Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
HANG UP Softkey Usage - SUPERSET 4 Telephones 
If the SUPERSET 4 Telephone HANG UP Soft Key is used in the handset 
configuration, the set is not returned to the idle state and dial tone is returned. 
If the HANG UP Soft Key is-used in the headset configuration, the set is 
returned to the idle state. 
Programming Commands 121 + 129, COS 1 - 9 Programming, Register 2 
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l Set SUPERSET Headset Operation (field j) to 1 (Enable). Default is 
0 (Disable). 
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							Features Description 
Help Function 
Description 
Conditions 
Operation 
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On SUPERSET 4 and SUPERSET 420 telephones, a HELP softkey ap- 
pears during name, message, and Speed Dial programming. On Auxiliary 
Attendant SUPERSET 4 and SUPERSET 420 telephones, a HELP soft- 
key also appears during Function Key programming. 
During name or message programming, the HELP function displays a brief 
reminder of how to enter alphabetic characters: 
3=D, 33=E, 333=F 
For more information on name or message programming, refer to the Name 
and Messaging -Advisory features in this Section. 
During Speed Dial programming, the HELP function lists the codes that can 
be included in the Speed Dial entry (e.g., *l - 5 second pause). Use the 
NEXT softkey to read through the list. 
Use the CANCEL softkey on the SUPERSET 4, or the Cancel key on the 
SUPERSET420, to leave the Help function and return to programming. 
l This feature applies to SUPERSET 4 and SUPERSET 420 telephones 
only. 
l An appropriate Feature must have been selected from the Features 
menu. 
l The HELP feature is active only for name, message, Speed Dial and 
Auxiliary Attendant Function Key programming. 
SUPERSET 4 
l Press the PROGRAM softkey. The display prompts the user for the 
feature to be programmed. 
l Select the feature to be programmed (name, message, Speed Dial). 
l If programming a message, enter message number. 
l If programming Speed Dial, press the desired Speed Call key. 
l Press the HELP softkey. Information is displayed. 
l If a NEXT softkey appears, use it to display more information. 
l Press the CANCEL softkey to return to programming. 
SUPERSET 420 
l Press the Superkey key. 
l Press No (if necessary) until the menu to be selected appears on the 
main display.  
						

							Features Description 
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. Press the Yes softkey to select the feature to be programmed. Ensure 
-that a feature is selected in which the Help feature is available. 
l Press the Help softkey. 
l If the Next softkey appears, use it to display more information. 
l Press the Cancel key to return to programming. 
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							Features Description 
.- Hotline _ 
Description 
This feature allows an extension designated as an Automatic Ringdown 
Circuit to be programmed into one of 10 Hotline groups. When a Hotline 
extension goes off-hook, the SX-50.system automatically dials a prepro- 
grammed number (internal or external). 
Hotline Groups 2 - 9 signal the destination programmed in Abbreviated Dial 
numbers 12 - 19 (102 -+ log), respectively. 
See AUTOMATIC RINGDOWN CIRCUIT in this Section for more 
information. 
Conditions l Hotline Groups 2 + 9 require Automatic Ringdown Circuit to be en- 
abled in their Class of Service (Commands 121 - 129, Register 2, 
field d). 
l Hotline Groups 2 - 9 automatically dial the attendant if the corre- 
sponding Abbreviated Dial number (102 - 109) is invalid. 
l The flash feature is disabled on Hotline extensions, therefore a Hotline 
extension cannot place a call on hold. 
Programming Commands 121 + 129, Class of Service Programming, Register 2: 
l Set Automatic Ringdown Circuit (field d) to 1 (Enable) for Hotline 
Groups 2 -+ 9. 
Commands 301 - 310, Extension Programming, All Registers: 
l Set Extension Type (field c) to 2 - 9 (Hotline Groups 2 -+ 9). Default is 
0 (Extension). 
For Hotline Groups 2 - 9, program Abbreviated Dial numbers 102 -+ 109 as 
required. Refer to ABBREVIATED DIALING in this Section. 
Operation l Lift handset. The call is rerouted to the preprogrammed hotline desti- 
nation. 
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							Features Description 
Hunt Groups . 
Description 
This feature defines a group of extensions as a Hunt Group and assigns 
them a Hunt Group Access Code. A call to a Hunt Group connects to the 
first idle extension in the group. There can-be a maximum of six Hunt 
Groups of eight extensions defined; each with a unique access code. 
