Mitel Sx 50 Dpabx Instructions Guide

							Features Description 
Press the Change softkey. The SPEED CALL? menu prompt appears. 
‘Press the No softkey, to move forward to the ATT FUNC KEYS? 
feature. 
Press the Yes softkey. The DIAL FEATURE NO. prompt appears. 
Enter the Auxiliary Attendant function number, from the dialpad. If help 
is required, press the Help softkey. - 
Press Save softkey, to save the number entered. 
Repeat for each Auxiliary Attendant Console Function key to be 
programmed. 
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Operation 
Answering an Incoming Call ( SUPERSET Telephone) 
The set rings. The LCD indicates the call type: RECALL, DIAL 0, LDN 1, LDN 
2 or LDN 3. To answer: 
l Press the ANS softkey, or 
l Press the appropriate Console Function key. 
To extend the call to the desired destination, use the TRANWCONF softkey 
as in normal SUPERSET operation. 
Answering an incoming Call ( SUPERSET 420 Telephone) 
The set rings. The main display indicates the call type: RECALL, DIAL 0, 
LDN 1, LDN 2 or LDN 3. To answer: 
l Press the Answer softkey 
l Press the appropriate Console Function key. 
To extend the call to the desired destination, use the Trans/Conf key as in 
normal SUPERSET 420 operation. 
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							Features Descriotion 
Background Music 
Description 
The SX-50 System feeds audio from the Music On Hold source to the 
Paging Output when there are no announcements. 
Conditions None. 
Programming Command 100, System Options, Register 9, Features Selection 1: 
. Set Background Music (field g) to 1 (Enable). The default is 0 
(Disable). 
Operation To turn on Background Music: 
l Dial 71 or *. (Or, if at the Console, press FUNCTION). 
l Dial 17. 
To turn off Background Music: 
l Dial 71 or *. (Or, if at the Console, press FUNCTION). 
l Dial 18. 
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							Features Description 
Behind PABX Operation . 
Description 
Using a system in Behind PABX Operation Mode allows it to be installed 
as a ‘slave’ PABX to the customer’s existing system (the host PABX) to 
increase its line size with a high level of transparency. This feature is ac- 
complished by connecting a trunk circuit in the slave PABX to a line circuit 
of the host PABX. Established calls can now transfer back and forth be- 
tween the slave PABX and the host PABX. 
Conditions l Identified Trunk Groups are not allowed in Behind PABX dperation. 
l All trunks involved in Behind PABX Operation must be programmed to 
the same Trunk Group. 
l Cannot have a unified numbering plan. 
l When transferring a call from the slave PABX to the host PABX, the 
extension user (upon receiving transfer dial tone), must dial the Trunk 
Group Access Code assigned to perform the Behind PABX Operation, 
then the extension number to gain access to the host PABX. 
l Toll Control must be provided by the host PABX for calls routed 
through the host. Behind PABX trunks must be “Toll-Allowed” in the 
slave PABX. 
Programming Comm.ands 151 + 156, Trunk Groups 1 - 6 Programming, Register 1: 
l Set Behind PABX Access Code (fields f - i) (i.e., the Trunk Group 
Access Code). 
Commands 151 - 156, Trunk Groups 1 - 6 Programming, Register 2: 
l Set External Calls on Reversal (field 9 to 0 (Disable) or 1 (Enable). 
Default is 0. 
Commands 151 --* 156; Trunk Groups 1 - 6 Programming, Register 4: 
l Behind PABX Operation (field c) must be set to 1 (Enable, Flash is 
Loop Disconnect) or 2 (Enable, Flash is Ring Ground), as appropriate. 
Default is 0 (Disable). 
l Set Behind PABX Recall Signal Duration (field d) to 0 (500 ms) or 1 
(750 ms). 
Operation l All features normally applicable to the system operate as usual. 
To Consult With a Third Party in the Host PABX: 
l Flash the switchhook -the call is placed on Consultation Hold. 
l Dial the Trunk Group Access Code -the host PABX provides dial tone. .-. 
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							Features Description 
l Dial the number to the third party -when the call is answered, the user 
can consult privately. 
To Add the Third Party in the Host to the Call: 
l Flash the switchhook - all three parties are connected together. 
