Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
Programming Commands 121 --, 129, COS 1 * 9 Programming, Register 4: 
l Enable Executive Busy Override on all calls (field g = 2) or’on all calls 
except incoming trunk calls (field g = 1). 
Operation SUPERSET 3, SUPERSET 410, SUPERSET 420, ONS and OPS Tele- 
phones 
l Dial extension number - busy tone is returned. 
l Dial 5 (Executive Busy Override Access Code). After the warning tone, 
the extension is connected to the call. If the destination cannot be 
overridden, the extension receives reorder tone. _ 
SUPERSET 
4 Telephone 
l Dial the busy extension number - busy tone is returned. 
l Press the OVERRIDE softkey. After the warning tone the SUPERSET 
telephone is connected to the call. 
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							Features Description 
Executive Busy Override Security 
Description 
This feature permits the system programmer to protect extensions from 
Executive Busy Override. Executive,Busy Override Security applies to all 
extensions in the Class of Service where it is enabled. Station sets and 
SUPERSET 3 and SUPERSET- 10 telephones attempting to override 
these extensions receive reorder tone. On SUPERSET 4 telephones, the 
OVERRIDE softkey does not appear. 
Conditions None. 
Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 4: 
l Set Executive Busy Override Security (field h) to 1 (enable). Default is 
0 (disable). 
Operation None. 
Flash Disable 
Description This feature ignores a station if an attempt is made to select a feature by 
flashing the switchhook. 
Conditions l Any feature requiring a switchhook flash cannot be accessed if Flash 
Disable is enabled. 
Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 2:. 
. Switchhook/Ground Button Flash (field b) must be set to 0 (Disable). 
Default is 1 (Flash For Consultation Hold). 
Operation None. 
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							Features Description 
Flash For Attendant 
Description 
This feature allows a station user who has an established call to flash the 
switchhook and automatically call the Attendant Console. The call ap- 
pears on the Attendant Console as a 
DIAL0 call. Refer to ATTENDANT 
ACCESS in this Section. 
Conditions l This feature is inoperative if the station is not involved in a 2-party call. 
l Flash for Attendant and Flash for Transfer/Add-OnKonsultatio’n Hold 
are mutually exclusive. 
Programming Commands 121 ---, 129, COS 1 -+ COS 9 Programming, Register 2: 
l Switchhook/Ground Button Flash (field h) must be set to 2 (Flash For 
Test Line/Attendant). Default is 1 (Flash For Consultation Hold). 
Operation On an Established Trunk Call: 
l Flash the switchhook -the station user rings the attendant; the third 
party is placed on Consultation Hold. 
l When the attendant answers, the LCD displays the number of the call- 
ing station and the number of the held party. 
Flash Is Release 
Description 
This feature assigns switchhook flash as a disconnect signal. 
Conditions None. 
Programming Command 100, System Options, Register 06, Station Attributes: 
l Station Switchhook Flash Timing (field c) must be set to 2 (Flash Is 
Release). Default is 0 (150 - 750 ms). 
Operation l On an established call, flash the switchhook. 
. The call is disconnected and dial tone is returned. 
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							Features Description 
Flexible-Night Service 
Description 
This feature routes incoming trunk calls to any selected extension, Hunt 
Group, Ring Group, Night Bell, the Attendant Console or RMATS when 
the system is in Night Service. The assignment of the extension or Hunt 
Group to which calls are routed-can be made from. the Attendant Console 
at any time. When a trunk call arrives, if the extension or hunt group is 
busy, does not answer, has Do Not Disturb set or is vacant/invalid, the 
call is rerouted to the Night Service Trunk Intercept Point. 
Conditions l Only trunks programmed with a Night Answer Mode of Flexible Night 
Service can have the extension at which they appear changed. 
l Incoming trunk calls cannot be assigned to extensions with a COS that 
makes them Originate Only. 
l Refer to the Conditions of HUNT GROUP in this Section. 
. Refer to the Conditions of RING GROUP in this Section. 
Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 8: 
l By default, Flexible Night Service extensions are allowed to camp a 
trunk call onto a busy extension. To disallow this, set CO Trunk Camp- 
On (field c) to 0. 
