Mitel Sx 50 Dpabx Instructions Guide

							Features Description . 
l Press the Select softkey. 
l Press the Next softkey until the appropriate message is displayed. 
l Press the On softkey, to activate the displayed message. 
To De-activate a Pre-programmed Advisory Message: 
l Press the Superkey key, to select the programmable features menu. 
Feature title CALL FORWARDING appears on display. 
l Press the No softkey, to step forward to ADVISORY MSGS? feature. 
l Press the Yes softkey. 
. 
l Press the Select softkey. 
l Press the Next softkey until the appropriate message is displayed. 
l Press the Off softkey, to de-activate the displayed message. 
To Write an Advisory Message: 
l Press the Superkey key, to select the programmable features menu. 
The CALL FORWARDING feature appears on display. 
l Press the No softkey, to step forward to ADVISORY MSGS? feature. 
l Press the Yes softkey. 
l Press the Program softkey. Prompt DLAL IN MESSAGE appears on 
the display. 
l Enter from dial pad, the number of the message to be added or 
changed, using alphanumeric keys and direction softkeys as required. 
The alphanumeric key designations are: 
1 !?% 7 
pqrs 
2 abc 
a tuv 
3 def 9 wxyz 
4 ghi 0 
@a 
5 jkl * ‘,I 
- 
6 mno # 
.M- 
Note: Messages 01 through 08 are preprogrammed as described in Table 3-3. 
If help is required, press the Help softkey. 
For telephone keypad keys having three letters associated with them, to 
enter the first letter associated with a key, press the key once, to enter the 
second letter press the key twice, to enter the third letter press the key three 
times, to enter the number on that key press the key four times. For keypads 
having four letters, to enter the fourth letter press the key four times, and to 
enter the number press the key five times. 
l Press Save softkey to save the message entered. 
L 
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							Features 
Messaging - Call Me Back 
Description 
This feature allows a SUPERSET 3, SUPERSET 4, SUPERSET 410 or 
SUPERSET 420 telephone user to send a message to a busy or 
unanswered set, requesting that the called party respond to the message 
sender. The Message Waiting indication takes the.form of: 
l a flashing indicator next to the Message key on SUPERSET 470 and 
SUPERSET 420 telephones 
l a flashing MSG prompt on a SUPERSET 4 telephone 
l a flashing Message Waiting key on a SUPERSET 3 telephone 
l a flashing Message Waiting lamp on an ONS set. 
On SUPERSET and SUPERSET telephones, the display shows the time 
of the call and the caller’s name, if programmed (refer to the NAME feature in this 
Section). Messages can be read when the set is idle or during a call. 
ASUPERSET3 set can be programmed with its third key line appearance as 
a Message Waiting feature key. The Message Waiting feature key is used to 
send a message to another set or to respond to a Call Me Back request. 
Messages can be read when the set is idle or during a call. 
Conditions l Messages are canceled after 24 hours. 
l A message is canceled automatically if the sender and receiver have a 
telephone conversation before the message is read. 
l A message is cancelled automatically if its recipient sends a message - 
to the message sender. 
l If the Message key on a SUPERSET 3, SUPERSET 410 or 
SUPERSET 420 telephone is pressed when there are no messages 
waiting, the key is ignored. 
. Although a SUPERSET 4 telephone can be programmed with a 
Message Waiting feature key, the message INVALID is displayed on 
the set and reorder tone is received. 
l If a Message Waiting feature key is programmed for a key other than 
the third key line, error message E32, “SUPERSET Key Type Conflict”, 
appears. 
Programming To program a Message Waiting Key for a SUPERSET 3 telephone: 
Commands 401 - 480, SUPERSET Telephone Programming 
l Set SUPERSET Telephone Key Number (fields a and b) to 03. This 
specifies the third key line appearance. 
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							Features Description 
l Set Line Appearance Type (field c) to Message Waiting Key (line type 
- 9). When the Message Waiting Key is selected in field c, fields d + i 
cannot be programmed. 
Operation 
SUPERSET 
You can leave a message if the message indicator is lit during call set up. A 
slowly flashing indicator while the set is idle, indicates that a message is waiting. 
To leave a message at another extension: 
l Press the Message key when you receive busy tone or no answer. You 
can do this during regular calls, as well as during call transfer and 
conference call operations. 
To respond to a message waiting signal at your extension: 
l Lift the handset. 
l Press the Message key. You ring the extension of the person who left 
the message. 
To cancel a message waiting signal when busy or there is no answer: 
l Press the Message key again. You leave a message at the extension 
and your message indicator turns off. 
SUPERSET 420 
You can leave a message if the message indicator is lit during a call. A slowly 
flashing lamp while the set is idle, indicates a message is waiting. 
The SUPERSET provides messaging information on the Main Display. 
To leave a message at another extension: 
l Press the Message key when you receive busy tone or no answer. You 
can do this during regular calls, as well as during call transfer and 
conference call’ operations. 