To Transfer the Call to the Third Party in the Host PABX: 
l Replace the handset -the original call is transferred to the third party 
in the host PABX. 
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							Features Description 
Bell Off 
Description 
This feature enables and disables the Attendant Console bell. When the 
bell is disabled, incoming calls to the Attendant Console are indicated by 
the LCD only. 
Conditions None. 
Programming None. 
Operation To Disable the Attendant Console Bell: 
l Press the BELL key on the Attendant Console. 
l The LCD displays the MUTE prompt; the bell is disabled. 
To Enable the Attendant Console Bell: 
l Press the BELL key. 
l The MUTE prompt disappears from the LCD; the bell is enabled. 
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							Features Descriction 
Block Programming 
Description 
The ports in each card slot can be programmed as a block to reduce the 
amount of data entry required. 
Extension Numbering - Block 
Programming 
assigns consecutive extension numbers to the card’s 
ports. The programmer specifies the extension number of the extension 
connected to the first port and the number of active ports on the card. 
COS, Pickup Group and ARS Routing Class of Service - Block 
Programming 
assigns the same Class of Service, Pickup Group and 
ARS Routing Class of Service to the specified ports on the card. 
Conditions l Only slots one to eight can be used for DNIC line cards. 
l All extension numbers in the same block are consecutive. 
Programming Commands 321 - 330, Slots 1 
- 10, Extension Numbering - Block Pro- 
gramming: 
. Define first active port (fields a, b) and last active port (fields c, d). 
l Assign the first extension number in the block (fields e, f, g, h). 
Commands 341 - 350, Slots 1 - 10, Extension COS, Pickup Group and 
ARS Routing Class of Service - Block Programming: 
l Define first active port (fields a, b) and last active port (fields c, d). 
l Assign COS (field e), Pickup Group membership (field 9 and ARS 
Routing Class of Service (field g). 
l If programming an OPS Line Card, set OPS Loop Length (field h) as 
appropriate. See OFF-PREMISES EXTENSIONS. 
Operation None. 
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							Features Descrintion 
Break/Make Ratio .‘/ 
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‘: 
Description This feature selects one of four different outpulsing ratios (break/make) 
for outgoing trunks. Break/make ratios of 60/40 and 66/33 are supported 
for trunk outpulsing. This allows the system to operate in any country by 
conforming to that country’s outpulsing ratio. 
Conditions l Outpulsing ratio should meet the Central Office conditions. 
_ 
Programming Commands 501 + 580, Trunks 01 - 80, Trunk Programming, Register 2: 
. Set required Trunk Outpulsing Break/Make Ratio (field b) to 0 (60/40), 
1 (65/35), 2 (30/20) or 3 (35/15). Default is 0 (60/40). 
Operation None. 
Cali brated Flash 
Description 
Extensions access some features by a switchhook flash. Calibrated Flash 
enables rotary dial sets to flash by dialing the digit “1”. It also permits use 
of DTMF sets that have a calibrated flash key. The calibrated flash time is 
between 50 and 140 ms (90 ms nominal). 
Conditions l Rotary dial set users cannot dial 1 for a calibrated flash while dialing a 
number. During dialing, the system interprets the ‘1’ as a dialed digit. 
l Users of DTMF sets without a Calibrated Flash key can flash the 
switchhook. However, a very short flash is required. 
Programming Command 100, Register 06, Station Attributes: 
. Set Station Switchhook Flash Timing (field c) to 3 (90 ms Calibrated 
Flash). Default is 0 (150-750 ms). 
Operation On an established call: 
l From a rotary set, dial 1 and proceed as appropriate for the feature. 
l From a DTMF set, press the calibrated flash key “R” and proceed as 
appropriate for the feature. 
