Mitel Sx 50 Dpabx Instructions Guide
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Features Description Voice Mail Port - Description The VX Voice Processing system can be integrated with the SX-50 Digital PABX through a Control Over Voice (COV) line circuit. Depending on the number of lines available on the VX.Voice Server, two, four, six or eight lines are connected from the VX Voice Processing system to the SX-50 Digital PABX. Each line assigned with a VX Voice Processing application is connected to a PABX port. These ports are called Voice Mail Ports. Refer to Section 9150-953-003-NA, VX Voice Installation and Repair Manual for complete installation instructions. 1 Conditions This feature is available with MS52, MS54, and MS55 software. Programming Voice Mail Ports as Extensions Commands 301 - 310, Extension Programming: l Assign a Class of Service Group (field d), an ARS Routing Class of Service (field g) and a telephone extension number (fields i-l) to each voice mail port. l Set Pickup Group (field 9 to 0 (No Pickup Group). VX Ports must NOT be assigned to a pickup group. Defining a Class of Service for Voice Mail Ports Commands 121 - 129, COS 1 - 9 Programming: l Set Message Waiting (Register 2, field g) to 1 (Enable). This COS option enables Message Waiting for a Voice Mail subscriber’s telephone. l Set Do Not Disturb (Register 2, field k) to 1 (Enable). This COS option allows the Voice Mail Port to be taken out of service at the Attendant Console or Auxiliary Attendant, when required. l Set Data Line Security (Register 3, field d) to 1 (Enable). This COS option prevents the presence of tones on the device. l Set Voice Mail Port (Register 3, field k) to 1 (Message Optimization Control). This COS option provides special handling of the device by the SX-50 Digital PABX. l Set Call Forward options (Register 4, fields b - 9 to 0 (Disable) as Call Forwarding is not required by this feature. l Set Executive Busy Override (Register 4, field g) to 0 (Disable). This disallows Executive Busy Override capability for Voice Mail Ports. ’ 105 3-230 Revision 0 9104-091-l 05-NA Issue 5
Features l Set Executive Busy Override Security (Register 4, field h) to 1 (Enable). This prevents an override from occurring on the device. l Set Last Number Redial Enable (Register 5, field k) to 0 (Disable). This ensures that the REDIAL prompt is not displayed on Voice Mail ports. l Set SUPERSET Auxiliary Attendant Position (Register 7, field d) to 1 (Enable). This COS option allows sub-attendant features on the device. . Set Directed Call Pickup Security (Register 7, field 9 to 1 (Enable). This COS option restricts devices from picking up calls that are ringing into the VX Voice Mail hunt group. Programming Message Waiting _ Command 100, System Options Programming: l Set Message Waiting System Enable (Register 12, field c) to 1 (Enable with Lamps) or 2 (Enable with Bells). l Set Message Waiting Automatic Cancel (Register 12, field 9 to 0 (Disable) when using Voice Mail. Note: This option is mutually exclusive and systemwide. Programming the Custom Call Routing/Auto Attendant Application as an Attendant Overflow Point l Assign the Overflow Point (Register 08, fields g, h and i) with the Voice Mail Hunt Group (161 + 166). This option is used to designate the Custom Call Routing (CCR) and Auto Attendant application of the VX Voice Processing system as an attendant backup or overflow point. Programming the SUPERSET Auxiliary Attendant Function Key Commands 401 - 480, SUPERSETTelephone Programming, Register 15: It is recommended that the first two ports in the Voice Mail Port Hunt Group be programmed with a NIGHT SERVICE key. The NIGHT SERVICE key is used by the VX Voice Processing System to determine whether the SX-50 Digital PABX is in day or night service. Program key 15 as the NIGHT SERVICE key. l Set Line Appearance Type (field c) to 8 (Attendant Function key). l Set fields d,e to 12 (Night Service). Notes: 1. A maximum of five NIGHT SERVICE keys can appear on Auxiliary Attendant sets. 2. Only the prime line or the Night Service Auxiliary Attendant function key can appear on the Voice Mail Port. The Voice Mail port’s prime line must not appear on any other telephone. Defining a Voice Mail Port Hunt Group 9 104-09 l-l 0%NA Issue 5 Revision 0 105 3-231
