET 470 or SUPERSET 420, OR E E E E E E E E E E E E E E E E E l pressing the QUIT softkey on the Attendant Console, OR l pressing the CANCEL softkey from the Test Line (SUPERSET 4 Telephone), OR l dialing * # from the Test Line (DTMF set), OR l flashing the switchhook twice on the Test Line (Rotary Dial set). The system restores the original data and data entry begins at the start of the register. Table 2-2 Programming Error Codes Error Code Description io1 Illegal Command Identity io2 Digit keyed while Access Mode Error displayed io3 Directory Number already exists io4 Data out of range iO5 Illegal Directory Number length iO6 Directory Number range insufficient :07 Too many digits keyed iO8 Illegal Device range io9 Write protected command i10 insufficient software package level ill Write protected data i12 Data field incomplete 113 RESERVED i14 Maximum Limit Exceeded .15 Hunt Groups linked into a loop; e.g, linked Hunt Group 1 to Hunt Group 6 then linked Hunt Group 6 to Hunt Group 1 116 Duplicate assignment of Programmable Function Key i17 Attempt to program non-idle key Page 1 of 2 102 2-4 Revision 0 9104-091-l 02-NA Issue 3
Customer Data Entry Forms Table 2-2 Programming Error Codes (continued) Error Code Description El8 SUPERSET Telephone Prime Line Programming Error E20 Invalid double-digit command E21 Directory number already in Ring Group E22 Device must be an extension E23 ARS Busy - Calls in progress . E24 Digit String already programmed E25 Digit String register overflow E26 No Digit String entered E27 Digit area is full E28 The start time entered for this time period is earlier than or equal to the start time of the preceding period. Time periods must be entered in ascending order. E29 E30 E31 E32 E33 E34 E35 E36 E37 E38 E39 E40 E41 E42 E43 E44 E45 E46 The start time entered for this time period is later than the start time of the next period. Time periods must be entered in ascending order. RESERVED Attempt to program a DTS, DLS or Private Line in SUPERSET Telephone Pro- gramming when the trunk is not assigned to a Trunk Group. Refer to Commands 501 -+ 580, Trunk Programming. SUPERSET 4 Telephone key type conflict Attempt to display System Security Code Attempt to display User Security Code Attempt to display DISA Access Code RESERVED Specified card type not found in slot position Attempt to overflow current Trunk Group Invalid Trunk Number keyed RESERVED RESERVED RESERVED Invalid base Directory Number Invalid Directory Number Contact monitor conflict. Attempted to assign as an answer point an ONS circuit programmed as a contact monitor. VAC Length Conflict. Attempted to change length of VAC before deleting all exist- ing VACs Page 2 of : 9104-091-l 02-NA Issue 3 Revision 0 102 2-5
Customer Data Entry Forms A xx N NNN ABCDEFGHIJKLMNOPQRS SSI cd I I . Alarm ‘Ew~~~~t.LI~ Code 1 - Slot/Circuit (where applicable) _ Figure 2-l Alarm Message Format Table 2-3 Station Equipment Numbers 15 015 031 047 063 079 095 111 127 143 159 16 016 032 048 064 080 096 112 128 144 160 : 102 2-6 Revision 0 9104-091-102-NA Issue3
Customer Data Entry Forms SUPERSET,runk Equipment Numbers 05 05 13 21 29 37 45 53 61 69 77 06 06 14 22 30 38 46 54 62 70 78 07 07 15 ’ 23 31 39 47 55 63 71 79 08 08 16 24 32 40 48 56 64 72 80 Note: E&M Trunks use ODD Equipment Numbers only. 9104-091-102-NA issue 3 Revision 0 102 2-7