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							Features Description 
Call Block 
Description 
This feature inhibits calling between extensions with Call Block enabled in 
their COS. An attempt to place a call between two extensions with the above 
restriction, results in the caller receiving reorder tone. If, for example, COS 1 
has Call Block enabled and COS 2 has Call Block disabled, then an exten- 
sion with COS 1 cannot call another extension WITHIN THAT COS, BUT 
CAN CALL EXTENSIONS IN COS 2. The attendant must enable the Call 
Block feature from the Attendant Console. The Attendant Console LCD dis- 
plays 
CALL BLOCK when this ‘feature is active. _ 
Conditions 
. When Call Block is enabled, access to trunks is still allowed. 
l When the CALL BLOCK key is first pressed, the system first 
determines if the feature has been enabled on a systemwide basis, 
then checks each COS to determine which extensions are affected. 
Programming Commands 121 - 129, COS 1 + COS 9 Programming, Register 3: 
l Set Call Block (field 9 to 1 (Enable). Default is 0 (Disable). 
Operation Attendant Console Key 
To Enable Call Block: 
l Press the CALL BLOCK key (programmable) on the Attendant 
Console once; the Call Block feature is enabled. 
. The LCD displays the 
CALL BLOCK prompt. 
To Disable Call Block: 
l Press the CALL BLOCK key again; the Call Block feature is disabled. 
The 
CALL BLOCK flag disappears from the LCD. 
Attendant Function 
To Enable Call Block: 
. Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial Attendant Function 23 -the LCD displays CALL BLOCK. 
To Disable Call Block: 
l Dial the Attendant Function Access Code (71 or *) or press the 
FUNCTION key. 
l Dial Attendant Function 24 -the CALL BLOCK flag disappears from 
the LCD. 
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							Features Description 
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Call Direction - 
Description 
Each COS group can be programmed with one of three possible call di- 
rection capabilities: Originate Only, Receive Only or Bothway Calling. 
A COS group with the “Originate Only” option can originate calls but cannot 
receive them. A COS group with the “Receive Only” option can receive calls 
but cannot originate them. A COS group with the “Bothway Calling” option 
can originate and receive calls. 
Conditions None. 
Programming Commands 121 - 129, COS 1 - COS 9 Programming, Register 2: 
l Set Call Direction (field c) to 0 (Originate Only), 1 (Bothway Calling) or 
2 (Receive Only). Default is 1 (Bothway Calling). 
Operation None. 
Call Duration Display 
Description 
When a SUPERSET 4 or SUPERSET 420 telephone is engaged in a 
trunk call, the set’s LCD displays the duration of the call. 
Conditions l This feature applies to SUPERSET 4 or SUPERSET 420 telephones 
only. 
Programming None. 
Operation l Establish a call on a trunk. The display shows the duration of the call in 
hours and minutes. 
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							Features Description 
Call Forwarding 
Description 
This feature allows the extension user to redirect incoming calls. The calls 
can be redirected to the Attendant, a Hunt Group, the Ring Group, an Ab- 
breviated Dial number or another extension. SUPERSET users can also 
redirect calls to Speed Dial numbers. 
Users can forward calls to external numbers by specifying an appropriate 
Speed Dial or Abbreviated Dial number as the destination. 
The type of forwarding selected determines under what conditions the tail is 
redirected. The types are: 
Call Forwarding - Follow Me (Always) 
This type of forwarding is unconditional. All calls are redirected. The 
forwarding destination is the only party that can call the forwarded extension 
while Forwarding - Follow Me is active. The extension can originate calls as 
normal. 
A SUPERSET 4 and SUPERSET 420 telephone receiving this type of 
forwarded call displays 
CFFM: preceding the caller’s name or extension 
number. 
Call Forwarding - Busy 
This feature forwards all calls when the extension is busy or has Do Not 
Disturb in effect. While the extension is idle, it can make and receive calls 
normally. 
A SUPERSET 4 and SUPERSET 420 telephone receiving this type of 
forwarded call displays 
CFB: preceding the caller’s name or extension 
number. 
Call Forwarding - No Answer 
This feature forwards all calls that are not answered within a selected 
time-out period. Otherwise, while the extension is idle, it can make and 
receive calls normally. 
A SUPERSET 4 and SUPERSET 420 telephone receiving this type of 
forwarded call displays 
CFNA: preceding the caller’s name or extension 
number. 
Forwarding - Busy/No Answer 
This feature forwards all calls received when the extension is busy, has Do 
Not Disturb in effect or does not answer within a selected time-out period. 
While the extension is idle, it can make and receive calls normally. 
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