Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
Discriminating Ringing 
Description 
Conditions 
None. 
Programming 
Operation Command 100, System Options, Register 03, Tone and Ringing Control: 
l Discriminating Ringing (field 9 must be set to 1 (Enable). Default is 1. 
None.  This feature permits an extension user to distinguish between extension 
calls and trunk or attendant calls, by distinctive ringing patterns. Calls 
from other extensions have a ringing pattern of 1 second ON, 3 seconds 
OFF. Incoming trunk calls and those from the attendant have a ringing 
pattern of 0.25 seconds ON, 0.25 seconds OFF, 0.5 seconds ON and 
3.25 seconds OFF. 
. 
Discriminating Dial Tone 
Description 
When an extension user activates a feature which prevents the set from 
receiving calls, the system provides Discriminating Dial Tone (5 bursts of 
dial tone followed by normal dial tone) when the set goes off-hook. Fea- 
tures which cause Discriminating Dial Tone to be applied include: 
l Call Forwarding - Follow Me (Always) 
l Do Not Disturb 
Conditions None. 
Programming None. 
Operation l Set Call Forwarding - Follow Me on an extension. Refer to CALL 
FORWARDING - FOLLOW ME in this Section. Replace the handset. 
l Lift the handset at the same extension - the system provides Discrimi- 
nating Dial Tone to indicate that Call Forwarding - Follow Me is 
enabled at that extension. 
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							Features Description 
Distinctive Callback Ringing 
Description 
This feature permits the extension user to identify a callback call by its 
distinctive ringing pattern. Callback calls have a ringing pattern of 0.25 
seconds ON, 0.25 seconds OFF, 0.5 seconds ON and 3.0 seconds OFF. 
For the SUPERSET 3, SUPERSET 4, SUPERSET 410 and 
SUPERSET telephone, only the first cycle is distinctive. 
Conditions None. 
_ 
Programming Command 100, System Options, Register 03, Tone and Ringing Control: 
. 
Operation l 
. 
Ensure Distinctive Callback Ringing (field g) is set to 1 (Enable). This 
is the default. 0 is disable. 
Set Automatic Callback - Busy on the extension (refer to AUTOMATIC 
CALLBACK - BUSY in this Section) - go on-hook. 
When the line becomes free, the system rings the originator with a dis- 
tinctive callback ringing pattern. 
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							Features Description 
Do Not Disturb - 
Description 
The Do Not Disturb (DND) feature allows an extension user to prevent 
calls ringing the set. All other set functions and operation are unaffected. 
The Attendant Console or Auxiliary Attendant set can apply or remove Do 
Not Disturb on any extension. 
Conditions l The Attendant or Auxiliary Attendant can set Do Not Disturb only on 
extensions that have Do Not Disturb enabled in their Class of Service. 
l A calling extension can override DND, if Executive Busy Override is 
enabled in its COS. Executive Busy Override Security does not pre- 
vent override of DND. 
l Where there are multiple appearances of a line, DND tone is returned 
only if ALL appearances have Do Not Disturb in effect. Otherwise, the 
caller receives ringback tone and appearances without DND in effect 
ring as normal. DND key or multicall appearances only flash their Line 
Status display, but can be answered. 
l If a Hunt Group member activates Do Not Disturb, the extension is 
treated as busy and receives no calls. If all members have Do Not Dis- 
turb activated, the caller hears Do Not Disturb Tone. SUPERSET 4 
and SUPERSET 420 telephones display “NO DIST’B”. Direct-In Line 
calls reroute to LDNl . 
l If a Ring Group member activates Do Not Disturb, the extension is 
treated as busy. If all members have Do Not Disturb activated, the first 
incoming call camps on to the Ring Group. It receives ringback tone. 
Subsequent calls receive busy tone. 
l The Night Answer Point cannot be set to a Do Not Disturb condition. 
When an extension has Do Not Disturb active: 
l Calls to the extension receive Do Not Disturb Tone (Dial Tone 0.5 s on, 
0.5 s off). A SUPERSET 4 and SUPERSET 420 caller’s display shows 
“NO DIST’B”; the Attendant sees “DND”. 
l If the extension is a hunt group member, it will be excluded from hunting. 
l Upon going off-hook, the set user hears Discriminating Dial Tone. 
l If the extension is assigned to a Direct-In Line, DIL calls reroute to 
LDNl. 
Do Not Disturb does not affect: 
l Trunk recalls 
l Automatic Wake-up 
l Callbacks 
. 
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							Features Description 
l Call Hold Recalls. 
Programming Command 110, Feature Access Codes, Register 33: 
l Set fields c through f to the desired access code. Default is 63. 
Commands 121 + 129, COS 1 - COS 9, Register 2: 
l Set Do Not Disturb (field k) to 1 (Enable).. Default is 0 (Disable), 
Command 185, Function Key Programming, Register = Key Number (01 + 14): 
l Set Function Code (fields b,c) to 17 (Do Not Disturb). 