To respond to a message waiting signal at your extension: 
l Press the Message key. The Main Display shows both message 
particulars and message handling options. Select message handling 
options through softkeys. 
SUPERSET 4 Telephone 
To Send a Call Me Back Message: 
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The extension number of a busy or unanswered set is dialed. 
l Press the SEND MSG softkey. 
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							Features 
The call is terminated and dial tone is returned. The called party’s set 
displays the flashing MSG prompt. 
To Receive a Call Me Back Message: 
The flashing MSG prompt in the top right of the LCD indicates a message is 
waiting. The set is idle. To read the message: 
. Press the MSG softkey. Thedisplay indicates the number of messages 
to be read. 
l Press the READ MSG softkey. The display shows the first message. 
If there are more messages, the NEXT softkey appears. Press it to read 
these messages. 
If the set is engaged in a call, proceed as follows: 
. Press the SELECT FEATURES feature key. 
l Dial 4 (feature number 4 is message (4:MSG)). 
l Press the READ MSG softkey. The message appears on the display. 
If there are more messages, the NEXT softkey appears. Press it to read 
these messages. 
To Clear a Message: 
. After reading the message, press the CANCEL softkey, then press the 
EXIT softkey. 
To Respond to the Call Me Back Request: 
l Press the CALL softkey. The return call is made automatically. 
SUPERSET 3 
Telephone 
To Send a Call Me Back Message: 
The extension number of a busy or unanswered set is dialed. 
l Press the Message Waiting feature key. 
The call is terminated and dial tone is returned. The called party’s set flashes 
with the appropriate Message Waiting indication. 
To Respond to a Call Me Back Message: 
The Message Waiting feature key flashes indicating that there is a message 
waiting. The set is idle. To respond to the message: 
l Press the flashing Message Waiting feature key or dial the ONS Message 
Waiting Callback code (default is 65). The sender of first (oldest) message 
is dialed. If the sender does not answer the call (i.e., No Answer, Busy or 
Do Not Disturb), press the Message Waiting feature key again to call the 
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							Features Description 
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next sender in the message queue. The Message Waiting feature key 
-continues to flash until there are no more messages to be read. 
To Respond to the Next Message: 
l Press the flashing Message Waiting feature key or dial 65. The sender 
of the next message is dialed. Repeat until the Message Waiting 
feature key stops flashing and reorder tone is heard, indicating that the 
end of the message queue has been reached. 
To Cancel the Call Me Back Message: 
l If Message Waiting Automatic Cancel (Command 100, Register 12, field, 9 
is enabled for the set, message waiting is cancelled automatically once 
the sender and recipient have a telephone conversation. 
l If Message Waiting Automatic Cancel (Command 100, Register 12, 
field 
9 is disabled, dial the Cancel All Message Waiting Indications 
code (default is 66). 
l If the Attendant or an Auxiliary attendant send the message, the 
console can cancel the message. 
ONS 
Set 
To Send a Call Me Back Message: 
l Dial the send message access code. Default is 76. 
l Dial the extension to which the message is to be sent. 
l Dial tone is returned, hang up. 
To Respond to a Call Me Back Message: 
The Message Waiting indicator lamp flashes indicating that there is a 
message waiting. The set is idle. To respond to the message: 
9 Dial the ONS Message Waiting Callback code (default is 65). The 
sender of first (oldest) message is dialed. If the sender does not 
answer the call’ (i.e., No Answer, Busy or Do Not Disturb), dial 65 again 
to call the next sender in the message queue. The Message Waiting 
lamp continues to flash until there are no more messages to be read. 
To Respond to the Next Message: 
l Dial 65. The sender of the next message is dialed. Repeat until the 
Message Waiting indicator lamp stops flashing and reorder tone is heard, 
indicating that the end of the message queue has been reached. 
To Cancel the Call Me Back Message: 
l If Message Waiting Automatic Cancel (Command 100, Register 12, field 9 
is enabled for the set, message waiting is cancelled automatically once 
the sender and recipient have a telephone conversation. 
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							Features 
. If Message Waiting Automatic Cancel (Command 100, Register 12, 
field 
9 is disabled, dial the Cancel All Message Waiting Indications 
code (default is 66). 
. If the Attendant or an Auxiliary attendant send the message, the 
console can cancel the message. 
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							Features Description 
1 Meter Pulse Collection 
Description 
Conditions 
The following conditions apply to this feature: 
l The PABX can only detect and collect the types of meter pulses 
identified above. 
l The trunk must provide answer supervision. This is counted as the first 
meter pulse. 
l The system can record a maximum of 9998 pulses. 
l Pulses are always recorded regardless of what is happening to the 
trunk (hold, talking etc.). 
Programming Command 100, System Options, Register 14: 
Operation 
l Set Record Meter Pulses (field d) to 1 (Enable). 
