Mitel Sx 50 Dpabx Instructions Guide

							Customer Data Entry Forms 
COMMAND 100 - SYSTEM OPTIONS PROGRAMMING 
- Register 16 PRINTER CONTROL 
- Data Demultiplexer Enable (0 = Disable, 1 = Enable) 
- Printer Baud Rate 
0 = 110 5 = 1800 
1=150 6 = 2400 
2 = 300 7=4800 
3 = 600 8 = 9600 
4 = 1200 
- Printer Parity 
0 = None 
1 =Odd 
2 = Even 
Number of TX Bits 
Number of Stop Bits 
Slow Carriage Return Option 
1 = Output Six Nulls at End-of-Line 
r Register 17 CONTACT MONITOR 
Contact Monitor Night Answer Point 
(During Attendant Inhibit or Night Service) 
000 = Console 
001 + 160 = Extensions 
161 = Night Bell 
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							Features Description 
Automatic Ringdown Circuit 
Description This feature allows an extension designated as a Ringdown Circuit to be 
programmed into one of 10 circuit groups. When an Automatic Ringdown 
Circuit extension goes off-hook, the SXSO system automatically dials a 
preprogrammed number (internal or external). There are three types of 
Automatic Ringdown Circuit groups, as follows: 
l Automatic Ringdown Circuit Group 0 signals the attendant. This 
group acts 
as a Housephone. See MANUAL LINEin this Section for 
more information. 
l Automatic Ringdown Circuit Group 1 acts as a Contact Monitor. 
See CONTACT MONITOR in this Section for more information. 
l Automatic Ringdown Circuit Groups 2 -, 9 signal the destination 
programmed in Abbreviated Dial numbers 12 -, 19 (102 -, 109), 
respectively. See 
HOTLINE in this Section for more information. 
Conditions l Automatic Ringdown Circuit Groups 0 and 2 --+ 9 require Automatic 
Ringdown Circuit to be enabled in their Class of Service (Commands 
121 + 129, Register 2, field d). 
l Automatic Ringdown Circuit Groups 2 - 9 automatically dial the 
attendant if the corresponding Abbreviated Dial number (102 --+ 109) is 
invalid. 
l The flash feature is disabled on Automatic Ringdown Circuit 
extensions, therefore these extensions cannot place a call on hold. 
Programming .* See CONTACT MONITOR, HOTLINE and MANUAL LINE in this Sec- 
tion. 
Operation . See CONTACT MONITOR, HOTLINE and MANUAL LINE in this Sec- 
tion. 
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							Features Description 
Automatic Route Selection and Toll Control 
Description 
Automatic Route Selection controls the routing and connection of a call 
based on the number dialed, the time of day, route availability, cost and 
the user’s toll restriction. Toll Control denies an extension the ability to 
make certain calls. The system activates denials on the receipt of the toll 
supervision, and on the actual digits dialed. For details, refer to Section 
910&091-220-NA, Automatic Route Selection and Toll Control. 
Conditions 
l Automatic Route Selection and Toll Control is dependent on: 
I 1. Class-of-Service Programming 
2. Trunk Group Programming 
3. Trunk Programming 
4. ARS Digit Comparison Table Programming 
5. ARS Time-of-Day Lists Programming 
6. ARS Route Priority Programming 
7. ARS Route Table Programming 
8. ARS Digit Modification Table Programming 
9. Routing Class of Service (RCS) (Extension Programming). 
l For information on toll fraud prevention, see the appendix in this 
section. 
Programming 
l Refer to Section 9104-091-22&NA, Automatic Route Selection and 
Toll Control. 
Operation None.  
						

							Features Descriction 
Hotline 
Description 
This feature allows an extension designated as an Automatic Ringdown 
Circuit to be programmed into one.of 10 Hotline groups. When a Hotline 
extension goes off-hook, the SX40 system automatically dials a prepro- 
grammed number (internal or external). 
Hotline Groups 2 - 9 signal the destination programmed in Abbreviated Dial 
numbers 12 - 19 (102 --, 109), respectively. 
See AUTOMATIC RINGDOWN CIRCUIT in this Section for more 
information. 