Features Description Commands 361 + 366, Hunt Groups 1 - 6, Extension Hunt Group Programming, Register 1: l Assign a Hunt Group (1 - 6) to Voice Mail. Commands 361 - 366, Hunt Groups 1 - 6, Extension Hunt Group Programming, Registers 2 - 9: l Assign the Voice Mail Port extension numbers (fields.b, c, d, e) in Registers 2 - 9 to the Voice Mail Hunt Group. Command 110, Registers 19 - 24 (where 19 corresponds to the hunt group defined in Command 361): . 1,’ l Assign required l-, 2-, 3- or 4-digit Hunt Group Access Codes. Default is 491 (Hunt Group 1) to 496 (Hunt Group 6). Programming Alarm Capability for the VX Voice Processing System The SX-50 Digital PABX can be programmed to provide an alarm if the VX Voice Processing system fails. This is achieved by connecting the alarm relay contacts of the VX Voice Processor to an ONS port in the SX-50 system. Program the ONS port as a Contact Monitor (Refer to CONTACT MONITOR in this Section). Programming - ONS Sets Command 110, Feature Access Code Programming, Registers 38 and 39: l Assign required 1-, 2-, 3- or 4-digit Message Waiting Callback Access Code. Default is 65. When a message waiting is set on an ONS extension, this code can be used to obtain messages from the VX Voice Processing system. l Assign required 1-, 2-, 3- or 4-digit Cancel Message Waiting Access Code. Default is 66. This allows the user at an ONS extension to cancel all message waiting indications. Operation Refer to the documentation provided with the VX Voice Processing system. 105 3-232 Revision 0 9104-091-105-NA Issue 5
Features Wait For Dial Tone Description This option selects the maximum period of time the system waits to receive dial tone from a trunk. Digitsdialed before dial tone is received, or before the time-out period specified, are not outpulsed by the system. Conditions l Refer to Section 9104-091-220-NA, Automatic Route Selection and Toll Control Description. l In most cases, the dial tone provided by the Centraf Office can be detected by the Dial Tone Detectors within the system. In this case, Wait for Dial Tone must be set to 1 (Wait 5 Seconds). This condition ensures the correct operation of Toil Control. Programming Commands 151 ---, 156, Trunk Croups 1 + 6 Programming, Register 2: l Wait for Dial Tone (field b) must be specified as 0 (No Wait) or 1 (Wait 5 Seconds). Default is 0. l If Wait For Dial Tone is set to 0, Delay Before Outpulsing (field d) must be set to 1 + 5 seconds, as required. l If Wait for Dial Tone is set to 2 or 3, then refer to UNLIMITED WAIT FOR DIAL TONE in this Section. Operation None. 9104-091-10%NA Issue 5 Revision 0 105 3-233
Features Description 105 3-234 Revision 0 9104-091-105-NA Issue 5
SX-50@ DIGITAL PRIVATE AUTOMATIC BRANCH EXCHANGE. (DPABX) Ordering Information TM, 8 -Trademark of Mite1 Corporation. @ Copyright 1993, Mite1 Corporation. All rights reserved. Printed in Canada. m MITEL?
Ordering Information NOTICE The information contained in this document is believed to be accurate in all respects but is not warranted by Mite1 Corporation (MITEL@). The informa- tion is subject to change without notice and should not be construed in any way as a commitment by Mite1 or any of its affiliates or subsidiaries. Mite1 and its affiliates and subsidiaries assume no responsibility for any errors or omissions in this document. Revisions of this document or new editions of it may be issued to incorporate such changes. Revision 0 9104-091-l 50-NA Issue 3
Table of Contents 1. INTRODUCTION General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 l-l ReasonforReissue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 l-l 2. ORDERING INFORMATION General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 2-l Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 2-l List of Tables Table 2-l System Configuration ......................................... 150 2-l Table 2-2 OptionalParts ............................................... 150 2-2 Table 2-3 ReplacementParts ........................................... 150 2-3 Table 2-4 Documentation .............................................. 150 2-3 9104-091-l 50-NA Issue 3 Revision 0 . . . III
Ordering Information iv Revision 0 . 9104-091-l 50-NA Issue 3
1 ’ INTndDUCTlON General 1.1 This Practice contains the part numbers of all orderable parts of the SX-508 System for provisioning or sparing purposes. Reason for Reissue I 1.2 This is the third issue of Practice 9104-091-I 50-NA. Changes to orderable part numbers have been incorporated. Changes from Issue 2 are indicated by change bars at the left hand side of the page. 9104-091-150-NA Issue 3 Revision 0 150 l-l