Commands 501 - 580, Trunks 01 - 80, Trunk Programming, Register 5: 
l Night Answer Mode (field b) must be assigned to 0 (Flexible Night Ser- 
vice). 
l Assign a Night Inward Dial Trunk Intercept Answer Point where calls 
will be routed during Night Service (fields c, d, e): 
- Station Equipment Numbers are 001 - 160 
- Hunt Group Equipment Numbers are 161 - 166 
- Ring Group is 167 
- RMATS is 168 
- Night Bell is 000. 
Subsequently this assignment can be changed from the Attendant Console 
or Test Line. 
Operation Attendant Console Key 
While the System is in Night Service: 
l Press and hold down the NIGHT key. 
l The LCD displays the first trunk programmed for Flexible Night Service 
and its Night Inward Dial Trunk Intercept Answer Point. 
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							Features Description 
l If necessary, dial *to step the display through the trunks that are 
- equipped and programmed for Flexible Night Service. -. 
l Release the Night key. r 
, 
Attendant Function 
l Dial the Attendant Function Access Code (71 or *) or press the FUNC- 
TION key. 
l Dial Attendant Function 21 (Night Answer Point Access Code), plus 
the equipment number of the required trunk. 
l The Night Inward Dial Trunk Intercept Answer Point can be changed 
by dialing another extension number, 000 for Night Bell, 161 - 166 for 
Hunt Group 1 - 6, 167 for Ring Group or 168 for RMATS. 
l Press the RELEASE key - the system returns to normal call process- 
ing. 
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							- 
Features Description 
Flexible-Numbering Plan 
Description 
The system’s numbering plan permits the user to select any combination 
of 1-, 2-, 3- or 4-digit numbers for Feature Access Codes, Trunk Group 
Access Codes and extension numbers. There is only one constraint in the 
selection of a numbering plan; no conflicts can exist between extension 
numbers and access codes, except for Automatic Callback - Busy and 
Executive Busy Override features. 
Conditions l No first digit conflicts are allowed between extension numbers and ac- 
cess codes, with the exception of Automatic Callback - Busy (6) and 
Executive Busy Override (5). 
l If a numbering conflict exists, access codes can be made blank by 
programming them as 00. 
Programming Command 110, Feature Access Codes: 
l Assign access codes to features (1, 2, 3 or 4 digits). Refer to Section 
9108-091-210-NA, Customer Data Entry. 
Commands 151 - 156, Trunk Groups 1 - 6 Programming, Register 1: 
l Assign Trunk Group Access Codes (1, 2, 3 or 4 digits). (fields f, g, h, i). 
Commands 301 - 310, Slots 1 + 10, Extension Programming: 
l Assign required extension numbers (fields i + I) (1, 2, 3 or 4 digits). 
Operation None. 
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							Features Description 
French System Messages 
Description 
The SX-50 system can provide system messages in English or French. 
Conditions l By default, all system messages are in -English. 
l Customer Data Entry, RMATS and all system printouts are available in 
English only. 
l The language of System Messages at SUPERSET telephones, includ- 
ing the Auxiliary Attendant, is determined by the SUPERi$ET 
telephone itself. It is available in a French or English model. 
l The language of System Messages at SUPERSET 420 telephones is 
determined through the Superkey menu options on a set by set basis. 
l The language selected for System Messages does not affect Advisory 
Messages from SUPERSET 4 or SUPERSET 420 telephones. (See 
Messaging -Advisory in this Section). 
Operation 
Attendant Console 
To Switch to French Messaging: 
l Press FUNCTION or dial * or dial 71 
l Dial 92. 
To return to English Messaging: 
l Press FUNCTION or dial * or dial 71 
l Dial 91: 
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							Features Description 
I - Han&free Operation 
Description 
Handsfree Operation permits a SUPERSET 3, SUPERSET 4, 
SUPERSET 470 and SUPERSET 420 telephone users to communicate 
through a speaker and microphone contained within the telephone set 
while the handset remains on-hook. This mode can be activated during a 
call. It can be used on any of the lines appearing at the set. 
Conditions None. 
. ” 
Operation SUPERSET 3 and SUPERSET 4 
To Make a Call in Handsfree Mode: 
l Dial the desired number. The SUPERSET telephone automatically 
goes off-hook and selects the Prime Line. If the Prime Line is busy, 
the Personal Outgoing Line is selected (if programmed). 
l The appropriate tone (ringback, busy or reorder) is heard from the 
speaker. 