1 Conditions 
l Do not program port # 1 as a Hotline. 
l Hotline Groups 2 - 9 require Automatic Ringdown Circuit to be en- 
abled in their Class of Service (Commands 121 + 129, Register 2, 
field d). 
l Hotline Groups 2 - 9 automatically dial the attendant if the corre- 
sponding Abbreviated Dial number (102 -, 109) is invalid. 
l The flash feature is disabled on Hotline extensions, therefore a Hotline 
extension cannot place a call on hold. 
Programming Commands 121 - 129, Class of Service Programming, Register 2: 
. Set Automatic Ringdown Circuit (field d) to 1 (Enable) for Hotline 
Groups 2 - 9. 
Commands 301 - 310, Extension Programming, All Registers: 
l Set Extension Type (field c) to 2 -, 9 (Hotline Groups 2 --, 9). Default is 
0 (Extension). 
For Hotline Groups 2 - 9, program Abbreviated Dial numbers 102 -, 109 as 
required. Refer to ABBREVIATED DIALING in this Section. 
Operation 
l Lift handset. The call is rerouted to the preprogrammed hotline desti- 
nation. 
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							Features Description 
Hunt Groups - 
Description This feature defines a group of extensions as a Hunt Group and assigns 
them a Hunt Group Access Code. A call to a Hunt Group connects to the 
first idle extension in the group. There can be a maximum of six Hunt 
Groups of eight extensions defined: each with a unique access code. Al- 
ternatively, Hunt Groups can be linked to form larger Hunt Groups for a 
maximum configuration of one group of 48 extensions. Two types of hunt- 
ing are provided: Circular and Terminal Hunting. 
. 
Circular Hunting starts at the extension after the last extension in the Hunt 
Group to which a call was completed. Hunting performs in the sequence 
programmed and stops at the first idle extension found. 
Terminal Hunting starts at the first extsnsion in the Hunt Group and 
terminates at the first idle extension found. Hunting takes place in the order in 
which extensions were programmed into the Hunt Group. 
A Class of Service option (Hunt Group Login) allows extensions assigned as 
Hunt Group members to be included or excluded 
from the group by dialing 
. 
an access code. If a Hunt Group has no members logged in, trunk calls are 
rerouted to LDNl . Internal Calls receive reorder tone. 
Conditions l 
. 
. 
. 
A call can camp on to a busy Hunt Group. 
Extensions can forward to a Hunt Group, but any forwarding in effect 
on the extensions in that Hunt Group is ignored: i.e., calls can be for- 
warded once only. 
A maximum of six independent Hunt Groups can be defined with eight 
directory number entries each. 
Hunt Groups can be linked, but the last Hunt Group cannot be linked 
to the first Hunt Group; i.e., a closed loop of Hunt Groups cannot be 
formed. . . 
 
‘! 
.I 
When Hunt Groups are linked, the linked Hunt Group inherits the char- 
acteristics of the master Hunt Group. 
An extension number can be entered more than once in any or all 
Hunt Groups. 
Direct-in tines can be directed to a Hunt Group. 
Refer to the Condi- 
tions detailed under DIRECT-IN LINES in this Section. 
The Attendant cannot be assigned to a Hunt Group. 
Invalid extension numbers assigned to a Hunt Group are ignored. 
If a Hunt Group member has Do Not Disturb (DND) activated, the set 
is considered busy and does not receive calls. If all members have 
. . 
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							Features Description 
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. 
. 
DND activated, internal calls receive Do Not Disturb tone. Trunk calls 
go to LDNl . 
The last member to log out of a hunt group receives a short warning 
tone. On a 
SUPERSEl4 or SUPERSET telephone the LCD 
shows “LAST MEMBER”; followed by “HUNT GRP LOGOUT”. 
If all members are logged out, internal calls to the Hunt Group receive 
reorder tone. Trunk calls go to LDNl . 
A trunk programmed as a Direct+ Line to a Hunt Group will ring the 
Attendant on LDNl if all members are logged out. 
A 
SUPERSET 4 or SUPERSET 420 telephone can login/logout the 
prime line by dialing the login/logout code on any Key, Multicall or Per- 
sonal Outgoing Line appearance on the set. 
Clear All Features has no effect on hunt group logins and logouts. 
A Hunt Group member’s log in/log out status is restored after a power 
failure. 