Al- 
ternatively, Hunt Groups can be linked to form larger Hunt Groups for a 
maximum configuration of one group of 48 extensions. Two types of hunt- 
ing are provided: Circular and Terminal Hunting. 
Circular Hunting starts at the extension after the last extension in the Hunt 
Group to which a call was completed. Hunting performs in the sequence 
programmed and stops at the first idle extension found. 
Terminal Hunting starts at the first extension in the Hunt Group and 
terminates at the first idle extension found. Hunting takes place in the order in 
which extensions were programmed into the Hunt Group. 
A Class of Service option (Hunt Group Login) allows extensions assigned as 
Hunt Group members to be included or excluded from the group by dialing 
an access code. If a Hunt Group has no members logged in, trunk calls are 
rerouted to LDNI . Internal Calls receive reorder tone. 
Conditions l A call can camp on to a busy Hunt Group. 
l Extensions can forward to a Hunt Group, but any forwarding in effect 
on the extensions in that Hunt Group is ignored; i.e., calls can be for- 
warded once only. 
l A maximum of six independent Hunt Groups can be defined with eight 
directory number entries each. 
l Hunt Groups can be linked, but the last Hunt Group cannot be linked 
to the first Hunt Group; i.e., a closed loop of Hunt Groups cannot be 
formed. 
l When Hunt Groups are linked, the linked Hunt Group inherits the char- 
acteristics of the master Hunt Group. 
l An extension number can be entered more than once in any or all 
Hunt Groups. 
l Direct-In Lines can be directed to a Hunt Group. Refer to the Condi- 
tions detailed under DIRECT-IN LINES in this Section. 
l The Attendant cannot be assigned to a Hunt Group. 
l Invalid extension numbers assigned to a Hunt Group are ignored. 
l If a Hunt Group member has Do Not Disturb (DND) activated, the set 
is considered busy and does not receive calls. If all members have 
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							Features Description 
DND activated, internal calls receive Do Not Disturb tone. Trunk calls 
go to LDNl. 
l The last member to log out of a hunt group receives a short warning 
tone. On a 
SUPERSET 4 or SUPERSET 420 telephone the LCD 
shows “LAST MEMBER”, followed by “HUNT GRP LOGOUT”. 
l If all members are logged out, internal calls to the Hunt Group receive 
reorder tone. Trunk calls go to LDNl . 
l A trunk programmed as a Direct-In Line to a Hunt Group will ring the 
Attendant on L’DNl if all members are logged out. 
. A SUPERSET 4 or SUPERSET 420 telephone can !ogin/logout the 
prime line by dialing the login/logout code on any Key, Multicall or Per- 
sonal Outgoing Line appearance on the set. 
l Clear All Features has no effect on hunt group‘logins and logouts. 
l A Hunt Group member’s log in/log out status is restored after a power 
failure. 
Programming Commands 361 -, 366, Hunt Groups 1 - 6, Extension Hunt Group Pro- 
gramming, Register 1: 
l Type of Hunting (field b) must be set to 0 (Circular) or 1 (Terminal). De- 
fault is 0. - 
l If the Hunt Group is linked to another Hunt Group, then assign Hunt 
Group Linking (field c) to one of the six Hunt Groups 1 -+ 6. Default is 
0 (Unlinked Hunt Group). 
Commands 361 - 366, Hunt Groups 1 - 6, Extension Hunt Group 
Programming, Registers 2 - 9: 
l Assign the required extension numbers (fields b, c, d, e) in each of the 
eight registers for each of the Extension Hunt Groups. 
Commands 110, Feature Access Codes, Registers 19 - 24: 
l Assign required 1-, 2-, 3- or 4-digit Hunt Group Access Codes. De- 
fault is 491 (Hunt Group 1) - 496 (Hunt Group 6). 
Log-in Hunt Groups 
Command 110, Feature Access Codes, Register 34: 
l Set Hunt Group Login/Logout Access Code (fields c through 9 to the 
desired access code. Default is 64. 
Commands 121 - 129, COS 1 - COS 9 Programming, Register 7: 
l Set Hunt Group Login (field g) to 1 (Enable). Default is 0 (Disable). 
Operation l Any extension in a Hunt Group can be accessed directly by dialing the 
extension number. If the extension is busy, hunting does not occur. 
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							Features Description 
l If an extension dials a Hunt Group Access Code in which all exten- 
- sions are busy, busy tone is returned. 
l If the attendant or an extension transfers a trunk call to a Hunt Group 
in which all extensions are busy, the trunk call camps on to the Hunt 
Group. The caller hears silence or (if provided), Music on Hold. 