Operation SUPERSET 3 and SUPERSET 470 Telephone and ONS or OPS Sets 
To activate Do Not Disturb: 
l Lift handset. Dial tone is returned. 
l Dial Do Not Disturb feature access code (default 63). A short burst of 
Dial Tone is returned. 
l Dial 1. Distinctive Dial Tone is returned, then normal Dial Tone. 
. Hang up. DND is in effect. 
To cancel Do Not Disturb: 
l Lift handset. Dial tone is returned. 
l Dial Do Not Disturb feature access code (default 63). A short burst of 
Dial tone is returned. 
l Dial 2. Dial tone is returned. 
l Hang up. DND is canceled. 
SUPERSET 
4 Telephone 
To Enable Do Not Disturb: 
l Press the SELECT FEATURES feature key. 
l Dial ‘2’ (feature number 2 is Do Not Disturb (2:N0 DIST’B)). 
l Press the ON softkey. 
l The NO DIST’B flag appears as a reminder while Do Not Disturb is 
activated. 
To Cancel Do Not Disturb: 
l Press the SELECT FEATURES feature key. 
l Dial ‘2’. 
l Press the OFF softkey. 
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							Features Description 
Note: SUPERSET telephone can also follow procedure given for ONS set. 
SUPERSE T 420 Telephone 
To Enable Do Not Disturb: 
l Press the Superkey key. 
l Press No to step to Do Not Disturb menu. 
l Press the On softkey. 
l The NO DIST’B flag appears as a reminder while Do Not Disturb is 
activated. 
_ ” 
l Press the Superkey key to exit the menu. 
To Cancel Do Not Disturb: 
l Press the Superkey key. 
l Press No to step to Do Not Disturb menu. 
l Press the Off softkey. 
l Press the Superkey to exit the menu. 
Attendant 
To apply Do Not Disturb on an extension: 
l Press the DO NOT DISTURB function key or dial “85. The LCD shows 
EXT-NUMBER ?. 
l Dial the desired extension number. 
l Press the DND ON softkey. 
l If desired, press the NEW EXT softkey to apply or remove Do Not Dis- 
turb on another extension. 
l Press the EXIT softkey. 
To remove Do Not Disturb on an extension: 
l Press the DO NOT DISTURB function key. The LCD shows EXT- 
NUMBER ?. 
9 Dial the desired extension number. The LCD shows the extension 
number and 
DO NOT DISTURB. 
l Press the DND OFF softkey. 
l If desired, press the NEW EXT softkey to apply or remove Do Not Dis- 
turb on another extension. 
l Press the EXIT softkey. 
Auxiliary Attendant 
‘, 
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To apply or remove Do Not Disturb on an extension: 
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							Features Description 
4 Press the DO NOT DISTURB function key. The LCD shows EXT NUM- 
BER ?. 
l Dial the desired extension number. The LCD shows the extension 
number, DND - and ON or OFF. 
l A softkey appears, OFF or ON, opposite to the current Do Not Disturb 
status. To change the status, pregs the softkey. To leave it unchanged, 
press the EXIT softkey. - 
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							Features Description 
E&M Trunks . 
Description 
E&M Trunk circuits are required to perform tied DPABX operations. There are 
several hardware characteristics programmable in Trunk Programming. 
Conditions l The E&M Trunk Module must be installed on the Universal Card. 
l E&M Trunks use odd equipment numbers only. 
l The E&M Trunk cannot be used as a normal CO Trunk. 
. 
l The far-end PABX must provide Disconnect Supervision and the Sys- 
tem Programming must reflect this condition (Trunk Programming, 
Commands 501 - 580, Register 2). Refer to Section 
9104-091-210-NA, Customer Data Entry (CDE). 
l Refer to Section 9104-091-200-NA, Shipping, Receiving and Installa- 
tion Information and Section 9104-091-l 80-NA, Engineering 
Information, for details. 
Programming Commands 151 - 156, Trunk Groups 1 - 6 Programming, Register 1: 
l Assign Trunk Group Access Code (fields f - i). Default Access Codes 
are 9, 8, 78 and 79 for Trunk 
Groups 1, 2, 3 
and 4. Trunk Group 2 is 
default for E&M Trunks. 
Commands 501 - 580, Trunks 01 -+ 80, Trunk Programming, Register 1: 
l Trunk Group Membership (field b) must be set to 0 (Incoming Calls 
Only) or I. - 6 (Trunk Groups 1 - 6). Default is 2 for E&M trunks. 
l Set the Trunk Hardware Type (field d) to 3 (Analog Tie Trunk) for each 
trunk used for E&M purposes. This is the default for E&M Trunks al- 
ready installed. 
l Set Trunk Class of Service (field e) to the desired COS. 
l If DISA operation is desired, set Trunk Dialing Type (field j) to 1 
(DISA). Default is 0 (DIL). 
Commands 501 - 580, Trunk 01 
- Trunk 80 Programming;- Register 2: 
l The far--end PBX must provide Disconnect Supervision and Discon- 
nect Supervision Provided by CO (field c) must be set to 1 (Yes). 
Default is 0 (No). 