Programming Commands 361 + 366, Hunt Groups 1 + 6, Extension Hunt Group Pro- 
gramming, Register 1: 
l Type of Hunting (field b) must be set to 0 (Circular) or 1 (Terminal). De- 
fault is 0. 
l If the Hunt Group is linked to another Hunt Group, then assign Hunt 
Group Linking (field c) to one of the six Hunt Groups 1 --f 6. Default is 
0 (Unlinked Hunt Group). 
Commands 361 + 366, Hunt Groups 1 + 6, Extension Hunt Group 
Programming, Registers 2 + 9: 
l Assign the required extension numbers (fields b, c, d, e) in each of the 
eight registers for each of the Extension Hunt Groups. 
Commands 110, Feature Access Codes, Registers 19 + 24: 
l Assign required l-, 2-, 3- or 4+digit Hunt Group Access Codes. De- 
fault is 491 (Hunt Group 1) + 496 (Hunt Group 6). 
Log-in Hunt Groups 
Command 110, Feature Access Codes, Register 34: 
l Set Hunt Group Login/Logout Access Code (fields c through f) to the 
desired access code. Default is 64. 
Commands 121 + 129, COS 1 + COS 9 Programming, Register 7: 
l Set Hunt Group Login (field g) to 1 (Enable). Default is 0 (Disable). 
Operation 
l Any extension in a Hunt Group can be accessed directly by dialing the 
extension number. If the extension is busy, hunting does not occur. 
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							Features Description 
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- l If an extension dials a Hunt Group Access Code in which all exten- 
sions are busy, busy tone is returned. 
. If the attendant or an extension transfers a trunk call to a Hunt Group 
in which ail extensions are busy, the trunk. call camps on to the Hunt 
Group. The caller hears silence~or (if provided), Music on Hold. 
Login Hunt Groups 
To Log In: 
l Lift Handset. Dial tone is returned. (This step not required at. 
SUPERSET telephones). 
l Dial the Hunt Group Login/Logout access code. Five bursts of dial 
tone are returned, followed by dial tone. 
l Hang up. 
To Log Out: 
l Lift Handset. Dial tone is returned. (This step not required at 
SUPERSET telephones). 
l Dial the Hunt Group Login/Logout access code. Dial Tone is returned. 
l Hang up. 
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Issue 5 
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							Features Description 
Hunt Group Rerouting 
Description 
Conditions 
Programming Command 121-l 29, Class of Service Options, Register 6: 
Operation 
This feature, when enabled, allows an call incoming which is transferred 
to a hunt group and is not answered within the programmed 
time, to be 
rerouted to a preprogrammed destination. 
The System Timed Recall No Answer timer will determine, the reroute 
time. 
A destination must be preprogrammed in the corresponding 
Abbreviated Dial number if hunt group rerouting is enabled in the 
Class of Service. 
When hunt groups are linked, rerouting will follow the master hunt 
group. 
If the Cammn recall timer is less than the hunt group reroute (RNA) 
timer, the call will not reroute, but will recall to the originator. 
The reroute destination can be a directory number, a hunt group or a 
ring group. 
Rerouting must be enabled in the first member of the Hunt Group’s 
cos. 
l Enable Hunt Group Rerouting (field b) set to 1 (enable). Default is 0 
(disable). 
Command 100, System Options, Register 11: 
l Select desired time, field d, l-7 (1 O-70 seconds). Default is 30 
seconds. 
For Hunt Groups l-6, program Abbreviated Dial numbers 61-66 (601406) 
as required. Refer to Abbreviated Dial in this section. 
None 
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							, Features 
Manual Line 
Description 
This feature allows an extension designated as an Automatic Ringdown 
Circuit to be programmed as a Manual tine. When a Manual Line 
extension goes off-hook, the SX-50 system automatically dials the 
Attendant. 
A manual line is typically used as a security phone or lobby phone. Dial tone 
is not provided. The extension receives calls normally. 
See AUTOMATIC RINGDOWN CIRCUIT in this Section for more 
information. 
R Conditions 
l Do not program port # 1 as a Manual Line. 
l Manual tine and all features requiring call origination are mutually 
exclusive. 
Programming Commands 121 - 129, COS 1 -, COS 9 Programming, Register 2: 
. Automatic Ringdown Circuit (field d) must be set to 1 (Enable). Default 
is 0 (Disable). 
Command 301 -, 310, Extension Programming: 
l Leave Extension Type (field c) at its default value, 0 (Extension). 
Operation . Lift the handset -the extension rings the Attend&t Console. 
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