OR 
l Press the SPEAKER ON/OFF key. The Prime Line is selected. If the 
Prime Line is busy, the Personal Outgoing Line is selected (if pro- 
grammed). Dial tone is heard from the speaker. 
l Dial the desired number. The appropriate tone (ringback, busy or reor- 
der) is heard from the speaker. 
OR 
l Press the appropriate Line Select key. Dial tone is heard from the 
speaker. 
l Dial.the desired number. The appropriate tone (ringback, busy or reor- 
der) is heard from the speaker. 
Adjust speaker volume as required. On SUPERSET 4 telephones, the 
volume control is in the top left corner of the set. On SUPERSET 3 
telephones, there is a sliding volume control on the left side of the set. 
The user can turn off the microphone to consult privately with another person 
near the set. Press the MIC ON/OFF key. (On SUPERSET 3 telephones, 
hold the key down). On SUPERSET 4 telephones, the 
MIC ON flag 
disappears from the Display. 
At any time, the user can switch to normal handset operation by lifting the 
handset. To return to Handsfree mode, press the SPEAKER ON/OFF key 
and replace the handset. 
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							Features Description 
To Receive a Call Handsfree: 
l Press the SPEAKER ON/OFF key. 
OR 
l Press the Line Select key for the ringing line; 
On Completion of a Call: 
l Press the SPEAKER ON/OFF key. (On SUPERSET 4 telephones, it is 
also possible to use the HANG-UP softkey). 
SUPERSET 
and SUPERSET . 
For handsfree calling: 
l Dial the desired number without lifting the handset. The microphone 
indicator lights. 
If you have more than one line appearance programmed for your 
personal keys, press the personal key that corresponds to the line you 
want, then dial the number. 
l When the party you are calling answers, speak towards the set. 
For handsfree answering: 
l Press the Speaker key. The Microphone indicator lights. 
To switch to a private conversation during handsfree operation: 
l Lift the handset. The speaker and microphone turn off. 
To return to handsfree: 
l Press the Speaker key and replace the handset. The speaker and mi- 
crophone turn on. 
To turn the microphone off for privacy: 
l Press the Microphone key, then, press the Microphone key again to 
turn the microphone back on. 
To end a call or cancel a call in progress: 
l Press the Cancel key. 
! 
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							Features Description 
Headset Operation - SUPERSET Telephones 
Description 
The SUPERSET and SUPERSET telephones can be used with a 
standard handset or an approved headset. Handset or headset working 
mode is indicated by the appropriate’class of Service option in CDE pro- 
gramming. Approved headsets are: 
DANAVOX StetomikeB HMT 808 
Danavox 900-0585SS 
Danavox 808-0585SS 
PLANTRONICS StarSetB II Starmate@ E-PLUS MH0230-1 
SupraB Starmate E-PLUS MH0530-1 
SupraB Binaural Starmate E-PLUS MH0531-1 
Conditions l A SUPERSET 4 telephone with a headset requires slightly different 
procedures when using the Line and Digit Keys, the Speaker Key, the 
SUPERSET 4 HANG UP softkey and when employing Auto Answer. 
Line Key Usage 
Using a Line Key to originate a call from an idle SUPERSET telephone with 
headset results in the audio connection being made to the headset jack. All 
other Line Key functions are the same for both headset and handset 
configurations. 
Digit Key Usage 
Using a Digit Key to originate an on-hook call from a SUPERSET 4 
telephone with headset results in the audio connection being made to the 
headset jack. All other Digit Key functions are the same for both headset and 
handset configurations. 
Speaker Key Usage 
Use of the Speaker Key to originate or answer a call, or to change to 
handsfree working is the same as for the handset configuration. 
When using the Speaker Key to go from handsfree to normal working in the 
headset configuration, the audio is switched to the headset jack without 
regard for the switch-hook state. , 
Auto Answer - SUPERSET 4 Telephone ONLY 
In the headset configuration, if a call is answered automatically, the audio 
connection is made to the headset jack. In the handset configuration, the 
audio connection is made to the microphone and speaker. 
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