Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
Alarm Indicators- 
Description 
The SX-50 system continuously checks its own operation. If a malfunc- 
tion is detected, then the system raises an alarm. Alarms are indicated as 
follows: 
l The Attendant Console bell rings. 
l The ALARM key LED flashes. 
A console alarm (the LCD displays 
CONSOLE ALARM)- indicates’ a 
malfunction within the Attendant Console. The system goes into Night 
Service. 
Alarms can be investigated from the Attendant Console. Pressing and 
holding down the ALARM key (or dialing the required Attendant Function 
Code) displays the alarm code on the LCD. 
For a full description of each alarm indication, refer to Section 
9104-091-350-NA, Troubleshooting. 
Conditions l If the Attendant Console bell has been disabled, the alarm indicators 
are visual only. 
l The system can store up to.eight alarm indications. 
Programming None. 
Operation To Display the Most Recent Alarm Data: 
l Press the ALARM key or: 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial 13 - check the alarm code shown on the LCD and record it in the 
Trouble Log. 
l Press the RELEASE key. The system stores the alarm data in the 
system memory and cancels the alarm indication. 
To Display and Cancel the Alarm Indication at the Attendant 
Console: 
9 Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial 31 - The system displays the latest alarm in the queue and 
deletes it. 
l Press the RELEASE key. , 
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							Features Description 
All alarms (up to 
eight) held in the system memory, can be displayed 
sequentially and deleted in this manner. When all alarm data has been 
displayed and removed from the Attendant Console alarm queue, the LCD 
displays NO ALARMS. Note that although the alarms have been canceled, 
the equipment which caused the alarm remains busied+xrt. 
To Cancel All Alarm Data, Alarm Indications and Busy-Outs: 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial 32 -the system cancels all alarm data, alarm indications and 
busy-outs. . 
Note: Attendant Function 32 will not clear busy-outs if Function 32 was performed 
within the preceding 60 seconds. If busy-outs do not clear in response to 
Function 32, wait 60 seconds and repeat the command. 
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							Features Descrintion 
ARS Most Expensive Route Warning 
Description 
Conditions 
Programming 
Operation 
ARS Programming can designate some trunk routes as expensive routes. 
If all other possible routes are unavailable, the user receives 4 short 
tones to indicate that the expensive route is being used. On a 
SUPERSET 4 and SUPERSET 420 telephone, the message 
EXPENSIVE 
ROUTE 
appears on the display. 
None _ 
The ARS feature on the SX-50 system must be programmed to provide 
the most expensive route warning. Refer to Section 9104-091-220-NA, 
Automatic Route Selection. 
If the EXPENSIVE ROUTE warning occurs, the user can cancel the call 
by hanging up within 5 seconds. 
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							Features Description 
Associated Modem Line 
Description 
An Associated Modem Line (AML) allows a modem-equipped personal 
computer (PC) to exchange data with destinations outside the PABX, un- 
der control of the user’s SUPERSET 4 and SUPERSET 420 telephone. 
Dedicated data trunks are not required. 
A COV or DNIC ( SUPERSET 4 or SUPERSET 420 telephone) port is 
associated with an ONS port. The ONS port is used as a modem line. The 
SK50 considers the SUPERSET or SUPERSET telephone voice port 
and modem line as two separate and distinct extensions. Each port is 
separately wired and can independently originate or answer calls. Four 
types of call are possible with an Associated Modem Line: 
l Voice only (internal or external call) 
l Data only (external call) 
l Alternating Voice and Data call only (requires only one trunk) 
l Simultaneous Voice and Data (external data call, one trunk plus line or 
trunk for voice call) 
Conditions l AML must be enabled in the SUPERSET 4 or SUPERSET 420 tele- 
phone’s COS. 
l Voice calls can be dialed from the SUPERSET 4 or SUPERSET 420 
telephone or the PC. 
l Voice calls from the SUPERSET 4 or SUPERSET 420 telephone are 
not affected by the Associated Modem Line except that on a trunk call 
the SWAP or TRADE softkey appears. 
l The SUPERSET 4 or SUPERSET 420 telephone can originate data 
calls only over a trunk. 
l When engaged in a data call, the user cannot transfer or conference a 
voice call. 
l Both called and calling party must have modem-interfaced PC 
equipment with appropriate communications software. 
. An account on the database might be required for access. 
l A data call dialed from the modem line has no indication or effect on 
the SUPERSET 4 and SUPERSET 420 telephone. 
l An attempt to make a data call from the SUPERSET or 
SUPERSET telephone while the modem line is in use will cause 
the display to show 
DATA BUSY. 
l Once connected to the database, swapping the call back to the 
SUPERSET 4 or SUPERSET 420 telephone could cause the database 
to disconnect the call due to loss of modem carrier tone. 
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							Features Description 
Installation 
Group the SUPERSET 4 or SUPERSET 420 telephone lines which are to 
have an associated data port. Each eight SUPERSET lines require a COV 
line card, and each eight SUPERSET lines require a DNIC line card. 