Commands 501 - 580, Trunks 01 - 80, Trunk Programming, Register 3: 
l Set the E&M Lead Inversion (field c). For Type 1 trunks the options are 
0 (M-Lead Inverted), 1 (Both Leads Inverted), 2 (No Inversions) and 3 
(E-Lead Inverted). For Type 5 trunks the options are 0 (No Inver- 
sions), 1 (E-Lead Inverted), 2 (M-Lead Inverted,) and 3 (Both Leads 
Inverted). Default is 2. 
‘,. 
/ 
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							Features DescriDtion 
l Set the E&M Delay Dial Outgoing (field d) to 0 (Disable) or 1 (Enable). 
Default is 0. 
l Set the E&M Wink Start Incoming Enable (field e) to 0 (Disable) or 1 
(Enable). Default is 0. 
l Set the E&M Wink Start Outgoing Enable (field 9 to 0 (Disable) or 1 
(Enable). Default is 0. 
Commands 501 3 580, Trunks 01 - 80, Trunk Programming, Register 4: 
l Set the Day Answer Mode (field d) to 0 (Direct-In Line), 1 (LDNl), 2 
(LDN2) or 3 (LDN3). 
_ 1.’ 
Commands 501 -+ 580, Trunks 01 - 80, Trunk Programming, Register 5: 
l Set the Night Answer Mode (field b) to 0 (Flexible Night Service), 1 
(LDNl), 2 (LDN2) or 3 (LDN3). 
Note: There are also switches on the E&M Module which must be set appropriately. 
Refer to Section 9104-091-200-NA, Shipping, Receiving and Installation 
Information. 
Operation Outgoing Trunks: 
l Dial Trunk Group Access Code -the user is connected to the E&M 
Trunk. 
Incoming Trunks: 
l Calls arrive at a designated LDN or extension or via DISA - the call is 
answered as usual (refer to CALL SELECTION in this Section). 
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							Features Description 
Executive Busy Override (Console) ‘-_ 
- 
.: 
,i 
Description 
This feature allows an Attendant to ring a set that has Do Not Disturb acti- 
vated or to enter the conversation of a busy extension. 
When Executive Busy Override is used on a busy extension, all parties 
receive a 1 second warning tone (440 Hz), before voice contact is 
established. A 200 ms burst of warning tone is repeated every 6 seconds for 
the duration of the override. 
_ 
Conditions l The Attendant Console cannot manipulate the original conversation in 
any way. 
. The Attendant cannot override a conversation in which either party has 
Executive Busy Override Security or Data Line Security enabled. 
l Any extension dialing, or receiving supervisory tone cannot be overrid- 
den. 
l An extension on all types of Hold cannot be overridden. 
l A 3-way conference cannot be overridden. 
l If the overridden extension flashes the switchhook, the Attendant Con- 
sole receives reorder tone. 
Prograinming Command 100, System Options, Register 02, Attendant Functions: 
l Executive Busy Override (Console) (field c) must be set to 1 (Enable 
Except On Incoming Trunks) or 2 (Enable All Calls). Default is 0 (Dis- 
able). 
Commands 121 - 129, COS 1 - COS 9 Programming, Register 4: 
l If Executive Busy Override is not intended on an extension, set Execu- 
tive Busy Override Security (field h) to 1 (Enable). Default is 0 
(Disable). 
Operation 
l Dial the extension number - busy tone is returned. 
. Press and hold down the OVERRIDE key; after the warning tone, the 
Attendant Console is connected to the call. If the extension cannot be 
overridden, the Attendant Console receives reorder tone and INVALID 
is displayed on the LCD display. 
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							Features Description 
Executive Busy Override 
Description 
This feature allows an extension user to ring a set that has Do Not Dis- 
turb activated or to enter the conversation of a busy extension. 
When Executive Busy Override is used on .a busy extension, all parties 
receive a 0.8 second warning tone (440 Hz), before voice contact is 
established. A 0.2 second burst of warning tone is repeated every 6 seconds 
for the duration of the override. 
Conditions l The ,overriding extension cannot manipulate the original connection in 
any way. 
l For stations and SUPERSET 3, SUPERSET 4, SUPERSET 410, and 
SUPERSET 420 telephones, the Executive Busy Override Access 
Code is 5. This code is not programmable. 
9 If either extension in the overridden conversation flashes the switch- 
hook, the other party in the original call is placed on Consultation Hold 
and the overriding extension receives reorder tone. 
l If the overridden extension goes on-hook, both the other parties are 
dropped and receive reorder tone. 
l If the extension initiating the Executive Busy Override has a party on 
Consultation Hold, the held party is retrieved by flashing the switch- 
hook. The held party is camped on to the overridden extension if the 
extension initiating the Override goes on-hook (refer to CAMP-ON in 
this Section). 
l An extension that overrides DND on a busy set receives Busy tone. It 
can then override (if other conditions permit) or camp on. 
An extension cannot override: 
l a conversation in which either party has Executive Busy Override Se- 
curity or Data Line Security enabled 
. an extension speaking to the attendant, dialing, ‘or receiving superviso- 
ry tones 
l an extension on hold 
l an extension with a call on hold 
l a ringing extension 
l an extension using RMATS 
l a conference call. 
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