As meter pulses are received, they are collected by the PABX and 
reported in the trunk’s SMDR record. When message register is in use 
the station message register is incremented accordingly as meter pulses 
are received from the telco.  Meter pulses are often used to calculate the cost of outgoing trunk calls 
thus allowing the call to be charged back to the .originator. The system 
can be set up to detect and collect certain types of meter pulses sent to a 
trunk circuit during outgoing calls; these are then recorded in the trunk’s 
SMDR reports. Types of meter pulses which can be detected by the 
PABX without additional hardware include: 
l Tip-Ring reversals 
l M&MM lead signalling _ 
Refer to Practice 9104-091-200-NA, Shipping, Receiving and Installation, 
for location of correct leads and proper interface to the sending equipment. 
Other types of meter pulses common in the telephone industry include 50 
Hz, 12 kHz, and 16 kHz type pulses. Detection of these types requires the 
addition of an external interface which converts the pulses to a ground signal 
which is then applied to the M or MM lead for the LS/GS trunks (for LS/GS 
trunks, -48 Vdc must be applied to the other lead so that when the ground is 
applied to the M or MM lead, current flows through the circuit and gets 
detected as a pulse). 
This feature is associated with the Message Registration feature. 
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							Features 
Microphone On/Off 
Description 
The MIC ON/OFF feature key on the SUPERSET 4 telephone and the 
microphone mute key on the SUPERSET turns off the microphone 
during Handsfree operation to prevent transmission of local sound, or to 
improve reception when the set is installed in a noisy environment. 
The Microphone on the SUPERSET 0 and SUPERSET telephones is 
turned on by the system software when a handsfree call is activated. 
Successive operation of the Microphone key toggles the,microphone On 
and Off. 
An indicator (solid red) adjacent to the Microphone key is lit when the 
microphone is on. 
Conditions l On the SUPERSET telephone, MIC ON shows at the right of the dis- 
play while the microphone is on. 
Operation SUPERSET 3 and SUPERSET 4 Telephones 
l Press the SPEAKER ON/OFF feature key. On SUPERSET 4 
telephones the display shows 
MIC ON. 
l Press the MIC ON/OFF feature key. The microphone is now OFF. On 
SUPERSET 4 telephones the 
MIC ON indication disappears. 
l Press the MIC ON/OFF feature key again. The microphone is now ON. 
On SUPERSET 4 telephones the display shows 
MIC ON. 
SUPERSET 410 and SUPERSET 420 Telephones 
l Press the Microphone key to turn off the microphone for privacy. 
l Press the Microphone key to turn on the microphone for handsfree 
operation. 
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							Features Description 
Mixed Station Dialing 
Description 
This feature permits simultaneous use of rotary and DTMF telephones on 
ONS Lines. The SX-50 system provides five D.TMF receivers. All station 
features, except those requiring the user to dial * or #, are available to 
both types of telephones. 
Conditions None. 
Programming None. 
Operation None. 
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							Features 
Multiple-Line Appearances (Key Line/Multicall Line) 
Description 
The SUPERSET 4 telephone can have up to fourteen appearances of 
key and/or Multicall Lines. The SUPERSET telephone can have up to 
two appearances of key and/or Multicall Lines. The SUPERSET 470 
telephone can have up to five appearances of key and/or Multicall Lines. 
The SUPERSET 420 telephone can have up to twelve appearances of 
key and/or Multicall Lines. 
Key Lines 
Key Lines are appearances of single line set lines, SUPERSET Prime Lines, or 
other Key Lines. A SUPERSET or SUPERSET telephone with a Key Line 
appearance of another set’s Prime Line can answer calls destined for that set. 
The same Key Line can appear on several SUPERSET telephones. 
However, there is complete privacy. When the line is in use, all other 
appearances of that line on other sets become busy and cannot be 
accessed. For another party to access a busy Key Line the call must be put 
on hold or the line user must activate the Privacy Release feature 
(SUPERSET 4 or SUPERSET 420 telephone only). 
Key Lines can be programmed to ring the SUPERSET telephone 
immediately, after a delay, or not at all. Also, Key Lines can be programmed 
as incoming only or outgoing only. 
Multicall Lines 
Multicall Lines are similar to Key Lines, They are appearances of single line 
set lines, SUPERSET Prime Lines, or other Multicall Lines. 
The user has automatic call privacy on Multicall Lines. When someone is 
using a Multicall Line, anyone else with an appearance of that Multicall Line 
can access the line and originate a call. If a Multicall Line is placed on hold, no 
other appearance can take the line off hold. A SUPERSET 4 or 
SUPERSET telephone can have several Multicall Lines. All other 
appearances of the line are free when some Multicall Lines are busy. 
Multicall Lines can be programmed to ring the sUPERSET telephone 
immediately, after a delay, or not at all. Also,. Multicall Lines can be 
programmed as incoming only or outgoing only. 
Conditions l An ONS or OPS line or SUPERSET prime line can have either Key 
line or Multicall line appearances, not both. s 
. Only one set can use the Key line Appearance at one time. 
Operation To select the Key or Multicall Line: 
l Go off-hook, unless Handsfree operation is desired. 
l Press the Line Select key associated with the required line. 
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