In the card slot immediately to the right of each of the above COV or DNIC 
line cards, install an ONS line card. Each COV or DNIC .Line port is 
associated with the corresponding ONS Line port in the next card slot. For 
example, COV or DNIC port 1 in slot 3 is paired with ONS port 1 in slot 4. 
Ports 9 through 16 on each of the ONS cards can be used for conventional 
rotary dial or DTMF subscriber circuits. 
. 
Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 4: 
l Set Associated Modem Line (field i) to 1 (enable). Default is 0 
(disable). 
Operation SUPERSET 4 Telephone 
To initiate a data call from the PC: 
l Dial the database number. 
l When the database modem returns answer tone, the data call is 
established. 
To initiate a data call from the SUPERSET 4 telephone: 
l Dial the database number. 
l When modem answer tone is returned, press the SWAP softkey. 
l Put the modem on-line. 
l Press the HANG-UP softkey. 
Alternating Voice And Data Call: 
l Establish a voice call. 
l Inform the far-end party that a data call is desired. 
l The far-end party puts the modem on-line. The party initiating the 
data transfer uses ORIGINATE mode, the other party uses ANSWER 
mode. 
l When carrier tone is heard on the near-end SUPERSET 4 telephone, 
press the SWAP softkey. 
DATA TRANSFER appears on the 
SUPERSET 4 telephone’s LCD. 
l Put the modem on-line. 
Note: At each end, the modem must be on-hook when the SWAP softkey is 
pressed. Otherwise, the message 
DATA BUSY appears on the SUPERSET 
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							Features Description 
telephone LCD, with the CANCELsoftkey. Press CANCELto return to normal 
operation. 
To Alternate from a data call to a voice call, at each set: 
l Press the SWAP softkey or go on-hook at the modem. 
9 The data call terminates, conversation resumes between the 
SUPERSET 4 telephones. If the handset is in its cradle, the 
SUPERSET telephone will be in Handsfree mode. 
Simultaneous Voice And Data Calls: 
From the SUPERSET 4 telephone, 
l Dial the data call number. Press SWAP, then HANG-UP. 
. Go off-hook at the modem. The data call is established. 
l Dial the voice call number. 
OR 
From the PC, 
l Dial the voice call number, followed by *. The call is transferred to the 
SUPERSET 4 telephone, in Handsfree mode. 
. Go on-hook at the PC for at least 4 seconds. 
l Dial the data call number. 
SUPERSET 420 
Telephone 
To initiate a data call from the PC: 
l Dial the database number. 
l When the database returns answer tone, the data call is established. 
To initiate a data call from the SUPERSET 420 telephone: 
l Dial the database number. 
l When modem answer tone is returned, press the TRADE softkey. 
l Put the modem on-line. 
l Press the SPEAKER key or the hook-switch. 
Alternating Voice And Data Call: 
. Establish a voice call. 
l Inform the far-end party that a data call is desired. 
l The far-end party puts the modem on-line. The party initiating the 
data transfer uses ORIGINATE mode, the other party uses ANSWER 
mode. 
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							Features Description 
I 
l When the carrier tone is heard on the near-end SUPERSET 420 
-telephone, press the TRADE softkey. DATA TRANSFER appears on 
the main display of the SUPERSET 420 telephone. 
l Put the modem on-line. 
I 
I 
I 
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Note: At each end, the modem must be on-hook when the TRADE softkey is 
pressed. Otherwise, the message 
DATA-BUSY appears on the main display 
of the SUPfRSET420 telephone. Press the CANCEL key to return to normal 
operation. 
To Alternate from a data call to a voice call, at each set: 
. ‘,’ 
l Press the TRADE softkey or go on-hook at the modem. 
l The data call terminates, conversation resumes between the 
SUPERSET 420 telephones. If the handset is in its cradle, the 
SUPERSET 420 telephone will be in Handsfree mode. 
Simultaneous Voice And Data Calls: 
From the SUPERSET 420 telephone; 
l Dial the data call number. 
l Press Trade softkey, then go on-hook. 
l Go off-hook at the modem. The data call is established. 
l Dial the voice call number. 
OR 
From the PC, 
l Dial the voice call number, followed by *. The call is transferred to the 
SUPERSET 420 telephone, in Handsfree mode. 
l Go on-hook at the PC for at least four (4) seconds. 
l Dial the data call number. 
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							Features Description 
Attendant Access 
Description 
This feature automatically routes an extension that dials the Attendant 
Access Code to the Attendant Console; the bell rings and 
DIAL0 flashes 
on the LCD. 