Log-in Hunt Groups 
To Log in: 
l Lift Handset. Dial tone is returned. (This step not required at 
SUPERSET telephones). _ ‘,’ 
l Dial the Hunt Group Login/Logout access code. Five bursts of dial 
tone are returned, followed by dial tone. 
l Hang up. 
To Log Out: 
l Lift Handset. Dial tone is returned. (This step not required at 
SUPERSET telephones). 
l Dial the Hunt Group Login/Logout access code. Dial Tone is returned. 
l Hang up. 
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							Features Descrintion 
Identified Trunk Group 
Description 
When a Trunk Group has this feature enabled, the selected trunk auto- 
matically outpulses its Trunk Group Access Code. This allows a unified 
numbering plan to be used between DPABXs in conjunction with E&M 
Trunks. 
Conditions l When E&M Trunks are used in an Identified Trunk Group, the far-end 
PABX or Central Office must provide Disconnect Supervision so that 
both of the trunks are dropped at the end of the-call.’ 
Programming Commands 151 - 156, Trunk Groups 1 - 6 Programming, Register 1: 
. Identified Trunk Group (field e) must be set to 1 (Enable). Default is 0 
(Disable). 
l Assign the Trunk Group Access Code (1, 2, 3 or 4 digits) (fields f, g, h, i). 
Commands 151 - 156, Trunk Groups 1 - 6 Programming, Register 2: 
l Wait For Dial Tone (field b) must be set to 0 (No Wait). This is the de- 
fault. 
l Set Delay Before Outpulsing (field d) to 1 - 5 seconds. 
. Answer Supervision (field e) must be set to 1 (Supervision is Meter 
Pulse or Reversal). Default is 0 (No Supervision). 
Commands 501 - 580, Trunks 01 - 80, Trunk Programming, Register 2: 
. If the CO provides Disconnect Supervision, Disconnect Supervision 
Guaranteed? (field c) must be set to 1 (Yes). Default is 0 (No). 
Operation l Dial the Trunk Group Access Code. 
l When the trunk is successfully accessed, the Trunk Access Code and 
the calling extension’s number are outpulsed. 
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							Features Description 
Immediate Line Selection 
Description 
When a SUPERSET telephone goes off-hook, it immediately selects the 
Prime Line. If the Prime Line is busy, it selects the Personal Outgoing 
Line (if provided). 
Conditions 
l This feature applies to SUPERSET telephones only. 
Operation If selection of the Prime Line is required (or the Personal Outgoing Line; if 
the Prime Line is busy), it is not necessary to lift the handset or press the 
SPEAKER ON/OFF key. Line selection is accomplished automatically 
when the first digit of the number is dialed. 
Incoming Call Identification 
Description 
All incoming calls to the Attendant Console appear on selected keys to 
indicate which trunk a call is on. 
Conditione None. 
Programming Commands 501 -+ 580, Trunks 01 - 80, Trunk Programming, Register 4: 
l Day Answer Mode (field d) must be set to one of the following: 
1 = LDNl 
2 = LDN2 
3 = LDN3 
Commands 501 + 580, Trunks 01 - 80, Trunk Programming, Register 5: 
l Night Answer Mode (field b) must be set to one of the following: 
1 = Incoming calls on this trunk appear on the LDNI softkey. 
2 = Incoming calls on this trunk appear on the LDN2 softkey. 
3 = incoming calls on this trunk appear on the LDN3 softkey. 
Operation 
l Refer to the Attendant Console Guide, Part Number 
9104-953-l Ol-NA, for details. 
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							Features Description 
Individual Trunk Access 
Description 
This feature allows the Attendant Console, Auxiliary Attendant or Test 
Line to access a specific trunk by equipment number for maintenance or 
troubleshooting purposes. 
Conditions l Only the Attendant Console, Auxiliary Attendant or Test Line can use 
Individual Trunk Access. 
Programming None. 
Operation . Dial the Attendant Function Access Code (71 or *) or press the FUNC- 
. 
TION key. 
To access a trunk by equipment number, dial Attendant Function 19 
plus the Trunk Equipment Number (01 through 80). If the trunk is idle 
or busied-out, dial tone is returned. If the trunk is busy, busy tone is 
returned. 
A busy trunk can be accessed by using Trunk Emergency Release but 
note that the caller will be dropped. 
When finished, press RELEASE or CANCEL. 
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