Conditions l Numbering Plan conflicts with the Attendant Access Code are not per- 
mitted. 
l During Night Service, calls to the Attendant can be routed to an 
extension assigned as the Night Answer Point. See INTERNAL CALLS 
TO CONSOLE NIGHT ANSWER POINT in this Section. 
l If the programmed Night Answer Point is invalid, extensions calling the 
attendant during night service will receive reorder tone. 
l Extension calls to the Attendant can be routed to the Overflow Point if 
“Internal Calls to Console Routed to Overflow” is in effect. See 
OVERFLOW in this Section. 
Programming Command 110, Feature Access Codes, Register 01: 
l Set the Attendant Access Code. Default is 0. 
Command 100, System Options, Register 08: 
l Refer to OVERFLOW in this Section. 
Operation To Answer a Call Routed to the Attendant: 
l Press the ANSWER key (or the DIAL0 softkey); the calling extension 
connects to the Attendant Console. The 
DIAL0 prompt disappears, 
unless another Dial 0 call is waiting. 
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							Features Description 
Attendant and Maintenance Functions 
Description 
The Attendant and Maintenance Functions perform special operations 
and are implemented by dialing specific codes (or by pressing a Program- 
mable Function key on the Attendant Console). These special functions 
are listed in Table 3-l. 
Conditions l At any time, only one of the Attendant Console, Test Line or RMATS 
can go into Programming Mode or perform an Attendant Function. 
I 
. * can be used ta enter Attendant and Maintenance Functions. # can be 
used to enter Programming, unless it has been enabled for Last 
Number Redial access. 
l Functions 16, 17, 18, 19, 45, 73, 81, 82, 85, 91 and 92 are not 
available via RMATS. 
l Functions 45, 81, 85, 87, 91 and 92 are not available from the 
Auxiliary Attendant or Test Line. 
Programming Command 110, Feature Access Codes, Registers 13 and 14: 
l Assign the Programming Access Code. Default is 70. 
l Assign the Attendant Function Access Code. Default is 71. 
Operation l Dial 71 or * (or press the FUNCTION key). 
l Dial the required Function Code (refer to Table 3-l), and the 
equipment number (if necessary). 
l If function Code 31,60 or 65 was used, press the RELEASE key on 
the Attendant Console or go on-hook at the Test Line. 
l Also, refer to Section 9104-091-350-NA, Troubleshooting and 
General Maintenance Information. 
Table 3-l Attendant and Maintenance Functions 
Function 
Night Service - ON 
Night Service - OFF 
Identify Alarm and Clear 
Set 12-Hour Clock 
Set 24-Hour Clock 
Lamp Test 
Music ON 
Code 
*11 
*12 
*13 
*14 + 2-digit hrs, 2-digit minutes 
*15 + 2-digit hrs, 2-digit minutes 
*16 
*17 
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							Features Description 
Table 3-1 Attendant and Maintenance Functions 
(continued) 
Function Code 
Music OFF 
*18 
Access Trunk by Equipment Number *19 + Trunk Equipment Number 
Trunk Emergency Release “20 + Trunk Equipment Number 
Night Answer Point “21 + Trunk Equipment Number 
t new Night Answer Point Stn. No. 
Message Reg/Restrictive Station Control 
*22 t Extension Number 
Call Block - ON *23 
. j 
Call Block - OFF “24 
Change COS *25 
Restore COS 
*26 
Trunk Meter *27 
Cancel All Message Waiting Indications *29 
Alarm Clear/Cancel Alarm Indications *31 
Cancel All Alarms,Alarm Indicators and Busy-Outs *32 
Busy Out Trunk 
“41 t Trunk Equipment Number 
Busy Out DTMF Generator “42 
Busy Out DTMF Receiver *43 t DTMF Receiver Number 
Busy Out Dial Tone Detector *44 t Dial Tone Detector Number 
Change Verified Authorization Code *45 
Unbusy Trunk *51 t Trunk Equipment Number 
Unbusy DTMF Generator 
*52 
Unbusy DTMF Receiver “53 t DTMF Receiver Number 
Unbusy Dial Tone Detector *54 t Dial Tone Detector Number 
view Abbreviated Dialing Numbers *60 t index number 
Program Abbreviated Dialing Numbers “65 + index number 
Program Automatic Wake-Up at an extension 
*71 t Extension Number 
view Automatic Wake-Up at an extension *72 t Extension Number 

essage Register Audit *73 
Printer - Suspend *75 t * 
‘Tinter - Purge and Suspend 
*75 + 0 
‘Tinter - Resume 
*75 t # 
Set System Date “80 t DD-MM-YY 
?oom Status *81 
qoom Status Printout *82 
10 Not Disturb *85 
qestrict DID *87 
4larm Print - Automatic *90 t 1 
Alarm Print - Disable “90 + 0 
4larm Print - Print Alarm Queue 
*90 t # 
English Messaging *91 
-rench Messaging *92 
Data Dump *97 t System Security Code 
Data Load *98 t System Security Code 
system Status Display #980 
nter-DX Link Display #981 
station Status Display 
#982 
WPERSET Status Display #983 
Trunk Status Display #984 
nstall Default Database #998 
software identity Display #999 
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